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Assistant Branch Manager\n\n📍 Manchester (Fully Office-Based)\n 💰 £38,000 per annum\n\nWe are currently recruiting for an experienced Assistant Branch Manager to join a well-established banking organisation in Manchester. This is a key role within the branch, responsible for overseeing daily operations, supporting team performance, and ensuring high standards of customer service, compliance, and operational control.\n\nThe Role\n\nWorking closely with the Area Branch Manager, you will take joint responsibility for the smooth and efficient running of the branch. You will play a hands-on role in managing operations, supervising staff, and ensuring adherence to regulatory and internal procedures.\n\nIn the absence of the Area Branch Manager, you will take full operational responsibility for the branch.\n\nKey Responsibilities\n\nOversee day-to-day branch operations, ensuring operational excellence and efficiency\nAct as Line Manager for Personal Bankers and Cashiers, driving performance and productivity\nSupervise cash operations, including control and authorisation of transactions\nMaintain joint custody of cash, security items, and branch keys, ensuring adherence to control procedures\nEnsure full compliance with AML, KYC, and UK banking regulations\nAuthorise transactions and monitor account activity in line with delegated authority\nOversee account opening/closing processes and maintain accurate documentation\nManage loan administration, including documentation, monitoring, and file maintenance\nSupport the preparation and assessment of credit proposals and lending decisions\nHandle customer queries and complaints, ensuring excellent service standards\nConduct reconciliations of internal and external accounts\nSupport branch audits, controls, and reporting requirements\nEnsure smooth coordination with internal departments including Operations, Compliance, and Head Office\nMaintain high standards of branch presentation, security, and data protection\n\nAbout You\n\nStrong experience in retail banking operations\nGood understanding of AML, KYC, and risk controls within UK banking\nProven ability to manage and lead a small team\nExperience in cash management, account operations, and branch controls\nKnowledge of loan processing and credit documentation\nExcellent organisational skills and attention to detail\nStrong communication skills with a customer-focused approach\nAbility to work independently and take ownership of branch operations\n\nWhat's on Offer\n\nSalary of £38,000 per annum\nOpportunity to step into a key leadership role within branch operations\nExposure to a broad range of banking functions including operations, compliance, and lending\nStable, full-time position based fully onsite in Manchester

Would you like to kick start your career in a supportive, collaborative and innovative company? \n Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? \n \n Join our Credit Underwriting team \n The credit underwriting team is a business critical, growing, and dynamic team led by the Head of Credit & Commercial risk who reports into the Group Financial Controller. The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment. \n \n Success. The Softcat Way. \n There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. \n \n Be part of a team that enables business growth \n This role is part of the Finance Management team and will lead the credit underwriting team supporting our rapidly growing and dynamic IT solutions business. This passionate, highly numerate underwriter will work closely with our finance and sales teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers. \n \n As a Credit Underwriting Manager, you'll be responsible for: \n\n • Analyse customer risk profiles and validate automated credit scorecards\n, • Produce monthly risk reports and support senior credit governance forums\n, • Manage credit exposure, limits, and portfolio risk across customers and sectors\n, • Lead and develop senior underwriters, including performance, hiring, and KPIs\n, • Support board approvals and senior decision‑making within agreed authority levels\n, • Oversee trade credit insurance, budgets, and process improvements\n, • Manage and monitor the Deputy Credit Risk Manager performance, manage KPI's during a performance management process through having challenging conversations\n, • Streamlining processes where needed\n, • Partner closely with senior stakeholders across the business to align credit strategy\n, • Strong risk assessment and analytical skills\n, • Proven leadership and team management experience\n, • Solid knowledge of underwriting regulations and compliance\n, • Commercial and financial awareness\n, • Confident decision‑making and stakeholder communication\n, • Strong knowledge across different areas of the business to ensure organisational goals are met. \n, • Demonstrate the ability to think around a subject, considering risk implications of our current policies and procedures. \n, • Experience supporting the growth and development of team members. \n\n \n We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! \n \n Work in a way that works for you \n We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: \n\n • Hybrid working – 3 days in the office and 2 days working from home \n, • Working flexible hours - flexing the times you start and finish during the day \n, • Flexibility around school pick up and drop offs \n\n \n Working with us \n Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. \n \n Join us \n To become part of the success story, please apply now. \n If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ \n \n Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. \n

