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  • Receptionist
    Receptionist
    hace 14 horas
    £14 por hora
    Jornada completa
    London

    Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. FOWL is a modern, chicken-focused restaurant from the team behind Fallow, built around exceptional produce, bold flavours and a playful approach to cooking. Our menus celebrate the versatility of the bird, using it from beak to tail and transforming every cut into something worth talking about. From rotisserie chicken and crispy wings to indulgent burgers, creative small plates and seasonal specials, we bring a fresh perspective to familiar favourites. Quality sourcing and thoughtful ingredient use sit at the heart of everything we do, proving that great food can be both fun and considered. Behind the menu is a team driven by creativity, collaboration and a shared passion for delivering generous food and memorable hospitality in a relaxed, vibrant setting. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Sin experiencia
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  • Head Waiter
    Head Waiter
    hace 1 día
    £17 por hora
    Jornada completa
    London

    Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Head Waiter at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: • Oversee and support the front-of-house team to maintain outstanding service standards., • Provide warm, attentive, and knowledgeable service, ensuring guests feel valued., • Guide guests through the food and drink menus with expert recommendations and pairings., • Coordinate with the kitchen and bar teams to ensure smooth communication and timely service., • Maintain high levels of organization, cleanliness, and adherence to health and safety regulations., • Assist in training and mentoring junior team members, fostering a culture of excellence., • Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution., • Support management with service operations, including opening and closing procedures. About you: • Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant., • Passion for hospitality, food, sustainability, and delivering outstanding guest experiences., • Strong leadership, communication, and interpersonal skills., • Attention to detail, problem-solving ability, and the capacity to thrive under pressure., • A proactive, team-oriented attitude with a commitment to continuous improvement. Fallow is a modern British restaurant built around creativity, sustainability and a belief that great food can come from unexpected places. Our menus celebrate British produce, with a focus on using ingredients in their entirety and turning overlooked ingredients into something exceptional. From our signature dishes to our constantly evolving menus, we've built a reputation for food that is inventive, generous and full of flavour. Our approach has earned recognition from some of the biggest names in the hospitality industry, but we're always looking for what's next. Behind the food is a team that shares the same ambition: to challenge convention, learn from each other and create hospitality that people remember. Be part of Fallow: • Work alongside an ambitious and creative team., • Learn from experienced chefs and hospitality professionals., • Develop your skills in a restaurant recognised for its food and approach., • Opportunities to progress across the group., • A culture that encourages curiosity, ideas and individuality., • Be part of a team that is constantly pushing hospitality forward. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Sin experiencia
    Inscripción fácil
  • Bartender
    Bartender
    hace 14 horas
    £14 por hora
    Jornada completa
    London

    Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Bartender at Fowl, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Previous experience as a Bartender in a high-quality, fast-paced environment., • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. FOWL is a modern, chicken-focused restaurant from the team behind Fallow, built around exceptional produce, bold flavours and a playful approach to cooking. Our menus celebrate the versatility of the bird, using it from beak to tail and transforming every cut into something worth talking about. From rotisserie chicken and crispy wings to indulgent burgers, creative small plates and seasonal specials, we bring a fresh perspective to familiar favourites. Quality sourcing and thoughtful ingredient use sit at the heart of everything we do, proving that great food can be both fun and considered. Behind the menu is a team driven by creativity, collaboration and a shared passion for delivering generous food and memorable hospitality in a relaxed, vibrant setting. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Sin experiencia
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  • Beauty Therapist
    Beauty Therapist
    hace 3 días
    £12.71–£13 por hora
    Jornada parcial
    London

