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Are you passionate about helping people and delivering outstanding service?\n\nThis is a unique opportunity to join a truly service-led organisation, supporting over 90,000 businesses and 13 million individuals across the UK and Ireland. As part of a rapidly expanding group with a £400m turnover, you'll be joining a thriving business with an impressive track record of year-on-year growth and ambitious plans for continued success.\n\nAs a Call Handler, you'll be at the heart of frontline service, working alongside experienced counselling and legal teams to provide crucial assistance to clients. You'll be the first point of contact, providing reassurance, support, and practical guidance to individuals reaching out.\n\nThis is a varied role, where no two days are the same. From handling inbound calls and live chats to assisting with service improvement initiatives, you'll play a key role in delivering a professional, high-quality experience to every individual you support.\n\nWhat You'll Be Doing\n\nResponding to incoming calls, live chats, and emails, providing empathetic and efficient support\nCarrying out follow-up calls to offer continued assistance\nEngaging with individuals experiencing a range of challenges, including sensitive and emotive issues\nConducting thorough assessments to determine next steps and ensure clients receive the appropriate support\nMaintaining accurate, detailed case notes and following internal procedures\nSupporting the wider team with administrative tasks and service development\nActively contributing to improving client experience\nParticipating in ongoing training \n\nYOU?\n\nA natural communicator with excellent listening skills\nEnthusiastic, motivated, and eager to learn\nAbility to work calmly and professionally in a fast-paced environment\nExperience working in customer service, ideally on inbound phone lines\nComfortable dealing with sensitive situations in a non-judgemental way\nGood IT skills, including familiarity with MS Office \n\nWhat's in it for You\n\n25 days' holiday + bank holidays, with extra days for long service\nAn extra day off for your birthday\nPrivate medical insurance after 5 years' service\nEnhanced pension contributions after 5 and 7 years\nProfit share scheme\nFree 24/7 onsite gym\nCareer progression opportunities with full training and professional development \n\nWhy Join Us?\n\nThis is a fantastic environment for someone who thrives in a fast-paced role and genuinely cares about making a difference. You'll join a supportive team where training and development are part of the culture, giving you the tools you need to grow your career. If you're driven, empathetic, and ready to join a business that truly values people, we'd love to hear from you. \n\n51376CC\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

An exciting opportunity has arisen to join a growing business as a High Intensitity Counsellor. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Manchester. This is a permanent role that offers £35K - £40K + benefits. \n\nYou will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards IACP accreditation.\n\nJob Overview\n\nYou will manage a caseload of clients via video counselling, applying EMDR, CBT or Solution Focused Brief Therapy approaches. Where required, you will also work with those individuals who require a higher level of psychological intervention. As part of the role, you will be accredited or working towards accreditation and have a higher-level qualification in EMDR. The role also involves providing immediate emotional support and guidance to callers via our 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP Ethical Framework - ensuring the highest level of service and support is provided\n\nKey Responsiblites \n\nEffectively maintain an active caseload of high intensity structured video counselling sessions, utilising EMDR, CBT or Solution Focused Brief Therapy approaches as required.\nMaintain an active caseload of Digital CBT clients, including Digital Trauma Programme\nTo demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed, at risk or where child and adult safeguarding concerns are identified\nTo ensure ongoing CPD and training towards higher level qualifications\nWhere required, to provide 'in the moment support' via the 24/hour helpline and ensure all calls are answered within 8 seconds and triaged to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. legal advice, counselling support, medical helpline etc\nDemonstrate a thorough understanding and ability to adopt a Solution Focused approach when working with clients\nTo take accurate information and record on the HA Wisdom Wellbeing data base\nTo complete clinical assessments to determine the most appropriate support\nTo effectively identify and manage risk and safeguarding concerns in accordance with copmany "Risk Guidance Policy".\nEffectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement\nDemonstrate the ability to always provide excellent customer service \n\nWhat you bring to the team\n\nTo be BACP accredited or eligible for accreditation within 6 months of start date\nTo be trained in EMDR \nRelevant telephone experience and/ or EAP experience\nHigh level of computer literacy (MS Office, Word, Excel and PowerPoint)\nHigh level of organisational ability; ability to work to tight deadlines and targets \nGood communication and customer service skills\nExperience of working within a target driven environment \n\nBenefits\n\n25 days' holiday, plus bank holidays\nDay off on your birthday\nCash plan for you (and your children, if any)\nHolidays increase after 2-and 5- years' service \nContractual sick pay\nPrivate medical insurance after 5 years' service \nPension Plan and Life Insurance \nPension plan contributions increase after 5- and 7-years' service \nHoliday season bonus after 3 years' service \nProfit share scheme \nSeason ticket loan scheme \nCycle to work scheme\nAccess to Employee Assistance Programme \nCompany incentives, access to discount schemes\nSocial sessions on the last Friday of the month with free food and drink - we call this Fab Friday!\nFree 24/7 onsite gym \n\n51253SK\n\nINDHA\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Graduate Opportunities: SEN Teaching Assistant & Behaviour Support Roles – North Manchester We are a supply agency working in close partnership with a wide network of primary schools across North Manchester. We are currently recruiting motivated graduates to support pupils in general SEN Teaching Assistant and Behaviour Support roles. These opportunities are ideal for graduates from subjects such as Psychology, Sports Science, Education, Sociology, Youth Work, or related fields who are looking to gain hands-on experience within education and child development. In these roles, you will work closely with pupils who may have a range of additional needs, including autism (ASC), ADHD, social, emotional and mental health needs (SEMH), and challenging behaviour. Depending on the placement, you may support pupils on a one-to-one basis, in small groups, or within the wider classroom setting. Your role will involve helping students to access learning, manage behaviour, develop social skills, and engage positively with school life, while working collaboratively with teachers, SENCOs, and pastoral teams. Behaviour Support roles will focus more specifically on helping pupils regulate emotions, de-escalate challenging situations, and build positive coping strategies. You may support students during transitions, deliver targeted interventions, and provide consistent, calm support throughout the school day. These positions are particularly well suited to graduates considering careers in educational psychology, clinical psychology, teaching, counselling, youth justice, or social work. Working on supply offers a wide range of benefits, especially for graduates at the start of their careers. Supply work provides flexibility, allowing you to choose when and where you work to fit around further study or other commitments. You will gain valuable experience across different schools and settings, helping you build confidence, broaden your skill set, and identify the environments that suit you best. Many supply roles also lead to long-term or permanent opportunities within schools. As a supply agency, we offer ongoing support, access to training and CPD, competitive daily rates, and a dedicated consultant who understands both your career goals and the needs of our partner schools. If you are passionate about making a difference in young people’s lives and want meaningful, hands-on experience in education, we would love to hear from you. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

HR Manager Permanent | Full Time (35 hours per week) Monday – Friday, 9:00am – 5:00pm Manchester City Centre (Office-based) Salary: £40,000 – £45,000 per annum (depending on experience) + benefits The Role This is a fantastic opportunity for a confident, driven and talented HR professional to join an established legal services group and play a key role in developing and strengthening existing HR practices. This is a stand-alone HR role with a broad and varied remit. Applicants must be able to commute to the Manchester City Centre office, as this role is fully office-based with no hybrid working. You will be responsible for managing the HR function across three closely linked businesses within legal services, vehicle repair coordination and engineering reporting. The organisation currently employs approximately 85 staff in total. You will act as the first point of contact for all HR-related matters, working closely with Company Directors and Heads of Department. Key Responsibilities • Provide proactive, effective and legally compliant HR guidance to all staff and stakeholders, • Lead on all employee relations matters, including investigations, disciplinary and grievance processes, offering advice, support and note-taking during meetings, • Manage all HR administration to an exceptional standard, • Oversee end-to-end recruitment for all roles, working with hiring managers and external recruiters, • Create and deliver onboarding and induction programmes for new starters, • Monitor and manage absence levels, • Support managers with performance-related issues, • Implement training programmes, assess development needs and support employee growth, • Create, maintain and implement HR policies and procedures in line with UK employment law, • Analyse HR and people data to recommend process improvements, • Coach and support line managers to improve people management capability, • Lead colleague