📢 Great financial outcomes start with better decisions and that’s where you come in. Perch are now looking for a Senior Decision Science Analyst to join the team. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 🚶Could this be the next step in your career? Perch Group are looking for a decision scientist to design and optimize data-driven solutions that support machine learning, statistical analysis, and predictive modelling. You’ll work closely with a team of analysts and the investment team to create high-quality, scalable data models that fuel AI-driven decision-making. This business is driven by innovation, always seeking the most effective solutions that benefit both the company and its customers where models power every decision. 🗓So, what will your day-to-day look like? • You will support the Head of Decision Science, with responsibility for overseeing the design, development, and continuous refinement of predictive and probabilistic models based on historic and real-time trends., • You will guide the implementation of advanced techniques including XGBoost, Random Forest, and MCMC, ensuring model robustness, scalability, and business relevance., • You will act as a strategic partner to the pricing and operational teams, driving analytical excellence and automation across workflows. This includes proactively identifying opportunities for improvement, mentoring analysts, and ensuring outputs are both commercially impactful and technically sound., • You will continually evaluate new modelling techniques, tooling, and data sources, identifying opportunities to improve accuracy, efficiency, and automation across pricing and operational workflows., • You will help shape the roadmap for advanced analytics and decision science capability across the business. 👆 Does this sound like you? • Minimum of 3+ years’ experience in data science, analytics, or applied statistical modelling, with a proven track record of delivering impactful solutions in complex environments., • Strong hands-on experience applying machine learning techniques to real-world datasets, with demonstrable outcomes in business decisioning or operational optimisation., • Expertise in advanced modelling approaches such as Random Forests, XGBoost, and Monte Carlo simulations., • Proficiency in Python for data manipulation, model development, and deployment. Experience with other languages (e.g. R, Java, Scala) is beneficial, especially where cross-functional collaboration or legacy integration is required. ⌛ The Application Timeline • A first stage video call with the internal recruitment team (15 minutes), • A second stage introductory video call with the hiring manager (20 minutes), • A face to face interview with the hiring manager (45 minutes - 60 minutes) Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application asap to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications. 🎉 Why you should be EXCITED to apply… • £45,000 - £55,000 DOE, + up to 20% of your annual salary, paid as a bonus., • This role is based at our Manchester office., • 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday., • The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation., • And many more benefits to support your wellbeing and professional development. So, what are you waiting for? Submit your application today. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email . PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Head of FNOL Salary: £50,000 – £55,000 (dependent on experience) + quarterly performance-based bonus Hours: 35 hours per week, Monday to Friday Job Summary We are seeking an experienced and driven Head of FNOL to lead and develop a high-performing First Notification of Loss (FNOL) department. This role is responsible for ensuring efficient, effective, and customer-focused handling of all first notifications, while driving operational excellence and team performance. You will lead FNOL Team Leaders and their teams, fostering a culture of accountability, collaboration, and continuous improvement. Working closely with senior leadership, you will play a key role in delivering business objectives and enhancing the overall customer journey. This is a fast-paced, high-energy environment, requiring resilience, adaptability, and strong leadership. The successful candidate will thrive under pressure, maintain high standards, and respond quickly to changing priorities. Key Responsibilities • Lead, develop, and manage a high-performing FNOL function, including Team Leaders, training teams, and claims handlers, • Set clear departmental goals, KPIs, and service standards (e.g. call answer times, quality, conversion rates, first contact resolution), • Monitor and drive performance, ensuring consistent achievement of targets and service levels, • Foster a competitive and engaging team environment, including incentives and performance initiatives, • Identify opportunities for operational improvements and implement efficiency-driven solutions, • Conduct and oversee regular performance reviews and coaching for managers and team members, • Collaborate with account managers to identify missed opportunities and improve conversion rates, • Promote a positive team culture focused on collaboration, accountability, wellbeing, and customer excellence, • Manage workforce planning, forecasting, and staffing to meet demand and maintain service quality, • Work cross-functionally with departments such as Repair, Engineering, Customer Experience, and IT to optimise the claims journey, • Produce and present management information (MI), including performance trends, root cause analysis, and insights, • Oversee training, quality assurance, and ongoing development of FNOL staff, • Lead audit and compliance activities, ensuring adherence to regulatory standards and continuous quality improvement, • Act as escalation point for complex cases and interdepartmental challenges, • Build strong relationships with senior stakeholders and report regularly on performance, • Work closely with HR on employee relations matters, including return-to-work processes and disciplinary actions, • Strong strategic leadership and people management skills, • Solid understanding of the Credit Hire / Personal Injury / Motor Claims sector, • Commercial awareness and data-driven decision-making capability, • Excellent communication and stakeholder management skills, • Proven ability to drive operational performance and execution, • Strong analytical and problem-solving skills, • Ability to manage complexity and implement change effectively, • Resilience, adaptability, and a proactive mindset, • Commitment to developing talent and building high-performing teams, • Minimum 3 years’ experience in contact centre management, • Experience within insurance or motor claims environment (preferred), • Demonstrable experience managing managers and leading operational teams, • Strong track record of delivering against KPIs and service levels, • Experience working with senior stakeholders and cross-functional teams, • Knowledge of UK insurance claims processes, regulatory requirements, and GDPR, • Proven experience in process improvement or transformation initiatives, • Strong analytical capability, with experience using MI to drive decisions, • Excellent interpersonal and influencing skills, • Customer-focused approach with a commitment to high-quality outcomes

