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Job Title: PE & Outdoor Learning Lead Location: Ashley Park School, Epsom, Surrey, KT18 7LR Salary: Up to £30,450.00 per annum (depending on experience, not pro rata) Hours: 37.5 hours per week | Monday to Friday Contract: Permanent | Term Time Only Start Date: March 2026 UK applicants only. This role does not offer sponsorship. About the Role The PE & Outdoor Learning Lead plays a key role in promoting physical wellbeing, healthy lifestyles and positive engagement in learning across Ashley Park–Skylarks School. You will lead the development and delivery of a high-quality, inclusive PE and outdoor learning programme that reflects the needs of all pupils, encourages participation and supports both physical and emotional wellbeing. This role combines high-quality teaching with leadership of PE, outdoor learning and healthy living, creating positive, enjoyable experiences that inspire pupils to be active, confident and motivated. Key Responsibilities • Plan, deliver and monitor a progressive, high-quality PE and outdoor learning curriculum that meets the needs of all pupils, • Increase participation in sport and physical activity across the school, ensuring access and inclusion for every child, • Act as a positive role model, creating a fun, motivating and supportive environment for learning, • Promote healthy living through PE, PSHE and outdoor learning, including the development of mindfulness and wellbeing activities, • Support pupils to develop confidence, independence, teamwork and positive social interaction through physical activity, • Identify and reduce barriers to participation, ensuring all pupils can engage successfully, • Maintain effective links with local sporting clubs, organisations and the wider community to enhance opportunities for pupils You will have: • Degree in Education (desirable), • Qualified Teacher Status (QTS) (desirable), • A good understanding of safeguarding principles and practice, • Knowledge and experience of supporting pupils with Special Educational Needs (SEN) Ashley Park is a brand-new independent specialist school for 60 autistic pupils aged 11–19, offering tailored education, care, and support within a safe and supportive environment. Located in Epsom, Surrey, we provide a unique mix of learning opportunities and therapeutic support to meet a wide spectrum of needs and abilities, ensuring every pupil can thrive. For over 19 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. In 2025, Outcomes First Group was proudly certified as a Great Place to Work for the sixth consecutive year. Why Join Us? • Life Assurance, • Pension scheme with options to increase contributions, • “Your Wellbeing Matters” – mental health support and physical health checks, • Flexible Benefits Platform (Vista), including:, • Health, wellbeing and insurance benefits, • Hundreds of UK and international discounts, • Cycle to Work Scheme & Electric Car Purchase Scheme, • Critical illness cover We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what ___ is like! This role is based at Bramley Hill School, 2 days-per-week. Having joined Witherslack Group in 2022, Bramley Hill School is an independent specialist day school providing high quality education for boys and girls. Based in Surrey, the school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children’s homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays including bank holidays * Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You’ll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Here’s a few things we’ll need from you: * Be a qualified Speech and Language Therapist registered with the HCPC * Be a specialist with proven skills and experience to engage and deliver therapeutic interventions with children and young people with complex needs * Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences * Be a confident, engaging and effective, model, guide, leader and trainer. * Be highly organised and ready to take the initiative * Be committed to ensuring the best outcomes for young people At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___. To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you’ll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career. Lavender Lodge school resides within an 18th Century building in the heart of Mitcham. Our pupils come from many different boroughs to attend our school and are lucky to experience ‘a life changing love of learning.’ We are proud of our pupils and our dedicated team and pupils leave us with a sense of achievement. Having joined the Witherslack Group family in 2022, Lavender Lodge School is an independent specialist day school providing high-quality education, based in South London. The school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We were recently recognised as Good by Ofsted . Skill set requirements – • Must have worked with pupils who are autistic and have previous experience of this, • Needs to be able to communicate in a variety of ways as 70% of our pupils are non-verbal e.g. can use Makaton, picture display symbols – we use PEC’s and PODD, have experience working with non -verbal pupils, • Have worked with pupils who display challenging behaviour but would have the will and desire to support pupils to manage their behaviour and also for you to work to understand the function of the behaviour, • Be flexible to work with pupils