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Job description As a Paid Media PPC Strategist, you will develop and execute cutting-edge paid media strategies that drive exceptional results for e-commerce clients so you will need to have a strong commercial acumen and excellent communication skills to engage with internal and external stakeholders. Key Responsibilities: Lead and Manage the eCommerce team: a rapidly growing AI agency, and we're looking for a proactive, enthusiastic Strategist who is comfortable managing a team. Strategic Account Management: Develop and implement growth strategies across digital channels aligned with client business goals. Client Relationship and Campaign Oversight: Cultivate strong client relationships, oversee the day-to-day execution of campaigns, and conduct audits for new business support. Financial Management: Monitor and manage the financial performance of client accounts, including budgeting and forecasting. Innovative Techniques Implementation: To stay ahead in the adoption of emerging AI technologies, leverage innovative techniques learned from Digital Channels, and collaborate closely with the Digital Innovation and Automation Lab (DIAL). Account Team Management: Lead the account team, ensuring efficient operations, and take responsibility for the strategic positioning of client ad spending within the portfolio. Key Requirements of this eCommerce Account Strategist: Analytical Thinking: Ability to quickly analyse information, identify gaps, and make strategic assumptions. PPC Management Expertise - Paid Media & Paid Search - Over 3 years of extensive experience in managing PPC campaigns across diverse digital channels, demonstrating proficiency in various platforms. Digital Channel Mastery: Good understanding of major digital channels, including Meta, Google, and TikTok, with hands-on experience in paid advertising campaigns. Budget Management: Effectively manages customer budgets and contributes insightfully to budgeting processes. Collaborative : Collaborative and team-oriented, encourages engagement with customers, and sets ambitious goals for team success.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Set over two floors and flooded with natural daylight, Manzi’s will be an all-day, seafood focused restaurant that is relaxed, accessible and fun, with a large outdoor terrace. Located at ‘Bateman’s Buildings’, tucked between Greek & Frith Streets, the décor will capture the hedonistic escapism of the original Manzi’s; with mermaids and mermen, whimsically nautical adornments and abundance of sea creatures. Why work with us as a Head Bartender: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Head Bartender: - Assist with managing the day-to-day operations of the bar, including inventory management, ordering supplies, and maintaining cleanliness. - Maintain high standards for drink preparation, presentation, and overall bar aesthetics in line with company standards. - Prepare and serve beers, world wines as well as a variety of cocktails, ensuring consistency in taste, presentation, and quality. - Providing exceptional guest service by engaging patrons, taking orders, and offering recommendations. Create a welcoming and enjoyable atmosphere for guests. - Keeping a well-stocked bar with an adequate supply of beverages, syrups and glassware. - Implement and enforce health and safety protocols, maintaining a clean and safe environment for both staff and patrons. What we’re looking for in a Head Bartender: - Has previous experience working in a bar, restaurant or hotel as a senior or head Bartender. - Has a good understanding of and a passion for European wine and classic cocktails. - Strives for excellence and inspire others. - Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values. - Cultivates genuine connections with both guests and team members. - An excellent product knowledge, and the desire to exceed our guests' expectations. - Has the Right to Work in the UK.