Are you a Sales Manager with a background in the motor industry or other FCA-regulated environments? This is an opportunity to join a well-established, supportive company that values expertise and puts customers first. Oracle Car Finance is the UK’s leading broker for prestige, sports and classic vehicles and are looking for an experienced Sales Manager to join us. At Oracle Car Finance, we specialise in funding the UK’s most prestigious vehicles — from high-performance supercars to luxury classics. As we celebrate 20 years of market leadership, we’re expanding our presence with new offices now open in Chelmsford and Morley as well as our Head Office in Knaresborough. About the Role We’re seeking experienced Sales Manager to join a new team in Manchester and help deliver the premium service that defines our reputation. What you'll do: • Report to and support Sales Management in day to day running of the department., • Support the Management team to achieve the department goals, • Support the Account Managers to achieve their sale targets and KPI’s through motivation and coaching, • Assist the Sales Management to achieve outstanding service to drive high levels of repeat business and recommendations, • Ensure the Account Managers comply with company and FCA policies and procedures, • Ensure Account Manager follow the Oracle sales process, • Promote and manage the adoption of company vision and values within your function/team What we're looking for: • A minimum of 3 years Sales Manager experience, preferably within the automotive industry or a FCA-regulated environment., • A proven ability in managing and motivating a team to achieve sales targets, • A passion for providing a great customer service experience, • Possesses a high degree of IT literacy, • Exceptional leadership, communication, and interpersonal skills., • A passion for the automotive industry and a strong understanding of the sales process., • Excellent organisational and time-management skills., • A positive, enthusiastic, and results-oriented attitude. What we offer: • A competitive salary with a £60,000 OTE (On Target Earnings)., • 32 days’ holiday (including bank holidays), increasing with service, • Free gym membership, Cycle to Work scheme, EV salary sacrifice, Death in Service and more, • A supportive and collaborative work environment., • Monday–Friday working hours, 8:45am–5:30pm With over £2 billion in funded deals and 2,700+ 5-star reviews, Oracle is trusted by thousands of customers every year. Join our team and help deliver the high standards we’re known for. As an FCA regulated business, any offers of employment will be subject to a full credit search; adverse credit may affect our ability to proceed.