engagement, recognition and reward initiatives, • Minimum of 3 years’ experience at HR Advisor level or above in a professional environment, • CIPD Level 5 qualification, • Strong working knowledge of UK employment law, • Confident managing your own caseload and working autonomously, • Experience in coaching and developing others, • Ability to build strong, effective relationships across all levels of the business, • Highly discreet with a strong understanding of confidentiality, • Day off for your birthday, • Free wellbeing and mental health support via an Employee Assistance Programme (including counselling, financial and legal advice), • Regular company social events, • Paid day off for your child’s first day at a new school, • Weekly Dress Down Fridays, • No bank holiday working, • Long service bonus, • Additional holiday awarded for 100% attendance

Wellbeing Counsellor\n\n£(phone number removed) FTE\nOnsite\n\nAre you a qualified counsellor looking for a company that will invest in your development and career progression?\n\nPortfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. \n\nThis is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.\n\nJob Overview\n\nProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.\n\nDay to Day Responsibilities:\n\nProviding an efficient and effective telephone counselling service to all callers\nDemonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk\nProviding "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution \n\nRequirements:\n\nMinimum diploma level 4 in Counselling & minimum of 150 counselling hours\n12 months post qualification experience\nRegistered member of the BACP or equivalent\nHigh level of computer literacy (MS Office, Word, Excel and PowerPoint) \n\nEmployee Benefits:\n\n5 days' holiday, plus bank holidays\nDay off on your birthday\nHolidays increase after 2- and 5-years' service\nCash plan for you (and your children, if any)\nPrivate medical insurance after 5 years' service \nPension Plan and Life Insurance \nSupport with revalidation and CPD\nFunding support with training and development 11. Holiday season bonus after 3 years' service \nProfit share scheme \nSeason ticket loan scheme after 6 months and successful completion of probationary period \nPaid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) \nFree 24/7 onsite gym with regular group classes \n\n47589LS1R22\n\nINDHA\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Are you a qualified counsellor with management or leadership experience? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. Responsibilities • Overall responsibility for the running of your counselling team, • Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies, • Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement, • Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements, • Counselling qualification with BACP registration, • Pro-active and self-motivated attitude, • Professional and outgoing personality, with strong organisational skills, • Ability to inspire team members and encourage clinical excellence and exceptional customer service, • Ambitious with the determination to succeed, • Proven experience within a professional and fast-paced work environment Benefits • Cash plan for you (and your children, if any), • Holidays increase after 2-and 5- years' service, • Contractual sick pay, • Private medical insurance after 5 years' service, • Profit share scheme, • Season ticket loan scheme, • Cycle to work scheme, • Access to Employee Assistance Programme, • Company incentives, access to discount schemes, • 100% funding for professional registration fees, • Support with revalidation and CPD 50084LSR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our organisation is a forward-thinking environmental consultancy committed to delivering practical, effective advice with clear leadership and a focused, pragmatic approach.\n\nFor the past decade, we have provided comprehensive environmental services across the UK from our Manchester base. This growth has created an excellent opportunity for you to join a dynamic team, contribute to innovative projects, and develop your career within a company that truly values professional excellence and personal development. If you're seeking a supportive environment that encourages progression, now is the ideal time to join us.\n\nOur work is driven by core values: intellect, integrity, pragmatism, tenacity, and above all, a personal touch.\n\nBy consistently upholding these values, we have become a trusted advisor to high-profile clients across a wide range of sectors, including property development, construction, investment, industrial, manufacturing, engineering, planning, energy, and demolition.\n\nWe pride ourselves on delivering exceptional service, building strong relationships, and putting client priorities at the heart of everything we do.\n\nThe company is fully owned by its active directors and wider team, providing assurance to both clients and colleagues that our professionals are genuinely invested in the organisation and its future success.\n\nWe offer our geotechnical and environmental specialists comprehensive training, ongoing investment, and meaningful rewards to support continuous growth. We believe that effective communication is just as essential as technical expertise, ensuring advice is both accurate and clearly conveyed.