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Job Description – Linen Porter St Paul’s Hotel, Hammersmith Responsibilities • Organise and maintain the linen rooms, keeping everything clean and tidy., • Carry and distribute clean linen to the correct floors., • Collect and move dirty linen to the designated area., • Prepare and restock housekeeping trolleys., • Check linen stock and report when supplies are running low., • Assist with receiving and organising linen deliveries., • Make beds and help prepare bedrooms when required., • Support the housekeeping team with daily tasks., • Follow instructions from the housekeeping supervisor and maintain hotel standards. Requirements • Reliable, hardworking and organised., • Able to carry linen and perform physical tasks safely., • Able to make beds neatly and efficiently., • Able to work well independently and as part of a team., • Previous hotel experience is helpful but not essential. Reports to: Housekeeping Supervisor

Join us as an energy advisor and assessor, helping clients improve energy efficiency and supporting the delivery of energy efficiency of our projects. Key responsibilities • Conduct detailed technical assessments of residential properties to evaluate energy performance and identify opportunities for improvement., • Advise clients on energy-saving measures, renewable energy options, and available government incentives., • Explain technical concepts clearly and provide a high standard of customer service., • Collect and collate assessment data of heating systems, hot water systems, building fabric, insulation, renewables, lighting, and other features to identify the opportunities to improve energy efficiency by applying the advice provided., • Use IT tools and RDSAP software to document assessments, track progress, and produce comprehensive reports., • Coordinate appointments effectively while maintaining strong time-management and organisational skills.

