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Senior Customer Relationship Manager Up to £60,000 | Bromley | 3/4 days office-based We’re working with a fast-growing consumer membership business that’s redefining customer loyalty through rewards, experiences and premium engagement. They’re now looking for a commercially driven Senior Customer Relationship Manager to lead and elevate their high-value customer experience. This is a hands-on leadership role for someone who thrives on: • building strong customer relationships, • driving retention and repeat revenue, • leading from the front, • motivating a small team in a fast-paced environment This is not a traditional desk-based management role. You’ll be directly engaging with key customers, spotting commercial opportunities, improving loyalty, and helping shape how the premium customer experience evolves as the business scales. The Role • Personally manage relationships with high-value customers through phone, WhatsApp and digital channels, • Build trust and long-term loyalty with key customers, • Drive repeat spend, retention and customer lifetime value, • Lead and support a small customer relationship team, setting standards and coaching performance, • Monitor customer activity and identify opportunities to improve engagement and revenue, • Manage rewards / incentive spend with strong commercial judgement, • Use customer data and reporting to prioritise outreach and optimise performance, • Handle escalations and sensitive conversations confidently, • Help improve processes and customer journeys as the function grows What They’re Looking For Strong experience in: • sales, • account management, • retention, • customer success, • premium / high-touch customer roles, • Experience leading or mentoring a small team, • Excellent relationship-building and influencing skills, • Commercial mindset with a focus on revenue and loyalty, • Data-led decision maker, • High energy, resilient and proactive, • Comfortable working flexibly, including occasional evenings / weekends if needed Why Join? • Genuine ownership in a high-growth business, • Ability to shape a premium customer experience function, • Fast-paced, entrepreneurial culture, • High visibility and direct impact on commercial performance, • Strong scope for progression

Temporary Document Controller (£20 per hour) Location: Croydon Contract: Temporary Rate: £20/hour Start: Immediate Industry: Construction / Engineering / Built Environment About the Role We’re looking for a highly organised and proactive Temporary Document Controller to support our project and design teams. This role is ideal for someone who thrives in a fast‑paced environment, enjoys structure, and takes pride in accuracy and efficiency. You’ll play a key part in ensuring project documentation is controlled, compliant, and accessible to all stakeholders. Key Responsibilities Document Control & Administration • Maintain and update project documentation across Viewpoint (CDE), R‑Drive, SmartWaste, and Work Wallet., • Ensure all documents follow correct naming conventions and workflows., • Upload, QA‑check, distribute, and archive drawings, reports, and specifications., • Support tender submissions by collating and preparing documentation. Team & Project Support • Provide daily administrative support to the Design Manager and wider project team., • Assist with resolving issues quickly and professionally., • Build strong working relationships with internal teams, clients, consultants, and subcontractors. Front‑of‑House & Communication • Act as the first point of contact for visitors and incoming calls (where required)., • Deliver a professional, friendly, and welcoming service. Office & Operational Support • Manage incoming and outgoing mail, including Royal Mail online systems., • Maintain tracking logs, registers, and databases., • Order office stationery and supplies when needed., • Coordinate diaries and meeting room bookings for senior staff. Additional Duties • Support general office operations as required., • Contribute to continuous improvement and uphold high standards of quality and service., • Demonstrate flexibility and willingness to learn. What We’re Looking For Skills & Competencies • Strong organisational and time‑management skills, • Excellent attention to detail, • Confident communicator with a professional manner, • Ability to work under pressure and meet deadlines, • Proactive, adaptable, and team‑focused, • Good typing and IT skills Experience • Previous experience in a Document Controller or administrative role, • Familiarity with CDE platforms (e.g., Viewpoint) is highly desirable, • Experience in construction or engineering environments is an advantage, • Strong working knowledge of MS Office and shared drive structures Why Join Us? • Competitive hourly rate, • Supportive team environment, • Opportunity to gain experience on high‑profile projects

A prestigious hotel in Bromley is seeking a skilled Reception Manager to lead the Front Office team and ensure exceptional guest experiences. The ideal candidate will have proven leadership abilities, excellent communication skills, and a strong understanding of front office operations.

