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Job Title: IT Support Technician Location: Farnborough (Onsite) Salary: £DOE + On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting opportunity to provide first-line support across a mixed technology environment, supporting both legacy on-premise systems and modern Azure/cloud-based platforms. As a key member of the Support Services team, you will deliver high-quality technical support to internal users, ensuring incidents and service requests are resolved efficiently and professionally. You will also take part in an on-call rota to provide remote support outside standard working hours, in line with business requirements. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering excellent customer service, we’d love to hear from you. What You’ll Be Doing as an IT Support Technician • Providing first-line technical support via phone, email, remote tools, and IT Service Management systems, • Logging, categorising, and prioritising tickets in line with SLAs, • Troubleshooting hardware, software, networking, and account-related issues, • Managing the full lifecycle of corporate iPhones and iPads (provisioning, configuration, support, decommissioning), • Using MDM tools (e.g., Intune or Jamf) to maintain secure and compliant mobile device configurations, • Escalating complex issues to senior or 2nd/3rd line teams where appropriate, • Keeping users informed throughout the lifecycle of their request, • Maintaining accurate documentation and contributing to the knowledge base, • Participating in an on-call rota and responding to priority incidents within agreed timeframes, • Supporting continuous improvement and maintaining compliance with IT and security policies What We’re Looking For as an IT Support Technician Experience • At least 1 year of experience in an IT support or helpdesk role Technical Knowledge • Microsoft Windows and Microsoft 365, • Active Directory / Azure AD account administration, • Basic networking and remote access troubleshooting, • iOS device support (iPhones/iPads), • ITSM and remote support tools (e.g., ServiceNow, BeyondTrust, Cherwell), • ITIL Foundation v4 certification (or willingness to obtain) is desirable. Key Skills & Attributes • Excellent communication and interpersonal skills, • Strong troubleshooting and logical problem-solving ability, • Customer-focused and empathetic approach, • High attention to detail and accuracy, • Ability to manage multiple priorities under pressure, • Comfortable working independently and collaboratively, • Process-driven mindset with a focus on continuous improvement, • Willingness to work flexible hours and participate in an on-call rota Why Join Us? You’ll be part of a supportive and collaborative IT team that values professionalism, service excellence, and continuous improvement. This role offers exposure to modern cloud technologies alongside traditional infrastructure, providing an excellent opportunity to grow your technical skills and develop your career. If you’re ready to take the next step in your IT support career and make a real impact, apply today. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Description Technical Lead - Systems Engineering Location: Farnborough, or other Leidos UK Offices with flexibility to work from home dependent on business demands Looking for an opportunity to make an impact? About the Role Leidos is seeking an experienced Technical Lead (Systems Engineering) to play a pivotal role on a critical national infrastructure Programme, one of Leidos UK’s flagship delivery programmes supporting a high‑profile government customer. The Technical Lead will provide hands‑on technical leadership across complex, multi‑supplier systems, applying systems engineering best practice to the design, integration, change and assurance of mission‑critical IT services. Working closely with the Chief Engineer, Architects, Project Managers, Infrastructure, Networks and Software teams, the role ensures that solutions delivered by Leidos are technically sound, secure, and fit‑for‑purpose. This is a leadership role that combines deep technical expertise, systems thinking, and stakeholder engagement, with accountability for guiding teams through change, risk and technical decision‑making. What will I be doing? Technical Leadership • Act as Technical Lead for systems engineering activities within assigned workstreams or projects., • Provide authoritative technical direction across on‑premise and cloud‑hosted systems, ensuring coherence across infrastructure, networks, applications and services., • Lead technical decision‑making, trade‑offs, and design assurance in line with programme and customer requirements. Systems Engineering & Design • Apply Systems Engineering principles across the full engineering lifecycle (V‑Model), including requirements, design, integration, verification and transition to service., • Own and assure key engineering artefacts, including impact assessments, high‑level and low‑level designs, and technical change documentation., • Ensure designs are aligned with programme architecture, security constraints, and operational needs. Change & Impact Assessment • Lead the technical impact assessment of Requests for Change (RFCs) and new requirements., • Clearly define technical scope, dependencies, risks and estimates for change delivery., • Support Project Managers with technically robust inputs to planning, costing and scheduling. Stakeholder & Customer Engagement • Work directly with customer technical stakeholders to elicit, clarify and refine requirements., • Act as a trusted technical authority, able to explain complex technical topics clearly to both technical and non‑technical audiences., • Collaborate effectively across Leidos engineering disciplines and third‑party suppliers. Governance, Quality & Assurance • Ensure compliance with Leidos engineering standards, programme governance, and security policies., • Identify technical risks early and define mitigation strategies., • Support technical reviews, audits, and assurance activities as required. Mentoring & Capability Development • Provide technical mentoring and coaching to junior and mid‑level engineers., • Promote good engineering practice, reuse of patterns, and continuous improvement across the programme., • Contribute to the development of common ways of working and engineering maturity within the programme. What does Leidos need from me? Essential • Proven experience as a Technical Lead or Senior Systems Engineer on large‑scale, complex IT programmes., • Strong grounding in Systems Engineering concepts and lifecycle management., • Broad technical understanding across:, • Infrastructure (compute, storage, virtualisation), • Networks, • Applications and integrations, • Hybrid and/or cloud environments, • Experience leading technical design, integration and change in a controlled, high‑assurance environment., • Ability to assess technical risk, manage dependencies, and make sound engineering decisions., • Excellent communication skills, with experience engaging customers and senior stakeholders. Desirable • Experience working on UK government, defence or critical national infrastructure programmes., • Familiarity with IT service delivery environments and operational constraints., • Knowledge of security‑driven design and working within secure environments., • Experience influencing technical strategy across multi‑supplier ecosystems. Personal Attributes • Confident technical leader with strong systems thinking., • Pragmatic, delivery‑focused, and able to balance risk, cost and quality., • Collaborative and comfortable working across organisational boundaries., • Passionate about engineering excellence and developing others. What We Offer • Opportunity to work on one of Leidos UK’s most significant and visible programmes., • Exposure to complex, mission‑critical systems with real national impact., • A collaborative engineering culture with clear technical career pathways., • Competitive salary, benefits, and flexible working arrangements. Location • UK (Hybrid / Customer site as required) Clearance Requirements: • Must be eligible for UK Security Clearance (SC or higher; DV desirable) What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

Customer Development & Relations Manager Hybrid/Remote * National Travel * Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities,

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Flexible hours– part-time or full-time considered. Competitive base salary (pro-rata if part-time).