We are currently seeking a talented and experienced Solution Architect to join our team. The ideal candidate will have a deep understanding of enterprise architecture principles, strong technical expertise, and the ability to design and implement complex solutions that meet our clients' needs. As a Solution Architect, you will play a key role in leading the design and development of innovative technology solutions that drive business outcomes and deliver value to our clients. Responsibilities: Work closely with clients to understand their business requirements and technical challenges. Lead the design and development of end-to-end solutions that address client needs and align with industry best practices. Create detailed solution architecture designs, including system integrations, data models, and infrastructure requirements. Collaborate with cross-functional teams, including developers, engineers, and project managers, to implement solutions effectively. Provide technical leadership and guidance throughout the project lifecycle, from initial concept to implementation and deployment. Conduct technology assessments and evaluations to identify opportunities for improvement and innovation. Stay up-to-date on emerging technologies and industry trends, and make recommendations for their adoption. Ensure that solutions are scalable, secure, and maintainable, and meet performance and quality standards. Serve as a subject matter expert and trusted advisor to clients, providing insights and recommendations to support their strategic objectives. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred. Proven experience as a Solution Architect or similar role, with a minimum of [X] years of experience in enterprise architecture and solution design. Strong technical expertise in a variety of technologies and platforms, including cloud computing, database management systems, and software development frameworks. Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Experience leading cross-functional teams and driving collaboration to achieve project goals. Familiarity with agile development methodologies and DevOps practices. Certification in enterprise architecture frameworks (e.g., TOGAF, Zachman) is a plus. Ability to travel to client sites as needed. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement within the company. Dynamic and collaborative work environment. Flexible work arrangements, including remote work options. Employee wellness programs and benefits.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... ABOUT US Wotton House Hotel is not just a place to stay; it's an experience. Set amidst lush landscapes and historic charm, our hotel offers a unique blend of luxury and tranquillity. As we continue to redefine hospitality standards, we are on the lookout for a skilled HR Manager who can contribute to our commitment to excellence. THE ROLE Are you a seasoned HR professional with a passion for hospitality and a keen eye for talent? Wotton House Hotel, a luxurious destination nestled in the heart of Dorkin, Surrey is seeking a HR Manager to join our vibrant team. As the HR Manager, you will play an important role in creating a positive work culture and ensuring the smooth functioning of our human resources operations within the hotel. Your responsibilities will include: Talent Acquisition: Lead recruitment efforts to identify and attract top-tier talent that aligns with our hotel's values and standards. Employee Relations: Create and maintain a positive work environment by handling employee relations, conflict resolution, and fostering a culture of open communication. Training and Development: Implement training programs to enhance employee skills and ensure continuous professional development. Induction: Develop and refine our induction process to ensure new employees feel welcomed, informed, and prepared from day one. Create engaging orientation sessions that encapsulate our values, operational standards, and the unique culture of Wotton House Hotel. Performance Management: Oversee performance appraisal processes and work with department heads to address performance-related issues. Payroll: Support the payroll function to ensure accurate and timely compensation for all staff. Stay updated on legislation affecting payroll and implement best practices to maintain compliance and efficiency. REPORTING STRUCTURE AND SUPPORT You will report directly to the General Manager, providing regular updates and insights on HR operations and employee relations. As part of the RBH family, you'll have access to a supportive network, including the central management team and the Divisional HR Manager. This structure ensures guidance, best practices sharing, and assistance from experienced professionals across our wider HR team. QUALIFICATIONS To be successful in this role, you should possess: Proven experience as an HR Manager in the hospitality industry. Strong knowledge of HR best practices, labour laws, and regulations. Excellent communication and interpersonal skills. Demonstrated ability to lead and inspire a diverse team. Solid understanding of talent acquisition, employee engagement, and retention strategies. RECRUITMENT PROCESS Application closing date April 5th. First stage interviews are scheduled to start week commencing 8th of April, to be held in person at Wotton House Hotel with the General Manager. Feedback and next steps will be communicated to candidates moving forward in the process. Our aim is to extend job offers by the 18th of April. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Access to company wellbeing programmes Annual company events Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week