from 4 through to 11 years old, • Be able to think outside the box in regards to delivering lessons. We have lots of tools to help support this, but our pupils need a bespoke and accessible curriculum, • Have an awareness of autism strategies such as TEACCH, attention autism and use of PODD and be able to use these in practise We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Primary Teacher, you’ll be able to connect with our pupils because of: • Your ‘can do’ attitude – a team player who rolls up their sleeves to help others, • Your genuine passion for teaching primary aged children and the impact your subject can have on young lives, • The ability to relate your subject to each pupil and build great relationships with your class, • Your enthusiasm and expertise to build your department, • You’ll also need previous teaching experience and have Qualified Teacher Status At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you’ll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career. Lavender Lodge school resides within an 18th Century building in the heart of Mitcham. Our pupils come from many different boroughs to attend our school and are lucky to experience ‘a life changing love of learning.’ We are proud of our pupils and our dedicated team and pupils leave us with a sense of achievement. Having joined the Witherslack Group family in 2022, Lavender Lodge School is an independent specialist day school providing high-quality education, based in South London. The school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We were recently recognised as Good by Ofsted . Skill set requirements – • Must have worked with pupils who are autistic and have previous experience of this, • Needs to be able to communicate in a variety of ways as 70% of our pupils are non-verbal e.g. can use Makaton, picture display symbols – we use PEC’s and PODD, have experience working with non -verbal pupils, • Have worked with pupils who display challenging behaviour but would have the will and desire to support pupils to manage their behaviour and also for you to work to understand the function of the behaviour, • Be flexible to work with pupils from 4 through to 11 years old, • Be able to think outside the box in regards to delivering lessons. We have lots of tools to help support this, but our pupils need a bespoke and accessible curriculum, • Have an awareness of autism strategies such as TEACCH, attention autism and use of PODD and be able to use these in practise We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Primary Teacher, you’ll be able to connect with our pupils because of: • Your ‘can do’ attitude – a team player who rolls up their sleeves to help others, • Your genuine passion for teaching primary aged children and the impact your subject can have on young lives, • The ability to relate your subject to each pupil and build great relationships with your class, • Your enthusiasm and expertise to build your department, • You’ll also need previous teaching experience and have Qualified Teacher Status At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Please note: If we receive a high volume of applications, we may close this advert early. We encourage you to submit your application as soon as possible. We are recruiting for both a KS1 and a Lower KS2 Teacher. Successful candidates will be considered for either phase, depending on experience and school needs Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you’ll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career. Lavender Lodge school resides within an 18th Century building in the heart of Mitcham. Our pupils come from many different boroughs to attend our school and are lucky to experience ‘a life changing love of learning.’ We are proud of our pupils and our dedicated team and pupils leave us with a sense of achievement. Having joined the Witherslack Group family in 2022, Lavender Lodge School is an independent specialist day school providing high-quality education, based in South London. The school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We were recently recognised as Good by Ofsted . Skill set requirements – • Must have worked with pupils who are autistic and have previous experience of this, • Needs to be able to communicate in a variety of ways as 70% of our pupils are non-verbal e.g. can use Makaton, picture display symbols – we use PEC’s and PODD, have experience working with non -verbal pupils, • Have worked with pupils who display challenging behaviour but would have the will and desire to support pupils to manage their behaviour and also for you to work to understand the function of the behaviour, • Be flexible to work with pupils from 4 through to 11 years old, • Be able to think outside the box in regards to delivering lessons. We have lots of tools to help support this, but our pupils need a bespoke and accessible curriculum, • Have an awareness of autism strategies such as TEACCH, attention autism and use of PODD and be able to use these in practise We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Primary Teacher, you’ll be able to connect with our pupils because of: • Your ‘can do’ attitude – a team player who rolls up their sleeves to help others, • Your genuine passion for teaching primary aged children and the impact your subject can have on young lives, • The ability to relate your subject to each pupil and build great relationships with