\n\nThe Role\n\nWe are seeking a highly motivated and adaptable individual to join our expanding Geoenvironmental Division within our Manchester office. You will become part of a supportive and rewarding environment where you can achieve your full potential.\n\nThis role is primarily office-based, supporting the delivery of development schemes for both public and private sector clients across the UK.\n\nYou will lead, plan and manage geoenvironmental site investigations and produce associated reports across multiple sectors. Your experience will also be invaluable in mentoring and developing junior members of the team.\n\nYou'll join a friendly, inclusive and flexible workplace where professional growth is encouraged, and you'll play a key role in helping clients make informed decisions that shape their projects and communities.\n\nIf you're looking for a role with genuine prospects for career progression, we'd be delighted to hear from you.\n\nKey Responsibilities\n\nManage all stages of geoenvironmental projects, including financial oversight, technical input into proposals, coordination of resources, subcontractor management, timescales and project performance.\nUse relevant software and technical guidance to assess, model and interpret data to achieve project objectives.\nPrepare and technically review a wide range of interpretative geoenvironmental reports that provide practical solutions for clients.\nApply relevant British Standards, legislation and industry guidance accurately.\nLead or contribute to tender submissions and proposal development.\nOversee day-to-day financial management and profitability of projects.\nIdentify new opportunities and support business growth initiatives.\nBuild and strengthen internal and external client relationships.\nMake timely and cohesive project decisions for the benefit of the team and client.\nShare knowledge with and support the development of junior staff.\nPromote and adhere to strong Health & Safety standards.\nCommit to ongoing CPD and work toward chartership.\nCommunicate professionally with colleagues, clients and stakeholders.\nCompetently procure and manage subcontractors, including preparing specifications and contract documentation (ICC/NEC).\nContribute positively to office culture and team cohesion.\n\nYou & Your Experience\n\nBachelor's degree in a relevant subject, with an MSc or similar qualification preferred.\nEquivalent experience will also be considered.\nMinimum of five years' experience in geoenvironmental work, including ground engineering and contaminated land assessments.\nProven experience in undertaking Preliminary Risk Assessments, supervising and reporting on geoenvironmental and geotechnical investigations, and preparing remediation strategies and verification reports.\nStrong work ethic with the ability to work independently or within small teams.\nClient-focused with a proven record of successful project delivery.\nExcellent communication and personal effectiveness skills.\nStrong IT skills, including advanced proficiency in MS Office.\nEffective problem-solving abilities with a practical, solution-led approach.\nAbility to collaborate well and build productive relationships with colleagues, clients and contractors.\nFull UK driving licence (manual).\nMembership of a relevant professional body (e.g., IEMA, IES) and working towards or holding chartership (CGeol, CEng).\n\nWhat We Offer\n\nCompetitive salary, reviewed annually.\nOpportunity to work a 9‑day fortnight.\nCompany-matched pension scheme.\n25 days annual leave plus bank holidays, increasing with service.\nExtensive training opportunities and supported CPD.\nEmployee Assistance Programme offering counselling and legal support.\nOpportunities for volunteering and community involvement.\nSummer and winter team-building events.\nAnnual Christmas celebration

An exciting opportunity has arisen to join a growing business as a High Intensitity Counsellor. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Manchester. This is a permanent role that offers £35K - £40K + benefits. \n\nYou will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards IACP accreditation.\n\nJob Overview\n\nYou will manage a caseload of clients via video counselling, applying EMDR, CBT or Solution Focused Brief Therapy approaches. Where required, you will also work with those individuals who require a higher level of psychological intervention. As part of the role, you will be accredited or working towards accreditation and have a higher-level qualification in EMDR. The role also involves providing immediate emotional support and guidance to callers via our 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP Ethical Framework - ensuring the highest level of service and support is provided\n\nKey Responsiblites \n\nEffectively maintain an active caseload of high intensity structured video counselling sessions, utilising EMDR, CBT or Solution Focused Brief Therapy approaches as required.