Note: no agencies/consultancies, must be in the UK with right to work We're building the digital infrastructure that makes clean energy work in the real world. Seventy million machines run on diesel. The alternatives exist. But the operations are complex, the supply chains are still emerging, and for most companies the transition feels risky. That's the problem we're solving. Logiq Systems builds the operational intelligence layer that makes clean energy work in the real world. One platform for fuel suppliers, rental companies, and asset operators to deploy, monitor, and optimise hydrogen, battery, solar, and alternative fuel systems — at the scale and reliability that industries actually need. We're live across construction, events, and industrial sectors with customers including Toyota, Balfour Beatty, Acciona, Sunbelt Rentals, and Protium. The technology works. Now we're scaling the team that scales the business. If you want to work on infrastructure that matters, in a company early enough that what you do shapes the industry, we'd like to hear from you. UNITED KINGDOM, REMOTE / FULL-TIME Role Summary: We are looking for a Senior Software Engineer (full-stack) to develop the Logiq platform. Working closely with our Head of Product, you will be responsible for building software that forms the core of our main business, as well as defining the long-term technical direction of Logiq Systems. Who we are today: Logiq Systems was founded in 2020 and is currently a team of five. Aran Bates and Ben Lindley are the founders, two friends turned colleagues. We are both dads of kids less than 5 years old (two each). Having both worked on this for two years self-funded (although now venture backed) we are driving a huge market shift in off-grid energy. While it is one that won't change with the speed of the AI bubble - this is infrastructure and hardware, not some Al wrapper over ChatGPT - it delivers sticky and lasting change with our customers and the industries we touch. As a team our passion and mission is improving the world around us, making it better for people and the planet. Our purpose pushes us to be the force of change in this industry. Not just in environmental sustainability by making the world less polluted from carbon, noise and poor air quality, but also in creating a supportive company flexible to the realities of modern life. A company with a diverse, equal, and respectful workforce. What does that really mean though? Well we recognise that talent can exist anywhere in the UK and that people have life commitments that can overlap with traditional 'core hours'. We are remote-first: As a team we are spread across the UK from Edinburgh to London, this means we can work with the best people out there. We also recognise the importance of building a sense of team, meeting regularly (at least once a quarter) and put a lot of emphasis into team building in the 'virtual' work environment also - e.g. daily team video calls, non- work Slack channels such as one specifically for sharing the music we are listening to. Although for this role there is a preference to have a candidate within around an hour of travel to Edinburgh or Oxford to work with the founders or the Head of product in person more regularly. Flexible working: To manage the interface of life and work we operate a flexible working policy, at the start of every week we have a whole team standup and in that we clearly communicate as a team what commitments people have that might cut into the working day or lead to a hard stop at the end of the day, so that as a team we can ensure that life and work fit together. Supporting women and primary carers in tech: Both Ben and Aran fully recognise the importance of building a supportive working environment for women and parents so they can continue a career, while remaining supportive and attentive to both kids and work. This has been heavily influenced through their experience as fathers and with partners who continue to have successful careers, while sharing parenting loads. The team we are building: The team we want to build is one where we are: • Passionate about making a difference. We are pushing change through a traditional market there meaning there are naysayers, so it is very important we have strong belief in the change we are driving., • Flexible and comfortable with ambiguity. We must be flexible as the market is early and developing. You will be shaping a new offering in the clean energy industry right from the start!, • Extremely self-motivated with a strong work ethic. We are a small team and need people to own their work. We also work hard because we love what we do!, • Fun! We need to enjoy what we do, while still being proud about the quality of our work., • Humble, authentic, and honest. We give credit where credit is due. We can respect, support and celebrate others for the value they bring., • Comfortable being challenged. We believe in creating an environment where we feel comfortable and safe enough for ideas to be challenged in a constructive manner., • Curious. Curiosity drives improvement and innovation. Always ask why. The Role: As a Senior Software Engineer, you will be responsible for the long-term technical direction of the Logiq platform and products, which provide real-time operational intelligence for connected clean energy assets. You will be designing and developing new products, features and improvements to the Logiq platform, delivering value to our growing customer base and the key capabilities required to evolve our growing business. As a senior member of the team, you will also have direct input into the product direction, working closely with the Head of Product to shape how Logiq develops as we scale. You will also be the champion of software engineering best practices across Logiq Systems. A few of your responsibilities: • Design and develop full-stack features using React, Python, PostgreSQL and serverless technologies (AWS Lambda, Fargate)., • Design and implement RESTful APIs and event-driven systems., • Maintain, extend and improve optimisation, alerting and forecasting models., • Implement and maintain CI/CD pipelines., • Ensure high-quality code through peer reviews, automated testing, documentation and adherence to software development standards., • Take ownership of the technical architecture and engineering processes., • Collaborate closely with a small startup team. To thrive in this role: We expect you to: • Be comfortable with variety and shifting priorities. Early-stage companies require adaptability, and you'll be working across very different types of tasks., • Take ownership of outcomes, not just tasks. You'll be given problems to solve, not always detailed instructions on how to solve them. We'll provide context and support, but you should be confident running with work and coming back with solutions or thoughtful questions., • Balance quality with speed. Early-stage work requires knowing when "good enough" is better than "perfect but late"., • Ask questions and challenge ideas respectfully. We value curiosity and constructive input across the team. We value people who bring their perspective and aren't afraid to ask "why?" or "what if we tried...?". Equally they are comfortable with their ideas also being respectfully questioned. We put the problem being tackled in the middle. What you'll need to do this job: • Full-stack: Proven experience in full-stack software development. We are using Python (REST & GraphQL) for the backend, React for the frontend., • Cloud architecture design: Proven experience in scalable cloud architecture design., • API design: Solid understanding API design (REST & GraphQL)., • SQL/NoSQL databases: Experience working with SQL (Postgres) and / or NoSQL databases., • AWS: Familiarity with the AWS Serverless stack and event driven architectures., • Customer Mindset: We value engineers who have a strong product and customer-centric mindset., • Communication: Excellent communication and collaboration skills to explain ideas clearly., • Collaborative and low-ego approach: You contribute positively to team culture and work well with others., • Agile: Comfortable with very lean/agile processes. We want you to be involved in all phases of the development lifecycle and bring your unique talents to the process., • DevOps: Experience with DevOps including setting up and managing CI/CD pipelines and terraform deployment., • AI enabled: Comfortable with leveraging AI to better assist developer workflows and rapid prototyping, • Testing: A strong testing mindset. If you think you meet most of the criteria, please get in touch! Experience we'd love to see: • Experience in developing high-scalability systems, • Experience with IoT data collection and processing pipelines. We are using a combination of Node-RED, MQTT, Telegraf, Linux, Python, InfluxDB and TimescaleDB., • Experience with integration of 3rd-party systems, • Experience with statistical modelling, ML optimisation & forecasting, • Strong data analytics skills, • Experience in early-stage start-ups, consulting, or high-growth environments where you've navigated ambiguity and taken initiative, • Experience working on (renewable) energy products or telemetry producing systems Location: • United Kingdom, Remote full-time, • We are remote first. We meet regularly (around once a quarter at least)., • We can’t currently support visas so you must have the right to work in the UK., • Preference for 1hr travel proximity to Edinburgh or Oxford to meet semi-regularly to work with founders or Head of Product. Remuneration: • £55,000 to £70,000/year salary depending on experience, • Share options in Logiq Systems

