Guest relation jobs in United Kingdom - Page 2

We are currently seeking a diligent and customer-focused Toilet Attendant to join our team. As a Toilet Attendant, you will play a crucial role in maintaining the cleanliness and hygiene of our restroom facilities, ensuring a positive experience for our guests. If you have a strong attention to detail, excellent customer service skills, and a commitment to upholding the highest standards of sanitation, we invite you to be an essential part of the fantastic team at our restaurant. Key Responsibilities: - Keep restroom facilities clean, sanitized, and well-stocked with supplies. - Monitor and promptly clean and address any spills or issues in the restroom area. - Assist guests with any immediate restroom needs or concerns. - Ensure that restroom amenities, such as soap and paper towels, are consistently available. - Maintain a welcoming and courteous demeanour while interacting with guests. - Collaborate with cleaning and maintenance staff to address any facility-related issues. - Keep accurate records of cleaning and maintenance activities. *Please note this role will have a fixed rota: Tuesday - Saturday - 6PM til close Requirements: - Previous experience as a Toilet Attendant or in a similar role. - Strong attention to detail and commitment to maintaining cleanliness standards. - Excellent customer service and interpersonal skills. - Ability to work independently and efficiently manage restroom-related tasks. - Good communication skills to address guest inquiries and concerns. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Restaurant Manager vacancies like this don’t come along very often- Monday to Friday only, WEEKENDS OFF!!!!! Your Dream Schedule! For any experience Manager or Deputy Manager looking for a work/life balance Work/Life Harmony Awaits You! We're looking for a motivated and talented experienced Manager to join our team. If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Must have a really good understanding of Kitchen operations. Apply today as this opportunity won’t be here for long…. FIGO in Italian means “awesome” … If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao We are looking for a holding GM with our passion for teamwork, to cover maternity leave, and lead the team and site. This role is well suited for an AGM or someone new to a GM role looking to progress and develop their leadership skills. We are a independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Whilst this is initially a mat cover role, there is room for development and progression. Are service style being unique – at lunch we are grab n’ go catering for the Canary Wharf office crowd, but dinner is full service restaurant. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be.... - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mind-set, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control - Placing and reconciling orders to meet with the restaurant’s needs - Conduct stock counts and be responsible for managing stock control and waste What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance - No late nights - 45h contract. - A bonus of up to £4,000 a year, with realistic targets. It’s in all of our interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee

Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our Food & Beverage Team Member , you… Deliver consistent and memorable service to all our guests. Connect and work together with your team to ensure every guest leaves with a wish to return. Take orders and send them to kitchen staff. Check ordered meals on collection from kitchen and deliver to guests. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Provide efficient, friendly and professional service to all guests, making all guests experience positive. Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role. We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. Our hotel offers 348rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Waiter/Waitress, please click ‘apply’ now! We’d love to hear from you! One more thing… By working at IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Work Experience Great communication skills Well organized Problem solving abilities Full Flexible working between Monday to Sunday. Benefits As part of our team you can have: Salary – £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Pension Scheme Talent gym access Additional holidays with service Delicious complimentary meals on duty prepared by our creative chefs Career opportunities across a network of international brands Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality And more: recommend a friend scheme; Employee Advisory Service (all benefits subject to availability and T&C) Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Information on the processing of personal data When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Job Title: Barista Location: Faim, 26 Tolmers Square, London, NW1 2PE Job Type: Part Time Working Hours: Wednesday to Friday, 7:30 AM to 5:00 PM Job Description: Faim, a city destination renowned for its vibrant atmosphere and unique coworking space, is seeking a skilled and passionate Barista to join our dynamic team. This full-time role is perfect for someone who thrives in a fast-paced environment and is eager to provide exceptional coffee experiences to our diverse clientele. Key Responsibilities: - Prepare and serve a variety of coffee and tea beverages with consistency and high-quality standards. - Maintain a clean and organised work area, including the coffee machine and utensils, ensuring compliance with health and safety regulations. - Engage with customers, providing excellent service, and sharing product knowledge to enhance their visit. - Operate the till and card payments. - Assist in inventory management, including ordering supplies and monitoring stock levels. - Collaborate with team members to ensure seamless service and a welcoming environment for all guests. Requirements: - Proven experience as a Barista with a passion for coffee culture. - Ability to create basic latte art is essential. - Excellent communication and customer service skills. - Ability to work efficiently and calmly, especially during peak hours. - Knowledge of health and safety regulations related to food and beverage service. We Offer: - A dynamic and friendly work environment in a unique city setting. - Competitive salary and benefits. - Opportunities for professional growth and skill development. - A set shift schedule, offering a work-life balance.