your class, • Your enthusiasm and expertise to build your department, • You’ll also need previous teaching experience and have Qualified Teacher Status At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Job Title: Nursery Practitioner Location: Just Little Kidz Nurseries Reports to: Room Leader / Deputy Manager / Nursery Manager Hours: Full-time / Part-time (as required) Job Purpose To provide high-quality care, education, and support to children in line with the Early Years Foundation Stage (EYFS), ensuring a safe, nurturing, inclusive, and stimulating environment where every child can thrive. Nursery Practitioners at Just Little Kidz are expected to uphold the nursery’s ethos, safeguard children at all times, and work in partnership with parents, colleagues, and external professionals. Key Responsibilities Care & Education • Deliver high-quality, age-appropriate learning experiences in line with the EYFS framework, • Support children’s learning through play, exploration, and planned activities, • Observe, assess, and record children’s progress using agreed systems, • Complete key person responsibilities for allocated children, • Support children’s emotional wellbeing, behaviour, and social development, • Promote inclusion, equality, and diversity at all times, • Safeguarding & Welfare, • Safeguard and promote the welfare of all children at all times, • Follow all safeguarding, child protection, health and safety, and risk assessment policies, • Report any safeguarding concerns immediately in line with nursery procedures, • Maintain a safe, clean, and stimulating environment, • Support children with personal care routines including toileting, handwashing, and meals, • Health, Safety & Hygiene, • Follow food hygiene, allergy, and dietary requirement procedures, • Carry out daily checks of rooms, equipment, and resources, • Maintain high standards of cleanliness and infection control, • Adhere to fire safety and emergency procedures, • Partnership with Parents, • Build positive, professional relationships with parents and carers, • Share information about children’s progress, routines, and wellbeing, • Support parents with transitions, settling-in, and daily feedback, • Maintain confidentiality at all times, • Teamwork & Professionalism, • Work collaboratively with colleagues and management, • Attend staff meetings, training, and supervision sessions, • Contribute to planning, displays, and room organisation, • Maintain accurate records and documentation, • Act as a positive role model for children, families, and colleagues, • Compliance & Professional Development, • Work in line with Ofsted requirements and nursery policies, • Commit to continuous professional development (CPD), • Reflect on practice and implement feedback, • Maintain a professional attitude, appearance, and conduct at all times Person Specification Essential • Level 2 or Level 3 Early Years qualification (or working towards), • Sound knowledge of the EYFS, • Understanding of safeguarding and child protection, • Ability to work effectively as part of a team, • Good communication skills (verbal and written), • Commitment to inclusive practice and children’s wellbeing Desirable • Paediatric First Aid (or willingness to train), • Experience working in an early years setting, • Experience as a key person, • Knowledge of SEND and inclusive practice, • Experience using observation and assessment systems, • Safeguarding Statement Just Little Kidz is committed to safeguarding and promoting the welfare of children. All appointments are subject to enhanced DBS checks, satisfactory references, and safer recruitment procedures.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Senior Manager of Awards will lead on individual title awards strategy, submissions, campaigns and event management across Sky Original Series (Scripted, Entertainment, Arts, Factual, Kids) & Film. The role reports to Head of Awards within a dedicated team of three and is a highly cross-functional role within the organisation. This job would suit someone from an Awards and/or publicity background and is a great opportunity to work on ambitious Sky Originals, as well as the broader range of content on Sky. This is a fixed term contract starting April 2026 and running through 2026/7 Awards season. While the role sits across Film & Television Awards, we are looking for candidates who have experience of leading and executing Film awards campaigns. Please note some ad hoc weekend, evening work and travel will be required. What you'll do: • Awards Strategy & Submissions: Work with the Head of Awards to devise individual Awards strategies for priority titles throughout the year. The role leads on the day-to-day submissions process for major and regional Film and TV awards, including BAFTA Film, BAFTA TV, RTS, Grierson's and UK craft guilds, collating and seeking sign off on submission materials from producers and internal commissioning teams., • Event Support & Management: As part of our year-round Awards work, this role oversees awards ceremony logistics, including talent travel, scheduling and hospitality, and plays a critical role in delivering Sky's presence at Award ceremonies, programming industry events to engage voters, including screenings and panels, and delivering Sky's sponsorships., • Relationship Management: This role will collaborate cross-functionally with partners within Sky, including Publicity, Marketing & Social, to deliver Awards campaigns and to maximise Awards opportunities for every show across their lifecycle include capturing on-set assets, junket requests/ activity, photography. The role will also liaise with co-production and international partners on FYC activity and hold relationships with awards bodies and guilds in the UK.What you'll bring:, • Experience working within the UK Awards space and can bring knowledge and existing relationships to the role., • Critical skills include strategic communications, creative campaigning and an ability to understand editorial from page to screen, coupled with a proactive and can-do mindset, strong project management, event management and operational expertise. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office base: Osterley: Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Up to £29,028 + Excellent Benefits Our Teaching Assistants are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Check out this video on what life as a ___at Witherslack Group is like! You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teaching Assistant at Witherslack Group, you’ll get all the support you need to succeed. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND Having joined Witherslack Group in 2022, Bramley Hill School is an independent specialist day school providing high-quality education. Based in Surrey and recently rated Good by Ofsted, the school meets the needs of pupils with a primary diagnosis of autism and additional needs such as PDA, ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension (matched up to 5%) Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Teaching Assistant, you’ll be able to connect with our pupils because of: * Your ‘can do’ attitude – a team player who rolls up their sleeves to help others * Ideally you’ll have experience working in a classroom, but if not, we can provide you will all the relevant training * Your genuine passion for supporting children to learn and the impact it can have on their lives * Your enthusiasm and expertise to support the teacher and work closely with our therapists At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

• Business: emap, • Brands: All Emerald Brands, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid– 3 days in the office, • Commercial Real Estate- Property Week, • Technology- AV Magazine, Electronics Weekly, • Retail/Packaging/Food- Motor Trader/Independent Retail News (Including Talking Retail) DFNI (including Frontier), Packaging News, Quality Food Awards, • Energy and Refining (Based in West London)-PTQ/Digital Refining/Decarbonisation Technology/PTQ India, • Education-Metropolis Education/Boarding Schools Guide, • Lead marketing at a strategic and commercial level for the portfolio and input into companywide activities., • With the MD decide on priorities in marketing, in the face of increasing and often conflicting demands., • Direct the marketing activities for the portfolio including audience development, events, paid subscriptions, data growth and management and driving sponsorship and advertising enquiries, and ensuring brand activities such as show attendance are at a high level., • Review current team structure and design a team organisation, which allows for delivery across an extensive range of activities, within the financial constraints the company can afford., • Lead, motivate and mentor the team., • Ensure projects are delivered on time and to budget., • Manage targets, revenue generation and KPIs across the portfolio., • Set and control budgets and report regularly on targets, spend and activity., • Develop and maintain relationships with key stakeholders, suppliers, and associations., • Be the driver in maintaining brand values, brand recognition and reputation., • Put data at the core of the portfolio growth, and with the MD develop data strategy across the portfolio. Ensure data is up to date and constantly renewed., • Maintain superior quality marketing communications across the portfolio and promote best practice., • Meet and exceed agreed targets and levels of service across the business., • Effective team working with a large variety of stakeholders., • Strong influencing skills with the ability to influence and negotiate for time and resources at all levels., • Evidence of success in building and managing relationships with high level stakeholders., • Evidence of success in prioritising and dealing with high level sensitive information and taking appropriate action on a regular basis., • Organisational awareness with the ability to operate with confidence and credibility across all functions of the Company., • Evidence of understanding and interest in technology, particularly digital media, social media, AI, and CRM and other marketing systems, • Excellent planning, organisational and time management skills, with the ability to work under pressure and to tight deadlines and to demonstrate an effective and resourceful approach to addressing issues., • Ability to manipulate and manage data. Strong skills and evidence of success in acquiring new data., • Sound judgement with the ability to interpret, analyse, and disseminate complex, sensitive information., • A strong understanding of business and organisational risk and the ability to analyse situations and apply judgement on decisions., • Resourceful and purposeful, with initiative, drive, and a powerful desire to deliver