Position: Shop Kit Kemp Warehouse & Inventory Coordinator (4 months contract) The Warehouse & Inventory Coordinator is responsible for the efficient day-to-day management of the Shop Kit Kemp warehouse operations and maintaining accurate inventory records across Shop Kit Kemp's stock holdings. The role will ensure that goods are correctly received, checked, stored, recorded, while maintaining a well-organised warehouse and accurate stock information to support the Shop Kit Kemp team. Key Responsibilities • Manage the day-to-day running and organisation of the warehouse., • Receive deliveries, checking quantities, condition and accompanying paperwork against orders and delivery notes., • Accurately record all incoming and outgoing stock (transfers to the Ham Yard Shop)., • Maintain up-to-date inventory records, any queries reporting to the Group Retail Manager, • Ensure stock is correctly labelled, stored and easily identifiable., • Monitor stock levels and highlight shortages, surplus stock, damaged items, or discrepancies reporting to the Group Retail Manager., • Assist with stock counts and regular inventory checks, investigating and resolving discrepancies., • Maintain a clean, safe, and organised warehouse environment., • Ensure stock is stored appropriately to prevent damage, loss, or deterioration., • Follow all relevant health and safety procedures and ensure safe manual handling practices., • Some packing shop orders will be required; however, the main responsibility will be the stock Skills & Experience • Previous warehouse, stock control, or inventory experience preferred., • Strong organisational skills and attention to detail., • Good understanding of stock management and inventory control., • Ability to prioritise and manage multiple requests in a busy environment., • Good communication skills and ability to work with delivery suppliers and the internal teams., • Practical, hands-on approach with the ability to work independently., • Physically able to move and handle stock (upto 25kg) safely where required. Location Firmdale Village, Unit 4 Ryan Drive, Brentford, TW8 9ZB Monday to Friday – 9am to 5.30pm – 40 hours If you're eager to make an impact, grow your career in retail, and work in a dynamic, supportive environment, apply today! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Mobile Handyman / Maintenance Operative Company: Landmark Facilities Management Location: Ealing, West London (Mobile Role) Job Type: Full Time, Permanent Salary: £28,000 to £33,000 per annum, depending on experience Working Days: Monday to Friday Anticipated Start Date: 2027 About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're currently going through an exciting period of transformation and growth, investing in our team, improving our systems and building long term relationships with our clients. We're looking for a reliable, hardworking and skilled Handyman to join our growing maintenance team. About the Role We are looking for a Mobile Handyman / Maintenance Operative to carry out a wide range of general building maintenance and repair works across our clients' properties. The role will involve both planned preventative maintenance (PPM) and reactive maintenance, attending commercial and residential properties to complete repairs, identify defects and ensure buildings are maintained to a high standard. You'll work closely with our operations team and other engineers, while also being trusted to manage your own workload and complete jobs independently. We're looking for someone who takes pride in their workmanship, communicates well with clients and enjoys the variety of working across different properties. Key Responsibilities General Maintenance & Repairs • Carry out general handyman and building maintenance works across commercial and residential properties., • Undertake basic carpentry, including repairs to doors, locks, hinges, handles, skirting boards and fixtures., • Carry out minor plumbing repairs, including taps, wastes, toilets and small leaks within your competence., • Complete painting, decorating, filling, sealing and making good., • Install and repair shelving, fixtures, fittings and general building furniture., • Carry out minor tiling, grouting and silicone replacement., • Investigate and resolve general building defects and maintenance issues., • Identify works requiring specialist trades and report these to the operations team. Planned Preventative Maintenance (PPM) • Attend scheduled maintenance visits across client properties., • Carry out general building inspections and routine maintenance tasks., • Inspect doors, fixtures, fittings and general building fabric for defects., • Undertake minor preventative maintenance to reduce the likelihood of future failures., • Identify defects and provide clear recommendations for remedial works., • Assist other engineers with planned maintenance activities where required. Reactive Maintenance • Attend reactive maintenance requests allocated by our helpdesk., • Diagnose and resolve general maintenance issues efficiently., • Complete repairs during the first visit wherever reasonably possible., • Communicate clearly with clients and building occupants regarding the works being undertaken., • Report additional defects or works outside the original scope., • Ensure work areas are left clean, safe and presentable. Job Reporting & Administration • Complete detailed job sheets through our Joblogic maintenance management system., • Upload before and after photographs of completed works., • Record materials used and any additional works required., • Provide accurate information to support quotations and follow up works., • Maintain company tools and equipment in good working condition., • Follow company health and safety procedures at all times. What We're Looking For • Previous experience in general building maintenance, property repairs or a similar role., • Good practical knowledge of basic carpentry, plumbing, decorating and general repairs., • Ability to work independently and use initiative., • Full UK driving licence., • Good communication skills and a professional manner when dealing with clients., • Strong attention to detail and pride in completing work properly., • Good time management and organisational skills., • Comfortable using a smartphone to receive jobs, upload photographs and complete reports., • Willingness to travel between different sites across London and surrounding areas., • A proactive attitude and willingness to learn new skills. Desirable but Not Essential • Previous experience working within facilities management., • Experience using Joblogic or another CAFM system., • A recognised qualification in a building maintenance trade., • Experience working in occupied commercial or residential properties., • Basic knowledge of planned preventative maintenance procedures. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • A varied role working across different properties and maintenance disciplines., • Training and opportunities to develop additional technical skills., • Support from an experienced engineering and operations team., • A friendly, family run working environment., • Opportunities for career development as the business continues to grow. Start Date We are currently planning the next stage of our business growth and restructuring, with this position anticipated to commence in 2027. We appreciate this may not suit applicants looking for an immediate start, but we want to be transparent about our recruitment plans from the outset. How to Apply Please submit your CV along with a brief introduction outlining your previous maintenance experience and the types of work you are confident carrying out. We're looking for someone who wants to become a valued member of our team and grow with Landmark Facilities Management.

