Are you a business? Hire helpdesk candidates in Ilford
Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
Facilities Helpdesk & Admin Support - 1 year Fixed-Term Contract Venn Group are supporting an large Theatre in London with a key appointment to the Facilities team. * Start Date: ASAP * Location
Job Title: 2nd Line Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico - 5 days on site / Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line ...
All travel expenses reimbursed(Zone1-6) HELPDESK ENGINEER RESPONSIBILITIES: • 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email ...
Maintenance Helpdesk SupervisorPermanentLocation: SE1PAYING UP to £35,000- £40,000 per annum Mon-Fri Role , 40HRS per week 0800am till 17.00pmWorking within a Maintenance Department the Maintenance ...
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Children's Social Worker - Early Help - North London Pay rate - £38.50 per hour Chronologies / Early Help Pertemps are recruiting for an experienced Children's Social Worker in North London This is ...
Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent signing off of the agreed tasks at closure of the ...
Liquid Personnel are currently looking for an experienced Social Work Team Manager to join the Early Help team in Haringey.Haringey is transforming its services for children and young people, and ...
Would you like to work on a busy helpdesk responding to calls for a portfolio of properties across the Reed Group in London? * Contract: 6 Months FTC * Location: Raynes Park, Wimbledon (SW20 0BA ...
Japanese, 1st line, helpdesk, technical support Your N ew S alary : Maximum £30,000 Office based Start: June, 2024 Working hours : 35 hours/week Helpdesk Engineer - What You'll be Doing: * 1st and ...
Role; Helpdesk and Performance Manager Salary: £50,000 - £55,000 Location: London, SW1Y Hours: Monday to Friday - 08:00 - 17:00 Duration Permanent * Line management of all helpdesk employees
1st Line Technical Support / Helpdesk Engineer / Service Desk Engineer - MSP - Mon-Fri Borehamwood HQ - to-£30,000 basic.Our client is a successful managed service provider (MSP) whose reputation ...
A global creative agency based in Central London is seeking a capable IT Helpdesk Analyst to join the team on a permanent basis. This role incorporates hybrid working so you're able to work from home ...
JRRL's client in Orpington is looking for an office-based trainee IT Helpdesk Technician. The successful candidate will play a crucial role in providing technical support to both internal users and ...
Temporary IT HelpDesk support Assistant in the Heart of Paddington Based in the heart of Paddington, you'll be joining a dynamic team as a Temporary IT Help Desk support Assistant for a period of 2 ...
The Helpdesk Coordinator Role The successful Helpdesk Coordinator will join a dynamic, but family feel team working across an interesting array of projects within the Rail, Health, Education and ...
Internet Ad2nd Line IT Helpdesk Analyst. The successful candidate will join the team of IT Analysts and provide day to day technical support to their clients who use a wide, varied and interesting ...
Helpdesk Administrator Wembley, Middlesex £27,000 + Pension + Parking This role would suit a capable and organised Helpdesk Administrator with lots of verve and enthusiasm who is happy working in a ...
Sameday Courier Van Driver £28,500 per annum Watford, Herts We are recruiting for a highly successful, established Courier company based in Watford. They are seeking a high calibre Sameday Courier ...
Bookings Coordinator Wimbledon £24,000 - £26,000 Mon-Thurs 9am-5.30pm Fri 9am-5pm Permanent full time Benefits 28 days holiday Company Pension scheme On-site parking A great opportuity for a person ...
Helpdesk Coordinator Salary: £28,000 pa Location: St Albans Contract: Permanent Hours: Monday to Friday 08:30 - 17:30 (40 hours per week) COMPANY PROFILE Our well established client who are in the ...
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their ...
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