exceptional results., • A collaborator both internally and externally., • B2B media and events experience essential., • People management experience essential, • Subscriptions experience preferred., • Event experience preferred., • Can demonstrate successful use of technology to improve results/efficiency., • To be able to demonstrate understanding and use of AI., • Excellent copywriting skills., • Understanding of the use and development of data, and using it to drive product innovation., • Highly organised, • Detail orientated, • Motivated, • Driven, • High energy, • Curious, • High personal integrity, • Great communicator, • Trustworthy, • Collaborator, • Professional, • Careful, • Thoughtful, • Considerate, • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In‑house Excellence Awards and other innovation projects., • Cycle‑to‑work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global HR Operations Senior Manager, you’ll serve as a key thought partner, executing strategic initiatives to optimize HR operations. You will lead cross-functional projects (primarily Workday Time-Off) aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management - all while collaborating with a global network of HR professionals. • Foster strong working relationships with global HR teams and internal stakeholders to ensure responsiveness, transparency, and proactive issue resolution., • Identify and lead improvement initiatives to streamline operations, increase scalability, and ensure compliance across geographies., • Working with our Product Team, provide functional leadership and input into the deployment and optimization of new Workday features, driving increased efficiency and value across HR. Work with the regions and systems to collate and synthesize requirements., • Support the Workday Time Off implementation by engaging with regional stakeholders and project leadership, supporting Phase 1 countries with post-launch activities, and gathering the necessary configuration requirements for future phases. Partner with the Workday Technical team in the configuration and testing of the Time Off module in Workday. Support with ad-hoc project activities, including Project Management, Change and Communications, and Training., • Building strong relationships with global stakeholders at all levels by fostering trust, collaboration, and clear communication., • Managing multiple high-priority projects simultaneously by leveraging strong organizational skills, goal-setting, and planning in fast-paced environments., • Communicating complex concepts in a clear, structured manner that fosters understanding and alignment across diverse and global audiences., • Paying close attention to detail while delivering high-quality work at speed, ensuring timely and accurate responses to multiple, concurrent requests., • Applying sharp analytical thinking and demonstrating confident, professional communication in presentations and discussions; using strong influencing skills to drive alignment and impact., • Exercising sound judgment and discretion when handling confidential or sensitive information, ensuring trust and integrity are maintained at all times. What You'll Bring • Bachelor’s or Master’s degree in HR, Business Administration, or related field., • 5-7+ years of experience in HR Operations, General HR or People roles in a large, global, and complex organization., • Experience with HR systems such as Workday, ServiceNow, or similar enterprise platforms., • Experience launching tools and projects to track global employee data such as Time Off and Absence, • Strong understanding of HR administration, processes, and compliance., • Experience working across geographies and cultures in a matrixed global organization., • Relevant experience with change management or program management., • Experience or interest in leveraging automation or AI-powered tools in HR operations is a plus., • A collaborative mindset and a drive for continuous improvement. Additional info • Be part of a respected global brand that invests in its people., • Exposure to world-class HR systems, like Workday., • Work in a culture that prioritizes learning, diversity, and inclusion., • Join a team where your work directly drives global impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do • Define and implement the long-term vision for how the AI Factory builds and scales AI offers as BCG’s Practice Areas’ central AI and digital product engineering hub., • Leadership & Governance*, • Lead and inspire a 250+ person multidisciplinary engineering organization, covering product engineering, AI/ML, UX, data and platform design., • Co-chair the AI Factory governance forum with the CPO, and represent the unit in global leadership forums., • Define operating principles, establish operational KPIs and performance dashboards covering delivery efficiency, quality, user adoption, and ROI., • Shape the AI Factory’s governance model, setting direction, priorities, and investment allocations across initiatives., • Define the AI Factory’s operating model, including its interaction with Practice Areas and other areas of BCG (e.g. IT and BCG X), • Set and review the budget of the AI Factory, in partnership with the CPO, • Lead the integration of the multiple existing units that will be combined into a cohesive AI factory organisation, • Design and operationalise the organizational structure required to build and