Internal communications manager jobs in BrentfordCreate job alerts

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Chef De Partie, hot section to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Run the Hot Section during prep and service, • Prepare dishes from scratch, following our recipes and standards, • Keep your section organised, clean and service-ready, • Support and train new team members, • Work closely with Kitchen Management to ensure smooth service, • Lead by example with energy, precision and a problem-solving mindset, • Follow all food safety and hygiene standards, • Support your team during busy services About You The ideal candidate can demonstrate: • Big smile and real passion for Italian food, • Previous experience as a Chef de Partie in a large and busy section, • Excellent knowledge of Italian cuisine, • Strong teamwork, leadership and communication skills, • Proactive attitude and great energy during high volume services, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £ 18.46 hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Receptionist – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Part-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Receptionist, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Pastry Chef De Partie to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato., • Onboard and train new pastry chefs, coaching and supporting the team, • Work closely with kitchen management to ensure smooth operations, • Maintain high standards of hygiene, cleanliness and organisation in the pastry section, • Uphold Big Mamma quality standards and recipes, • Bring positive energy and a problem solving mindset to every shift, • Help create the best moment of our guests' day About You The ideal candidate can demonstrate: • Big smile and passion for Italian food, • Great energy, proactive attitude and team spirit, • Expert knowledge of Italian desserts and pastry techniques, • Previous experience leading a pastry team in a restaurant environment, • Excellent teamwork, leadership and communication skills, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £18.71 /hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.

Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. ++The Role:++ As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room and lead a team into exceptional hospitality. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Management Team & Kitchen Team. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and Wine desirable. BENEFITS + BEST BITS · Transparent and fair TRONC payments · Pergo development program · Up to 10% Bonus · Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards · Additional days holiday after 2 years continuous service · Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · 70% of our management teams are people we have progressed internally · Career development + opportunity to grow and expand in this role as the business expands · Company awards to celebrate team and regular events · Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)· · Paid sick leave · Compassionate Leave · Enhanced Maternity, Paternity and Adoption leave · Length in service; earn additional holiday after 2 years continuous service · Incipio FC + Seasonal Socials · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme · 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Position: Shop Kit Kemp Warehouse & Inventory Coordinator (4 months contract) The Warehouse & Inventory Coordinator is responsible for the efficient day-to-day management of the Shop Kit Kemp warehouse operations and maintaining accurate inventory records across Shop Kit Kemp's stock holdings. The role will ensure that goods are correctly received, checked, stored, recorded, while maintaining a well-organised warehouse and accurate stock information to support the Shop Kit Kemp team. Key Responsibilities • Manage the day-to-day running and organisation of the warehouse., • Receive deliveries, checking quantities, condition and accompanying paperwork against orders and delivery notes., • Accurately record all incoming and outgoing stock (transfers to the Ham Yard Shop)., • Maintain up-to-date inventory records, any queries reporting to the Group Retail Manager, • Ensure stock is correctly labelled, stored and easily identifiable., • Monitor stock levels and highlight shortages, surplus stock, damaged items, or discrepancies reporting to the Group Retail Manager., • Assist with stock counts and regular inventory checks, investigating and resolving discrepancies., • Maintain a clean, safe, and organised warehouse environment., • Ensure stock is stored appropriately to prevent damage, loss, or deterioration., • Follow all relevant health and safety procedures and ensure safe manual handling practices., • Some packing shop orders will be required; however, the main responsibility will be the stock Skills & Experience • Previous warehouse, stock control, or inventory experience preferred., • Strong organisational skills and attention to detail., • Good understanding of stock management and inventory control., • Ability to prioritise and manage multiple requests in a busy environment., • Good communication skills and ability to work with delivery suppliers and the internal teams., • Practical, hands-on approach with the ability to work independently., • Physically able to move and handle stock (upto 25kg) safely where required. Location Firmdale Village, Unit 4 Ryan Drive, Brentford, TW8 9ZB Monday to Friday – 9am to 5.30pm – 40 hours If you're eager to make an impact, grow your career in retail, and work in a dynamic, supportive environment, apply today! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Host/ess – Thesleff Group Thesleff Group is a growing restaurant group bringing together some of London's most exciting and distinctive dining destinations. We are passionate about creating memorable guest experiences through exceptional hospitality, great food, and a strong team culture. We are currently looking for friendly, confident, and professional Host/esses to join our front-of-house teams at: • Sale e Pepe, Knightsbridge – a London institution proudly welcoming generations of guests and lovers of traditional Italian hospitality since 1974., • Los Mochis, Notting Hill – a vibrant and contemporary dining destination known for its distinctive Mexican-Japanese cuisine, energetic atmosphere, and exceptional hospitality. Located in some of London's most sought-after neighbourhoods, both restaurants offer an exciting opportunity for hospitality professionals looking to develop their careers within an ambitious and growing restaurant group. The Role As a Host/ess, you will be the first and last point of contact for our guests and play a key role in creating a warm and memorable dining experience. You will be responsible for welcoming guests, managing reservations and table allocations, supporting the smooth flow of service, and ensuring every guest receives the highest level of hospitality from the moment they arrive. This is an excellent opportunity for someone who is passionate about hospitality, enjoys working with people, and is looking to develop their career within Thesleff Group. Key Responsibilities • Welcome and greet guests warmly and professionally, • Manage reservations, guest enquiries, and table allocations efficiently, • Coordinate with restaurant management and the floor team to ensure a smooth flow of service, • Escort guests to their tables and provide a polished and friendly introduction to the restaurant, • Maintain excellent knowledge of reservations, VIP guests, special occasions, and guest preferences, • Answer telephone, email, and in-person enquiries in a professional manner, • Manage waiting guests and communicate expected waiting times clearly, • Maintain the reception and entrance area to a high standard at all times, • Build positive relationships with guests and help create a personalised dining experience, • Handle guest requests and feedback professionally and efficiently, • Support the wider front-of-house team when required, • Maintain and follow The Sleff Group's service and presentation standards About You • Previous experience as a Host/ess or in a similar front-of-house role within a quality, fast-paced restaurant, • Friendly, personable, and confident with a natural passion for hospitality, • Excellent communication and interpersonal skills, • Impeccable attention to detail, • Well presented with a professional and positive attitude, • Strong organisational skills and the ability to manage multiple priorities, • Calm and composed when working under pressure, • Comfortable engaging with a wide range of guests, • Strong sense of ownership and responsibility within your role, • Good spoken and written English, • Willingness to learn and develop within the team, • Ambitious and motivated to progress your career within hospitality, • Must have the right to live and work in the UK What We Offer • Salary of up to £15 per hour, • 28 days paid holiday per year, • Pension scheme, including employer contributions, • Free meals while on duty, • 50% employee dining discount when visiting with family and friends, • Career progression opportunities within a growing restaurant group, • Internal training and career development, • Supportive and people-focused working culture, • Fantastic staff events, • The opportunity to work at two of London's exciting and well-established dining destinations Equal Opportunities Thesleff Group is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates regardless of race, colour, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy and maternity, age, disability, nationality, or any other legally protected characteristic. If you are a warm, personable, and professional Host/ess who loves hospitality, people, and food, and you are looking to develop your career within a passionate and successful team, we would love to hear from you. Join Thesleff Group and become part of the team at Sale e Pepe Knightsbridge or Los Mochis Notting Hill.