Our client, a freight forwarder is looking for a Road Freight Operator to join their office in Manchester.\n\nDuties:\n\n * Assist the Operations Supervisor Manchester in the execution of their duties in support of the Head of Operations Land Freight North’s vision of the company to become more competitive and profitable.\n\n * Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs.\n\n * Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.\n\n * Complete all import/export activities and documentation correctly and on time.\n\n * Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions.\n\n * Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders.\n\n * Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time.\n\n * Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales.\n\n * Aid credit control with collection of overdue payments from suppliers and clients\n\n * Report internal leads to the line manager/sales team.\n\n * Follow up late customer payments in conjunction with credit control.\n\n * Maintain and utilise the operational system at all times.=\n\n * Ensure all reports are generated by given deadlines.\n\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments.\n\n * Create new and maintain current SOPs for the department.\n\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, retentions or sales background and are looking for a new challenge, apply today and we'll be in touch! \n\nDay-to-day responsibilities include but are not limited to the below:\n\nMeet and exceed all monthly Save Rate targets\nMeet and exceed all individual KPIs\nRecord information accurately in CRM\nReport on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions\nIdentify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement\nWork with the finance and credit control departments to retain clients experiencing financial hardship\nWork with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty\nGenerate new business opportunities via referrals from existing client base or networking\nMaintain and improve client sentiment and online reputation by always providing a super service\nTake ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements \n\nRequired skills and experience\n\nMust have exceptional customer service skills\nMust have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment\nMust be able to communicate with internal stakeholders at all levels\nAbility to work in a fast-paced environment\nAdaptable to change and willing to bring forward ideas to shape the future of the role\n Benefits \n\nEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\nPrivate health care cover after 5 years' service\nNew business referral scheme\nAccess to Health Shield\nAccess to the EAP service\nRefer a friend scheme\nPaid birthday leave\nPension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\nGroup life insurance\nEye care contribution\nFree fruit (office-based staff)\nTravel Season Ticket loan scheme\nMilestone recognition\nDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\nPace health Club (situated in the park Inn) discounted gym membership and spa treatments\nPark Inn 20% off food and drink\nNew Century food and drink discount\nRevolution De Cuba food and drink discount\nCycle 2 Work scheme* after probationary period\nFree On site Gym\nBright Exchange perksINDMANJ\n\n51242LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! \n\nDay-to-day responsibilities include but are not limited to the below:\n\nMeet and exceed all monthly Save Rate targets\nMeet and exceed all individual KPIs\nRecord information accurately in CRM\nReport on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions\nIdentify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement\nWork with the finance and credit control departments to retain clients experiencing financial hardship\nWork with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty\nGenerate new business opportunities via referrals from existing client base or networking\nMaintain and improve client sentiment and online reputation by always providing a super service\nTake ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements \n\nRequired skills and experience\n\nMust have exceptional customer service skills\nMust have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment\nMust be able to communicate with internal stakeholders at all levels\nAbility to work in a fast-paced environment\nAdaptable to change and willing to bring forward ideas to shape the future of the role\n Benefits \n\nEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\nPrivate health care cover after 5 years' service\nNew business referral scheme\nAccess to Health Shield\nAccess to the EAP service\nRefer a friend scheme\nPaid birthday leave\nPension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\nGroup life insurance\nEye care contribution\nFree fruit (office-based staff)\nTravel Season Ticket loan scheme\nMilestone recognition\nDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\nPace health Club (situated in the park Inn) discounted gym membership and spa treatments\nPark Inn 20% off food and drink\nNew Century food and drink discount\nRevolution De Cuba food and drink discount\nCycle 2 Work scheme* after probationary period\nFree On site Gym\nBright Exchange perksINDMANJ\n\n51242LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

