Are you a business? Hire function manager candidates in United Kingdom
We’re so excited to be working with an international beauty brand, as we look to recruit an Influencer Marketing Manager to join our dynamic and collaborative marketing function. You won’t just be joining a brand; you’ll be joining a genuine leader in the industry, one which has been respected for over a decade now. As the Influencer Marketing Manager, your role will be very varied in nature, but essentially, you’ll be ensuring that you get the very best from your influencer relationships, both new and existing, as well as management of the affiliates programme. We’re looking for someone who is proactive, who is very in-tune with the established and newcomer influencers in the fitness and natural nutrition space, as well as being naturally curious and creative to drum up new and fresh ways for the influencer community to best position your brand to their own audiences which in turn will drive greater brand affinity and awareness within the market. You’ll already have plenty of experience working within the influencer space, and be confident with outreach, with using social media tools to identify target influencers, and will have fantastic communication skills to build a solid relationship with the influencers within the roster. Beyond outreach and scoping out new potential influencers, you will work to coordinate influencer campaigns and events, product placements, and the product gifting activities. Your role will naturally be internal and external facing in nature, and therefore we need someone who is personable, and confident with new people. You will also be required to attend influencer and brand events throughout the year, which will of course be very fun and energetic. Skills and Experience Demonstrable experience working in influencer marketing, or social media/content with a heavy onus on influencer marketing Excellent knowledge of major social platforms such as TikTok, and Meta (Facebook, Instagram,) Confidence dealing with influencers and building relationships Strong organisation and time management skills A can-do attitude and constant quest for improving and coming up with fresh ideas Experience with affiliates would also be beneficial PLEASE NOTE *** Requirement are min of 40K followers, must create videos and pictures.
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
Looking for a Catering Supervisor! It will be 8 hours per day less a 30 mins unpaid break, 5 days out of 7, but predominately Monday – Friday when we have no events or summer schools. Earliest start time will be 7am, latest finish 630pm dependent on hospitality events, etc. in which case it may be a later start and finish time so flexibility with hours including weekends is essential. Need someone experienced in hospitality, coffee shops and restaurants ideally that can hit the ground running. Key Responsibilities: Oversee day-to-day catering operations, ensuring high-quality service and satisfaction for students, faculty, and staff. Coordinate with culinary staff to plan and execute diverse menus that cater to various dietary needs and preferences. Train and mentor catering team members to deliver outstanding customer service and uphold food safety standards. Manage inventory, procurement, and budgeting to optimize resources and minimize waste when required Collaborate with event planners to organize and execute campus events, ranging from small gatherings to large-scale functions. Qualifications: Previous experience in catering or hospitality management, preferably in a college or institutional setting. Strong leadership skills with the ability to motivate and empower team members. Excellent organizational and communication abilities, with attention to detail. Knowledge of food safety regulations and industry best practices. Flexibility to work evenings and weekends as needed for events. Benefits 42 days holidays from September 2024 Enjoy competitive compensation and benefits, including opportunities for professional development.
Position Overview: The Administrative Assistant will provide administrative support to ensure efficient operation of the office. The role encompasses a variety of tasks including managing phones, emails, and schedules, organising files, and assisting in daily office needs. The ideal candidate will be well-organised, proactive, and possess excellent communication skills. Key Responsibilities: Manage Correspondence: Handle incoming calls, emails, and other communications, redirecting them when appropriate and responding to inquiries. Calendar Management: Schedule appointments and meetings, maintain calendars, and remind team members of upcoming events or deadlines. File Organisation: Maintain and organise physical and electronic files, ensuring easy access and retrieval of information. Data Entry: Input, update, and maintain data in various databases and systems accurately and efficiently. Meeting Coordination: Assist in the preparation of meetings, including setting up conference rooms, preparing materials, and taking minutes when necessary. Travel Arrangements: Coordinate travel arrangements for staff members, including booking flights, accommodations, and transportation. Administrative Support: Provide general administrative support, such as drafting documents, preparing reports, and organising office events or functions. Qualifications: - Proven experience as an administrative assistant or in a relevant administrative role. - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office software. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent verbal and written communication skills. - Attention to detail and problem-solving abilities. - Ability to work independently and as part of a team in a fast-paced environment. Education and Experience: - High school diploma or equivalent; additional qualification as an administrative assistant or secretary is a plus. - Prior experience in administrative roles or office management preferred. - Standard office hours with occasional overtime as required. we are an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024