IMPORTANT - PLEASE READ BEFORE APPLYING Applicants must have previously worked as a professional dog walker for an established dog walking, or as a professional dog trainer. This position is not suitable for applicants with no professional dog handling experience or whose experience is limited to caring for their own pets or those belonging to family members or friends. Professional dog walking requires confidence, practical handling skills and the ability to safely manage unfamiliar dogs in different environments. As you will be independently responsible for clients' pets without their owners present, previous professional experience is mandatory. You must also own or have reliable access to a bike, Lime, Forest, and be a confident cyclist on London roads. ABOUT THE ROLE London Pet Club is looking for an experienced, reliable and flexible Dog Walker & Pet Sitter to join our growing team and provide additional support across our operating areas. This is a varied, flexible position suited to someone who enjoys professional pet care, working independently, and travelling between different client locations. You will act as an additional member of our team, providing cover and assistance wherever required, rather than being assigned a fixed daily walking schedule. Assignments may include regular or occasional dog walks, covering other team members, daytime and overnight pet sitting, evening and weekend bookings, and assisting with local promotional activities. We are particularly interested in candidates who can accommodate bookings at different times, adapt to changing schedules, and provide reliable support when additional help is needed. KEY RESPONSIBILITIES DOG WALKING & PET CARE Provide professional dog walking services for clients across London Cover additional walks, staff absences and holidays Assist with occasional short-notice bookings where available Safely manage individual and group dog walks Confidently handle dogs of different breeds, sizes, temperaments and behavioural needs Exercise dogs both on and off lead Follow individual client instructions, walking routines and safety procedures Clean and dry dogs after walks where required Provide regular client updates using company applications and GPS tracking PET SITTING & HOME VISITS Provide daytime, evening, weekend and overnight pet sitting in clients' homes Follow feeding, exercise and medication instructions where required Monitor pets' wellbeing and report any concerns promptly Maintain clients' homes in a clean, tidy and secure condition Assist with occasional home visits and other pet care services LOCAL MARKETING & PROMOTIONAL SUPPORT Assist with door-to-door distribution of London Pet Club promotional leaflets Follow designated routes and complete agreed leaflet distribution assignments Represent London Pet Club professionally and respectfully when carrying out promotional activities WORKING HOURS & AVAILABILITY Availability during weekdays, particularly Monday–Friday between 7am and 4pm Flexibility to accept occasional evening, overnight, and weekend assignments Willingness to assist with additional or short-notice bookings when available Hours will vary from week to week and are not guaranteed This is not a fixed-hours or guaranteed daily walking role. OUR OPERATING AREAS Paddington, Notting Hill, Chiswick, Holland Park, Camden, Regent's Park, Islington, Hampstead, Tufnell Park, Finsbury Park and Walthamstow. Applicants must be comfortable travelling between client bookings and occasionally working across different locations. CYCLING REQUIREMENT Applicants must: Own or have reliable access to a bike, or rental bikes such as Forest Be confident cycling on London roads Be comfortable cycling between client bookings within their assigned working area Be able to travel independently and punctually between appointments Cycling is an essential part of this position PAY Dog Walking & Additional Support £13 per hour/completed 1 hour walk, regardless of the number of dogs Pet Sitting 1–3 hours: £13 per hour 4+ hours or overnight sitting: £40 per booking Leaflet Distribution £50 per 1000 leaflets delivered Payments are made monthly upon receipt of a valid invoice, on a self-employed contractor basis. ESSENTIAL REQUIREMENTS Applicants must: Be aged 21 or over Have previous professional dog walking experience with an established company or professional dog training experience Be confident walking dogs both on and off lead Have experience handling different breeds, sizes and temperaments Be physically fit and capable of walking for up to 3 hours Own or have reliable access to a bike and be a confident cyclist Have an iPhone with sufficient mobile data to use company applications Be self-employed or willing to register as self-employed Be available for flexible weekday assignments Be willing to accept occasional evening, weekend and overnight pet sitting bookings Be comfortable providing relief cover across different operating areas Be willing to assist with door-to-door leaflet distribution Be a non-smoker Have excellent communication, customer service and problem-solving skills Be reliable, punctual, organised and able to work independently Enjoy working outdoors in all weather conditions LEGAL & COMPLIANCE REQUIREMENTS The following must be obtained during the trial period (at the applicant's expense): Proof of identity and right to work in the UK An appropriate DBS check Evidence of Public Liability insurance Professional references from previous employers or established pet care businesses TRIAL ASSESSMENT Successful candidates will complete an initial 1-month assessment period. During this period, you will be assessed on your ability to: Independently manage walks with up to 3 dogs Safely handle dogs of different breeds, sizes and temperaments Demonstrate judgement when walking dogs on and off lead Manage dog behaviour and interactions confidently Follow client instructions and individual pet care routines Use GPS tracking and company applications Adapt to different assignments and provide reliable cover Deliver consistently high standards of animal care, safety and customer service PROFESSIONAL EXPERIENCE Experience gained solely from caring for your own pets or pets belonging to friends and family will not be accepted as professional experience. Applicants must be able to demonstrate previous professional dog handling experience and provide relevant references. HOW TO APPLY Please submit your application along with a brief introduction outlining your professional dog handling experience, availability, and why you are interested in developing your skills in pet care operations.

Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.