\nMaintain an active caseload of Digital CBT clients, including Digital Trauma Programme\nTo demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed, at risk or where child and adult safeguarding concerns are identified\nTo ensure ongoing CPD and training towards higher level qualifications\nWhere required, to provide 'in the moment support' via the 24/hour helpline and ensure all calls are answered within 8 seconds and triaged to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. legal advice, counselling support, medical helpline etc\nDemonstrate a thorough understanding and ability to adopt a Solution Focused approach when working with clients\nTo take accurate information and record on the HA Wisdom Wellbeing data base\nTo complete clinical assessments to determine the most appropriate support\nTo effectively identify and manage risk and safeguarding concerns in accordance with copmany "Risk Guidance Policy".\nEffectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement\nDemonstrate the ability to always provide excellent customer service \n\nWhat you bring to the team\n\nTo be BACP accredited or eligible for accreditation within 6 months of start date\nTo be trained in EMDR \nRelevant telephone experience and/ or EAP experience\nHigh level of computer literacy (MS Office, Word, Excel and PowerPoint)\nHigh level of organisational ability; ability to work to tight deadlines and targets \nGood communication and customer service skills\nExperience of working within a target driven environment \n\nBenefits\n\n25 days' holiday, plus bank holidays\nDay off on your birthday\nCash plan for you (and your children, if any)\nHolidays increase after 2-and 5- years' service \nContractual sick pay\nPrivate medical insurance after 5 years' service \nPension Plan and Life Insurance \nPension plan contributions increase after 5- and 7-years' service \nHoliday season bonus after 3 years' service \nProfit share scheme \nSeason ticket loan scheme \nCycle to work scheme\nAccess to Employee Assistance Programme \nCompany incentives, access to discount schemes\nSocial sessions on the last Friday of the month with free food and drink - we call this Fab Friday!\nFree 24/7 onsite gym \n\n51253SK\n\nINDHA\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Experienced Croupier 27,033.54 + Tips* (See Below) + Benefits - Manchester *The Gross Tip Amount paid was 5186.91. Tip amount is based on a 40 hour Full-Time Employee over 12 months (from December 2024 until November 2025). Tips will have normal tax and NI deductions as per salary. This is a guide and not a guarantee of any amount. Please note that Tips are allocated by an independent tronc commitee. JOB DESCRIPTION Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service. Key skills and responsibilities include: • Friendly, yet professional with excellent customer service skills., • Quick mathematical ability enabling accurate bet calculation., • Knowledge of casino games and their rules., • Strong communication skills., • Ensuring the security of the game, cash and assets are maintained., • Provide an enjoyable, memorable gaming experience for customers., • Personal Functional License (PFL) required. New: What we are looking for (extension) As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits • Private GP helpline., • Discount portal for popular retailers, restaurants, leisure and more., • Pension scheme., • Life assurance., • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue., • 20% discounted gym membership., • Mental health support., • Health Cash Plan (level 1 is company funded)., • Critical illness cover., • Dental insurance., • Travel insurance., • Career development opportunities., • Genting Academy " online learning portal., • Long service awards., • Staff social fund., • Annual company Christmas present., • A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Mental Health Advisor – Affiliate (Contractor) The role As a Mental Health Advisor Affiliate, you will provide confidential emotional support to service users and offer advice and guidance around mental health and related issues. Our service operates 24 hours a day, 365 days a year, and affiliates are invited to express their availability for shifts across the service schedule. Our services also include supporting clients via the myStrength App. About Us Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Contract type: Self‑employed contractor (Affiliate) Salary: £14–£17 per hour, depending on shift type (standard hours vs out‑of‑hours) Hours of work: Flexible and agreed per shift. Affiliates may choose and accept shifts based on their availability. The service is a 24 hour service working days/evenings/nights, weekends and bank holidays Location: Remote. Affiliates may be invited to attend occasional in‑person activities (e.g., optional training sessions, team days or client events), though participation is not mandatory. Person Specification • Experience providing telephone‑based or digital emotional support to a range of clients, including individuals in distress., • Excellent telephone manner with strong active listening, questioning, and reflective skills., • Genuine empathy towards mental health issues and a commitment to reducing the stigma surrounding mental health., • Experience in assessing and responding to mental health risk within a remote setting., • You will have proven communication skills, a confident manner and be articulate., • Hold awareness of the effects of stigma and discrimination., • Knowledge of recovery in the context of mental health., • The ability to signpost and offer guidance to clients regarding local or national services. Role