About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for a passionate and hands-on Lead Pizza Chef (Junior Sous Chef) to join the kitchen team at Juno, our new Italian bar and restaurant in Olympia. You'll take the lead on our pizza section, bringing great energy, consistency and a real love for Italian food to everything you do. Working closely with the Head Chef, you'll help deliver incredible pizzas, support and develop the wider kitchen team, and keep standards high while making sure the kitchen is a fun, collaborative place to work. If you're a confident pizza chef ready to take the next step in your career, we'd love to hear from you! Our Junior Sous Chefs are proactive, detail oriented leaders in the kitchen. They are true food enthusiasts; creative, passionate, and committed to impeccable standards, while ensuring full compliance with food safety regulations. As a Junior Sous Chef, you will support our Chef De Parties, Commis Chefs & Kitchen Porters in maintaining our high standards of service, leading from the front and helping to develop the skills of your team. We empower our Junior Sous Chefs to be approachable, open, honest & respected, and give them the tools to develop their team & themselves. WHAT YOU'LL BE GETTING UP TO • Collaboratively deliver the menu items with confidence, precision, and pride, • Work closely with the Sous Chef & Head Chef to lead the wider kitchen team to create exceptional guest experiences, • Running the day to day operations of our kitchens, • Ensuring we are compliant, clean and safe, • Prepping for the day ahead and delegating tasks to the team to ensure success, • Supporting with stock management, • Creating new and exciting dishes for menu changes and seasonal specials, • Training and Developing your team, • Lead by example on compliance, safety, and completing e-learning and checklists, • Represent yourself and the Incipio brand with positivity, professionalism, and pride WHAT WE'RE LOOKING FOR • Previous experience as a Chef in a fast paced, multi brand, enviroment, • A passion for hospitality, attention to detail, and high standards of food preparation and presentation, • Organised, clean, and confident in maintaining food hygiene, stock rotation, and compliance, • A team player who contributes to a calm, collaborative and motivated kitchen culture, • Strong communication and willingness to train, mentor, and support junior chefs, • Energy, pace, and a genuine desire to grow your craft within a high-performance kitchen Benefits & Best Bits • Transparent and fair TRONC payments, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)·, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Bartender - Los Mochis Notting Hill Los Mochis is seeking an outstanding Bartender to join our Notting Hill restaurant, elevating the London dining scene in a vibrant and stylish venue in the heart of Notting Hill. As a Bartender, you will act as an ambassador for our exceptional beverage program and guest experience. Your passion, personality, and precision will create memorable moments for every guest, delivering outstanding cocktails and service in a fast-paced, luxury environment. About Us From Tokyo to Tulum, Los Mochis is the global pioneer of pairing Mexican & Japanese cuisines, showcasing the vibrancy, passion, and heat of Mexico while celebrating the cool elegance and precision of Japan. Our award-winning team brings years of international hospitality experience. If you love people, hospitality, and exceptional drinks — and want to grow within a fast-expanding restaurant group — we'd love to meet you. Benefits Include: • Private health care after probation, • Study support scheme, • Free meals while on duty, • Career progression within a fast-growing restaurant group, • 50% discount when dining with family & friends, • People-focused culture, • Internal training and career development, • Fantastic staff events Duties and Responsibilities Include: • Preparing and serving cocktails, wines, spirits, and non-alcoholic beverages to brand standards, • Delivering exceptional guest service at the bar and restaurant service stations, • Maintaining cleanliness, organisation, and stock control of the bar, • Managing mise en place and ensuring smooth bar operations during service, • Engaging with guests and making informed recommendations, • Handling payments and cashing up responsibly, • Supporting the wider front-of-house team to ensure seamless guest experience As a Bartender, We Would Love You To Have: • Previous experience in a fast-paced, quality cocktail or restaurant bar, • Strong product knowledge of spirits, cocktails, and bar techniques, • Impeccable attention to detail and presentation, • Passion for hospitality and guest experience, • Strong English communication skills with a willingness to learn, • Ability to work under pressure while maintaining standards, • Drive and ambition to grow within the team Proof of right to work/pre-settled status in the UK If you are a dedicated, energetic professional with a passion for bartending and hospitality, we invite you to apply. Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.

Summary of Position The Kitchen Helper executes assigned prep, receiving, storage, service support, waste and closing tasks to the current kitchen standard. The role works from the approved demand/prep plan, Recipe Bible and PPM, maintains food-safety controls and records receiving, inventory and waste truthfully. Key Performance Areas (KPAs) · Demand, Prep & Production Support · Receiving & Storage · Food Safety & Product Control · Equipment & Service Support · Waste, Close & Evidence Duties & Responsibilities Demand, Prep & Production Support · Read the current IMS/demand requirement and prepare assigned work to the day's · plan. · Execute prep, dessert and support work to the current Recipe Bible/PPM and Kitchen · Manager/Kitchen Cook direction. · Support live-service pars and production without unauthorized substitution or · shortcut. Receiving & Storage · Receive deliveries to approved protocol: temperature, quantity/count against PO, · condition and immediate escalation of variance. · Complete same-day receiving/IMS records accurately; no deferred or fabricated · entries. · Store and rotate product correctly using FIFO, labels, cold-storage limits and approved segregation. Food Safety & Product Control · Maintain hygiene, sanitation, allergen controls and clean/dirty separation throughout work. Equipment & Service Support · Operate assigned VITO/oil-filtration tasks only within approved responsibility and under Kitchen Manager supervision. Waste, Close & Evidence · Record waste exactly and immediately in the approved system/process. · Label and store remaining product, sanitize/deep-clean the assigned area and complete close after Kitchen Manager verification. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Prep and assigned production are completed to the current demand plan and · approved recipe/presentation standard. · Receiving temperatures, quantities, condition and same-day IMS records are · accurate and complete. FIFO, labels, cold-storage limits and segregation are maintained throughout the shift. · No unauthorized substitution, shortcut or fabricated/deferred system entry is used. · Waste is recorded exactly and the assigned close is verified by the Kitchen Manager. Qualifications · Previous kitchen experience is preferred but internal candidates may enter through the approved development/cross-track pathway. · Be able to understand kitchen, food-safety and working instructions in the predominant working language. · Be able to perform basic counts/calculations and use the approved kitchen/IMS · systems. · Meet applicable food-handler and local health requirements and complete Kitchen Helper certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Practical ability in basic food preparation, receiving, FIFO/labels, hygiene, IMS/waste entry and approved VITO support under supervision. Current Kitchen Helper certification is required before independent assignment. Where It Leads Kitchen Helper (you are here) > Kitchen Cook (next) > Grill Master > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager; cross-move to Runner is permitted with Runner certification To earn your next role: · Assignment Policy: Complete at least one year as a Kitchen Helper before permanent progression unless an approved People OS exception applies; Kitchen Cook development is planned at 3 months, while a Runner cross-move follows the destination Development Plan. · Swiss Butter Academy: Maintain current Kitchen Helper certification and complete the destination-role Academy/certification before independent assignment. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