We are recruiting a Cook/Cafe Supervisor. Reporting to: Hospitality Manager Location: The Horton Arts Centre, Epsom Hours: Full time Tuesday to Saturday (40 hours per week) This role would generally be Tuesday to Saturday day shifts with occasional evening required. Part-time considered (Minimum 24 hours) Salary: £25,000 (full time) Benefits - Pro-rata holiday pay - Staff discount in café - Free parking - Feel-good factor working for a local charity 🙂 - Family & friends offers on selected tickets The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity. The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for our events and private hires that take place at the venue. We have been awarded the maximum award of 5 for Food Hygiene and Safety. The Horton is currently open to the public 5 days per week 9.15-4.30pm Tuesday to Saturday, plus specific evenings for performances and events. We are looking for an enthusiastic and experienced Cook/Café Supervisor to join our friendly team and play a leading role in the next phase of our inspiring social enterprise. This is a great opportunity to develop personally and professionally in a forward-thinking, ambitious organisation. As Cook / Café Supervisor, you will take the lead on our preparing our food offering, develop a seasonal menu in partnership with the leadership team and support the Hospitality Manager with the day to day running of our café-bar. What we are looking for Our ideal candidate will: - have professional experience as a Cook, with training in Food Hygiene and, ideally, a qualification in Professional Cookery - have front-of-house experience in a café, bar or other venue - have experience in supervising other members of a team - be a good communicator, who makes quick, effective decisions - welcome new ideas, leading with positive behaviour and a can-do approach - sets a great example to others as a hands-on team player - enjoys helping to maintain a healthy work environment, supporting and motivating staff Job description Principal duties – Cook To be responsible for the food preparation and service from the Café at The Horton. This includes: - preparing food to a high standard of taste and presentation. - preparing food in accordance with food safety, hygiene and allergens best practice. - ensuring food waste is kept to a minimum. - ensuring the kitchen and storage areas are clean and hygienic at all times . - delegating food preparation tasks to other members of the café team. - taking responsibility for the preparation of food for private events ensuring that these are catered for to the highest possible standard. - supporting the Hospitality Manager with food ordering, stock management and implementation of health and safety policies and procedures. - establishing good working relationships with local suppliers. - working with the Hospitality Manager to develop the café and private event hospitality menus. Principal duties – Café Supervisor To be responsible for the day-to-day operation of the Café-Bar at The Horton when the Hospitality Manager is not on site. This includes: - Being a hands-on member of the team, both front and back of house. - Maintaining consistently high standards of presentation of the Café-Bar. - Customer service including till operation. - Supervising the café/bar team, and directing their activities as required. - Providing excellent customer service, including addressing any customer feedback. - Opening and closing duties, including daily cleaning schedules, cashing out, locking up etc. - Ensuring that the café team follow procedures for reducing energy consumption and correct recycling and disposal of waste. - Principal duties – other - Taking part in the Duty Management rota for The Horton, responding to emergencies, incidents and customer complaints as required. - Exercising discretion and respect the need for confidentiality at all times. - Maintaining The Horton’s high standards and reputation at all times. - Promoting The Horton’s values of inclusion and welcoming diversity in all aspects of your work. - Undertaking such other duties as may reasonably be required. If a DBS clearance is not currently held, then you may be required to undertake a DBS check. All applicants must be eligible to live and work in the UK. Closing date: 19 May 2024 Interviews may be held prior to the closing date for early applicants.
JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Job Title: Marketing Development Manager Location: London Company: HFS Consultancy Ltd About Us: HFS Consultancy Ltd is a dynamic and innovative organization dedicated to assisting students in finding the best educational opportunities around the world. We specialize in connecting students with universities, colleges, and educational institutions that suit their academic goals and aspirations. Job Overview: As the Marketing Development Manager, you will play a crucial role in driving the growth and success of HFS Consultancy Ltd. You will be responsible for developing and implementing strategic marketing initiatives to attract prospective students, expand our reach, and enhance our brand presence in the education sector. Key Responsibilities: 1. Develop and Execute Marketing Strategies: - Develop comprehensive marketing strategies to promote our student recruitment services and programs. - Identify target markets and demographics for student recruitment and create tailored marketing campaigns to effectively reach them. - Utilize a variety of marketing channels, including digital marketing, social media, email marketing, print advertising, and events, to maximize exposure and engagement. 2. Brand Management: - Manage and maintain the brand identity and reputation of HFS Consultancy Ltd. - Ensure consistency in messaging, visual branding, and tone across all marketing materials and communications. - Monitor industry trends, competitor activities, and market dynamics to identify opportunities for brand differentiation and enhancement. 3. Lead Generation and Conversion: - Drive lead generation efforts through targeted marketing campaigns and initiatives. - Collaborate with the sales team to develop lead nurturing strategies and optimize the conversion of leads into enrolled students. - Track and analyse key performance metrics to measure the effectiveness of marketing campaigns and identify areas for improvement. 4. Content Creation and Marketing Collateral: - Oversee the creation and production of high-quality marketing content, including website copy, blog posts, social media posts, brochures, and presentations. - Ensure that all marketing collateral is engaging, informative, and aligned with our brand messaging and positioning. 