Expectations / Key Activities Affiliates engaged for this work may be required to undertake the following activities as part of the services they choose to accept: • Provide confidential emotional support to service users and provide advice and guidance around mental health and other issues., • Support clients to make an application for therapy via their provider app., • Generate individual Risk Support Plans for patients based upon risk assessments, enabling wider services to support patients appropriately., • Liaise with duty lead and follow risk protocols, as and when necessary., • To maintain accurate good quality clinical notes and service monitoring records in accordance with the Service Delivery Framework and high clinical practice standards., • Work collaboratively with team members within the mental health service., • Participate in clinical supervision as part of governance and quality assurance (not line management)., • Engage in optional team learning, peer forums, or updates where they support service quality., • Provide reasonable support to the onboarding of other affiliates where appropriate and mutually agreed., • Work flexibly by expressing availability for shifts across days, evenings, nights, weekends, and bank holidays., • Any other duties relevant to the role. Essential Qualifications: Affiliates must hold at least one of the following: • Counselling Certificate Level 2 or Level 3 (or equivalent), • MHFA Qualification, • Trainee counsellor (note: role not counted as a training placement), • Psychology degree (or equivalent) What we offer in return: Commitment to living & championing the Teladoc Health values • We are passionate about taking care of people, • We are committed to unsurpassed quality, • We lead with integrity, accountability and transparency, • We respect each other and value succeeding together, • We strive to create value, • We stand up for what’s right, • We keep our promises Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Customer Service Advisor Join a busy customer services team handling customer enquiries, order processing and CRM systems, delivering excellent customer service and support within a fast-paced commercial environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Customer Support Advisor, Call Centre Agent, Customer Care Executive, Contact Centre Agent, Contact Centre Advisor, Customer Support Agent, Customer Service Rep, Customer Service & Order Processing Advisor, Order Processing Advisor, Customer Service Coordinator, Sales Support Advisor, Customer Experience Advisor SALARY: £29,247 per annum + Benefits LOCATION: Hyde, Tameside, Greater Manchester JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 3.30pm (1 hour unpaid lunch break) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a well-established organisation. As a Customer Service Advisor you will handle customer enquiries, process orders and provide high-quality customer support, ensuring accuracy and efficiency at all stages. Working as a Customer Service Advisor you will play a key role within the commercial team, supporting communication strategies and delivering an excellent customer experience. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: • Process Customer Orders: Accurately and promptly manage orders ensuring smooth workflow to dispatch, • Handle Customer Enquiries: Respond to general queries to maximise customer satisfaction, • Resolve Customer Complaints: Manage issues through to resolution ensuring the best possible outcome, • Maintain Accurate Records: Record key information for follow-up and order tracking, • Build Customer Relationships: Develop strong working relationships with customers and partners, • Collaborate with Sales Teams: Work closely with Area Sales Managers to enhance customer experience, • Provide After-Sales Support: Ensure post-order service is as effective as pre-order engagement, • Communicate Order Updates: Inform customers of delays, stock issues or changes, • Coordinate Returns and Replacements: Arrange collections and replacement orders where required, • Support Business Strategy: Contribute to team objectives and commercial communications CANDIDATE REQUIREMENTS • Strong communication skills with a professional telephone manner, • Computer literate with experience using CRM systems and Microsoft Office, • Numerate, accurate and highly organised, • Ability to meet deadlines and work to targets, • Comfortable working independently and as part of a team, • Ability to build and maintain product knowledge, • Proactive approach with a positive, “can do” attitude BENEFITS • Auto enrolled into the stakeholder pension scheme (employer contributes 4%) • 28 days holiday (including statutory), increasing by one additional day for each completed calendar year of service, up to a maximum of five additional days • Life assurance covering your annual salary • Subsidised canteen offering freshly cooked meals and sandwiches every day • Free car parking • Access to an Employee Assistance Programme offering counselling support, legal guidance and medical advice for employees and their immediate family • Mental health first aiders available to provide support and guidance • Discounted gym membership • Discounted blinds and shutters upon successful completion of the probationary period • Peer to peer