JOB TODAY logo

Hotels food and beverage jobs in LondonCreate job alerts

Are you a business? Hire hotels food and beverage candidates in London

  • Waiter / Waitress
    Waiter / Waitress
    5 hours ago
    £12.85 hourly
    Full-time
    London

    W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Showcase Expertise: Present our curated food and beverage offerings with confidence, ensuring every recommendation enhances the guest experience., • Engage with Elegance: Interact with guests warmly and professionally, anticipating their needs and creating personalized moments that make their stay unforgettable., • Attention to Detail: Ensure every table setting, dish presentation, and service touchpoint meets the highest standards of luxury hospitality., • Collaborate Seamlessly: Work closely with the restaurant and kitchen teams to guarantee smooth service and timely delivery of dishes., • Maintain Excellence: Keep your section immaculate and well-prepared, because flawless service begins with meticulous preparation., • Precision in Transactions: Handle billing and payments accurately and discreetly, ensuring a seamless experience from first greeting to final farewell., • Whatever/Whenever Service: Embody our signature service philosophy by going above and beyond to personalize every interaction and create lasting memories., • Team Spirit: Be flexible and ready to support other departments when needed — because in a luxury hotel, every role contributes to the guest’s overall experience. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Easy apply
  • Cocktail Waiter / Waitress
    Cocktail Waiter / Waitress
    9 hours ago
    £15–£16 hourly
    Full-time
    Bishopsgate, City of London

    Your Role: Our beverage offering is beautifully and originally created, and frequently updated according to season and trends. We are currently looking for passionate Cocktail Waiters to join the family. You will be expected to prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Cocktail Waiter we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Cocktail Waiter we would love you to have: • Previous experience in a similar role (Bar, Hotel, Restaurant etc.), • Excellent communication skills, • Flexible availability, working any 5 days a week between Monday - Sunday, • Deep respect for diversity and individuality, • Taking full ownership of their role, fostering entrepreneurial spirit and celebrating initiative-taking, • Providing opportunities to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 day ago
    £37700 yearly
    Full-time
    London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Waiter to join our Ground Floor Restaurant team at 5 Hertford Street. Why work with us as an Waiter? • Salary of up £37,700,00 per annum + discretionary service, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Shifts are between Monday- Friday, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • Deliver a friendly, efficient, and professional service at all times to members and their guests., • Maintain a strong knowledge of the menu and service styles to effectively support and guide guests., • Assist the Head Waiter in providing seamless food and beverage service, ensuring a high-quality dining experience. What we are looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous If you feel that you have the experience and skills to join us as a Waiter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

    Easy apply
  • Bartender
    Bartender
    2 days ago
    £16–£17 hourly
    Full-time
    Bishopsgate, City of London

    Your Role: Our beverage offering is beautifully and originally created, and frequently updated according to season and trends. We are currently looking for passionate Bartenders to join the family. You will be expected to prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Bartender we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Bartender’s primary responsibilities are to prepare cocktails, wine, and beer for all restaurant guests and serve food and beverage to guests in the bar area. The Bartender must exemplify uncompromising hospitality with attentive, gracious and friendly service, while adhering to all of SUSHISAMBA’s standards and guidelines. As a Bartender we would love you to have: • Previous experience in cocktail preparation in a similar role (Bar, Hotel, Restaurant etc.), • Excellent communication skills, • Flexible availability, working any 5 days a week between Monday - Sunday, • Deep respect for diversity and individuality, • Willingness to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards, • Ability to Activate everything that you do with passion. Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.

    Immediate start!
    Easy apply
  • Food & Beverage Assistant
    Food & Beverage Assistant
    3 days ago
    Full-time
    London