Junior Office Administrator (Woking, UK) Position Type: Part-time/Full-time Company Overview: We are an Infotech Services & Consulting company specialized in the technical & operational ecosystem of high-growth companies. We are currently seeking a motivated individual to join us as an Office Administrator. Position Summary: As an Fresh Office Administration, you will play a crucial role in supporting the smooth functioning of our office operations. This position offers an excellent opportunity for a recent university graduate native to the UK, preferably female, to gain valuable experience in a professional setting. Whether you are seeking part-time or full-time engagement, we welcome your application. Key Responsibilities: 1. Assist in general office tasks such as filing, scanning, photocopying, and organizing documents. 2. Greet visitors and answer incoming calls, directing them to the appropriate person or department. 3. Manage office supplies inventory and place orders as needed to ensure adequate stock levels. 4. Assist with scheduling appointments, meetings, and travel arrangements for staff members. 5. Help maintain cleanliness and tidiness in common areas, including the reception area and meeting rooms. 6. Provide administrative support to various departments as required, including data entry and document preparation. 7. Collaborate with team members to contribute to the overall efficiency and effectiveness of office operations. 8. Undertake special projects and tasks as assigned by supervisors or managers. Qualifications: A recent university graduate native to the UK, Excellent communication skills, both verbal and written. Strong organizational and time management abilities. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to work effectively both independently and as part of a team. Detail-oriented with a proactive attitude towards learning and taking on new responsibilities. Previous experience in an office environment or administrative role is advantageous but not mandatory. If you are a motivated and enthusiastic individual looking to kick-start your career in administration, send your CV and a brief cover letter outlining your interest in the position and relevant qualifications. We look forward to reviewing your application and potentially welcoming you to our team!
Overview: We're in search of a skilled Plasterer to enrich our team. As a Plasterer, you'll be entrusted with applying plaster and various finishes to walls, ceilings, and surfaces. This hands-on role demands expertise in masonry, carpentry, and adeptness with both power and hand tools. Responsibilities: - Prepare surfaces meticulously for plastering, ensuring cleanliness, smoothness, and leveling. - Mix plaster ingredients to precise consistencies. - Apply plaster onto diverse surfaces like walls, ceilings, and more, utilizing trowels or advanced spray equipment. - Craft decorative textures and finishes on plastered surfaces, adding aesthetic value. - Expertly repair cracks and holes in existing plasterwork, restoring integrity. - Install insulation materials when required, enhancing functionality. - Uphold stringent quality standards and specifications in all tasks. - Strictly adhere to safety protocols, maintaining a tidy work environment. Skills: - Thorough understanding of masonry techniques and materials. - Proficient in operating power tools like saws and drills. - Mastery with hand tools including trowels, brushes, and floats. - Well-versed in carpentry principles for framing and finishing work. - Extensive experience with various plaster, stucco, and wall finishes. - Bonus: Familiarity with roof construction techniques. - Exceptional attention to detail and precision in executing plastering techniques. - Ability to interpret blueprints or drawings accurately. If you're passionate about craftsmanship and take pride in your work, we're eager to hear from you. Come join our team as a Plasterer and contribute to crafting beautiful spaces with your expertise. Note: This job description offers a broad overview of the role and is not exhaustive in listing responsibilities or required skills.
Join our dynamic team as a Graphics and Multimedia Designer at our in-house office in the heart of London! We are seeking a highly skilled individual with a passion for creating visually compelling content to elevate our brand presence. Our brand exposure is vital in the FMCG sector, hence why we are looking for a creative and motivated individual to fulfil the role of graphics and multimedia designer. Key Responsibilities: - Conceptualize and design graphics for various digital and print platforms - Develop engaging multimedia content, including videos, animations, and interactive presentations - Collaborate with cross-functional teams to ensure design consistency and alignment with brand guidelines - Stay current on design trends and technologies to bring innovative ideas to the table - Developing multimedia content such as videos, animations, and interactive presentations - Collaborating with team members to brainstorm and execute creative ideas - Ensuring all designs align with brand guidelines and maintain a cohesive look and feel Requirements: - Proven experience as a Graphics and Multimedia Designer with a strong portfolio - Proficiency in Adobe Creative Suite and other design software - Excellent communication and teamwork skills - Ability to manage multiple projects and meet deadlines in a fast-paced environment - A keen eye for detail and creativity in design execution - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) - Strong portfolio showcasing previous design work - Excellent communication and collaboration skills - Ability to work in a fast-paced environment and meet tight deadlines This is a full-time position offering a competitive salary of £37,500, along with opportunities for professional growth and development. If you are a creative thinker with a flair for design and a desire to make a meaningful impact, we invite you to apply for this exciting opportunity. Show us why you are the perfect fit for our team by submitting your CV and cover letter today. Good luck!
