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Head of recruitment jobs in United Kingdom - Page 2

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  • Site Manager
    Site Manager
    1 month ago
    £33000–£35000 yearly
    Full-time
    London

    Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    1 month ago
    £32000–£38000 yearly
    Full-time
    London

    La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

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  • Head Chef
    Head Chef
    1 month ago
    £50000–£55000 yearly
    Full-time
    London

    Head Chef – PYRÁ (Queen’s Park, London) About PYRÁ PYRÁ is a neighbourhood modern European restaurant rooted in Spanish and Greek Mediterranean flavours, offering all-day dining, a curated wine list and an active events programme. With 40% of revenue generated through events—including weddings, private dining and standing canapé/bowl-food receptions—we are expanding our culinary leadership team as we relaunch with a new winter menu and chef partnership. Role Overview We are seeking an experienced and creative Head Chef to lead the kitchen at PYRÁ. The ideal candidate has a strong background in Spanish and/or Greek cuisine, combines traditional techniques with a modern approach and can confidently deliver both restaurant service and high-volume, high-quality event catering. The Head Chef will be responsible for all aspects of kitchen operations, menu development, costing, team leadership and ensuring consistent quality across à la carte dining, brunch and a diverse range of events. Key Responsibilities Culinary Leadership Lead the creation and execution of PYRÁ’s menu, highlighting Spanish and Greek influences. Develop seasonal menus for lunch, dinner, brunch and private events. Ensure exceptional quality, consistency and presentation across all dishes. Events & Catering Design and execute culinary offerings for weddings, corporate events, private dinners, standing events, canapé receptions and bowl-food service. Work with the events team to tailor menus, tastings and service flow for each event style. Plan logistics and production for high-volume events while maintaining PYRÁ’s premium standards. Kitchen Operations Manage daily kitchen operations including prep schedules, stock control, food safety and compliance. Oversee ordering, vendor relationships and cost control to achieve strong GP targets and minimise waste. Maintain a clean, organised and efficient kitchen in line with EHO standards. Team Management Recruit, train and develop a high-performing kitchen team. Create a positive culture built on collaboration, consistency and pride. Manage rota planning, labour cost control and staff performance. Collaboration Work closely with the owner, GM and events team to ensure seamless service between kitchen and front of house. Participate in menu planning, promotions, tastings and new concept development. Required Experience Minimum 5 years’ experience in senior kitchen roles, with at least 2 as Head Chef or above. Strong background in Spanish and/or Greek cuisine—with a passion for Mediterranean produce, flavours and techniques. Proven ability to execute both restaurant à la carte service and event catering simultaneously, including: Weddings Canapé receptions Bowl food Corporate events Private dining Experience creating menus and costing dishes to deliver healthy margins. Strong leadership and people management skills. Excellent organisational skills and ability to perform under pressure. Knowledge of modern food safety and allergen standards.

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  • Business Development Executive
    Business Development Executive
    1 month ago
    £38000–£42000 yearly
    Full-time
    London

    About Us: Pronto Pizza W14 Ltd is expanding its brand through a structured franchising model. We are seeking a Business Development Executive to support the franchising wing of the company, manage brand outreach, and help drive growth through new franchise partnerships. Purpose of the Role: To identify, attract and onboard potential franchise partners while supporting the development and expansion of the Pronto Pizza brand. Key Responsibilities: Promote the Pronto Pizza franchise model to potential franchisees across the UK. Conduct outreach, generate leads, and manage enquiries from interested partners. Oversee the franchise onboarding process, ensuring a smooth and professional experience. Maintain relationships with current franchise partners and support their growth. Assist in developing franchise marketing materials, presentations, and promotional campaigns. Undertake market research to identify new territories and business opportunities. Work with the management team to align franchise expansion strategies with company goals. Requirements: Experience in business development, sales, or franchise recruitment (1 year+ preferred). Strong communication, presentation, and negotiation skills. Ability to build relationships and maintain a professional network. Self-motivated, target-driven, and comfortable handling outreach and lead generation. Understanding of franchising or hospitality is an advantage but not essential.