maintain digital solutions and the platform to support them, spanning core build pods, platform teams and enablement functions build & maintain digital solutions., • Define and execute a resource, recruiting strategy and workforce plan (including location, integration of temporary resources, budget management and outsourcing strategy) to fill capabilities’ gaps., • Partner with People and HR functions to strengthen the AI Factory’s Employee Value Proposition training pathways and retention strategies., • Build a high-performing engineering and leadership team that reflects BCG’s diversity and inclusion commitments., • Oversee capability development and role harmonisation from the integration of multiple existing units., • Define and implement agile, scalable delivery models for building and maintaining AI and digital tools., • Establish best-in-class engineering practices, including CI/CD, code quality, observability and documentation standards, • Define and set up platform in partnership with corporate platform teams, with reusable components required to accelerate product development., • Oversee continuous improvement in engineering practices, ensuring adherence to best-in-class development standards., • Oversee security, privacy and compliance for all AIF products in partnership with IT and Legal., • Establish engineering metrics to validate technical product performance as well as customer satisfaction and adapt approach based on feedback and learnings., • Translate lessons from current builds into reusable components and frameworks to reduce time-to-market for future offers, • Partner with the Product Strategy Lead and the CPO (Chief Product Officer) to drive and monitor commercial performance, and to capture feedback to drive product innovation that amplifies BCG’s market differentiation in AI and digital delivery., • Champion innovation within BCG to drive competitive differentiation in AI-enabled consulting and digital delivery What You'll Bring • 15+ years of (product) engineering leadership experience, including building and running engineering/product orgs of 200+ people., • Deep understanding of AI technologies, UX, software architecture and modern engineering practices., • Experience leading onshore and offshore engineering teams., • Proven track record in scaling engineering organizations, ideally gained in a leading tech firm., • Experience working in a global professional services, decentralized environment (e.g., BCG, McKinsey, Bain, or other global partnerships), with a deep appreciation for how such organizations operate and make decisions., • Expertise in digital product design and agile development, • Ability to balance strategic leadership with operational execution in a highly matrixed environment., • Exceptional communication and stakeholder management skills, with the gravitas to engage senior partners and the vision to inspire teams., • Entrepreneurial, results-driven mindset with a passion for building enduring product engineering capabilities. Additional info • BCG Chief Product Officer (CPO), • BCG PAL leadership, • BCG Product Strategy Lead, • Practice Area Leaders, who will remain budget owners for most offers, • BCG X and IT counterparts to capture potential synergies, • Knowledge and BST leadership, ensuring consistency in data, security and operating standards Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Senior Pricing Analyst Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description What youll do: As a Senior Pricing Analyst, you will recommend and deliver changes to prices and underwriting criteria to help achieve volume and profit targets across all products, channels and brands. Youll be responsible for delivering pricing initiatives to make esure’s pricing and rating capabilities market leading. You will develop an understanding of the market and brings relevant market insight to the attention of the Pricing Team. Youll be familiar with the main aspects of Pricing e.g. risk pricing, retail pricing and expenses, including how these are modelled/derived. Leads on building and updating risk/retail models using Radar, Emblem and alternative modelling/Data Science techniques. Responsible for implementing changes through the pricing algorithm as required. Ensure all rate changes are made promptly, in a controlled manner and that there are no major rate change audit issues. Leads on analysis to monitor key aspects of business performance, such as conversion, retention, loss ratios, and rate analysis as directed by the Pricing Manager, flagging any issues. Can understand and interrogate relevant data assets as well as some external data sources. Has a knowledge of all esure products, understanding the differences between them and how they should be analysed. Qualifications We’d love you to bring… Proven track record in analysis and detailed knowledge of the UK Motor & Home Insurance markets. Degree level education or equivalent with proven numeracy skills. A knowledge of pricing and modelling techniques Experience of applying multivariate statistical and/or Data Science techniques (e.g. Regression (GLMs), Clustering, GBMs) to business problems Computer literate with a knowledge of statistical software such as SAS or Python would be an advantage, as well as insurance pricing software, e.g. Radar and Emblem. A well organised and logical approach, with attention to detail and good communication skills are essential as is the ability to demonstrate an in-depth understanding of how the business works and performs. The ability to communicate technical information in non-technical terms where appropriate and the ability to produce clear and concise written reports. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage interview for 1.5 hours with one of our Heads of Pricing and another senior member of the Pricing team. This interview will allow us to learn more about you and your career (including technical Pricing questions). 2nd stage with a couple of individuals from our Pricing team for 1 hour. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