recognition programme • Free flu jab voucher every Autumn • Christmas savings scheme • NHS health checks HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14522 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hyde, Tameside, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Product Design Engineer Join a forward-thinking engineering team designing innovative products from concept to manufacture. This role offers hands-on CAD design, product development, prototyping and testing within a fast-paced manufacturing environment. If you’ve also worked in the following roles, we’d also like to hear from you: Mechanical Design Engineer, CAD Engineer, Development Engineer, Manufacturing Engineer, Design Engineer-Mechanical, CAD Design Engineer, Product Development Engineer, Injection Moulding Designer, Mechanical Designer, Product Designer, Manufacturing Design Engineer, Injection Moulded Product Designer SALARY: £42,000 to £45,000 per annum + Benefits LOCATION: Hyde, Tameside, Greater Manchester JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week – 08:00 to 17:00, Monday to Friday. 1 hour unpaid lunch break JOB OVERVIEW We have a fantastic new job opportunity for a Product Design Engineer to join a busy and innovative engineering team focused on product design, CAD modelling and continuous improvement within manufacturing. As a Product Design Engineer you will work across the full product lifecycle, from conceptual design and prototyping through to testing, validation and final production approval. You will also contribute to improving existing products and introducing new designs to market. The Product Design Engineer will utilise 3D CAD software to create detailed part and assembly drawings, whilst carrying out engineering analysis such as FEA and supporting manufacturing processes. This is an excellent opportunity for someone with strong design engineering experience, particularly in injection moulding, who is keen to develop their technical skills and contribute to continuous improvement initiatives. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Product Design Engineer include: • Design and Development: Create and develop new product designs using 3D CAD software, • Prototype Testing: Build and test prototypes to validate concepts and performance, • Product Improvement: Continuously improve existing products and components, • Technical Drawings: Produce detailed manufacturing and assembly drawings, • Engineering Analysis: Perform FEA and other analysis to support design decisions, • Cross-Functional Collaboration: Liaise with internal teams to support manufacturing and installation, • Documentation Creation: Develop technical instructions and product specifications, • Rendering and Visualisation: Create images and renders for catalogues and marketing materials, • Pre-Production Support: Assist with sample approval and transition to production CANDIDATE REQUIREMENTS ESSENTIAL • Degree in Product Design or a related discipline, or equivalent practical experience, • Proven experience in CAD design within a product development or manufacturing environment, • Experience with injection moulded product design, • Knowledge of drafting standards and geometric dimensioning and tolerancing (GD&T), • Strong proficiency in Microsoft Office applications, • Ability to take designs from concept through to production, • Excellent problem-solving and analytical skills DESIRABLE • Experience using Autodesk Inventor or similar CAD software, • Knowledge of sheet metal design, • Experience with extrusion profile design, • Familiarity with engineering analysis tools such as FEA or MoldFlow, • A proactive and hands-on approach to engineering challenges BENEFITS • Auto enrolled into Stakeholder Pension Scheme • 33 days holiday (including statutory) • Life Assurance covering your annual salary • Subsidised canteen offering freshly cooked meals and sandwiches every day • Free car parking • Employee Assistance Programme, offering counselling support, legal guidance, and medical advice from qualified nurses, for you and your immediate family • Discounted Gym Memberships • Discounted Blinds and Shutters, upon successful completion of your Probationary Period • Free Flu Jab voucher every Autumn • Christmas Savings Scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14545 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hyde, Tameside, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

£(phone number removed) FTE - open to part-time or full-time Office-based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink Free 24/7 onsite gym Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body) Support with revalidation and CPD Funding support with training and development 50963LS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

