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Are you passionate about building data solutions that drive real impact Were looking for a Data Engineer to join our Group Data team where youll collaborate with talented professionals to deliver high-quality compliant and innovative data solutions. This is a fantastic opportunity to work in a dynamic agile environment and contribute to projects that shape the future of our organisation. What youll be doing: • Collaborating with data engineering leads and solution architects to deliver robust technical solutions, • Developing and deploying GDPR-compliant data solutions that meet business needs, • Following agreed standards and release management processes to ensure quality and reduce risk, • Working within an agile Scrum team to deliver timely and effective solutions, • Translating user stories into technical tasks using Jira ensuring clarity and consistency, • Identifying and resolving issues and risks while driving continuous improvement, • Ensuring alignment with IT controls and attesting to them as part of the SDLC, • Embedding fairness and value for customers across the application estate Qualifications : Who were looking for: • Holding a relevant degree or equivalent experience in data engineering or a related field, • Demonstrating strong proficiency in SQL Python and ETL/ELT processes, • Understanding Snowflake Data Warehouse concepts and dbt core/macros, • Bringing experience with AWS serverless technologies such as Lambda Step Functions and EventBridge, • Applying basic data architecture principles and familiarity with data vault concepts, • Using Infrastructure as Code tools like Terraform and version control with GitHub, • Gathering requirements and documenting complex data solutions effectively, • The opportunity to participate in our annual performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer both for our own products and at a range of high street stores and online, • In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information : At L&G we believe its possible to generate positive returns today while helping to build a better future for all. If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. Remote Work : No Employment Type : Full-time Key Skills Apache Hive,S3,Hadoop,Redshift,Spark,AWS,Apache Pig,NoSQL,Big Data,Data Warehouse,Kafka,Scala Experience: years Vacancy: 1

Who are weUpGuards mission is to protect the worlds data. We obsessively seek out elegant robust ways to enable our customers to find acknowledge and remediate cyber risk. With UpGuard organizations leverage our security expertise and software to automate what was once laborious spreadsheet-driven processeswhether its monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the worlds largest fastest-growing and most innovative companies. We have a rapidly growing customer base at UpGuard but one thing has remained the same our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. Were on the lookout for individuals who have a passion for helping others fixing problems and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate adoption of our products to new heights. Why are we hiring for this role Due to continued growth the Customer Success team is expanding and we require a Senior Customer Success Manager to join our high-performing team to onboard and enable our customers. The ideal candidate will be experienced in leading customer interactions detail-oriented articulate and credible with the ability to listen effectively and provide clear advice. As a Senior Customer Success Manager youll report to the Manager of Customer Success EMEA and analyze the causes of your customers greatest pain points and work closely to mitigate them using UpGuard technology. Youll be responsible for proactive engagement with our largest and most valuable customers in an assigned region. The Enterprise CSM will guide our customers to optimal value realization while at the same time partnering with them on their business needs. The Senior CSM will also be responsible for maintaining and increasing NRR across its portfolio. • You will be responsible for driving continuous value for a portfolio of enterprise accounts in all stages of the customer lifecycle., • You will act as a trusted advisor to your customers meeting regularly with relevant stakeholders and continuing to drive engagement., • You will onboard strategic customers focusing on maximizing value while finding opportunities to increase usage and create long-term value., • You will provide resources to your customers including success plans and customer-specific training sessions and organize regular check-in calls., • You will translate your customers requirements by understanding their risk management frameworks to offer a tailored solution on how best they can utilize UpGuard., • You will monitor the health of your customers and intervene with proactive education when customers are not effectively using UpGuard to achieve the value they expected., • Advocate for the customer; provide updates to internal cross-functional partners (Product Sales & Marketing) on customer perspectives risks strategic insights issue resolution activities expansion & cross-sell opportunities., • Drive customer satisfaction product adoption and ultimately increase the lifetime customer value of your assigned customers., • Develop strategic account plans that clearly articulate the customers business their goals and how UpGuard can play into their success., • Engage and collaborate in a fast-moving global team contributing to ongoing improvements., • 4 years experience in customer success and account management working with or for enterprise organizations., • Self-starter with a proven track record of driving customer success and aligning complex customer solutions at the executive and department levels., • Experience with supporting building & maintaining customer relationships., • Highly organized with the ability to update existing documentation and document new processes., • Proven success in owning growth and revenue for a book of business including the end-to-end renewal process., • An understanding of cyber risk management or risk management frameworks., • Experience of working within the Saas and the Cyber Security industries., • Experience navigating large and complex organizations to multithread and uncover opportunities for expansion., • High level of proficiency in the English language both written and spoken., • The ability to work cross-functionally with many internal groups and be a team player., • Can translate complex ideas to a variety of audiences., • Ability to work with multiple teams stakeholders and subsidiaries within an organization., • High energy and a willingness to learn., • Self-motivated independent and organized., • Experience in Customer Success tools such as ChurnZero or GainSight., • Experience with a CRM such as HubSpot or Salesforce., • Understanding of technical cybersecurity compliance and certification activities such as NIST PCI and ISO27001., • Understanding of Cyber Security best practices., • Experience in project management., • Basic/working knowledge of APIs., • Experience navigating large enterprise relationships from implementation through value recognition and expansion., • Monthly Lifestyle subsidy: Our employees use this for financial physical and mental well-being, • WFH set-up allowance: To ensure you have the right environment to work in we will help you get set up within your first 3 months at UpGuard, • Generous Compensation: The base salary for this role is between $65000 and $80000. You will also receive a quarterly bonus. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience., • $1500 USD annual Learning & Development allowance: To support your career development all team members will be able to expense development opportunities against this allowance, • Generous Annual Leave/PTO allowances: Time to recharge your batteries, • 18 weeks paid Parental Leave: Irrespective of parenting role, • Personal Leave Allowance: This includes sick & carers leave, • Fully remote working environment: While we have physical offices in Sydney & Hobart we do not mandate compulsory attendance Required Experience: Manager Key Skills Debugging,Remote Access Software,IT Service Management,IOS,Multithreading,VPN,Neo4j,FISMA,SSO,Github,Google Suite,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 65000 - 80000

GitHub Copilot and other groundbreaking developer tools. Collaborate with engineers, designers, and product thinkers across GitHub. Familiarity with GitHub’s ecosystem and developer workflows.

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code. At GitHub, we build solutions that

Our team develops CodeQL and Copilot Autofix, detection and remediation capabilities that power the GitHub code scanning product, used by hundreds of thousands of developers and projects every day as part of GitHub's Advanced Security and Code Security offerings. In the GitHub code scanning team, we

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. Many of the apps and programs you use every day are built on GitHub. As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure

This person will solve challenges with many different technologies and work closely with our customers, as well as GitHub's internal departments. GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. Many of the apps and programs you use every day ar

Our team develops CodeQL and Copilot Autofix, detection and remediation engines that power the GitHub code scanning product, used by hundreds of thousands of developers and projects every day as part of GitHub’s Advanced Security offering. GitHub is the home for software development, where we coll

Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code. GitHub is gro

Our team develops CodeQL and Copilot Autofix, detection and remediation engines that power the GitHub code scanning product, used by hundreds of thousands of developers and projects every day as part of GitHub's Advanced Security offering. At GitHub, our goal is to create the space you need to do yo

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. Git

Our team develops CodeQL and Copilot Autofix, detection and remediation engines that power the GitHub code scanning product, used by hundreds of thousands of developers and projects every day as part of GitHub's Advanced Security offering. Over 150+ million developers, including more than 90% of the