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About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving Discussed at venue Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job title: 2x Architectural Assistant (Part I or Equivalent) Reporting to: Project Leader of the current project on a day to day basis and ultimately to the Senior Partner We’re looking for a creative and motivated recent architecture graduate or Part 1 Architectural Assistant to join our growing London team full-time. At Darrenn, you’ll be supported, challenged, and encouraged to contribute your ideas from day one. You’ll be involved in the concept design stage, working closely with our multidisciplinary team to bring fresh perspectives and creativity to our projects. This is more than just a first job- it’s a real opportunity to learn, grow, and develop your career in a dynamic and collaborative environment, with the potential to take on greater responsibilities over time. Responsibilities - Prepare, develop and edit, under the guidance of the project leader or nominated architect, drawings, models, images and other documents relating to the design - Seek to understand the design project - Develop, where required, representations of design options for further discussion by the design team - Contribute, or otherwise assist, as required by the Partner, Senior Partner or nominated Architect Qualities & skills required - Able to demonstrate ability to undertake the above responsibilities - Legally able to work in the country in which the position is based - Evidence of a good design understanding e.g. a good design portfolio - Ability to use a variety of media in the development and documentation of a design project - A flexible and open attitude towards new ways of working and commitment to independent, life long learning - Excellent organisational skills - Able to manage sensitive and sometimes confidential information - Self motivated and able to demonstrate initiative and a proactive approach to daily tasks and in response to direction or instruction - Good interpersonal skills and able to work independently and as part of an effective team, assisting and supporting team members - Able to build good relationships at all levels, internally and externally - Resilient to cope with conflicting demands, able to prioritise duties and work effectively under pressure and meet deadlines efficiently and effectively budget - Evidence of the ability to understand design decisions taken by others Desirable - Ability to use some of the following: MicroStation, Rhino, Revit, PhotoShop, Illustrator, InDesign, Word, Excel, Outlook, PowerPoint, Internet Explorer This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs.
Full-Time Team Member for Ello Bagel Are you passionate about bagels, hospitality, and creating engaging social media content? We’re looking for a motivated and enthusiastic individual to join our vibrant team at Ello Bagel! Position: Full-Time Team Member Location: East London Shifts: Between 8am - 5pm Start Date: Immediate Key Responsibilities: Provide excellent customer service, ensuring every guest has a great experience. Prepare and serve our delicious bagels and accompaniments with attention to detail. Maintain a clean and welcoming environment for customers. Assist in creating content for our social media channels, including capturing mouth-watering images and videos of our products. Work collaboratively with the team to ensure smooth daily operations. Ideal Candidate: Available to work full-time and start immediately. Prior experience in hospitality, with a passion for providing excellent customer service. Creative, with a keen eye for photography and a genuine interest in social media. Willingness to learn new skills and undergo training to grow within the role. Ability to work efficiently and remain positive in a fast-paced environment. Team player with a strong work ethic and a friendly attitude. If you’re ready to dive into a fun and dynamic role and help us share the love of bagels with our local community, we’d love to hear from you! To Apply: Please send your CV along with a brief message explaining why you'd be a great fit for the role. We look forward to hearing from you.
Job title: Registered Architect We’re seeking a creative and ambitious Full or Part-time Registered Architect to join our growing London team. At Darrenn, you’ll be seen, heard, and empowered to make your mark. You’ll take part in everything from early design concepts to project delivery, collaborate across disciplines, and bring fresh energy to our diverse and talented team. For the right person, this is more than a job — it’s a real opportunity to grow with us and take on greater responsibility in the future. Responsibilities - Understand the design project - Prepare, and develop where required, drawings, models, images and other documents relating to the design - Assist where required in the co-ordination of the internal design team - Take responsibility, where required by the project leader, for specific areas of the design and project development - Liaise, where appropriate, with members of the external design team and other associated organisations or companies - Seek, and record evidence of, continuing professional development (CPD) and an annual Personal Development Plan (PDP) in accordance with the requirements of the RIBA (or equivalent as applicable e.g. AIA, National Administration Board of Architectural Registration (NABAR)) - Contribute, or otherwise assist, as required Qualities & skills required - Able to demonstrate ability to undertake the above responsibilities - Legally able to work in the country in which the position is based - Ability to understand and formulate design decisions and present for discussion - Ability to use a variety of media in the development and documentation of a design project - Ability to take initiative in response to direction or instruction - Ability to work well under pressure and meet deadlines efficiently - A flexible and open attitude towards new ways of working and commitment to independent, life long learning - Excellent organisational skills - Able to manage sensitive and sometimes confidential information - Self motivated and able to take responsibility - Able to demonstrate initiative and a proactive approach to daily tasks - Good interpersonal skills and able to work independently and as part of an effective team - Flexible attitude - Able to build good relationships at all levels, internally and externally - Resilient to cope with conflicting demands, able to prioritise duties and work effectively under pressure while remaining calm and professional at all times Desirable - Understanding of the architects role in the co-ordination and integration of project information and management - Ability to assist with the management of junior assistant architects on the team - Understanding of financial aspects of running a design project on time and on budget - Ability to use some of the following: MicroStation, Rhino, revit, PhotoShop, Illustrator, InDesign, Internet Explorer, Word, Excel, Outlook, PowerPoint - ARB Registered This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs.
KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage
About the Role: Join an exciting and newly established luxury chauffeur services business dedicated to delivering an exceptional travel experience. We cater to clients who expect nothing less than the finest service, comfort, and reliability. Our mission is to set new standards in luxury ground transportation. We are seeking a professional and courteous Luxury Chauffeur/Driver to join our team on a zero-hour contract basis. This flexible position is ideal for individuals who value autonomy and are looking to work as needed, ensuring that our clients receive timely and luxurious transportation services. NB: This is a zero-hour contract role Key Responsibilities: - Provide safe, reliable, and punctual transportation services to clients in luxury vehicles. - Deliver outstanding customer service by ensuring a welcoming, comfortable, and pleasant experience for all passengers. - Maintain a high level of professionalism and courtesy while interacting with clients. - Keep vehicles clean, sanitized, and impeccably maintained, conducting routine checks and reporting any issues promptly. - Stay informed of local geography, traffic patterns, and current events to ensure efficient routing and anticipate potential delays. - Assist clients with luggage and any special requests to enhance their travel experience. - Maintain discretion and confidentiality in all client interactions. - Be well-groomed and presentable at all times, reflecting the image and values of the company. To be a Chauffeur with us, you'll need: - A valid PCO (Private Hire Driver) license and an impeccable driving record. - Experience as a chauffeur or professional driver, preferably in a luxury environment. - Intimate knowledge of London's roads, traffic laws, and navigation systems and the ability to navigate them with confidence. - A calm and courteous demeanour, ensuring a comfortable and discreet environment for our clients. - Strong communication skills with a customer-focused approach - To be comfortable with flexible hours including evenings, weekends, and holidays. - A professional appearance and demeanour. Benefits: - Flexible working hours with the ability to choose when to accept assignments. - Competitive pay rate, reflecting the luxury nature of the service. - Opportunities for training and skill development. - Potential for regular hours as the company grows. Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and why they are interested in joining our team. Become a part of a team where luxury meets impeccable service, while enjoying the flexibility of a zero-hour contract. We look forward to hearing from you!
Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding Providing a point of contact for customer feedback and helping to resolve any customer issues Providing personalised service and assistance for large parties of guests and VIPs Ensuring cleanliness and hygiene standards are met in the front of house area Assisting with the opening and closing of the restaurant Learning the food and beverage menu