This is a rare opportunity to lead student services within a specialist performing arts environment, where student wellbeing, inclusion, and success sit at the heart of everything we do. We’re looking for an experienced, compassionate, and confident Head of Student Services to lead and shape stu

CRM Executive Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for 2 CRM Executives to join our dynamic Marketing team on 6 - 9 month secondments. The role delivers effective CRM campaigns through hands-on Braze experience, including building templates, canvases, and liquid logic for email and SMS. You will analyse data to identify winning variants, support marketing teams across all Braze channels, and explore new use cases that drive growth. By proactively identifying improvements and testing Braze Beta features, you will help advance the platform and enhance overall customer engagement. What youll do: Good working knowledge with Braze building templates and campaigns, with a strong understanding of canvases and liquid logic and proven examples of using them for both email and SMS. Able to complete data analysis and establish winning variants from ongoing optimisations Support the wider Braze team and look for new opportunities to continue to develop the braze platform. Consider new uses cases and support marketing team to deliver growth initiatives Work closely with the marketing team and transactional teams to deliver campaigns across all Braze channels, including Email, SMS, and Web Proactive problem solver, able to self- identify problems and tasks, with an aim for improving the CRM platform Strong desire to develop, and open to testing Braze Beta products and developing new use cases for emerging features. Qualifications What we would love you to bring: Hands on experience using the Braze platform, qualifications preferred Experience using tools such as Mixpanel, Databricks, Tableau, Jira or equivalents Analytical and commercial with a trading mindset We’d also like to hear if you have… Experience of working in a regulated environment A creative and inspired mindset with some UX experience Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Root Cause Analyst Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description What will my role entail? We are looking for a Root Cause Analyst on a 3-6 month fixed term contract. You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues. You will drive improvements in overall customer satisfaction and Regulatory adherence preventing reoccurrence of customer complaints. What will I do in this role? You will reduce customer complaints and highlight potential risks to the business by identifying Regulatory non-adherence, emerging themes or broken processes through effective and thorough root cause analysis and reporting. You will work with our Agile Squads and our Technology and Data Teams to prioritise, recommend, and track solutions to systemic problems. You will understand about additional cost implications, balancing the risks and benefits of their implementation to demonstrate the effectiveness of remedial activities. You will present root cause data and findings to management and customer forums to highlight, discuss, and escalate identified issues when required. You will provide business areas with insight, guidance and recommendations and ensure our Consumer Duty and all Regulatory responsibilities are complied with. Qualifications You are a good fit for the role if you have: Experience in complaint root cause analysis, quality assurance, or process improvement, preferably within financial services Proficiency in root cause analysis methodologies, tools, and data analysis techniques. Strong analytical and problem-solving skills with the ability to interpret complex data sets and identify trends and patterns. Knowledge of the Financial Conduct Authority’s regulatory requirements and standards relevant to complaint management A strong commitment to improving customer satisfaction and experience. Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly and concisely to diverse audiences. A detail-oriented skillset with a focus on accuracy in documenting findings and recommendations. Strong interpersonal skills with the ability to work effectively with cross-functional teams and build collaborative relationships Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.This vacancy is a 12 month fixed term contract position. What youll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Senior DevSecOps Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are recruiting a Senior DevSecOps Engineer to join our Technology function on a permanent basis. In this role, you’ll design, build and secure our cloud platforms and delivery pipelines. You’ll embed security into how our teams build and run software, automate controls wherever possible, and help improve our overall security posture. You’ll also support and mentor junior engineers, helping to grow strong DevSecOps capability across the business. What you’ll do: Design, build and secure AWS cloud environments using security best practice Create and manage Infrastructure as Code using Terraform Secure Kubernetes platforms, including clusters, workloads, networking and secrets Embed security controls into CI/CD pipelines Automate security controls and fixes to reduce manual work Work with engineering teams to fix vulnerabilities at pace Operate and improve cloud security tooling, including Wiz Support audits, threat modelling and security reviews Mentor junior DevSecOps engineers and support skill development Qualifications What we’d love you to bring: Strong hands-on experience in DevSecOps, cloud security, or platform security Practical experience with AWS, Terraform and Kubernetes security Knowledge of CI/CD security tools such as SAST, DAST, SCA and secret scanning Experience automating security using scripts, pipelines or APIs Familiarity with cloud security platforms such as Wiz (or similar) A solid understanding of secure software delivery and DevOps ways of working A collaborative mindset, with a passion for mentoring and improving how teams work Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, youll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. Youll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits. Support the data science and AI team in deploying scalable AI applications across the enterprise. Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS. Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries. Develop prompts, fine-tune models, and track results. Evaluate third-party GenAI and LLM technologies for cost-benefit analysis. Deliver projects from scoping and R&D to production deployment and benefit measurement. Follow and contribute to standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners and stay updated on field advancements and regulations. Collaborate with data governance and data management teams on data requirements. Qualifications What we’d love you to bring: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business. PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent, Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting, Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results. Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution. Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git. Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc. Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors. Knowledge of OO programming and software design, i.e., SOLID principles. Knowledge and working experience of AGILE methodologies. Familiarity with Databricks, and RAG application architecture a plus Experience with latency optimisation and quantisation preferred Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

The Institute of Hospitality (IoH) is in an enviable position to lead the global hospitality sector in Diversity, Equity, Inclusion and Belonging (DEIB). The role of Diversity, Equity, Inclusion & Belonging (DEIB) Lead for Hospitality (hereafter referred to as the “DEIB Lead”) will form part of

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. For more information on Royal Mail Group and our values please click here:. Trust is the foundation of Royal Mail.

A prominent hospitality organization in the UK is seeking a DEIB Lead to drive diversity and inclusion initiatives.

For more information on Royal Mail Group and our values please click here: . There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey. Royal Mail Group is committed to inclusion and representing

Leading two high-performing teams as a single department (internal communications and engagement, and culture and inclusion) alongside their Heads of Team, you’ll play a pivotal role in embedding cultural change, advising on change management, strengthening two-way communication, and ensuring our

Asda Allies Inclusion Networks – inclusive workplace and celebration of differences. Asda is an equal‑opportunity employer committed to creating a diverse and inclusive workforce.

A leading mental health charity is seeking an Assistant Director of Culture and Engagement for a 13-month interim position. This role will lead the organization’s culture, internal engagement, and equity, diversity, and inclusion strategies. Ideal candidates are strategic leaders with a strong bac

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. For more information on Royal Mail Group and our values please click here: . There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfec

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. For more information on Royal Mail Group and our valu

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. For more information on Royal Mail Group and our values please click here: . We are now recruiting for Automation Maintenance Technician at our Croydon Mail Centre, Croydon, CR9 4AA site.

AECOM is a global infrastructure consulting firm that delivers professional services across the project lifecycle.With a focus on sustainability, equity, and inclusion, AECOM partners with public and private sector clients to solve complex challenges and create lasting legacies.As an Electrical Wate