Develop and implement sales strategies to increase revenue from AR Pay’s merchant services, card payment terminals, payment gateways and Merchant Cash Advance facilities. Assess prospective clients’ business requirements and financial information to support appropriate Merchant Cash Advance referrals and applications. Identify and acquire new business clients across hospitality, retail, wholesale and other commercial sectors, particularly hotels and restaurants. Build and maintain relationships with existing merchants, assess their payment processing needs and recommend suitable solutions to improve retention. Supervise junior sales staff, ensuring they understand AR Pay’s merchant services, payment solutions and sales procedures. Monitor sales targets, revenue, client acquisition and account performance, preparing reports to identify growth opportunities.

We are looking for a reliable and hardworking Office Cleaner to join our team. Key Responsibilities: • Clean offices, kitchens, washrooms and communal areas., • Ensure all areas are kept clean, tidy and hygienic., • Replenish cleaning supplies and consumables., • Follow cleaning procedures and health and safety guidelines., • Report any maintenance issues to the supervisor. Requirements: • Good attention to detail., • Reliable, punctual and able to work independently., • Previous cleaning experience is desirable but not essential., • A positive attitude and good teamwork skills. What We Offer: • Training and ongoing support., • A friendly and supportive working environment.

Westbury Logistics Ltd is seeking reliable, experienced and professional HGV Class 1 (C+E) Drivers for day, night and weekend shifts. The role involves general haulage, trunking, traction and trailer work, with regular and ad-hoc opportunities available. Key responsibilities • Safely operate HGV Class 1 articulated vehicles., • Complete trunking, general haulage and trailer movements., • Carry out daily vehicle walkaround checks and report any defects., • Comply with drivers’ hours, tachograph and Working Time Regulations., • Complete delivery paperwork and proof of delivery documentation., • Maintain professional standards when dealing with customers and transport teams., • Ensure vehicles and loads are operated safely and legally. Requirements • Valid UK Category C+E driving licence., • Valid Driver CPC qualification and Digital Tachograph Card., • Legal right to work in the UK, subject to satisfactory checks., • Good knowledge of UK road transport legislation, drivers’ hours and tachograph regulations., • Ability to understand and communicate in English for safety instructions, documentation and operational requirements., • Reliable, punctual and professional approach., • Flexibility to work day, night and weekend shifts when required., • Satisfactory driving licence checks, including endorsements and penalty points., • Previous HGV Class 1 experience is preferred. Pre-employment checks Successful applicants will be required to provide proof of identity and right to work, driving licence details for DVLA verification, Driver CPC and Digital Tachograph Card details, and relevant employment history and references where requested. Applicants must also complete company induction and safety documentation and meet applicable insurance requirements. What is offered • Competitive rates of pay., • Flexible day, night and weekend shifts., • Regular and ad-hoc work opportunities., • Modern, well-maintained vehicles., • Supportive working environment., • Potential for ongoing work as the business expands. Applicants should be able to travel reliably to the designated vehicle collection location. Please include your HGV Class 1 experience, current location, availability and any relevant licence endorsements or penalty points when applying. Applications are welcomed from all suitably qualified candidates.

