Field Operations Technician
hace 22 días
Hounslow
JR302: Field Operations Technician\n\nLocation: Hounslow\n\nSalary: £50,000 - £57,000 Per Annum\n\nOverview:\n\nFirst Military Recruitment is working in partnership with our reputable client who is seeking a Field Operations Technician to join their repairs team in Hounslow.\n\nAs part of a heating maintenance team the successful candidate will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. You will be able to assist and advise the area team on work progress, monitor the operative’s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team.\n\nDuties and Responsibilities:\n\nTo support and monitor a team of operatives who service, repair, maintain and install gas and heating plant and appliances in buildings, properties and dwellings, working in accordance with manufacturer’s instruction and guidance.\nMain duties include assisting and advising members of the area Team on work progress servicing, general repair/maintenance of breakdowns of plant and associated equipment, including appliances and heating systems of client premises.\nDeliver all PPM and cyclical maintenance programmes, ensuring all records are updated within the NAV system and engineers PDA’s.\nMonitor engineer’s performances and their time management through the management information available, engineer KPI’s, parts usage and management, resource and labour costs\nincluding managing top up hours and advise the FOM on resource planning.\nMust be able to survey and estimate any project works, and maintain the associated administration processes.\nAll engineers in the team are managed through management information and KPI’s to maximise their performance.\nSkills and Qualifications:\nEssential:\n\nACS qualifications - minimum of CCN1, CEN1, CENWAT & CKR1 CPA1.\nIOSH 1-day ‘Working Safely’ Training Certificate (or equivalent).\nExperience of working in a multi-sited company.\nExperience of High Volume High pressure environments.\nMinimum 3 years’ experience.\nFull driving licence.\nDesirable:\n\nAny qualification or certificate of health and safety training achievement, e.g. Working at Height, Manual Handling, First Aid (3-Day), etc.\nGas Safety.\nSignificant experience in a customer service type role, dealing directly with the public