Senior Credit Controller
hace 12 días
Whitchurch
Senior Credit Controller (Temporary) 3 months rolling contract | Whitchurch | £20.11 Senior Credit Controller Location: Whitchurch - Head Office (fully office-based) Contract: 3 months initial, rolling month-to-month Hours: Monday to Friday, 9:00am-5:00pm (37.5 hours per week, 1⁄2 hour lunch) Systems: Sage Line 50 The Role We are seeking an experienced Senior Credit Controller to support the turnaround of a high-value ledger within a specialist care group. The business manages a complex debtor book of circa £1-£9 million, comprising a mix of private fee payers and local authority/council funding. You will work alongside a recently appointed permanent Credit Controller, providing hands-on support, structure and expertise to stabilise and improve debt recovery performance. Key Responsibilities • Sole responsibility for high-value debt chasing across a complex ledger, • Proactively pursuing overdue balances from private fee payers and council bodies, • Managing sensitive and sometimes challenging conversations with families and stakeholders, • Supporting the turnaround of aged and problematic debt, • Cash allocation and reconciliation of receipts, • Liaising closely with internal stakeholders, including finance and care home management, • Advising and supporting the permanent Credit Controller with best practice approaches, • Reporting into the Senior Credit Control Manager, • Working as part of a small, close-knit credit control team of threePerson Specification, • Significant experience in senior-level credit control, ideally within:, • Care homes, • Healthcare, • Social care, • Or another sector with mixed funding streams, • Proven track record of reducing large, aged debtor balances, • Confident dealing with private individuals, families and public sector bodies, • Strong negotiation and communication skills with a professional, empathetic approach, • Experience using Sage Line 50, • Comfortable working in a fully office-based environment 4793347