5. Partnership Development: - Identify and establish partnerships with relevant stakeholders in the education sector, including educational institutions, student associations, and industry organizations. - Collaborate with partners to develop co-marketing initiatives, joint promotions, and referral programs to expand our reach and enhance our recruitment efforts. Qualifications: - Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree preferred. - Proven experience 1 year in marketing management, preferably in the education sector or student recruitment industry. - Strong understanding of marketing principles, techniques, and best practices. - Excellent communication skills, both written and verbal, with the ability to create compelling marketing content. - Analytical mindset with the ability to interpret data, analyze performance metrics, and make data-driven decisions. - Creative thinker with a passion for innovation and continuous improvement. - Ability to work collaboratively in a fast-paced, dynamic environment and manage multiple projects simultaneously. Benefits: - Competitive salary commensurate with experience. - Paid time off and holidays. - Opportunities for professional development and growth within the organization. How to Apply: Please submit your resume and cover letter outlining your qualifications and relevant experience for the position of Marketing Development Manager at HFS Consultancy Ltd. HFS Consultancy Ltd is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
Job Description: As a Logistics Manager in our autoparts company, you will play a crucial role in overseeing and optimizing the transportation and distribution processes. Your responsibilities will include: 1. Supply Chain Management: Manage and optimize the end-to-end supply chain, ensuring timely and cost-effective movement of autoparts from suppliers to our facility and onward to customers. 2. Inventory Control: Implement effective inventory management strategies to minimize holding costs while maintaining adequate stock levels to meet customer demand. 3. Vendor Coordination: Collaborate with suppliers to coordinate shipments, monitor delivery schedules, and address any logistics-related issues to ensure a seamless supply chain. 4. Transportation Oversight: Oversee the selection and management of transportation providers, negotiate contracts, and monitor performance to ensure timely and cost-efficient deliveries. 5. Customs Compliance: Ensure compliance with international customs regulations for cross-border shipments, including documentation and tariff requirements. 6. Process Improvement: Continuously analyze logistics processes, identify areas for improvement, and implement strategies to enhance efficiency, reduce costs, and improve overall logistics performance. 7. Risk Management: Identify and mitigate logistics-related risks, such as disruptions in the supply chain or transportation delays, to minimize potential impact on operations. 8. Team Leadership: Lead and motivate a team of logistics professionals, providing guidance, training, and support to ensure the team's success in meeting organizational objectives. 9. Reporting and Analysis: Generate and analyze logistics reports, key performance indicators (KPIs), and metrics to assess performance and identify areas for improvement. 10. Regulatory Compliance: Stay informed about relevant industry regulations, trade compliance, and transportation laws to ensure the company's adherence to legal requirements. Requirements: - Proven experience in logistics management within the automotive or autoparts industry. - Strong knowledge of supply chain principles, transportation, and customs regulations. - Excellent leadership and communication skills. - Proficiency in using logistics and inventory management software. - Ability to analyze data, identify trends, and implement process improvements. - Familiarity with international shipping and trade compliance. If you are a dynamic and experienced professional with a passion for optimizing logistics operations in the autoparts industry, we invite you to apply for this challenging and rewarding position.
Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person
Coffee is something we are obsessive about at Artisan and pride ourselves in pulling the perfect espresso each time, with neurotic attention to detail. We roast our own coffee, at our specialty roastery Curious Roo Coffee Roasters, and also have our own coffee school - Artisan Coffee School in Ealing. Our Shop Manager will be working on the ‘floor’, making coffee, serving customers - and more importantly running the shop and motivating their team. Key Responsibilities To implement the strategic direction of Artisan as directed by the owners; To direct and guide the team to perform their duties and responsibilities to the best of their abilities; Work closely with the Head Barista and Head of Coffee to ensure team cohesiveness across the baristas; To help plan the weekly rosters in advance ensuring Artisan is always appropriately staffed and employees have the necessary skill set; To complete payroll and other admin duties; Recruit staff members, vetting CV’s and interviewing. Ensure that all new staff fit the criteria of the role and have the values that fit within Artisan; Ensure Artisan is always appropriately stocked placing all orders and monitoring wastages to ensure they are kept to a minimum; To train all new staff in the operations of Artisan so that they can deliver to their full potential within their job role; Act on behalf of Artisan and within Artisan’s best interests on all day to day issues and situations that may arise relating to the running of Artisan; To work with the owners in the development of Artisan; To ensure the shop floor is always managed effectively, prioritising firstly coffee; To ensure Artisan is equipped and ready for the busy trading times to ensure the smooth running of Artisan during this peak time; To be the channel of communication for all information relating to customer feedback and staff issues to the owners and make solutions and suggestions were applicable. To ensure Artisan follows all health, safety guidelines for the workplace and all products.
