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Summary\n\nCustomer Service Advisor\n\nDo you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you!\n\nWe're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands.\n\nPay: £14.40p/hr\nContract Type: Temporary\nContract Length: 6 months\nStart Date: 5th May 2026\nWorking Pattern: Full Time, 35 hours per week\nShifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home:\n\nAfter 8 weeks training you can work from home 3 days per week. \nBased in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do:\n As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as:\n\nHandle incoming home insurance claims via phone and online channels, gathering key information and registering new claims accurately at first notification.\nSupport customers in distressing situations (e.g., theft, damage, loss, major home incidents) by guiding them through the claims process from start to finish.\nAssess claim details and make routing decisions, identifying when cases require specialist teams, escalation, or further investigation.\nIdentify potential fraud, misrepresentation, or non‑disclosure at first contact and direct these cases to the appropriate experts.\nManage complaints and deliver compliant customer service, including having difficult conversations where claims aren't covered and documenting decisions clearly. \n\n What We Offer:\n\nWork from home 3 days per week (after training sign off)\nWeekly Pay\nComprehensive training and ongoing support to ensure your success\nA vibrant and supportive team environment\nOpportunities to develop your skills in the financial services industry\nOnline payslips\nDedicated aftercare team\nAnnual leave allowance\nEmployee Assistance Programme\nAccess to Able Futures \nEyecare vouchers\nAccess to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more\nSmart Spending App\nWorkplace Pension scheme \n\nWhat We're Looking For:\n\nCrucially, you're a people person - working with your team to provide an essential service to our customers.\nThe emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs.\nThe passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met.\nAdhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing.\nStrong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. \n\n Why Join Us?\n Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.\n We want our people to feel that they belong and can be their best, regardless of background, identity or culture.\n We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.\n And it's why we especially welcome applications from under-represented groups.\n We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.\n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Trainee Sales Consultant – No Experience Required! Location: Brighouse (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k–£60k OTE) Hours: Mon–Fri (No Weekends | Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Brighouse looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales—we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? • The Money: A solid £25k base with a realistic OTE of £50k–£60k. Commission is uncapped—if you work hard, you get paid., • The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you’re talking to people who actually want to hear from you., • The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday., • The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you’ll be doing Based in our vibrant Brighouse hub, you’ll be the first point of contact for customers looking to protect their family’s future. • Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help., • Managing: Keeping track of your pipeline and following up on warm leads., • Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: • Mon–Wed: 09:30 – 19:00, • Thursday: 09:30 – 18:00, • Friday: 09:30 – 16:30 (Early Finish!) What we’re looking for You don’t need a fancy CV; you just need the right attitude: • Resilience: You see a "no" as just one step closer to a "yes.", • Communication: You’re a "people person" who finds it easy to build rapport over the phone., • Ambition: You want to earn more than just a basic salary and are eager to build a long-term career., • Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.Ready to change your life? If you’re driven, professional, and ready to earn what you’re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunity recruitment agency. E&OE

Insurance Sales Advisor Salary: £35,000 basic + uncapped commission (OTE £50k–£70k) Location: South Cerney The Role We’re looking for ambitious, confident Sales Executives to manage warm inbound enquiries and guide customers in choosing the right health, life or incom

Youll generate and manage your own leads, advise clients, and sell a broad portfolio of products includingLife Insurance, Critical Illness, Income Protection, Accident & Sickness Cover, and Business Protection solutions. Were recruitingProtection Advisorsfor a trusted financial protection provider e

Job Description Self-Employed Protection Advisor (Domestic & Business) Exceptional Commission Structure No previous experience necessary full training will be given.

Whats in it for you?Uncapped monthly commission with strong earning potentialRealistic first year on-target earnings with higher earnings once establishedRegular bonuses, incentives and performance rewardsPrivate heal

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To learn more about benefits of working with us, click Awards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards:* Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the Year, Winner: Reinsur

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A dynamic financial services company in the UK is seeking self-employed Mortgage and Insurance Advisors for their Derby team. The role involves providing tailored advice on mortgage and insurance products, with the flexibility to meet clients in various settings.

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Clinical Nurse Advisor (Connected Care) – Cromwell Hospital, Kensington London SW5 0TU. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance.

A leading insurance broker in Buckinghamshire is seeking a Personal Lines Advisor to manage customer enquiries and ensure excellent service. The ideal candidate will have experience with home and motor insurance and a commitment to pursue Cert CII.

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A leading global insurance company is seeking Talent Acquisition Advisors for 12-month fixed contracts. The roles focus on either Technology & Enabling Functions or Insurance & Underwriting. Candidates should have strong recruitment skills and experience, ideally in technology or insurance sectors.

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The HR advisory team consists of 3 HR Advisors supporting different client groups and working closely with the relevant HR Business Partners. The HR advisors will also be expected to support/lead on some HR projects where required as well as work with the HR Business Partners on ER matters. Maintain

A specialist insurance intermediary in the United Kingdom is seeking an enthusiastic Insurance Advisor. This role involves providing exceptional customer service, assisting clients with their insurance options, and processing applications. Ideal candidates will possess strong communication skills, e

Wepromote within, everyone in a leadership position started out as an Insurance Advisor – We give you all the tools, all we ask from you is the desire to succeed. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a too

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