Summary of Position The Cleaner protects the restaurant's cleanliness, hygiene and safety standard across assigned guest, service and support areas. The role keeps spaces ready before opening, clean through service and fully reset for the next day, while escalating hazards and never improvising with chemicals or safety controls. Key Performance Areas (KPAs) Opening & Continuous Cleanliness Bathrooms, Frontage & Guest Areas Spill, Contamination & Hazard Response Chemicals, PPE & Waste Handling Closing & Evidence Duties & Responsibilities Opening & Continuous Cleanliness Prepare assigned guest, service and support areas to the opening cleanliness standard. Maintain visible cleanliness through service without disrupting guests or service flow. Bathrooms, Frontage & Guest Areas Maintain assigned bathrooms and external/frontage areas through the shift to the approved standard. Spill, Contamination & Hazard Response Respond immediately to spills or contamination, protect the area until safe and escalate as required. Identify and report damage, maintenance defects, hazards and unsafe conditions promptly. Chemicals, PPE & Waste Handling Use only approved chemicals, tools and PPE; never mix or improvise chemicals. Remove and handle waste through the approved route without contaminating clean areas. Closing & Evidence Complete assigned deep-clean and closing tasks to next-day readiness standard. Complete cleaning/checklist evidence truthfully and obtain the required verification. Follow emergency and safety instructions and remain within Cleaner authority. Additional Responsibilities & Reporting Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) Assigned areas meet the approved opening and through-service cleanliness standard. Spills and contamination are protected immediately and escalated without delay. Approved chemical, tool and PPE controls are followed 100%; chemicals are never mixed or improvised. Cleaning and close evidence is complete, truthful and verified. No known unsafe condition is left unreported. Qualifications No prior restaurant experience is required where the candidate can be trained to standard. Be able to understand basic work, chemical and safety instructions in the working language. Be able to work standing for extended periods and safely reach, bend, stoop and lift up to 20kg as required. Meet applicable local right-to-work, health and safety requirements. Core Competencies Communication Skills - Communicates clearly, listens actively and escalates accurately. Attention to Detail - Protects standards by noticing the small things that affect quality and safety. Teamwork - Works across roles without blurring ownership or authority. Flexibility - Adapts to live service conditions while staying inside the approved standard. Accountability - Owns assigned responsibilities and records work truthfully. Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Able to use approved cleaning chemicals, tools and PPE safely and to complete the Cleaner checklist/evidence. Current Cleaner certification is required before independent assignment. Where It Leads Cleaner (you are here) > Runner OR Kitchen Helper > role-based Academy pathways To earn your next role: Assignment Policy: Complete at least one year in the Cleaner role before permanent progression unless an approved People OS exception applies. Swiss Butter Academy: Complete the destination-role learning and competency certification before independent assignment. Performance: Meet the published People OS promotion performance gate for the relevant cycle. Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

In March 2026, chefs Eduardo Yishima and Jackson Boxer joined forces to relaunch one of London’s original Mexican restaurants. Formerly known as Taqueria, the restaurant has been reimagined as TAQ. Originally opened on Westbourne Grove over 20 years ago, Taqueria was a pioneer of London’s early Mexican dining scene. While it has remained a much-loved neighbourhood spot, London’s taco culture has evolved dramatically in recent years. TAQ represents the next chapter. Our concept is simple: fresh, hot tortillas topped with high-quality grilled meats and vibrant salsas, served alongside cold beers and great-value margaritas. Eduardo’s menu celebrates Mexican classics, tacos, tostadas and quesadillas alongside inventive dishes that bring a fresh and modern perspective. Our Team We are a small, close-knit team that takes pride in being professional while making sure we enjoy what we do. Hospitality should be fun, energetic and welcoming, both for our guests and for the people who work here. We’re looking for someone like-minded: a person who thrives in a team environment and shares our passion for great food, drinks and warm hospitality. The Role As Restaurant Manager, you’ll report to our General Manager and Head of Operations, working closely with the Bar Manager, Events Manager, and Head Chef. You’ll be joining a passionate and well-balanced team of full- and part-time professionals, within a supportive and dynamic work culture. This is a hands-on leadership role—approximately 80% of your time will be spent on the floor during service, leading the front-of-house team and delivering exceptional guest experiences. You’ll run daily briefings, the role also require to work Friday, Saturday and Sunday, lead training on service standards, and play a key role in driving sales and fostering team morale. The remaining 20% of your time will be focused on administrative responsibilities and team meetings, with one designated admin day per week. The Ideal Candidate • Minimum 2 years of experience as a Restaurant Manager, • Natural leader with a confident, lead-by-example approach, • Skilled in team development and motivation, • Proven ability to meet targets and uphold high standards, • Passionate about food and wine, • Solid wine knowledge preferred (WSET Level 2, but not essential), • Eager to grow professionally within an ambitious and creative company What We Offer • Full-time role: 45 hours/week, • 28 days of holiday, • Work/life balance genuinely respected, • Opportunity for growth in a dynamic, young company, • 50% staff discount across our group, • Access to wine at cost price for personal learning and enjoyment Benefits: • Company pension, • Discounted or free food, • Employee discount