As a Restaurant Manager you would: •Supervise and coordinate the daily operations of the restaurant, ensuring smooth workflow and excellent customer service; •Lead and motivate a team of restaurant staff, providing guidance, training, and support to ensure exceptional service standards; •Monitor and maintain the cleanliness, organization, and appearance of the restaurant, ensuring compliance with health and safety regulations; •Oversee the dining area and ensure tables are set up correctly, maintaining an inviting ambiance for guests; •Assist in developing and implementing standard procedures to optimize efficiency and customer satisfaction; •Handle guest inquiries, concerns, and complaints, resolving issues promptly and ensuring a positive experience for all patrons; •Handling money and be able to reconciliate financials at EOD. Our Restaurant Manager would show: •2 year of previous experience in a managerial role in the hospitality industry, preferably in high end restaurant; •Strong leadership skills with the ability to motivate and inspire a team; •Knowledge of food safety regulations; •Passion for food and willingness in learning our Culture and Menu History; •Excellent interpersonal skills: empathy and reason; •Ability to work well under pressure in a fast-paced environment; •Strong problem-solving skills and the ability to make quick decisions, while not feeling overwhelmed; •Flexibility to work evenings, weekends, and holidays if needed. Job Type: Full-time Pay: £40,000.00 per year Benefits: •Company pension •Cycle to work scheme •Employee discount •Flexitime Supplemental pay types: •Tips •Yearly bonus Experience: •Restaurant management: 2 year (preferred) •Hospitality: 2 year (preferred) •Customer service: 2 year (preferred) Licence/Certification: •Right to Work in the UK (required) Work Location: In person
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Job description: Health and Social Care Tutor/Assessor GRADE: Lecturer REPORTS TO: Head of Projects and Employability RESPONSIBLE FOR: JOB PURPOSE: To deliver teaching, learning and assessment to learners on a wide range of health and social care related qualifications delivered as part of Saxon Academy of Learning Into Healthcare Programme. Tutors will have recent experience in the health and social care sector and will be aware of the needs of unemployed and economically inactive learners looking to develop the skills necessary to progress into employment or further education and training. The Get Into Healthcare tutor will take responsibility for the effective running of the courses. OBJECTIVES OF THE POST · To work as part of the Projects and Employability team to design, develop, and deliver individual programmes of training and assessment across the Health and Social Care sectors · To plan and deliver core vocational courses that use innovative pedagogical methodologies to develop the skills learners need to succeed and progress to employment or further study · To deliver care related learning though a range of methods e.g. individual / group, Microsoft teams, Zoom, online learning platforms and remote / distance learning · To develop and share online materials to support teaching and learning · To act as Personal and / or Group Tutor for designated groups of learners MAIN DUTIES AND RESPONSIBILITIES The post holder will: · Deliver a timetable of teaching, learning and assessment as agreed with the Head of Projects and Employability · To design and implement effective induction programmes for all learners · Undertake delivery planning in collaboration with team members that is compliant with all external requirements · Develop and share online materials to support teaching and learning · Plan and deliver core vocational courses that use innovative methodologies to develop the skills learners need to succeed and progress · Undertake all related administrative duties to include completion of registers, preparation of learning materials and learner assignments, marking of work and providing constructive feedback to learners etc. · To ensure ILPs and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets and action planning to monitor learners progress and help learners to plan next steps and progression routes · Produce schemes of work, lesson plans and assessment schedules for individual courses · Monitor and report on learner attendance and performance on an ongoing basis · Act as a group tutor to coach and mentor learners to ensure retention, achievement and progression · To deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement. · Ensure the timely completion of assessment and documentation to meet awarding body, audit and organisational requirements · Submit portfolios in a timely manner for internal/external verification and work with the IV to ensure quality improvement · Work within the framework set out by Awarding Bodies, including verification and moderation systems, whether set internally or externally · To liaise with Awarding Bodies through Internal Verifiers and External Verifiers where appropriate · Maintain records of learner’s progress and achievement and ensure all records are accurate and complete · Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD · Attend standardisation and team meetings to develop team and individual