The Head of Financial Accounting sits within the Universitys senior financial team and is responsible for preparation of the Universitys financial accounts. The role will lead the Financial Accounting, Income and Treasury and Accounts Payable teams. The Head of Financial Accounting is responsible for ensuring the accurate recording of all financial data, coordinating the preparation of the Group annual accounts, including year-end audit files, and making tax returns. In addition, the post holder will ensure the integrity of the University balance sheet, promote a strong internal control environment, liaise with external and internal audit and ensure policies are reviewed regularly and maintained in line with relevant legislation. Key Responsibilities Coordination and production of the University Group Accounts and lead the work on the year-end audit. Co-ordination of the preparation of the annual accountability returns to the Office for Student (OfS) and submission of subsidiary statutory accounts to Companies House. Oversee and contribute to the preparation of tax returns including VAT and Corporation tax returns for University and subsidiary companies. Management of income, cash and debt recovery, liaising with investment advisors, and finance lead for banking activities. Leading and advising the Deputy Director of Finance and Director of Finance on accounting options with recommendations e.g. Implications of FRS102. Develop and maintain the Universitys financial policies and guidance e.g. Financial Regulations & Treasury management to comply with legislation and best practice. To ensure compliance with key financial processes and deal swiftly with any audit recommendations. About the Department The Finance Department is responsible for the overall financial management of the institution including subsidiaries. The division provides a full range of financial services to the University, including management and financial accounting services. The University has devolved systems of planning and budgeting, and the Finance Department works closely with Academic areas and Professional Services to maximise the opportunities for the University within an appropriate controlled environment. What's in it for you? Competitive salary • and excellent pension scheme An impressive 32 days leave, • plus bank holidays, additional time off at Christmas and the opportunity to buy even more! Flexible working, • we support a culture of flexible and agile working to help you find the right balance Wellbeing support, • all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships Team Salford, • join us here in Salford and be part of one of the UK's fastest growing universities A rewarding career, • where everything you do will make a difference. To our students, our local community, and the world around you Please note this vacancy may close early depending on applicant volume. JOB DESCRIPTION TPBN1_UKTJ

The Role... At Soho House, as a Fitness Coach you will be responsible for delivering dynamic, engaging, and results-driven fitness support to our members. You'll offer personalised coaching, lead group classes, and promote a culture of health, performance, and wellbeing within a luxury environment. You will play a vital role in supporting members' goals-whether that's strength, conditioning, weight management, or general fitness-while upholding the club's commitment to premium service and discretion. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Conduct one-on-one coaching sessions tailored to individual member goals, fitness levels, and preferences. Lead high-quality group fitness classes (e.g. HIIT, strength, circuits, mobility) in a safe and motivating environment. Carry out fitness assessments, progress tracking, and provide expert guidance on training techniques. Educate members on health, posture, nutrition, recovery, and injury prevention. Provide support on the gym floor by engaging members, correcting form, and ensuring equipment is used safely. Promote member engagement and retention through goal-setting and consistent follow-up. Ensure cleanliness, maintenance, and safety of the gym area at all times. Collaborate with the wider wellness, spa, and hospitality teams to ensure a seamless member experience. Contribute ideas to enhance fitness programming and member satisfaction. What we are looking for... A successful Fitness Coach for Soho House will ideally have 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. 2+ years of experience as a personal trainer or fitness coach in a high-end gym or club environment Level 3 Personal Training Certification (REPs/CIMSPA or international equivalent) First Aid and CPR certification Group class instruction experience preferred Strong interpersonal, motivational, and coaching skills Proactive, confident, and passionate about health and wellness Flexible to work shifts, weekends, and club events as needed Desirable: Specialisms in strength training, functional fitness, pre/post-natal, or rehabilitation Nutrition or lifestyle coaching certification Familiarity with fitness tracking software or apps Physical Requirements: Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £13.50 - £13.50 GBP TPBN1_UKCT

The Role... At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. What we are looking for... 3-5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members' club. Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. Proven experience supervising or leading small teams. Excellent knowledge of HACCP, allergen procedures, and food safety practices. Ability to work efficiently under pressure while maintaining high standards. Professional, reliable, and passionate about food and team development. Confident communicator with strong organisational and time-management skills. Fluent in English. TPBN1_UKCT

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us