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  • Site Manager
    Site Manager
    2 months ago
    £33000–£36000 yearly
    Full-time
    London

    £33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

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  • Data Entry Assistant
    Data Entry Assistant
    2 months ago
    £600–£800 monthly
    Part-time
    London

    Job Description We are a UK-based freelance staffing agency recruiting reliable individuals to work on AI training and evaluation projects. This is a flexible remote opportunity ideal for professionals, students, or freelancers looking to earn additional income by contributing to cutting-edge AI systems. Key Responsibilities • Perform AI training tasks, including evaluating and improving model outputs, • Conduct online research and fact-checking to ensure accuracy of AI-generated content, • Review, label, and organise datasets to improve model performance, • Provide clear written feedback on AI responses, • Follow detailed project guidelines and quality standards, • Complete tasks independently within assigned timeframes What We’re Looking For • Strong written and spoken English skills, • High attention to detail and critical thinking ability, • Comfortable working independently in a remote environment, • Access to a personal PC or laptop with stable internet, • Ability to follow instructions and maintain consistency in task quality Working Hours • Part-time and fully flexible, • Approximately 1–3 hours per day, depending on task availability, • Work can be completed at times that suit your schedule Why Join This Role? • Work on real-world AI development projects, • Fully remote with flexible scheduling, • No long-term commitment required, • Opportunity to build experience in the rapidly growing AI industry Important Notes • This is a freelance/contract-based opportunity, • Tasks are assigned based on project availability and performance, • Consistent quality work may lead to more hours and higher-paying tasks

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  • Front Office Manager
    Front Office Manager
    2 months ago
    £35000–£37000 yearly
    Full-time
    London

    The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

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  • Japanese sushi chef or cook
    Japanese sushi chef or cook
    2 months ago
    £34000–£50000 yearly
    Full-time
    London

    Guru Guru is a new Japanese concept brought by an Amsterdam-based Japanese cuisine group. In Amsterdam we run sushi izakaya, matcha cafe, omakase and kappou concepts. We are excited to debut in London Islington with an even more fun and daring vibe y’all come with. We have our long-standing Japanese sushi shokunin partnering with us across our multiple projects but we will need to hire a local lead chef and a few Japanese assistant and sous chefs, as well as waitress / bartending / barista / baking jobs. Who we are looking for Sushi chef role: Ability to fillet various kinds of of fish from scratch, e.g. salmon, tuna, bluefin tuna, hamachi, ika, tako, sea bass etc Deep respect for care and technique on sushi rice (shari) preparation Native or fluent Japanese speaking is highly preferred English enough for simple communications Sense of hygiene and details Flexible availability, working any 5 days a week between Monday - Sunday Must be fine with late finishes around 22:00 Who we are looking for Japanese cook role: Ability to prepare basic Japanese hot / cooked food Proficient in use of various Japanese ingredients and seasonings Proficient in Japanese cooking technique e.g. zuke, dashi preparations, simmering, steaming Native or fluent Japanese speaking is highly preferred English enough for simple communications Sense of hygiene and details Flexible availability, working any 5 days a week between Monday - Sunday Must be fine with late finishes around 22:00 Benefits (depends on full time vs part time): pension scheme uniform will be provided meals on duty 28 days holiday staff discount Tips sharing As per UK Immigration legislation, all applicants must be eligible to live and work in the UK. Proof of right to work will be required as part of the recruitment process.

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  • Chef (all-levels)
    Chef (all-levels)
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, based on experience About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding kitchen team from the ground up and are looking for passionate, forward-thinking chefs who want to make their mark on the Richmond food scene. The Roles: We are recruiting for all levels, including Head Chef, Sous Chefs, Junior Sous, CDPs, and Commis Chefs. Whether you are an experienced leader ready to run the pass or a rising talent, you will play a vital role in launching this new concept. You will work in a collaborative environment where creativity is encouraged, and the standards are high. Key Responsibilities (Role Dependent): -Head Chef: Lead the kitchen launch, design seasonal menus, manage GP margins, and mentor the full brigade. -Sous Chef: Support the Head Chef in daily operations, kitchen management, and team leadership. -All Levels: Prepare and present innovative brunch dishes and refined small plates to a consistently high standard. -Operational Excellence: Maintain rigorous hygiene, food safety, and HACCP compliance. -Stock & Prep: Manage fresh produce and daily prep lists to ensure zero waste and peak quality. -Collaboration: Work as a cohesive unit to deliver a seamless guest experience during high-volume services. Requirements • Proven experience in a fast-paced kitchen (specific role requirements depending on level)., • A genuine passion for modern brunch culture and contemporary small plates., • Strong organisational skills and a "can-do" attitude essential for a new opening., • Ability to remain calm and professional under pressure., • Local to Kew or surrounding areas is highly preferred., • Valid Food Hygiene certification., • Why Join Us?, • Growth: Be part of a brand-new launch—see your influence on the menu and culture from Day 1., • Progression: We prioritise internal promotion as we grow., • Environment: A supportive, professional, and dynamic workplace that values creative input., • Balance: Competitive pay and a focus on building a sustainable team culture.