Summary of Position The Kitchen Helper executes assigned prep, receiving, storage, service support, waste and closing tasks to the current kitchen standard. The role works from the approved demand/prep plan, Recipe Bible and PPM, maintains food-safety controls and records receiving, inventory and waste truthfully. Key Performance Areas (KPAs) · Demand, Prep & Production Support · Receiving & Storage · Food Safety & Product Control · Equipment & Service Support · Waste, Close & Evidence Duties & Responsibilities Demand, Prep & Production Support · Read the current IMS/demand requirement and prepare assigned work to the day's · plan. · Execute prep, dessert and support work to the current Recipe Bible/PPM and Kitchen · Manager/Kitchen Cook direction. · Support live-service pars and production without unauthorized substitution or · shortcut. Receiving & Storage · Receive deliveries to approved protocol: temperature, quantity/count against PO, · condition and immediate escalation of variance. · Complete same-day receiving/IMS records accurately; no deferred or fabricated · entries. · Store and rotate product correctly using FIFO, labels, cold-storage limits and approved segregation. Food Safety & Product Control · Maintain hygiene, sanitation, allergen controls and clean/dirty separation throughout work. Equipment & Service Support · Operate assigned VITO/oil-filtration tasks only within approved responsibility and under Kitchen Manager supervision. Waste, Close & Evidence · Record waste exactly and immediately in the approved system/process. · Label and store remaining product, sanitize/deep-clean the assigned area and complete close after Kitchen Manager verification. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Prep and assigned production are completed to the current demand plan and · approved recipe/presentation standard. · Receiving temperatures, quantities, condition and same-day IMS records are · accurate and complete. FIFO, labels, cold-storage limits and segregation are maintained throughout the shift. · No unauthorized substitution, shortcut or fabricated/deferred system entry is used. · Waste is recorded exactly and the assigned close is verified by the Kitchen Manager. Qualifications · Previous kitchen experience is preferred but internal candidates may enter through the approved development/cross-track pathway. · Be able to understand kitchen, food-safety and working instructions in the predominant working language. · Be able to perform basic counts/calculations and use the approved kitchen/IMS · systems. · Meet applicable food-handler and local health requirements and complete Kitchen Helper certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Practical ability in basic food preparation, receiving, FIFO/labels, hygiene, IMS/waste entry and approved VITO support under supervision. Current Kitchen Helper certification is required before independent assignment. Where It Leads Kitchen Helper (you are here) > Kitchen Cook (next) > Grill Master > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager; cross-move to Runner is permitted with Runner certification To earn your next role: · Assignment Policy: Complete at least one year as a Kitchen Helper before permanent progression unless an approved People OS exception applies; Kitchen Cook development is planned at 3 months, while a Runner cross-move follows the destination Development Plan. · Swiss Butter Academy: Maintain current Kitchen Helper certification and complete the destination-role Academy/certification before independent assignment. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

About Fuelbetter Fuelbetter is a fast-growing food start-up delivering fresh, nutritionally complete meals made for each customer. Every bowl is personalised. Our customers tell us their health goals, dietary needs and preferences, and we build meals around them from a library of over 120 ingredients. They include families, people managing medical conditions, pregnant women and people on GLP-1 treatments, so every meal has to be exactly right. The role We're looking for a hands-on Packing & Delivery Supervisor to own the final stage of our operation, from packing each customer's meals to delivering them to their door. You'll be part of a initial team of 5 people, including yourself. You'll lead the packing production, then drive our delivery route, making sure every customer gets the right meals, in perfect condition, on time. As a start-up, things move fast and change often. You won't just follow a process. You'll help us build and improve it. What you'll do • Receive and review the day's orders and plan packing and delivery routes, • Lead the packing production, working hands-on alongside them, allocating tasks and keeping things moving, • Make sure every customer's meals are complete, correctly sealed and labelled, paying close attention to allergens and dietary requirements, • Pack orders carefully, keeping chilled food at the right temperature, • Load the van and drive our delivery routes, delivering meals to customers safely and on time, • Represent Fuelbetter at the door, as you'll often be the only person our customers meet, • Handle delivery issues, such as missed deliveries, access problems or customer queries, calmly and professionally, • Keep packing and delivery records up to date, including temperature checks, • Look after the van, keeping it clean and reporting any faults, • Spot problems early, such as packaging shortages, errors or delays, and take the initiative to fix them, • Suggest and test better ways of working as we grow, • Train new team members and keep the packing area clean, safe and organised Who you are • Proactive. You see what needs doing and get on with it, without waiting to be asked., • Patient. You stay calm and supportive when training people, or when traffic and deliveries don't go to plan., • Detail-driven. You notice when something isn't right, because for our customers it matters., • Adaptable. You're comfortable with change, varying finish times and the pace of a start-up., • A team player who leads by example. You're happy to roll up your sleeves and work side by side with your team., • Customer-focused. You're friendly, polite and professional with every customer. What you'll need • Full UK driving licence, held for at least 3 years, with no more than 6 penalty points and no major convictions, • [Aged 25 or over, due to insurance requirements], • Experience in multi-drop delivery, and ideally some experience supervising or leading a team in food production, a kitchen or a picking and packing environment, • Good knowledge of London roads, • Comfortable using a smartphone, delivery apps, tablets or spreadsheets, • Right to work in the UK What we offer • £15 per hour, • 28 days' holiday per year, including bank holidays, • Staff meals and employee discount, • Pension scheme, • A real chance to shape how a growing start-up operates, and to grow with it

