Master Technician / Workshop Controller
hace 2 días
Southampton
Master Technician / Workshop Controller Salary: £55,000–£60,000 Basic Hours: Monday–Friday Fleet Size: Approximately 70 Vehicles Location: Swanmore Role Overview We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities. The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function. Key ResponsibilitiesWorkshop Management • Manage the daily operation of the workshop and fleet maintenance programme., • Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation., • Allocate work effectively to technicians and monitor progress., • Ensure all repairs are completed safely, efficiently, and to manufacturer standards., • Minimise vehicle downtime and maximise fleet availability.Master Technician Duties, • Diagnose and rectify complex mechanical, electrical, and diagnostic faults., • Provide technical support and guidance to workshop staff., • Conduct final quality-control inspections on completed work., • Stay current with vehicle technology, manufacturer updates, and industry best practice., • Undertake advanced fault-finding across a mixed vehicle fleet.Fleet Compliance & Maintenance, • Ensure all vehicles meet legal, safety, and operational requirements., • Maintain accurate maintenance, inspection, and compliance records., • Oversee MOT scheduling, servicing intervals, and defect management., • Monitor vehicle condition and recommend replacement or refurbishment where appropriate., • Ensure compliance with Health & Safety legislation and company policies.Leadership & Team Development, • Lead, mentor, and develop workshop personnel., • Conduct performance reviews and identify training requirements., • Promote a culture of accountability, safety, and continuous improvement., • Support recruitment and onboarding of technical staff when required.Budget & Cost Control, • Manage workshop expenditure and maintenance budgets., • Control parts purchasing and inventory levels., • Negotiate with suppliers and external repair providers., • Monitor maintenance costs and identify opportunities for savings., • Deliver cost-effective fleet maintenance without compromising quality or safety.Candidate RequirementsEssential, • Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor., • Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair., • Extensive experience in diagnostics, fault-finding, and vehicle repair., • Strong workshop management and leadership experience., • Excellent planning, organisational, and communication skills., • Experience managing fleet maintenance operations., • Full UK Driving Licence.Desirable, • IRTEC accreditation., • HGV, LCV, or mixed fleet experience., • Transport compliance knowledge., • IOSH or Health & Safety qualification., • Experience with fleet management software and workshop management systems.Key Performance Indicators (KPIs), • Fleet Availability, • Vehicle Downtime Reduction, • First-Time Fix Rate, • Workshop Productivity & Efficiency, • Maintenance Cost Control, • MOT Pass Rate, • Compliance & Audit Performance, • Health & Safety Compliance, • Team Performance & DevelopmentBenefits, • £55,000–£60,000 Basic Salary, • Monday–Friday Working Pattern, • Company Pension, • Training & Professional Development, • Modern Workshop Facilities, • Career Progression Opportunities, • Company Vehicle (where applicable)