    Part time beautician wanted. Job location: Reach Hair Studio, E16 2AJ, 1 min walk from Gallion's Reach DLR Station, free parking not available. MUST HAVE A MINIMUM 3 YEARS OF WORK EXPERIENCE AS A Beautician/ Beauty Therapist. URGENTLY REQUIRED. We are a new salon, we opened in August 2025. Please note that we are a unisex salon. You must be comfortable carrying out facials and eyebrow waxing/ threading on male customers. At present, the hours we have available are: Fridays, 11am to 7pm Saturdays, 11am to 7pm (or you can choose to finish at 6.30 on Saturdays if you wish to). We can offer more hours as you get busier. We are seeking a talented and passionate Beautician to join our dynamic team. The successful candidate will be responsible for delivering exceptional beauty and hair styling services to clients, ensuring their satisfaction and fostering a welcoming environment. This role offers an exciting opportunity for individuals dedicated to enhancing clients' appearance through expert styling and beauty treatments. Duties: Waxing Threading Facials including hydrafacial Brow lamination and lash lift Brow and lash tinting Mehendi (henna) Hair styling is desirable Perform beauty treatments, give skincare advice, and other cosmetic procedures Consult with clients to understand their preferences and recommend suitable styles or treatments. Maintain a clean, organised workspace in compliance with health and safety standards Keep up-to-date with the latest trends, techniques, and products in the beauty industry. Deliver excellent customer service by creating a friendly and professional atmosphere. Manage appointment schedules efficiently to maximise client satisfaction and operational flow. If you can do blow dries and cut hair, this will be an advantage. Skills: Proven experience as a beautician with a strong portfolio of work Excellent communication skills to effectively liaise with clients and team members Strong customer service orientation with the ability to build lasting client relationships Fluency in English to ensure clear communication with clients and colleagues Organised with the ability to manage multiple appointments simultaneously Creative flair combined with attention to detail to deliver customised beauty solutions This role is ideal for motivated individuals passionate about beauty and hairstyling who thrive in a vibrant, client-focused environment. We are a small team and we are looking for someone who is friendly, talented and cares about providing excellent customer service. Hours are part time at present, but we can provide more hours depending on your skill set. We are open 7 days per week. Please check our opening times on Google. Please do not apply if you cannot work on weekends. Working hours: Fridays, 11am to 7pm Saturdays, 11am to 7pm. Please check us out on Instagram. Job Type: Part-time

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  • Multi-site Manager
    Multi-site Manager
    hace 1 mes
    £36000–£38000 anual
    Jornada completa
    Monument, City of London

    B Kitchen is a fast-growing food retail company working in partnership with Tesco supermarkets. Our offer includes hot food, fresh salads, burritos, and freshly squeezed orange juice. With fourteen new branches launching over the next two months, we are looking for a Multi-Site Manager to support our rapid expansion. This is an exciting opportunity to join a growing business where your ideas and leadership will make a real impact. Key Responsibilities: • Oversee multiple branches and ensure strong operational performance, • Manage audit results and drive sales performance, • Lead, support, and develop in-store teams, • Maintain brand standards across all locations, • Build and maintain strong relationships with Tesco partners, • Provide hands-on support across sites, including stepping into kitchen roles and covering shifts where needed to ensure smooth operations Requirements: • Previous management experience across one or more sites (essential), • Hands-on leadership style with strong problem-solving skills, • Ability to lead teams effectively and ensure consistent execution of policies, • Professional and motivating approach to team management, • Confident using Google Drive, Outlook, and similar tools, • Strong knowledge of food safety and health & safety standards, • Flexible and adaptable to business needs Salary & Benefits: • Starting salary: £35,000, • Increase to £38,000 upon successful completion of probation, • Up to £4,000 annual bonus upon full sign-off, • Earn an extra day of holiday for every year you work with us, up to a maximum of 33 days per year If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.

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  • Assistant Manager
    Assistant Manager
    hace 1 mes
    £28000–£32000 anual
    Jornada completa
    Bayswater, London

    Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

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  • Store Manager
    Store Manager
    hace 2 meses
    £33000–£35000 anual
    Jornada completa
    South Kensington, London

    Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

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