Job Overview We are seeking a dedicated House Cleaner to join our team. The successful candidate will be responsible for maintaining high standards of cleanliness and hygiene in private homes. This role offers an excellent opportunity for individuals who take pride in their work with attention to detail and enjoy creating a welcoming environment for clients. The position involves working independently or as part of a team to deliver exceptional cleaning services, ensuring customer satisfaction at all times. Responsibilities • Clean and organise various areas within homes, including kitchens, bathrooms, living spaces, and bedrooms, • Use cleaning products and equipment efficiently and safely to achieve optimal results, • Ensure all surfaces, floors, windows, and fixtures are thoroughly cleaned and maintained, • Manage time effectively to complete assigned tasks within scheduled periods, • Report any maintenance issues or damages observed during cleaning to the supervisor, • Follow health and safety guidelines to maintain a safe working environment, • Communicate professionally with clients to understand their specific cleaning needs and preferences Qualifications • MUST HAVE EXPERIENCE CLEANING HOUSES, • Have an eye for detail, • Cleaning product knowledge, • Excellent communication skills in English, with the ability to understand instructions clearly, • Strong customer service skills with a friendly and professional demeanour, • Good organisational skills and attention to detail to ensure high-quality work standards, • Ability to work independently with minimal supervision while maintaining efficiency and reliability This role offers an engaging work environment where attention to detail and customer satisfaction are highly valued. We welcome applicants who are motivated, dependable, and eager to contribute positively to our team.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.

We are seeking an experienced and energetic Kitchen Manager to lead our culinary team and oversee all aspects of food operations within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. You will be responsible for ensuring exceptional food quality, maintaining high standards of food safety, and fostering a positive, efficient kitchen atmosphere. Your leadership will drive the success of daily food production, coordinate food preparation and serving activities, and uphold our commitment to delivering great food and hospitality. Responsibilities • Oversee daily kitchen operations, including food production, preparation, cooking, and serving processes, • Lead, motivate, and supervise kitchen staff to ensure high standards of performance, teamwork, and professionalism, • Maintain food standards, • Ensure strict adherence to food safety regulations and sanitation standards across all kitchen areas, • Manage inventory levels, order supplies, and control costs to optimize efficiency without compromising quality., • Train new team members on cooking techniques, food presentation, safety procedures, and customer service expectations, • Coordinate with front-of-house staff to ensure smooth service flow and timely delivery of dishes to guests, • Be comfortable and understand the need for efficient and accurate financial reporting, profit margins and accounting. Requirements • Proven management experience within a restaurant or hospitality setting with supervising responsibilities, • Extensive knowledge of food production, food preparation, and serving standards, • Strong leadership skills with the ability to inspire and guide a diverse culinary team, • Experience in restaurant operations with a focus on kitchen management and food safety compliance, • Familiarity with culinary practices including food safety protocols, sanitation standards, and inventory control, • Excellent communication skills to effectively coordinate between kitchen staff and front-of-house teams and maintain client relationships., • Demonstrated ability to handle multiple priorities efficiently in a fast-paced setting, • Be personable and able to work our clients as well as staff members. We are looking to recruit for this exciting project immediately. The site is a 7 day operation shifts will predominantly finish by 9:30pm with some exceptions

