Ecommerce Coordinator
2 days ago
Scunthorpe
Job Description: E-Commerce Executive Salary: £25,000 - £30,000 PA Location: Scunthorpe Job Types: Full-time, Permanent Role Overview: My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You'll help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools. Key Responsibilities: • Process orders, returns, and refunds, including tracking, • Respond to customer queries via email, chat, or platform messaging, • Manage inventory updates and stock availability, • Assist with uploading and maintaining product listings (titles, descriptions, images, pricing), • Monitor website performance, promotions, and product availability, • Assist with marketplace management (e.g. Amazon, eBay), • Coordinate with in-house teams on promotions, launches, and campaigns, • Analyse basic sales data, • Ensure content aligns with brand guidelines and SEO best practices Skills & Experience: Essential: • Experience with platforms such as eBay, Amazon, • Strong attention to detail and organisational skills, • Confident using spreadsheets (Excel), • Good written communication skills, • Basic understanding of SEO and product optimisation, • Familiarity with digital marketing or online merchandising, • Highly organised and reliable, • Comfortable multitasking and meeting deadlines, • Problem-solver with a proactive mindset, • E-commerce: 1 year (required), • Marketplace Admin: 1 year (required) This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.