    FOOD & BEVERAGE ASSISTANT (CASUAL CONTRACT) – LOCKE LONDON CITY We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our Leman Locke team. This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience. This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space Present menus, answer questions about dishes and beverages, and accurately record orders Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature Refill drinks, clear used plates, and maintain a clean and organised dining area Process payments, whether by credit card or room charging Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them Ensure tables are set up appropriately, and the dining area is clean and tidy Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Friendly, attentive and professional customer service skills Natural influencing skills with a knack for managing expectations Strong communication and interpersonal abilities Ability to work effectively as part of a team Basic food and beverage service knowledge Good attention to detail and cleanliness standards Ability to work in a fast-paced environment Time management and multitasking skills Positive attitude and willingness to learn Ability to follow procedures and service standards YOUR PROVEN TRACK Previous experience in food & beverage or hospitality is preferred but not essential Experience working in a hotel, restaurant, café, bar, or similar environment is an advantage Experience in a guest-facing or customer service role Willingness to work flexible shifts, including weekends and public holidays On-the-job training provided for candidates with the right attitude Food safety or hygiene certification preferred (where applicable) Basic cash handling or POS skills (an advantage) WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Sommelier
    Sommelier
    5 days ago
    £34500 yearly
    Full-time
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Sommelier to join our Front of House team at Oswald’s. Why work with us as a Sommelier? • Salary of up to £34,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • To be able to deliver a bespoke food and beverage service., • To create a seamless journey & outstanding wine experience for guests., • Provide knowledgeable advice to guests on wine selection in a professional and friendly manner and serve all drinks with accuracy and attention to detail. What We Are Looking For? • A minimum of 2+ years of experience as a Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 2 or 4 (Diploma) preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus.

    Easy apply
  • Senior Sales Manager
    Senior Sales Manager
    5 days ago
    Full-time
    London

    About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... The Senior Sale Manager will be responsible to assist in creating a strategic sales plan with a focus on room hire, food & beverage and associated bedroom targets; ensuring there is a 'sales culture' amongst the team by planting monthly targets More about you... • Experience in managing a portfolio of local Corporate Companies and hunt for new business., • Passion for building relationships with extranet providers and animate relationships in order to maximise productivity, • Previous experience as a Sales Manager achieved within a European market, with a good understanding of hotel business mix needs of transient and MICE business, MICE experience is preferable, • Excellent communication, organisational skills and negotiation skills with a good working knowledge of Microsoft Office (Word & Excel) are essential, • A clean driving license, • Experience of Delphi is essential and knowledge of reservations systems (Opera/OnQ) would be desirable What's in it for you... Competitive salary Holiday – 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Complimentary on-site parking is available whilst on duty., • Discounted employee friends & family rates at Arora Hotels., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Easy apply
  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    17 days ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

    Immediate start!
    Easy apply
  • Host and Waiter / Waitress
    Host and Waiter / Waitress
    19 days ago
    £13–£18 hourly
    Part-time
    London

    Arj.Global Ltd is seeking various Host and Waiter / Waitress to join our team for an Private Event in London for 7 days in July. We are looking for individuals who are passionate about delivering exceptional service and creating a welcoming atmosphere for our guests. Key Responsibilities: • Warmly greet and seat guests upon arrival, managing reservations and waitlists efficiently., • Present menus, answer questions about menu items, and make recommendations., • Take food and beverage orders accurately and deliver them promptly to tables., • Ensure tables are set correctly and maintain cleanliness in the dining area., • Meet and Greet Guest, • Assit Guest with their belongins from Room, Hotel or Event Location, • Anticipate guest needs and provide attentive service throughout their dining experience., • Collaborate effectively with kitchen and bar staff to ensure smooth service., • Adhere to all health and safety regulations. We are looking for someone who: • Has previous experience in a similar role within a fast-paced environment., • Possesses excellent communication and interpersonal skills., • Is able to work effectively as part of a team., • Demonstrates a positive attitude and a strong work ethic., • Is available to work flexible hours, including evenings and weekends., • Should be able to travel from location to location within London Area All expenses will be paid for spearately for Food and Travel.

    Immediate start!
    Easy apply
  • Front Office Receptionist
    Front Office Receptionist
    28 days ago
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.

    Immediate start!
    Easy apply
  • Cocktail Bartender
    Cocktail Bartender
    1 month ago
    £12.85 hourly
    Full-time
    London

    W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Bring our signature cocktail menu to life, using expert techniques and premium ingredients to deliver unforgettable drinks., • Engage guests with confidence and charisma, offering recommendations and sharing the stories behind each cocktail., • Create a personalised experience for every guest, whether they’re sipping solo or celebrating in style., • Collaborate with the bar team to innovate and elevate our offerings, keeping the vibe fresh and the flavours exciting., • Maintain a sleek, well-stocked bar that’s always ready for the next show — because great service starts with great preparation., • Handle transactions with precision and professionalism, ensuring every detail is seamless from first sip to final cheers., • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences., • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    No experience
    Easy apply
  • Breakfast Host (F&B Assistant)
    Breakfast Host (F&B Assistant)
    1 month ago
    £13 hourly
    Part-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

    Immediate start!
    Easy apply
1