£35,000–£70,000 per year, depending on experience Full-time | Permanent | London SilverOak Solicitors is seeking a Personal Injury Solicitor with at least 3 years’ PQE to join our growing practice in West London. The role involves managing a varied caseload of claimant EL, PL and RTA matters, including Fast Track and Multi Track claims, from initial instruction through to settlement or trial. This is an excellent opportunity for a solicitor with experience in personal injury litigation who is confident managing their own caseload, providing clear advice and progressing claims proactively. Office-based, hybrid or remote working arrangements are available, depending on experience and agreed during the recruitment process. The role You will independently manage EL, PL and RTA claims, including Fast Track and Multi Track matters, from initial instruction through to settlement or trial. Alongside managing your own caseload, you will have the opportunity to demonstrate and develop your leadership skills by supervising paralegals, providing practical guidance and supporting their professional development. Depending on your skills and experience, there may also be scope to take responsibility for running a department, offering a clear route for career progression within the firm. Your responsibilities will include: · Developing case strategies and progressing claims proactively. · Assessing evidence and providing clear, practical advice. · Negotiating settlements and preparing cases for trial where required. · Managing deadlines and maintaining accurate case records. · Supporting and advising paralegals. About you · At least 3 years’ PQE in claimant personal injury. · Experience handling pre-litigation and litigated EL, PL and RTA claims, including serious injury matters. · Strong litigation skills and experience using the MOJ Portal. · The ability to organise your caseload, meet deadlines and maintain accurate records using a case management system. · Excellent client care, communication and negotiation skills. What we offer · Competitive salary based on experience. · Office-based, hybrid or remote working options. · Bonus scheme and profit sharing. · Company pension. · Structured coaching and internal and external training. · Opportunities to develop leadership experience through supporting paralegals. · Company events and flexitime. Working arrangements This is a full-time, permanent position, Monday to Friday (09:00 – 17:30). Please indicate whether you prefer office-based, hybrid or remote working. Your preferred working arrangement, including any required office attendance, will be discussed during the recruitment process, taking your experience into account. Our office is based in Greenford, West London, offering a convenient location for candidates living in West London and the surrounding areas. Apply Only shortlisted candidates will be contacted. Experience: • Personal Injury Solicitor: 3 years (required), • Legal Executive: 3 years (required)

Chef de Partie – Cold Section Galleria Restaurant & Catering | Bayswater, London We are looking for an experienced, reliable and organised chef to manage our salad and cold starter section independently and support catering preparation. Responsibilities: • Prepare and present salads and cold starters to a consistently high standard., • Organise daily preparation for restaurant service and catering orders., • Monitor stock, carry out stock counts and place supplier orders in coordination with the Head Chef., • Check deliveries and ensure the section is fully stocked and ready for service., • Manage stock rotation, date labelling and waste., • Keep the section clean and follow food hygiene and allergen procedures., • Work closely with the kitchen team during busy services. Requirements: • Previous experience running a kitchen section., • Strong organisation and stock management skills., • A hands-on approach and the ability to work independently., • Good communication skills for working with colleagues and suppliers., • Persian cuisine experience is welcome but not essential., • Right to work in the UK. We welcome applications from all backgrounds. Pay: £12.75-£15.50 Hours: 30-45 hours a week