The Bromley Court Hotel is a distinguished 4-star privately owned hotel, set within two acres of beautifully landscaped gardens. We are seeking an experienced and guest‑focused Reception Manager to lead the Front Office team and oversee the daily operation of reception services. Under the same fam

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career

Imagine coming to work every day in one of South East London's most striking architectural gems. This isn't just an office building; it’s a benchmark for the future of workspace. You could join the team as Assistant Building Manager, at this stunning, Net Zero carbon operation that prioritizes the planet as much as its people. With gorgeous communal roof terraces and private outdoor terrace space on every single floor, this building offers a breath of fresh air in the heart of London’s vibrant South Bank. Salary on offer up to £38,000 depending on your experience, plus excellent benefits package including generous holiday allowance, healthcare and dental cover, annual profit share bonus What's your mission: You are the front line of the workspace experience. You won't just be "managing a site"; you’ll be curating an environment where businesses thrive. Your focus will be a blend of high-level service delivery, contractor management (Hard & Soft services), and outstanding occupier engagement. Your day-to-day job will involve: Completing daily fire safety checks and maintaining meticulous records. Implementing Customer Experience frameworks to ensure the occupiers love being here. Partnering with the Sustainability Team to monitor resource consumption, boost recycling, and drive forward carbon-reduction goals. Monitoring statutory standards (RICS, ISO) and managing a smooth operation, to ensure everything runs like clockwork. Tracking monthly utility readings and assisting with monthly/quarterly management reporting. Are you the right match for the job? You are organised, proactive, and enjoy the "people" side of property management just as much as the technical side. IOSH certification is essential for this role. You’re equally comfortable chatting with executives as you are briefing a maintenance contractor. Strong Microsoft Office skills and a willingness to embrace new property management systems. You have a "can-do" spirit, a flexible approach to problem-solving, and the initiative to work independently.This role is working Monday to Friday, 8.30am until 5.00pm, based full time on site due to the nature of the role. Interested? Then apply today

My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager, to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: * Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. * Lead, motivate, and develop the Front Office team, including Receptionists and Night team. * Ensure a warm, professional welcome and departure experience for all guests. * Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. * Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. * Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. * Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. * Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. * Assist with and review daily reports for departments where necessary * Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. * Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. * Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. * Assist with recruitment, onboarding, and training of new front office team members. * Monitor team performance, attendance, and conduct appraisals in line with company procedures. * Work collaboratively with all departments to ensure a seamless and consistent guest experience. * Support the Night Audit process where required and ensure accurate end-of-day procedures. * Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. * Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Through curiosity and bold thinking, the Front Office Manager challenges the ordinary, elevates standards, and drives commercial growth. Maintain world-class standards in front office operations through continuous refinement of procedures, technology use, and team training. Proven leadership experie

The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018.Taking center stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals center of artistic activity.

The Front Office Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. As a Front Office Manager, you'll keep your department running like clockwork and lead your team to ensure our g

Above all else, the Front Office Assistant Manager will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front

Controls expenses of front office department. Ensures good communication and cooperation between front office department and other departments.

Counterparty Credit Risk Manager - Front Office (Director Level). Partner with front office, structuring, validation, and finance teams to ensure accurate pricing, valuation, and risk representation. Senior, visible role with direct interaction with front office and leadership.

The Role: Front Office Manager. As Front Office Manager, you will lead all guest-facing operations, including Guest Associate and Guest Service Supervisors. Recruit, train, and inspire a passionate front office team aligned with Marriott brand standards.

A leading financial group in Greater London seeks a Junior Relationship Manager to manage client transactions.

Proven experience in a Front Office Manager or Front of House Manager role in a 4 star+ hotel. As we finalise our refurbishment and soft re‑branding, we are looking for an experienced and highly professional Front Office Manager to lead our front‑of‑house operation at our 72‑bedroom boutique

A leading energy trading firm is seeking a Senior Front Office Risk Manager in London.

A leading luxury hotel brand in Greater London seeks a Front Office Manager to oversee the Front Office team and ensure high service standards.

This is not your normal hotel Front Office Manager position; what makes us unique is that our Front Office is not the same as a traditional hotel – our guests are in control of how they wish to interact with us! This is through our Self Checking Stations or by one of our Front Office Team. Reporti

The ideal candidate is expected to operate effectively in a fast-paced, front office environment.

