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Job Title: Volunteer Development Manager Team: People and Culture Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract. Status: Permanent *The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. Context and purpose of role Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way. We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow. As volunteering lead, the postholder will play a pivotal part in bringing that vision to life. You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition. You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future. This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve. The role will report directly to the Head of People Experience. Key responsibilities Volunteer Recruitment and Onboarding · Develop and implement strategies to attract and recruit a diverse pool of volunteers. · Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities. Training and Development · Create and facilitate ongoing training programs to enhance volunteer skills and knowledge. · Provide resources and support to ensure volunteers are equipped to perform their roles effectively. · Organise workshops, seminars, and training sessions to foster continuous learning. Volunteer Management and Coordination · Ensure accurate records of volunteer hours, roles, and performance are maintained. · Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding. · Develop and implement policies and procedures for volunteer management. Volunteer Retention and Engagement · Design and execute recognition programs to acknowledge and celebrate volunteer contributions. · Organise events and activities to keep volunteers engaged and motivated. · Regularly communicate with volunteers to provide updates, gather feedback, and address concerns. Program Evaluation and Improvement · Monitor and evaluate the effectiveness of the volunteer program. · Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement. · Implement changes and enhancements based on feedback and best practices. Collaboration and Partnership Building · Work closely with teams to identify volunteer needs and opportunities. · Build and maintain relationships with external partners and community organisations to expand volunteer resources. Technology and Data Management · Utilise technology track and manage volunteer information. · Maintain up-to-date records and generate reports on volunteer activities and program outcomes. · Leverage communication tools and platforms to effectively engage with volunteers. Other · Undertake such other duties as may be reasonably required of the post · Engage and proactively develop excellent working relationships The person Knowledge, Skills and Experience Knowledge This section specifies the theoretical understanding or specific expertise needed for the role: · Knowledge of the value volunteers add, and the impact they bring to organisations. · Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention. · Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture. • Knowledge of safeguarding legislation, policies, and best practices. Skills This section details the specific abilities and competencies required to perform the job effectively: * Strategic Thinking: Ability to develop and implement strategic initiatives * Communication Skills: Excellent verbal and written communication skills * Interpersonal Skills: Strong relationship-building and influencing skills * Analytical Skills: Ability to analyse data and use insights to drive decision-making * Problem-Solving Skills: Proactive approach to identifying and resolving issues * Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals Experience This section specifies the practical, hands-on experience required for the role: * Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion. Personal Attributes · Active Listener: Listens attentively to others and values their input · Collaborative: Values and leverages diverse perspectives and skills within the team · Adaptable: Able to adjust to new situations and challenges with ease · Problem Solver: Proactively identifies issues and works towards effective solutions · Analytical Thinker: Analyses information thoroughly and makes sound decisions. · Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work · Mentoring: Willing to mentor and support the development of team members · Innovative: Embraces new ideas and technologies to improve processes · Ethical: Upholds ethical standards and integrity in all actions · Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do. Remote Status: hybrid