As a Guest House Manager, the post holder will be responsible for overseeing the daily operations of our hotel to ensure exceptional guest experiences and efficient management of all hotel activities. He/she will be a dynamic leader, capable of leading a team, managing resources, and delivering high-quality service in a fast-paced hospitality environment. Key Responsibilities: Oversee the day-to-day operations of the Guest House, including check-in/check-out procedures, housekeeping, maintenance, and room reservations. Monitor guest reviews and feedback and take proactive steps to enhance the guest experience. Monitor and manage the Guest House's budget, expenses, and revenue to ensure profitability. Support the sales team to promote the Guest House through various marketing channels, such as online travel agencies, social media, and local partnerships. Recruit, train, schedule, and manage Guest House staff, including front desk, housekeeping, restaurant, and maintenance teams. Maintain high cleanliness and maintenance standards throughout the Guest House to meet or exceed industry regulations. Requirements Previous Guest House management experiences as a supervisor or similar role Strong leadership, communication, and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of industry trends and best practices Bachelor’s degree in hospitality management or a related field (preferred) Availability for flexible work hours including evenings, weekends, and holidays as required

📍The Raffles at The OWO YOUR MISSIONS : • Do the service in the restaurant room from the preparation of the room until the departure of the customer, including reception, table service, “encaissement” • Adopt in all circumstances a behavior and a presentation in coherence with the company’s image • Contribute, by his professionalism, to the development of the customer MAIN RESPONSIBILITIES : • Clean the local and the equipment • Set up and manage your rank before, during and after the service. Inspects dining tables and work areas for cleanliness. • Welcome the customers and take their orders. Send the orders to the kitchen • Satisfy the expectations of all customers with simplicity, efficiency and courtesy • Maintain a professional and friendly relationship with the outlet guests to ensure their well-being • Make and verify collections operations • Reach and exceed the budgeted average ticket • Execute quickly and cleanly and in an organized manner all the instructions Relational Skills and qualities required: • Excellent presentation and communication • Be smiling, available and pleasant • Have the ability to adapt and versatility • Adapt to the diversity of the clientele. • Promote the commercial policy of the establishment. • Manage customer complaints and negative remarks. • Excellent time management • Ability to work calmly and effectively under pressure. • Self-motivated, committed and passionate about F&B • Multi-tasking capability without compromising on quality Technical and functional capabilities : • Punctual and able to work flexible working hours • Follows all hygiene requirements ISO, monitors cleanliness in his work area and ensures cleaning of those areas as per standards Educational and experience requirements • Previous experience in a similar job role for 1 year or worked in in similar position • Languages : English, French (Italian, german or spanish : optionnal

Restaurant Manager vacancies like this don’t come along very often. Monday to Friday only, Weekends off - Your Dream Schedule! If you are looking for a work/life balance Work/Life Harmony Awaits You! If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Apply today as this opportunity won’t be here for long….. We are looking for an Assistant Manager with our passion for teamwork, to join the team at one of our City sites. This role is well suited for an experienced supervisor or Assistant Manager looking to progress their career in all areas of management. We are an independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Our service style is unique – at lunch we are grab n’ go catering for the City office crowd, but dinner is full service restaurant. We make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be…. - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mindset, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance -** Monday to Friday only (No weekends ever) ** - No late nights. 45 hour contracts. - A bonus of up to £4,000 a year, with realistic targets. It’s in everyone’s interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee

The moment a guest steps into our hotel we want them to walk into a genuinely memorable experience. As a Duty Manager/Supervisor, the successful candidate will be an ambassador of the business and will offer excellent customer service. Our guests will anticipate great service, and an exceptional experience. Not only will you be a person who offers local insights and anticipating every detail in advance, you will also be creating a warm atmosphere that makes our guests feel at home in any location. You will also be knowledgeable about every aspect of the hotel, our guest services, leisure facilities, functions and our restaurant and bar About the role; Duties will include - customer service, front of house duties, telephone enquiries, reservations, emails, following open & close procedures on a rota basis, and preparing for the shift ahead. Previous experience in a hotel or guest house environment will be preferable, but is not essential About You: - Experience in a similar or front facing customer service role with an outgoing and bubbly personality - Strong communication skills - Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise - Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks - Flexibility to work a variety of different shifts, 7.30am to 11.00pm (on a rota basis) - Due to our rural location, own transport is essential. Job Types: Full-time, Permanent Salary: £25,000.00-£28,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Ability to Commute: Kirby Misperton, North Yorkshire (required) Work Location: In person

Join Haz Restaurant Group as Purchasing and Sales Manager Are you passionate about the restaurant industry? Do you thrive in a dynamic, fast-paced environment? Haz Restaurant Group is seeking a talented Purchasing and Sales Manager to join our team! About Us: Haz Restaurant Group is a leading hospitality company with a portfolio of diverse restaurant concepts, specializing in authentic Turkish cuisine. With our commitment to quality and innovation, we aim to provide exceptional dining experiences for our guests. Position: Purchasing and Sales Manager Location: London Languages: Turkish and English proficiency required Responsibilities: Develop and execute purchasing strategies to optimize cost-efficiency and quality for our restaurant operations. Manage supplier relationships and negotiate favorable terms and agreements. Oversee inventory management to ensure adequate stock levels while minimizing waste. Drive sales growth through effective marketing and promotional initiatives. Collaborate with cross-functional teams to align purchasing and sales strategies with overall business objectives. Analyze market trends and competitor activities to identify opportunities for business expansion. Requirements: Fluent in both Turkish and English (written and spoken). Proven experience in purchasing, sales, or related roles within the hospitality industry. Strong negotiation and communication skills. Excellent organizational and analytical abilities. Ability to thrive in a fast-paced, team-oriented environment. Why Join Us: Opportunity to work with a dynamic and passionate team in the thriving restaurant industry. Competitive salary and benefits package. Room for growth and advancement within the company. If you are ready to take on this exciting opportunity and contribute to the success of Haz Restaurant Group, apply now We look forward to welcoming you to our team!