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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    16 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    6 days ago
    Full-time
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

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  • Procurement Manager
    Procurement Manager
    7 days ago
    Full-time
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Executive Assistant
    Executive Assistant
    19 days ago
    £26000–£30000 yearly
    Full-time
    London

    Artist campaigns, packed calendars, moving invoices, last-minute requests, half-finished thoughts. All of this requires a tight ship to be run. As our Executive Assistant, you’ll be running a system to make sure all of the above runs smoothly and as efficiently as possible for the wider team. You’ll support the leadership team across company operations, finance admin, diary management, office organisation and day-to-day logistics. This is an operational role at the centre of the business. You'll own the manual, reactive work that keeps everything moving, so the central team can stay focused on theirs. This is not a content role, a social media role, or a way into the creative team. It's for someone who actually enjoys operations and making things run properly. In short, spreadsheets give you life. What Will I Do? Leadership & Executive Support • Support the central team with day-to-day operations, coordination and practical admin, • Take ownership of recurring admin and the manual work that keeps everything running, • Manage diary and calendar logistics, • Support travel planning and bookings, • Handle reactive in-person tasks and day-to-day problem-solving, • Act as an information filter by surfacing what matters and quietly handling what doesn’t Finance & Business Operations • Support the day-to-day running of finance and admin across the business, • Help manage billing, invoicing, payment follow-up and internal financial processes, • Keep trackers, records and operational systems accurate, organised and up to date, • Work confidently within existing automations and internal systems New Business & Internal Support • Build Mailchimp templates and handle sends, • Support outreach, follow-up and day-to-day coordination, • Organise assets, source files and supporting materials when needed, • Support research for internal strategy work and wider company outputs, • Help produce recurring internal updates and newsletters Meetings, Team Admin & Office Management • Act as a first point of contact for internal logistics and team admin queries, • Support meeting prep, note-taking and action tracking, • Help maintain a calm, organised and well-run office, • Manage post, parcels, supplies and equipment, • Coordinate cleaners, deliveries and day-to-day practical upkeep, • Maintain shared trackers, contact systems and internal resources across the business Who Are You? Educated to degree level (preferred in a relevant field). An undergraduate degree in Business Administration, Business Management, Operations or a closely related field is preferred. The grounding matters. We want someone who has already studied how organisations actually run. Experienced in a similar role. You’ve done this kind of work before. You’ve supported a leadership team, run a calendar, owned the trackers, and learned the rhythm of operational work in a fast-moving environment. Organised to an unusual degree. You get genuine satisfaction from a well-maintained tracker, a tidy inbox, and a room that’s been set up before anyone even has to ask. A natural at managing people and priorities. You’re comfortable working across different styles, personalities and levels of urgency without needing constant hand-holding. Calm under reactive pressure. Things move quickly here. You’re discreet, reliable and level-headed enough to keep moving with them. Digitally native and tech-literate. You're not a developer, but you've already worked out how to use automations to make your own life easier. You'll do the same for us. Confident with numbers. You’re comfortable working with figures day to day. Reconciling invoices, spotting errors in a tracker, sense-checking a total, keeping budgets and payment records tidy. Numbers don't intimidate you, and you take care to get them right. Fluent in the essentials. Strong Google Workspace skills are essential, especially in Sheets. You're comfortable with formulas, filters, and building trackers that work properly. Experience with Xero and Mailchimp is a bonus. Being quick with new tools matters more. Industry-curious. You're interested in music and culture, and you've got enough context to spot the details. Operations-oriented by choice. This matters most: you want to build a career in operations. You're here for the role itself, not as a way into content or socials, but you still have somewhat of an understanding for music and the industry. What’s in it for You? • Salary: £26,000–£30,000 depending on experience., • Unlimited Annual Leave: With tracking and support to ensure a minimum of 28 days per year., • Generous Pension Contributions: 2:1 employer match on pension contributions., • Career Progression: A clear development path, with scope to grow into an Operations or Business Manager function as the company scales., • Hybrid Working: Two days in the office per week, based in East London, with the option to work remotely., • Vibrant Work Culture: Collaborate with like-minded peers who prioritise creativity and a balanced work-play environment.

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  • Sales Representative - £15.80/hour base + uncapped commission
    Sales Representative - £15.80/hour base + uncapped commission
    25 days ago
    £15.8–£17 hourly
    Full-time