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

We are seeking a reliable and hardworking cleaner to help maintain the cleanliness and presentation of residential communal areas. Key responsibilities: • Sweep, mop, vacuum, and clean hallways, stairwells, corridors, entrances, lifts, doors, handrails, and internal glass., • Remove cobwebs and carry out litter picking around pathways, car parks, and green spaces., • Manage bin stores, move bins when required, and clean bin rooms., • Report graffiti, fly-tipping, vandalism, and maintenance issues., • Maintain cleaning equipment and use cleaning chemicals safely., • Follow company health and safety procedures., • Willing to travel. Previous cleaning experience is preferred but not essential. You should be reliable, punctual, physically fit, attentive to detail, and able to work independently while maintaining high cleaning standards.

Led by acclaimed Chef Patron Emanuele Pollini, this role offers the chance to work within a Grade II listed landmark that combines a world-class restaurant, art gallery, theatre, and event spaces. Pollini has received international recognition, ranking among the Top 50 Italian Restaurants in the World and earning the prestigious Tre Forchette award from Gambero Rosso as one of London's leading Italian dining destinations. This is an exciting role on the restaurant team at a prestigious venue in Kensington & Chelsea, bringing Italian dining to West London. As Chef De Partie, you will be responsible for efficiently running a section of the kitchen day to day. Your main responsibility will be to help lead service and maintain the high culinary standards set by Executive Chef Emanuele Pollini, while also maintaining efficiency, attention to detail, and kitchen cleanliness. Chef requirements • Complete service to a high standard, • Maintain high quality of food offering, • Abide by all EHO requirements, • Ensure the smooth running of the daily operations in the kitchen, • Ensure hygiene and health and safety regulations are met or exceeded in your kitchen, • Making orders of supplies and ingredients, • At least 1-2 years' experience working in high-end kitchens, • Creativity, flair and passion for your craft with a great eye for detail, • A desire to work flexible hours including weekends and evenings, • Ability to spot and resolve problems efficiently, • You will need to be an excellent communicator with great organisational skills., • You will possess a friendly demeanour and take genuine pleasure in supporting your colleagues

Summary of Position The Kitchen Cook owns the readiness and execution of the sides/sauce section and leads assigned Kitchen Helpers. The role converts prep requirements into a ready section, executes fries, sauce and sides exactly to current standards, protects equipment and food-safety controls, and maintains accurate waste/IMS records through close. Key Performance Areas (KPAs) · Section Readiness & Prep · Sides, Fries & Sauce Execution · Equipment & Food Safety · Par, Waste & Inventory Control · Kitchen Helper Leadership & Close Duties & Responsibilities Section Readiness & Prep · Own section readiness and achieve the approved T-60 prep/par standard; surface shortages early. · Execute sides, fries, sauce and section products exactly to the current Recipe Bible/PPM with no unauthorized substitution. Sides, Fries & Sauce Execution · Maintain sauce at the approved 82-85°C operating target and never plate below 80°C. · Maintain rolling fries/sides par through service to prevent avoidable stock-out without overproduction. Equipment & Food Safety · Start and check section equipment safely, record actual readings and escalate faults; never self-repair. · Operate the fryer within the approved 170-180°C range and follow the current oil- quality/TPM trigger. · Maintain FIFO, labels, allergen controls and approved hot/cold holding. Par, Waste & Inventory Control · Record exact waste and IMS truth and complete approved VITO/oil/section-close responsibilities. Kitchen Helper Leadership & Close · Direct and check Kitchen Helper work, coach to the approved standard and escalate repeated or serious gaps. · Coordinate with Kitchen Manager and Grill Master and respect the Kitchen Manager's final technical/pass authority. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Section meets the T-60 prep/par readiness standard. · Sauce operates at 82-85°C and is never plated below 80°C. · Fryer operates at 170-180°C and oil-quality/TPM controls are followed. · Fries/sides par is maintained without avoidable stock-out or unnecessary overproduction. · Waste/IMS records are exact and Kitchen Helpers are coached and checked to standard. · Equipment faults are stopped/escalated; no unauthorized self-repair occurs. Qualifications · For internal progression, complete the Kitchen Helper pathway and approved Kitchen Cook Development Plan; external candidates require equivalent section experience. · Strong understanding of kitchen operations, food safety, basic inventory/waste controls and section organization. · Be able to perform basic calculations and work with the approved kitchen systems. · Complete current Kitchen Cook practical certification before independent section ownership. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong practical knowledge of sides, fries, sauce, fryer/hot-holding controls, FIFO, IMS/waste and section leadership. Current Kitchen Cook certification is required before independent section ownership. Where It Leads Kitchen Cook (you are here) > Grill Master (next) > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager To earn Grill Master: · Assignment Policy: Complete at least one year as a Kitchen Cook before permanent progression unless an approved People OS exception applies; complete the 3-month Grill Master Development Plan. · Swiss Butter Academy: Maintain current Kitchen Cook certification and complete Grill Master learning, practical assessment and certification before independent grill duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