Assist in efficiently and effectively managing front office and night operations. Monitor all front office cash transactions, including float and till procedures, ensuring compliance with company policy. Communicate and collaborate with the Accommodation Manager/Supervisor regarding room status, VIP

A leading global financial services firm is seeking a Control Manager for its Market Data Analytics team.

A leading technology firm in the UK is seeking a Senior Recruitment Consultant specializing in Change and Transformation.This role involves leading complex software delivery programs for Tier 1 financial services clients and managing multiple projects across development teams.Candidates should have

Senior Front Office Risk Manager page is loaded## Senior Front Office Risk Managerlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR1001346When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional

A leading hospitality brand in London is looking for a Night Manager to oversee hotel operations during night hours.

We are looking for a Product Manager to partner closely with an AI Engineering lead to shape the strategy, development, and rollout of AI‑driven workflows within a front-office environment. This role operates between AI/ML, investment research, and product development teams, requiring enough techn

A premier boutique hotel in Central London is seeking a Front Office Manager to lead their front‑of‑house operation.

We’re partnering with a leading global investment management firm to find a Technical Business Analyst / Project Manager who will own complex, high-impact projects in a dynamic, global environment.

The Senior Front Office Risk Manager will report to the Head of Front Office Risk and will support the Head in directing the London team's activities. The Senior Front Office Risk Manager will manage and take accountability for team members day-to-day output ensuring the team supports the realisatio

A distinctive lifestyle hotel in Greater London is seeking a Front Office Manager to lead guest operations and service excellence.

Reception Manager / Front of House Manager. Experience in Front Office or Night Management within a hotel environment. Assistant Night Manager, Night Porters, Night Receptionist.

Deputy or Operations Manager in a resort or aparthotel or/including previous work as a department head (room division, front office). Leading and managing the resort and its daily operations with 46 apartments with around 6 team members (Front of House, Housekeeping & Maintenance team) and external

A dynamic investment firm is seeking a Product Manager to collaborate with AI Engineering teams in shaping and rolling out AI-driven workflows.

A prestigious hotel group in London seeks an Assistant Night Manager for their Royal National Hotel.

A leading global hospitality company is seeking a Front Office Manager to oversee hotel operations at a premier location.

A leading hotel brand in Greater London is seeking a dynamic Front Office Manager to oversee daily Front Office operations and guest experiences. The ideal candidate will have a solid managerial background in hotel front office environments and be skilled in coaching and developing teams.

Technical Front Office Business Analyst / Project Manager. My client are looking for a Technical Front Office Business Analyst / Project Manager to join their team. You will have experience working in the Front Office within an Investment Bank / Fund.

Ideal candidates will have substantial experience in front office projects and excellent leadership skills, along with a customer-centric approach to managing relationships. A consulting firm is seeking a skilled Delivery Manager to join their team.

A leading global investment firm is seeking a Risk Manager to join its London Fixed Income Market Risk team.

A leading hotel chain in Greater London is seeking a Reception Manager for The May Fair Hotel.

As a Front Office Manager, you will oversee the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to

Title: Project Manager / Business Analyst – FX Front Office. We are hiring a Project Manager / Business Analyst to lead technology strategy and delivery for our Tier 1 banking client to work within their Foreign Exchange / Rates Front Office – a key growth area across Payments, Trade, Corporate

The Front Office Manager will oversee the daily front office operations of our 26‑apartment aparthotel, ensuring a seamless guest experience from arrival to departure. Strong operational knowledge of front office procedures and guest service delivery. This role is suited to a hospitality professio

An exceptional opportunity has arisen for an experienced Front Office Manager to join the opening team of a boutique 5-star country house hotel. The Front Office Manager will be instrumental in creating a seamless and memorable journey for every guest from day one. Proven experience in a Front Offic

Good knowledge of Opera system, Microsoft Office and Knowcross. To provide quality services to our guests and create memorable experiences for them; handle guest incidents and follow through until full resolution; supervise front desk and bell team in service delivery; support Receptionist in upsell

We are currently looking for a Front Office Manager to lead our Front Office team here at the Delta Hotels by Marriott Waltham Abbey. Managing the day to day operations of the front office. Ensuring compliance with all Front Office policies and standards.

A creative studio in Greater London seeks an Office Manager to handle diary management, front-of-house duties, and provide administrative support. The role requires excellent communication skills and a proactive approach to ensure efficient office operation.