Business Manager - Rail Resource Solutions
3 days ago
Derby
Position: Business Manager - Rail Resource Solutions Location: Derby / London (Hybrid) Reports to: Head of Business Unit The Company: IKOS AEGIS is a dynamic, growing engineering company with a vision to be globally recognised as the rail engineering consultancy of choice – for both clients and staff. Our people are our greatest asset; their expertise and collaboration drive the excellence our clients depend on. The Role: The Business Manager is responsible for identifying, securing, and supplying high‑quality technical and professional resources to meet client needs within a specialist railway consultancy environment. The role sits at the intersection of client relationship management, resource acquisition, and commercial delivery, ensuring customer requirements are met efficiently, compliantly, and profitably. This is a commercially focused role, requiring strong market awareness, relationship‑building capability, and the ability to match client demand with the right talent at pace. Key Responsibilities include: Client & Commercial Management • Main point of contact for clients needing consultancy services and resources., • Understand detailed client requirements (technical, organisational, compliance, timelines)., • Identify opportunities to supply additional or alternative resources., • Negotiate rates, margins, and contract terms., • Ensure all deployments meet commercial and contractual standards. Resource Search & Supply • Source candidates via networking, mapping, referrals, databases, and direct outreach., • Maintain awareness of the rail, engineering, and infrastructure talent market., • Screen and assess candidates against client requirements., • Maintain a strong pipeline of deployable resources. Account Development • Build long‑term relationships with clients and resources to drive repeat business., • Identify future client needs and workforce trends., • Cross‑sell wider consultancy services., • Support account planning and contribute to revenue and margin growth. Governance, Compliance & Delivery • Ensure all placements meet internal, client, and regulatory requirements., • Keep accurate CRM and system records., • Monitor assignment performance, extensions, and end dates., • Resolve delivery, performance, or contractual issues promptly. Internal Collaboration • Work closely with delivery, business development, and leadership teams to align on commercial outcomes., • Provide market insight to support service improvements and strategic decisions., • Contribute to continuous improvement of resourcing and commercial processes. Key Skills & Experience Essential • Experience in business management, resourcing, or consultancy roles., • Strong commercial acumen, including rate and margin negotiation., • Proven ability to source and place technical talent., • Excellent stakeholder and relationship‑management skills., • Able to manage multiple priorities in a fast‑paced environment., • Strong communication, negotiation, and influencing skills. Desirable • Experience in rail, engineering, infrastructure, or energy sectors., • Understanding of compliance in regulated industries., • Experience using CRM and resource management tools. Personal Attributes • Results‑driven with strong customer focus., • Proactive, resilient, and comfortable in a sales‑led environment., • High integrity and professionalism., • Collaborative but able to work independently. Key Performance Indicators • Revenue and gross margin performance., • Successful fulfillment of client resource needs., • High client satisfaction and repeat business., • Strong resource utilisation and assignment continuity., • Compliance and quality outcomes. Why Join Us This role offers the opportunity to operate in a specialist consultancy environment where quality, relationships, and expertise matter. You will have the autonomy to build and grow your own portfolio while being supported by a respected brand and experienced leadership team.