We are looking for a presentable, reliable and well-organised Executive Assistant who is a native Turkish speaker and has an intermediate level of English.The ideal candidate should be confident, professional and able to support management with a variety of administrative and day-to-day tasks. Requirements: • Native Turkish speaker with intermediate English, • Valid driving licence and confident driving skills, • Willingness and availability to travel for business trips, • Professional and presentable appearance, • Strong organisational and communication skills, • Reliable, punctual and responsible, • Able to work flexibly and handle confidential matters professionally, • Previous experience as an Executive Assistant, Personal Assistant or in a similar role is preferred Key Responsibilities: • Providing administrative and personal support to management, • Organising appointments, meetings and travel arrangements, • Assisting with business-related tasks and communication, • Accompanying management on business trips when required, • Handling day-to-day administrative responsibilities, • Maintaining a professional and confidential working relationship with management If you are a motivated, professional individual who is looking for a dynamic role with opportunities to travel, we would be interested in hearing from you.

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

About the Role We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers. Key Responsibilities • Providing shipping quotes (UK & international courier services), • Packing items securely (fragile, valuable, and irregular items), • Booking shipments and managing dispatch & courier collections, • Tracking shipments and updating customers, • Taking payments and completing transactions, • Delivering excellent customer service from enquiry to delivery, • Building relationships with customers and encouraging repeat business, • Upselling / cross-selling additional services inluding print/copy and finishing. What We’re Looking For • Experience in packing, shipping, retail, or logistics (preferred), • Comfortable with physical work and manual handling, • Strong attention to detail and problem-solving ability, • Good communication and customer service skills, • Self-motivated and able to take initiative, • Reliable with excellent timekeeping, • Basic IT skills (email, booking systems, payments) * Key Skills (Indeed Keywords) Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling What We Offer • Stable part-time hours (24–32 per week), • Friendly working environment, • Varied and active role (not desk-based), • Opportunity to grow within the business How to Apply Shortlisted candidates will be contacted for an interview. Job Types: Full-time, Part-time Work Location: In person

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

Newberry Projects is seeking a highly organized, design-focused Project Manager to oversee the coordination and delivery of luxury residential interior design projects worldwide. Working closely with the Principal Designer, clients, contractors, architects, vendors, and trades, the Project Manager will help ensure each project is executed efficiently while maintaining the studio's design vision and standards. Key Responsibilities • Oversee luxury interior design projects from design development through installation and completion, • Coordinate project timelines, deliverables, meetings, and approvals across international projects, • Liaise with clients, contractors, architects, fabricators, suppliers, and other project partners, • Review and coordinate drawings, specifications, furniture plans, elevations, and design documentation, • Assist with sourcing, procurement, order tracking, installations, and FF&E coordination, • Maintain detailed project schedules, budgets, specifications, and internal documentation, • Support the preparation and organization of client presentations and design packages, • Attend site visits, installations, supplier meetings, and other in-person project requirements as needed Qualifications • Previous experience in interior design, architecture, project management, or a related design field, • Strong understanding of high-end residential design and project delivery, • Fluency in AutoCAD, SketchUp, and Canva, • Excellent organizational, communication, and time-management skills, • Strong attention to detail and an ability to manage multiple projects simultaneously, • Comfortable communicating professionally with clients, contractors, vendors, and international project teams, • Ability to work independently while collaborating closely with a creative team Role Structure This is a hybrid position offering flexibility between remote work and in-person responsibilities. The successful candidate must have flexible availability for site visits, installations, client meetings, and other on-site project requirements as projects demand. As Newberry Projects works across international locations, the role may occasionally require flexibility when coordinating across different time zones and project schedules. We are looking for someone who is highly organized, proactive, detail-oriented, and understands how to balance the creative vision of a luxury interior design studio with the practical requirements of delivering complex projects.