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings. If you are looking for a unique venue away from the hustle and bustle of the City, The Barbican Conservatory provides a botanical oasis famous for its cascading plants, high glass roof and tranquil fish pools making it a wonderful space to entertain guests. As a Events Chef de Partie you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 38 days annual leave (dependant on job role and location) - Access to everyday discounts and communication portal - Chef whites provided - Employee assistance programme - Meals provided on shift when working within one of our venues - Quarterly chef incentives - Annual celebration days - Birthday off - Opportunity to enrol on WSH chef academy Job Description As a Events Chef de Partie at The Barbican Centre, you will be required to be adaptable as the venue is diverse and at any time will have multiple events happening across a number of floors. You will be supporting the Head Chef/ Executive to deliver high and exceptional quality food. Job Type: Full Time Salary: £34K to £36K Key Responsibilities: To provide food/service to a consistent high standard, including assisting senior chefs with functions in other different areas throughout the business. To liaise with key people in the team in order to plan for the provision of food in all kitchen area's To ensure smooth running of daily operations which include ensuring no disruption to the pre agreed menu offer. Responsible to manage stock levels of that specific area including ordering when required as well
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Job Title: Marketing Manager Location: United Kingdom. Company Description: BlackPearl Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We are currently partnering with a prominent company in the consumer goods industry to fill the position of Marketing Manager. Position Overview: We are seeking a dynamic and experienced Marketing Manager to lead our client's marketing efforts. The successful candidate will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and revenue growth. Key Responsibilities: Develop and implement comprehensive marketing plans and strategies to achieve business objectives. Manage all aspects of marketing campaigns, including advertising, digital marketing, social media, and PR. Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Collaborate with cross-functional teams to develop marketing collateral, content, and messaging. Track and analyze campaign performance metrics to optimize marketing efforts and ROI. Qualifications: Bachelor's degree in Marketing, Business Administration, or related field. MBA preferred. Background of marketing experience. Proven track record of success in developing and executing marketing strategies. Strong leadership skills with the ability to inspire and motivate cross-functional teams. Excellent communication, analytical, and project management skills. Proficiency in marketing tools and software, such as Google Analytics, Adobe Creative Suite, and CRM platforms. Benefits: Competitive salary commensurate with experience Paid time off and flexible work arrangements Note: Only qualified candidates will be contacted for further consideration. Thank you for considering this opportunity with BlackPearl Recruitment.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
Business Development Manager Recruitment property maintenance company ConstFix Ltd in London Presentation - Facilities Management Salary dependant on experience - happy to discuss + uncapped commission London remote work remotely Agile Working Policy Ganymede are looking for an experienced Recruitment or Sales Professional within the property management sector to join us a Business Development Manager. We currently have an established team in London, working within the property management Presentation/Facilities Management sectors, delivering to numerous clients across the UK. Due to the success of our team, we’re now looking for someone to join us to spearhead the business development function for this team, focusing on developing a robust sales strategy, building long lasting client relationships, and becoming the ‘face’ of Ganymede within this space. Our ideal candidate will come from the maintenance and/or Facilities Management sector and have a great understanding of property
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We are a fast-growing, IT company with multiple websites, and we have an exciting new position to expand the team. This full-time, Full web content Developer position is a fantastic opportunity for someone who is motivated and experienced in various types of web development including WordPress and Shopify. If you want a job where you are surrounded by enthusiastic, results-driven and positive people then this could be the perfect position for you! The role will include: Print and digital marketing Updating our venues website Designing food and drink menus Conceptualising and designing marketing materials for club nights and special events Creating content and updating social media channels Creating wireframes, and interactive POCs leveraging our design system Working with developers to realize and polish user experiences Creating visual representations of user journeys and map out the product's layout and functionality to illustrate the user flow and interactions via wireframing and prototyping Developing high-fidelity mock-ups and information visualisation while ensuring the visual elements align with the brand and enhance the overall user experience Requirements: 2+ years in a graphic designer role Strong understanding of social media trends Competent in Adobe CS including Illustrator, Indesign and Photoshop Have a working knowledge of HTML5 and CSS3 Attention to detail Demonstrated experience of delivering a broad range of design projects Good organisational skills and ability to manage your own diary Excellent communication skills Passionate about brands, food and hospitality Ability to work in a fast-paced environment
- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.