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  • Registered Manager
    Registered Manager
    2 months ago
    Full-time
    Dartford

    Registered Manager – Children’s Residential Home Location: United Kingdom Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Probation Period: 3–6 months We are seeking an experienced and passionate Registered Manager to lead a brand-new children’s residential home. This is a unique opportunity to join a long-term, growth-focused project and play a key role in establishing a high-quality, compliant, and nurturing home for children and young people. The successful candidate will be involved from the pre-registration stage, helping to shape the service, build the team, and ensure the home meets Ofsted standards and regulatory requirements. This role offers the opportunity to work with supportive ownership that is genuinely committed to delivering outstanding care and positive outcomes for children and young people, with potential opportunities to be involved in future residential home developments. Key Responsibilities Lead the registration process with Ofsted and ensure the home meets all regulatory standards. Develop and maintain a safe, nurturing, and therapeutic environment for children and young people. Recruit, lead, and develop a high-performing care team. Ensure all staff follow safeguarding policies, procedures, and best practices. Maintain high standards of care planning, risk assessment, and documentation. Ensure the home operates in line with Children’s Homes Regulations and Quality Standards. Promote positive outcomes for children, supporting their emotional, educational, and social development. Build strong relationships with local authorities, professionals, and families. Prepare for and manage Ofsted inspections, maintaining compliance at all times. About You We are ideally looking for someone who: Has previous experience as a Registered Manager, or is an experienced Deputy Manager ready to step up Has been involved in Ofsted registration and/or inspections Has strong knowledge of Children’s Homes Regulations, safeguarding, and compliance Demonstrates excellent leadership and team development skills Is passionate about improving the lives and outcomes of children and young people Can confidently manage compliance, staff development, and service quality Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to work towards it) Experience working within children’s residential care Strong understanding of Ofsted regulations and safeguarding legislation Ability to lead, motivate, and support a team Enhanced DBS check (required) What We Offer Competitive salary (dependent on experience) Opportunity to lead a brand-new residential home Involvement from the pre-registration stage Supportive ownership with a focus on quality care and compliance Long-term career development within a growing organisation Opportunity to contribute to future residential home projects Probation Period The successful candidate will be subject to a probationary period of 3–6 months, during which performance, leadership capability, and suitability for the role will be reviewed. If you are a motivated leader who is passionate about making a real difference in the lives of children and young people, we would love to hear from you. Apply now to be part of an exciting new residential care project.

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  • Director
    Director
    2 months ago
    £80000–£130000 yearly
    Full-time
    London

    A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience., • Access to continuous learning and growth opportunities. Join NatWest Group and play a pivotal role in transforming ourdigital efforts to support our sales success.

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  • Head Chef
    Head Chef
    2 months ago
    £45000–£50000 yearly
    Full-time
    Hayes, Bromley

    We are seeking a talented and experienced Head Chef to lead our kitchen operations. The ideal candidate will be passionate about food, highly creative, and capable of managing a fast-paced kitchen while maintaining exceptional quality and consistency. Key Responsibilities • Oversee all kitchen operations, including food preparation, cooking, and presentation, • Design and develop innovative menus that align with the brand and customer preferences, • Ensure high standards of food quality, hygiene, and safety regulations are consistently met, • Manage kitchen staff, including recruitment, training, scheduling, and performance evaluation, • Control food costs, inventory, and kitchen budgets efficiently, • Maintain strong supplier relationships and ensure timely procurement of ingredients, • Monitor and improve kitchen workflows for maximum efficiency, • Handle customer feedback related to food quality and service What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a high-volume kitchen, • Strong leadership and team management skills, • In-depth knowledge of culinary techniques, food safety standards, and kitchen operations, • Excellent organizational and time management abilities, • Ability to work under pressure and meet deadlines, • Culinary degree or relevant certification (preferred but not essential), • Creativity and innovation in menu planning, • Strong communication and interpersonal skills, • Attention to detail and commitment to quality, • Financial awareness and cost control expertise, • Problem-solving and decision-making abilities What We Offer • Competitive salary package, • Opportunities for career progression within an expanding group, • Staff meals and discounts, • A supportive and dynamic work environment

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  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    2 months ago
    £24000–£27000 yearly
    Full-time
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK, • ( we will not be providing sponsorship for this role) What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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