performance · To carry out work place assessment of candidates including obtaining witness testimonies and oral testing of underpinning knowledge and ensure learners are set SMART targets; · To contribute to the development of the curriculum; · To maintain and update knowledge of appropriate awarding body units at all levels; PERSON SPECIFICATION The College wishes to appoint highly skilled and committed staff to work as part of a high quality and flexible project team. Evidence of the following will be looked for during appointment. EXPERIENCE · Experience in teaching and assessing Health and Social Care courses at a range of levels · Experience in teaching and assessing Employability based courses at a range of levels · Relevant experience in the Health and Social Care sector · Excellent IT Skills and proficient in using E-Portfolio's and Online Assessment software QUALIFICATIONS · A recognised teaching qualification (or a willingness to work towards) – PTTLS / CTLLS / DTLLS / CertEd / PGCE · A degree or L4+ Professional qualification in Health and Social Care or associated field · GCSE or Level 2 in Maths, English and ICT · Assessors/Verifiers Award KNOWLEDGE AND SKILLS · Ability to motivate and inspire individuals to learn and achieve both on-line and in the classroom · Ability to plan learning in line with Ofsted requirements · Excellent written and verbal communication skills · Ability to work as part of a team and individually · Excellent organisational and administrative skills · Ability to work across College sites · Flexible in approach and receptive to new learning initiatives · Have the skills and ability to work with unemployed and economically inactive learners · Excellent interpersonal skills ANY OTHER ABILITIES · Commitment to the College aims and ethos · Ability to work quickly and accurately under pressure · Ability to prioritise work to deadlines · Ability to work flexibly as a member of the team · Accurate record keeping · English Proficiency (Native English) It should be noted that this job description merely provides a resume of the main duties and responsibilities of the post and will be subject to periodic review in conjunction with your Line Manager and the Human Resources Manager which may lead to revisions in light of the operational requirements of the College. Job Types: Full-time, Permanent Pay: From £24,000.00 per year Work Location: In person
Business Sales Excecutive Duties: • Oversee operations and coordinating day-to-day activities of the sales team. • Lead, mentor, and motivate the sales team to achieve and exceed sales targets. • Conduct regular team meetings to communicate goals, provide feedback, and share best practices. • Setting sales target, ensuring the team meets and exceeds these goals. • Monitor and analyse sales metrics to identify opportunities for improvement. • Develop and implement strategies to maximize sales and enhance customer satisfaction. • Ensure a high level of customer service by coaching and training team members on effective sales techniques and product knowledge. • Stay informed about industry trends and product knowledge to enhance the team's expertise. • Developing and implementing effective sales strategies • Establishes and monitors work schedules. Requirements • Proven experience in sales leadership or similar supervisory role • Excellent leadership and team management skills • Effective communication and interpersonal skills • Exceptional negotiation and closing skills. • Knowledge of market trends, competitors, and industry dynamics • Adaptability to changes in the market and industry
Job Title: Marketing Manager Location: United Kingdom. Company Description: BlackPearl Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We are currently partnering with a prominent company in the consumer goods industry to fill the position of Marketing Manager. Position Overview: We are seeking a dynamic and experienced Marketing Manager to lead our client's marketing efforts. The successful candidate will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and revenue growth. Key Responsibilities: Develop and implement comprehensive marketing plans and strategies to achieve business objectives. Manage all aspects of marketing campaigns, including advertising, digital marketing, social media, and PR. Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Collaborate with cross-functional teams to develop marketing collateral, content, and messaging. Track and analyze campaign performance metrics to optimize marketing efforts and ROI. Qualifications: Bachelor's degree in Marketing, Business Administration, or related field. MBA preferred. Background of marketing experience. Proven track record of success in developing and executing marketing strategies. Strong leadership skills with the ability to inspire and motivate cross-functional teams. Excellent communication, analytical, and project management skills. Proficiency in marketing tools and software, such as Google Analytics, Adobe Creative Suite, and CRM platforms. Benefits: Competitive salary commensurate with experience Paid time off and flexible work arrangements Note: Only qualified candidates will be contacted for further consideration. Thank you for considering this opportunity with BlackPearl Recruitment.