We are looking for a commis chef to join us at our Luxury 5 star hotel in London. Primary Duties: Start your shift in time and keep the highest standards of personal hygiene, dress in appropriate uniform in impeccable appearance at all times To promote a helpful image to clients and give full co-operation to any staff members requiring assistance for a customer without a prompt, having a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings and training sessions when required Prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Set up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Ensure readiness and makes priorities in case of last minute changes to restaurant or C&B reservations Confer closely with the Chef on duty and takes every opportunity to become familiar with the mise-en-place and standards of each dish Help employees to achieve optimum quality Assist employees with service to maintain quality and presentation of food dishes Follow applicable laws regarding food safety and sanitation whenever required Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly Ensure that dishes from own section is delivered on time and to the standard required using the assistance of the Chef on duty if needed Always follows the proper safety, hygiene and sanitation practices set by the Head Chef and F&B Manager Works in a safe manner that does not harm or injure themselves or others Accept flexible work schedule necessary for uninterrupted service to the food production function Maintains own working area, materials and company property clean, tidy and in good working order Continuously seeks to endeavor the knowledge of own job function Please apply now if this sounds like you.
About the job We are looking for Business Consulting Director to join the Retail division of our consulting company in London. Ideal candidates will have 10+ years experience in managerial roles, and a keen interest in Consumer, Retail and Hospitality. Essential to have functional experience in: Growth Strategy Market Sizing Go to Market Strategy Commercial Due Diligence Value Creation Luxury industry Main duties Establishing long-term relationships with clients and securing repeat business from existing clients Identifying new business opportunities for the firm by networking with potential clients in the related industries Advising and developing strategic plans to help companies to reach their goals Conducting research on topics related to the client’s industry or business area of interest Preparing reports detailing findings and recommending solutions. Provide leadership and guidance to ensure the successful completion of projects covering interim management role for clients when requested helping clients make their sourcing decisions, increase end-to-end productivity of value chains, build strategic supplier partnerships, and integrate sustainability into their practices traveling at a global level to identify new clients and support projects for existing clients Requirements Minimum of a bachelor’s degree and preferably a master degree Have at least 10 years of experience in one or more of the related fields fashion, cosmetic, jewelry, art, and at least 3 years in an director or manager role Excellent communication, presentation, and writing skills Think strategically and analytically In depth experience in data analysis Experience leading and managing large, complex consulting engagements. Proven ability to develop and execute business strategy: strong program management experience, ability to manage a program through all stages of scaling Experience living and working internationally. Experience in Asian markets is considered a plus Outstanding people and relationship skills; and ability to interact with different types of clients in a global multi-cultural scale Fluent in English and another European language is a must. Knowledge of one of the following languages Mandarin, Arabic, Russian is considered highly relevant to this position
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
Enovis™ (formerly DJO Global) is an innovation-driven growth medical technology company that develops clinically differentiated solutions that deliver measurably better patient outcomes and more efficient workflows. A culture of continuous improvement, talented employees and innovation is the driving force behind the company's products, services, and integrated technologies for an active lifestyle. We're looking for a junior repair technician to join our UK team! This person will assist our team in troubleshooting, building, repairing and/or testing a wide range of electronic and/or precision medical equipment in a workbench environment. You will work with the warehouse team to ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: - Establish failure finding faults on returned devices. - Perform mechanical/electrical repairs. - Complete functional testing. - Administer paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). - Manage reprocessing of our Rental/Loan/Trial fleet of devices. - Assist with spare part warehouse inventory and management. - Support the warehouse team for end of period. - Accompany the field sales team on customer visits on request. - Work closely with the customer service teams. - Assist in documentation preparation for QA. - Support on analysis reports and feedback adequate information. Requirements : - Technical education diploma or equivalent. - Certificate in electronics/repair program preferred. - Ability to troubleshoot, test and repair technical equipment. - Ability to work independently. - Good organizational skills and the ability to multi task. - Good analytical, communication and reporting skills. - Awareness of electrical and mechanical health and safety issues. - Self-organized, problem-solving, team player, and motivated. - Available to travel abroad for training.
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.