The role will support the UK Claims Manager and the UK Head of Claims and will influence our Claims Fraud strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology.This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform. Excited to make an impact? Here are the details What you'll do • TPA Oversight & Relationship Management: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship, • Technical Expertise & Complex Claims Support: Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders, • Fraud Claims Handling & Team Development: Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability

As Head of Operational Finance, you will be entrusted with end-to-end responsibility for critical financial lifecycles, leading high-impact teams and driving transformation across Commercial Credit, Receivables, Risk, Governance, and Accounts Payable. As Head of Operational Finance based in Manchest

Based - Manchester M2 6DN, (Hybrid 50%) Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much-loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow. Role Purpose This is a rare opportunity to take on a pivotal leadership role at the heart of Premier Business Services (PBS), shaping a future-ready Financial Operations function as we continue our journey towards a true Centre of Excellence. As Head of Financial Operations, you'll have end-to-end ownership of critical financial lifecycles, leading high-impact teams across Commercial Credit, Receivables, Risk, Governance and Accounts Payable. You'll bring clarity, accountability and momentum-strengthening governance, uplifting capability and enabling transformation at pace to support sustainable business growth. What you'll be doing • Defining and delivering a Financial Operations strategy ...

Reporting to the 1LOD Head of Credit Risk, we are looking for a Credit Risk Manager to play a pivotal role in the credit risk strategy design and oversight of Starling's third party asset portfolios, including subsidiaries. Oversight and contribution to credit strategy design for third party asset c

Barclay Simpson is supporting an FCA-regulated consumer credit firm in the appointment of a Head of Compliance.

As a Financial Modeller you will lead the development, enhancement and ongoing maintenance of the models underpinning Chetwood’s IFRS 9 expected credit loss framework. You will support the Head of Financial Modelling with the development and maintenance of a number of other key financial models us

Sales Ledger Clerk Department Finance / Accounts Reports To Head of Finance Job Purpose The Sales Ledger Clerk is responsible for the accurate and timely management of the sales ledger, ensuring sales invoices are raised correctly, customer accounts are maintained, and outstanding debts are actively managed. The role supports cash flow, customer relationships, and the overall efficiency of the finance function. Key Responsibilities • Raise and issue sales invoices accurately and in a timely manner, • Maintain and update customer accounts and master data, • Allocate customer payments, including BACS, cheques, and card payments, • Monitor aged debtor balances and carry out credit control activities, • Chase overdue payments professionally via phone and email, • Add sales invoices to the cashflow accurately, • Resolve customer invoice and payment queries promptly, • Prepare aged debtor and sales ledger reports for management, • Reconcile sales revenue and customer statements and investigate discrepancies, • Assist with month-end and year-end sales ledger processes, • Ensure compliance with internal controls and finance procedures General Finance Duties • Assist with month-end processes, including ledger reconciliations, • Support audits by providing documentation and explanations as required, • Liaise with internal departments to resolve finance-related queries, • Maintain confidentiality and data accuracy at all times, • Support the Finance Manager with ad-hoc finance tasks as required Key Skills & Competencies • Strong attention to detail and high level of accuracy, • Good organisational and time management skills, • Ability to manage multiple priorities and meet deadlines, • Confident communicator, both written and verbal, • Problem-solving mindset with a proactive approach, • Ability to work independently and as part of a team