Senior Quantity Surveyor (MQS) Location: Kings Langley Working Hours: 8:00 AM – 5:00 PM Salary & Benefits: Salary: £65,000 – £75,000 per annum Car Options: Fully expensed company vehicle (available for personal use), or £7,500 annual car allowance (£625/month) Pension: 5% employee contribution (minimum) and 5% employer contribution via salary sacrifice scheme Private Healthcare: Available after 6 months (includes diagnostics, scans, dental, optical, and therapy treatments) Bonus: Annual profit-related bonus (subject to company performance) Life Insurance: 3x salary (after successful completion of probation period) Gym Membership: Discounted access to gyms, pools, and spas via a fitness partner Role Overview The Managing Quantity Surveyor is responsible for the commercial and contractual management of customer projects, ensuring strong financial control, contract compliance, accurate forecasting, and effective risk management across UK operations. The role works closely with Project Managers to support delivery, maximise value, manage contract changes, protect the company’s commercial position, and ensure accurate reporting. The MQS acts as a subject matter expert in JCT and NEC3/4 contracts, promoting best-practice commercial governance throughout the project lifecycle. Reports to: Operations Manager Direct Reports: None Key Relationships Project Managers Engineers & Technical Teams Finance Manager Sales / Commercial Teams Senior Leadership Clients & Principal Contractors Key Responsibilities 1. Contract & Commercial Management Lead commercial administration across projects under NEC3/4, JCT, and bespoke contracts Ensure all contractual obligations, notices, and communications are issued correctly and on time Advise Project Managers on contractual rights, risks, programme impacts, and entitlements Manage extensions of time, compensation events, variations, and disputes 2. Financial Management & Cost Control Prepare and manage cost plans, CVRs, and cashflow forecasts Review subcontractor costs, labour, plant, and resource allocation Ensure accurate valuations and strong cash recovery Identify commercial risks and opportunities early 3. Client & Stakeholder Management Act as the lead commercial contact for clients and contractors Attend meetings, reviews, and negotiations Support relationship building to improve project outcomes and minimise disputes 4. Change & Compensation Management Implement and manage change control processes Prepare and agree compensation events, variations, and re-measures Maintain detailed records to support claims and entitlement 5. Reporting & Forecasting Produce monthly commercial reports Present CVRs and explain financial performance and variances Ensure data accuracy and audit compliance 6. Project & Operational Support Collaborate with Project Managers to align commercial and operational decisions Provide commercial guidance and mentoring (non-line management) Support procurement decisions to ensure commercial viability 7. Risk, Compliance & Documentation Maintain comprehensive commercial records and documentation Support dispute resolution processes if required Ensure compliance with internal management systems and governance standards Experience & Qualifications Essential Degree in Quantity Surveying or similar 7–10 years’ experience in construction, civil engineering, or subcontracting Strong knowledge of NEC3/4 and JCT contracts (including Options A/C/E) Proven experience managing multiple projects Strong commercial and financial acumen Experience with valuations, CVRs, forecasts, and final accounts Excellent negotiation and communication skills High attention to detail and organisation Full UK Driving Licence Desirable Professional membership (e.g. RICS) Experience in geotechnical, environmental, or civil engineering subcontracting Working Conditions Based at head office with occasional travel to project sites across the UK (typically a few times per month) Hybrid working available (1–2 days from home depending on candidate) Projects typically range from £250k to £6m (average ~£1m) Additional Information Predominantly office-based with regular computer use Occasional visits to operational facilities may be required General Expectations Promote high standards of safety, quality, and environmental performance Support continuous improvement across commercial practices Undertake additional responsibilities appropriate to the seniority of the role

The successful candidate will take ownership of the membership product strategy, including segmentation, pricing, benefits, and loyalty frameworks. This is an exciting time to join a business undergoing significant investment and transformation, with ambitious plans to grow its membership base and m

Lloyd Recruitment Services is pleased to be working with a long-standing client in the travel and membership sector, who is seeking a Head of Membership to join their team on the outskirts of surrey. Head of Membership Salary - £75,000 - £80,000 DOE Very generous car allowance 5% employ

The successful candidate will take ownership of the membership product strategy, including segmentation, pricing, benefits, and loyalty frameworks. Define membership tiers, pricing, and value propositions. Lloyd Recruitment Services is pleased to be working with a long-standing client in the travel

Lloyd Recruitment Services is pleased to be working with a long-standing client in the travel and membership sector, who is seeking a Head of Membership to join their team on the outskirts of surrey. This is an exciting time to join a business undergoing significant investment and

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The successful candidate will take ownership of the membership product strategy, including segmentation, pricing, benefits, and loyalty frameworks. This is an exciting time to join a business undergoing significant investment and transformation, with ambitious plans to grow its membership base and m

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To Ensure the sales team achieves their agreed Monthly Sales Budget, club closing membership count and net gain through profitable and sustainable growth. Drive and lead a team of Membership consultants to club sales budget. Fitness First is one of the world’s leading health and fitness companies

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PerformanceStrategy&Optimisation.

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Hit individual and shared revenue targets across membership, upsell and cross-sell. Join the trade body shaping the future of the UK’s physical activity sector — work that genuinely matters. Fully remote, with the choice to use the central London office for events and team days, and front-row ac

This London-based role offers a hybrid work model of 2. The ideal candidate will have 3-5 years of relevant experience, excellent communication skills, and the ability to manage complex policy issues. Membership Bespoke is seeking a Policy Manager (Mortgages) to represent member interests in the fin