    We're looking for a sales shark. This is a cold-approach floor sales role at our Westfield Stratford City kiosk — onboarding the public to World, the privacy-preserving proof-of-personhood network. £15.80/hour base. Weekly commission, uncapped. Realistic full-time take-home in the ~£45,000 OTE range once you're up to speed on a typical-volume kiosk; more if you push the team into the stretch bands. If you've done direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, or kiosk/promo conversion work, this is built for you. We hire on conversion instinct, not CV polish. What you'll earn • Base: £15.80/hour, paid monthly via PAYE on the last working day of the month. No zero-hours. Real contract, real rights, real PAYE., • Commission: weekly, uncapped, paid mid-month. The kiosk team builds a shared weekly pool from cumulative signup bands (the more the team converts, the more every signup pays — momentum compounds). Your slice of the pool is proportional to your own signups — outwork the floor, take a bigger share. Team Leaders can also call flash challenges that stack on top., • Multiplier: starts at 85% as a T2, unlocks to 100% with tenure (+1%/month) and tier promotions (+5%/tier). Late, on-phone, or no-show cuts the multiplier — the system rewards the people actually putting up numbers., • Realistic OTE at full-time (40h/wk): ~£45,000 — base earnings plus the variable pool described above, once you're up to speed and the multiplier has unlocked., • Stretch: the variable scheme is uncapped. If your kiosk pushes signups into the higher cumulative bands, the per-signup pool rate roughly doubles and the share grows with it. Kiosks running at stretch volumes pay materially more than the realistic OTE figure above. We won't quote a top-earner number for a kiosk that hasn't opened yet, but the design rewards push., • Holiday: 28 days incl. UK bank holidays, pro-rated. Holiday is taken as paid time off — not rolled into your hourly rate., • Pension: workplace pension, auto-enrolment., • Paid training before your first shift. Progression Honest ladder. We promote on competency, not time-served. • T1 — Brand Promoter (£14.80/h), • T2 — Brand Ambassador (this role on the inside) (£15.80/h + uncapped commission), • T3 — Team Leader — salaried (£35,360 + uncapped commission). Run a kiosk, run a team., • T4 — Cluster Manager — salaried. Run multiple kiosks. If you can hold the floor, hit the numbers, and make the people next to you better, Team Leader is months away, not years. T3 jumps you to a salaried base of £35,360 with the same uncapped variable on top. We're staffing the first cohort of London kiosks now — early hires are the natural feeders for the first round of TL promotions. What you'll do You're at the kiosk for your shift. The job is high-volume cold-approach conversion: • Open conversations with people walking past. No leaflets, no chasing — confident, clear, friendly opens. The kiosk gives you the foot traffic; you do the hook., • Run the demo. A 30-second pitch on World, then walk the interested ones through the verification on the spot — about two minutes per person. Get them onboarded, log it, get on with the next one., • Own your numbers. You'll know your daily signup count, your conversion rate, and your share of the team pool, in real time., • Open / close the kiosk per checklist. Equipment hand-back at end of shift., • Run solo shifts in low-traffic windows when no Team Leader is rostered (subject to centre rules — never alone where the venue requires a pair)., • Coach the newer Brand Promoter on the floor with you — show, don't lecture., • Resolve first-line incidents. Escalate cleanly to Team Leader → Site Manager → Founder. It's high-volume, repetitive, conversion-driven. If you've worked a sales floor or a fundraising patch, you'll feel at home immediately. What we need from you • A track record of converting cold approaches. Direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, kiosk/promo conversion — anything where the metric was "did the stranger say yes"?, • Numbers focus. You know what your conversion rate was last month and you can talk about it., • Grit. Same energy on the 273rd approach as the 1st. Slow Tuesday afternoons don't break you., • Coachable AND a coach. You take feedback well, AND you can show a starting Brand Promoter how to do it without making them feel small., • Clear English. Other languages — Portuguese, Spanish, Arabic, Mandarin, anything shopping-centre-relevant — are a real plus., • Comfortable with a phone and a tablet. If you've sent a WhatsApp and used a banking app, you're fine., • Right to work in the UK. We can't sponsor at this stage., • Reliable. You show up, on time, ready. The full-time hours and the uncapped upside both depend on it. No degree required. Min 1 year experience requirement — we want proof you can convert, in whatever form that comes. A few things to be straight about • It isn't sales of a product. People come up, get verified for free, and leave with access to a network — there's nothing to buy. You're not closing a contract or taking a payment. Your "sale" is the verification itself. We use Sales Representative on this post because the conversion mechanics are the same as field sales (cold approach → demo → close → log → next), and that's the talent pool we're hiring from. The internal title on your contract is Brand Ambassador., • It isn't crypto. World is a digital identity protocol — not a coin, not an investment. We don't sell crypto, don't promote investment, and don't take money from anyone we verify., • No misleading sells, no pushy chase. Friendly, direct, professional. A "no" is a "no". The centre's rules are non-negotiable., • Privacy-preserving by design. Joining World doesn't mean handing over personal data. Neither World nor Syncera UK collects, stores, or sells personal data — it sits with the user on their phone. About Syncera Syncera is an Operator Partner inside the World network. We started in Portugal (500k verified), expanded to Brazil (200k verified, 14 live locations stood up in under three months), and we're now opening kiosks in London. Our job is on-the-ground conversion: kiosks in high-traffic shopping centres, real human onboarding at scale. Hours, terms, location • Hours: full-time, 40h/wk — the role is built for sales people who want maximum earnings exposure. We can negotiate a part-time floor (minimum 12h/wk) for the right candidate, but the default is full-time. Standard shopping-centre trading hours, including weekends., • Location: Westfield Stratford City, E20 1EJ. Occasional cover at other London kiosks as we grow., • Contract: PAYE part-time hourly with an agreed minimum number of hours every week. Not zero-hours. Real PAYE rights and benefits., • Internal grade: T2 Brand Ambassador. The "Sales Representative" title on this post is the recruitment-funnel name — the contract you sign on day one names the role as Brand Ambassador., • Uniform & kit: provided., • Background check: standard pre-employment checks before you start. How to apply — record a 30-second video We don't shortlist on CVs alone for this role. Hit Apply on this listing — you'll record your 30-second video pitch directly in our applicant flow. Pitch us the World project, the way you'd pitch a stranger walking past the kiosk. Everything we expect you to know is in this post. What we're looking for: • Your opener — first 5 seconds matter most., • Your conversion instinct — energy, warmth, the read on a cold audience., • How you carry yourself when the camera is the prospect. What we're not looking for: • Technical depth on World, identity protocols, or cryptography. We'll teach you all of that., • A polished, edited mini-film. Phone camera, one take, good light, real you., • A complete grasp of the project. We're hiring on conversion instinct, not expertise. The whole apply takes about 5 minutes: a CV upload — for sales hires we want a quick read on your conversion track record (numbers, not adjectives — "averaged 8 sales/day on energy doorstep" beats "exceptional sales performer") — a short right-to-work confirm, and the 30-second video. If you can convert cold strangers and want a real ladder with uncapped weekly commission — record the video. Thirty seconds of you tells us more than three pages of your CV. Ready?

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