Cloud Sales Executive – R-Com Technical Base rate pay & endless commission possibilities B2B Technology Sales Cloud Sales Executive – R-Com Technical Location: UK-wide / Remote (Home-Based) Hours: Fully flexible (you manage your own schedule), you may be expected to be available for meetings or training etc. Status: Commission & Base rate (Please read commission statement for more info) About the About the Role R-Com Technical is launching a new business unit within an established technology consultancy, creating an opportunity for experienced, self-employed sales professionals to generate significant income through new business generation. You will operate as an independent sales consultant, responsible for sourcing, developing, and closing your own business opportunities within the cloud and infrastructure space. BUT we will also support you sourcing leads from our Network too. With no cap on commission and a strong portfolio of solutions across AWS, Microsoft Azure, Google Cloud, and wider infrastructure services, this is a high-reward opportunity for individuals who can consistently deliver results. If you have a strong background in B2B technology sales and want flexibility with uncapped earning potential, this is an opportunity to build serious income based on performance. Key Responsibilities - Proactively generate new business through cold calling, networking, and outreach - Sell cloud solutions including AWS, Azure, Google Cloud, and SaaS solutions. - Engage with IT managers, CTOs, and business owners - Identify client needs and position appropriate cloud and infrastructure solutions - Build and manage a strong sales pipeline - Close deals and maximise margin opportunities - Consistently achieve and exceed sales targets What We’re Looking For – All Essential We’re not looking for passengers. We’re looking for serious sales performers who want to win. You’ll need - A relentless drive to win business and earn big - Proven experience in B2B technology sales - Background in cloud solutions or IT infrastructure sales - The ability to learn fast, adapt, and apply feedback quickly - Strong emotional intelligence to handle clients and close effectively - Confident communicator with strong negotiation skills - The resilience to push through rejection and keep building pipeline - Self-motivated and target-driven - Confidence and curiosity when speaking with senior decision-makers - A natural presence and credibility that stands out in the tech space * Strong knowledge and accreditations in of the following: * * * AWS * Microsoft Azure * Google Cloud These accreditations can be worked towards if an excellent understanding is already deep rooted What’s On Offer - Uncancapped earnings - Up to 20% of margin per deal (high earning potential) - Fully remote / home-based role. Work from anywhere in the UK - No earning limits, your success directly drives your income - Opportunity to work with a growing and ambitious technology consultancy - Flexibility and autonomy in how you build your pipeline Important Information Applicants must have experience in the technology sector and B2B sales with a little black book of potential clients to pull form. This is not a learn on the job role. Must have the right to work in the UK in line with the Asylum and Immigration Act 2006, sponsorship is not offered COMMISSION STATEMENT You will be entitled to receive a commission on sales margin generated by your aligned accounts, referred to as Margin Calculation For the purposes of this statement, “Margin Calculation” means the gross selling price invoiced to the customer, less the direct cost of goods, carriage and services supplied, excluding any contractual supplier rebates or credits not yet received. You will be financially recognised for the contractual supplier rebates in the same way as below but only when the money or credit note is received from the 3rd party. Both Margin Calculation and supplier rebates will contribute to the calculation as follows: 20% (twenty per cent) of the Net Monthly Margin Calculation (“Commission”) generated by your sales “Net Monthly Margin” means margin after the deduction from the Margin Calculation of: (i) A notional monthly salary (including Employers NI and Company pension contributions) of £2,750.00 (ii) Marketing and entertainment costs (only directly relating to specific supplier/ customer accounts) (iii) Any other extraordinary costs to be agreed before deduction. You will be paid 50% of the Commission owed to you monthly in arrears, which shall be paid on the 28th of the following month, and the balance of commissions owed will be paid to you the month after quarter end, once a full cumulative reconciliation has been completed Quarter end payments will be made in April, July, October and January. This cumulative reconciliation runs during the calendar year from the 1st January or your start date, whichever is the latter, through to 31st December. In the event of any dispute as to the amount of commission payable and in the event, this cannot be resolved, the matter will be referred to the Company’s Head of Finance whose decision shall be final, and binding save in the event of manifest error. Commission will not be payable where employment is terminated for gross misconduct, except where such commission has already been earned in accordance with the terms of this scheme prior to the termination date. For the avoidance of doubt, commission shall only be deemed “earned” where all conditions for payment have been fully satisfied, including receipt of payment from the customer (and any applicable supplier rebates where relevant), and completion of any required reconciliation process. Any commission that has not met these conditions at the point of termination will be considered unearned and will not be payable