Full job description South-East London sandwich vendors MONDO SANDO are looking for a senior chef to join & lead their young, hot and expanding business - leading the team at their flagship residency at the Grove House Tavern SE5. Mondo Sando is a grassroots food business borne of a lockdown side hustle - we’ve grown from a 1 man operation to the now 3 year residency we have our home in, with a team of 8. Current head chefs / owners Viggo & Jack are stepping into directorial roles as we open another site. We’re looking for someone to lead & develop the existing team at this busy kitchen; a confident, hands-on, hard worker that can lead from the front and maintain passion for the food being served. This role would suit an experienced & hungry chef (with min. 1 year at least at Sous Chef level) who wants to take the next step in leading a team, while also being happy working closely with & taking instruction from the directors Our offer to candidates: Salary from £32K - £37K depending on experience Work with directors to write menus, devise weekly specials, and plan events like supper clubs, collaborative popups, and food culture events such as Meatopia. Access to local suppliers and farms for produce + trips to produce markets 28 days holiday per year Average working hours of 45hrs per week with dedicated admin time 50% food discount at our sites Favourable hours - earliest 9am starts, latest 10pm finishes 1 weekend day off, each week Profit share bonus structure after 1 year Responsibilities: - Oversee daily kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Supervise and train kitchen staff on proper cooking techniques and procedures - Monitor inventory levels and order supplies as needed - Collaborate with the directors to develop menus and create new dishes - Maintain a clean, organized & safe kitchen environment - Implement cost control measures to optimize kitchen efficiency Experience: - minimum 1 year kitchen experience at Sous Chef level - Strong knowledge of food safety regulations and best practices - ideally level 3 Food Hygiene qualified - Proven ability to lead and motivate a team - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment while maintaining attention to detail Job Types: Full-time, Permanent Salary: £32,000.00-£37,000.00 per year Benefits: Company pension Discounted or free food Employee discount Supplemental pay types: Bonus scheme Experience: Senior Chef: 1 year (required)
About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.
Are you a dynamic individual with a passion for sales and a love for great food? Join our team at Humo as a Business Development Lead and take charge of driving business growth and increasing footfall to our restaurant. Responsibilities Identify and pursue new leads and opportunities within the local area, including head offices, schools, and community organisations. Develop and maintain relationships with potential clients to secure bookings and partnerships. Implement creative marketing strategies to promote Humo and attract new customers. Negotiate partnerships, deals, and promotional opportunities to boost footfall and revenue. Collaborate with the marketing team to develop targeted campaigns and initiatives. Act as a brand ambassador, embodying the values and ethos of Humo with a positive and confident demeanor. Provide exceptional customer service and build strong rapport with clients to ensure repeat business and referrals. Requirements Previous experience in sales, business development, or a related field. Excellent communication and interpersonal skills, with the ability to build rapport quickly. Proven track record of meeting or exceeding sales targets and driving business growth. Strong negotiation skills and the ability to close deals effectively. Self-motivated, proactive, and results-oriented attitude. A passion for food and hospitality, with a genuine enthusiasm for promoting our restaurant. Availability to work off-site primarily in the Watford area, with flexibility to attend evening and weekend events as needed. Benefits: Commission-based compensation structure with lucrative earning potential. Opportunity to play a key role in the growth and success of a popular restaurant. Supportive and collaborative team environment. Flexible working hours and autonomy to manage your own schedule. If you're a motivated and enthusiastic individual with a knack for sales and a love for great food, we want to hear from you! Join us at Humo and help us bring more smiles to the faces of our customers.