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

As a senior member of the credit team you will also be expected to add value to and influence the credit and risk committees and will take oversight of aspects such as loss event recording and reporting and root cause analysis feedback. You will also play a key role in the preparation of credit risk

A leading global bank in London seeks a Deputy Head of Commercial Real Estate Credit Risk Management. This role involves leading a team of credit officers, managing complex CRE transactions, and overseeing a portfolio worth approximately EUR 40bn. The position offers hybrid working arrangements and

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This role will have the responsibility for leading Aon Credit Solutions in Birmingham and Reading offices with the flexibility of working both virtually and from any of our offices in the Midlands and South regions. Aon Credit Solutions– Head of Region (Midlands & South). As Head of Region, you wi

As an EMEA Head of CIB Equities and Credit Markets Compliance in the EMEA Compliance Team you will be responsible for the compliance strategy and execution across Equities and Credit within the Commercial & Investment Bank. Set strategic objectives for each team aligned to CCOR objectives and the ri

Head of Wholesale Finance – Private Credit Fund | London. Lead the charge on wholesale finance for a private credit fund. Block finance, loan‑on‑loan, forward flow, senior credit facilities.

The Head of Structured Credit leads the evaluation and onboarding of structured credit investments, including CLOs, ABS, rated feeders, securitisations and private credit transactions. The Head of Structured Credit provides leadership through stakeholder management across Just and its group partners

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The ideal candidate will have 10 years of experience in UK financial services and a degree in Finance or a related field, with strong knowledge of both secured and unsecured lending. This position offers a pivotal role in safeguarding the bank's financial health and implementing robust credit polici

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Take full ownership of the Credit Hire/Litigation team. Manage a caseload of complex, litigated Credit Hire claims (£25k - £100k+). Drive billing, recoveries, and overall departmental profitability.

A leading fintech company is seeking a Senior Director for their credit risk and analytics team. In this role, you will own the credit strategy for Cleo’s lending products, directly impacting customer experience and P&L outcomes. Ideal candidates are experienced in credit decisioning, SQL, and thr

A leading recruitment company is looking for a Head of Wholesale Finance in London to lead wholesale finance deals for a private credit fund. This position offers a competitive salary and bonus within a fast-paced and dynamic environment, making it ideal for someone with an entrepreneurial mindset a

A leading financial services firm is seeking a Head of Existing Customer Management to take ownership of Cards ECM in a hybrid role based in London. This is a rare opportunity to influence a profitable, scaling UK-regulated lender. The ideal candidate will have substantial experience with ECM in a l

We’re looking for a Head of Credit Control to own and lead the credit control function across OVG’s UK and European division. The multi‑entity, multi‑discipline nature of the operation means there’s genuine breadth here, and for the right person that’s a real advantage: you’ll develop

We’re looking for an exceptional Head of Risk to join our leadership team and take end-to-end ownership of risk strategy and execution across the business. As Head of Risk, you’ll lead the development and execution of Kriya’s enterprise-wide risk framework and collaborate with Commercial, Prod

The expectation for this role, will involve a minimum of one day each week - working out of our London Bridge office. Strong understanding of IFRS 9 and Basel impacts on credit risk management and credit modelling for secured and SME portfolios. The role holder is responsible for providing oversight

Strong understanding of credit investment frameworks, risk-return trade-offs, and allocator considerations. Lead capital formation efforts for private credit and credit-adjacent strategies across multiple geographies. Confident, polished communicator capable of articulating complex credit strategies

A financial services company is seeking a Credit Risk Manager to oversee the identification and mitigation of credit risks, ensuring robust credit policies comply with regulatory standards. The ideal candidate will have over 10 years of experience in UK financial services, including significant unde

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I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. Credit Risk Manager, Flex Originations (

Work in close partnership with the Global Head of CRE Credit Risk Management to lead, develop and retain the team of credit officers and valuation professionals, fostering a strong and consistent risk culture while supporting the delivery of timely, well‑controlled credit decisions and portfolio o

The ideal candidate will have significant B2B sales experience and a commitment to professional management. Greater London is seeking a Sales Manager to lead their European Credit & Public Equities sales team. This management role focuses on leading a high-performing team of Sales Representatives, o

Reporting to the Chief Risk Officer, the role holder will be responsible for ensuring the Credit Risk function meets its objectives of risk control, impairment management, revenue generation through a credit lifecycle and business enablement, while developing and implementing strategies to safeguard