Babylon Security is recruiting reliable, professional SIA Security Officers for ongoing assignments, with immediate starts available. Pay: £12.75–£18.00 per hour, depending on the assignment and experience. Shifts: Morning, day and night shifts available. Contracts: Permanent and temporary positions. Payment: Weekly or monthly, depending on the assignment. Assignments: Ongoing through the end of 2026 and into early 2027. Responsibilities include: • Patrolling sites and reporting suspicious activity or safety concerns., • Managing access for staff, visitors and contractors., • Protecting people and property through a visible security presence., • Following site procedures and responding appropriately to incidents., • Completing accurate incident reports and shift records., • Providing professional, courteous assistance. Requirements: • A valid SIA licence appropriate to the assignment., • Right to work in the UK., • Good communication skills and a professional manner., • Reliability, punctuality and attention to detail., • Ability to remain alert throughout your shift., • Previous security experience is preferred. Your site, working hours, hourly rate and payment schedule will be confirmed before you accept an assignment. To apply, submit your application through JOB TODAY. Please include your location, availability, preferred shifts, relevant security experience, and SIA licence type and expiry date. We will contact suitable candidates through the platform’s chat.

🏍️ Motorcycle MOT Tester Position Details • Position: Motorcycle MOT Tester, • Employment: Full-time / Permanent, • Location: Wembley, • Salary: £34,000–£36,000 per year + benefits About the Role We are looking for an experienced and reliable Motorcycle MOT Tester to join our team. Key Responsibilities • Carry out motorcycle MOT tests in accordance with DVSA requirements, • Inspect motorcycles thoroughly and accurately, • Identify and report faults and safety issues, • Complete MOT documentation and testing records, • Carry out basic motorcycle servicing and inspections where required, • Maintain a clean, safe and professional workshop Requirements • Valid motorcycle MOT Tester qualification/authorisation, • Relevant motorcycle workshop experience, • Good knowledge of motorcycle systems and components, • Strong attention to detail, • Reliable, professional and customer-focused, • Full motorcycle licence preferred What We Offer • Competitive salary, • Full-time permanent position, • Friendly working environment, • Opportunities for overtime, • Training and career development opportunities How to Apply Interested in joining our team? Please send your CV and a brief description of your experience to: • Email: Apply now to take the next step in your motorcycle testing career.

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

• Develop and execute a market growth strategy for the UK food sector., • Identify and secure a new customer opportunities across food manufacturing,, • Processing, packaging, logistics, distribution and retail supply chains., • Liaises with other senior staff to determine the range of goods or services to be sold, contributes to the development of sales strategies and setting of sales targets, • Compiles and analyses sales figures, prepares proposals for marketing campaigns and promotional activities and undertakes market research, • Recruits and trains junior sales staff, • Produces reports and recommendations concerning marketing and sales strategies for senior management, • Keeps up to date with products and competitors, • Ensure a seamless transition from sale to service delivery

We are seeking a reliable and hardworking cleaner to help maintain the cleanliness and presentation of residential communal areas. Key responsibilities: • Sweep, mop, vacuum, and clean hallways, stairwells, corridors, entrances, lifts, doors, handrails, and internal glass., • Remove cobwebs and carry out litter picking around pathways, car parks, and green spaces., • Manage bin stores, move bins when required, and clean bin rooms., • Report graffiti, fly-tipping, vandalism, and maintenance issues., • Maintain cleaning equipment and use cleaning chemicals safely., • Follow company health and safety procedures., • Willing to travel. Previous cleaning experience is preferred but not essential. You should be reliable, punctual, physically fit, attentive to detail, and able to work independently while maintaining high cleaning standards.

Qualifications: VTCT or equivalent level 3 or 4 Experience: Min 1 year experience Duties: Perform a variety of non-invasive beauty and aesthetic treatments, deliver a high standard of customer service while working towards company sale targets both through clients rescheduling and the sale of retail after care. Reports to: Clinic Manager Duties and Responsibilities: - Sterilise all working equipment - Perform treatments on clients, to a high standard, following all health and safety procedures. • Promote customer loyalty by encouraging client to rebook treatments, embark on treatments courses and offering after care retail products. • Welcome Clients, offer refreshments and assist with pre-treatment consultation forms., • Must arrive at least 10 minutes before the start of shift to be ready by the start time., • Communicate effectively with other staff members and clients, recognising individual needs for alternative methods of communication. • Keep treatment rooms and communal areas clean and tidy during every shift. Must be able to perform the following Treatments: • Relaxing Massage, • Deep Tissue, • Hands on Facial, • Waxing Desirable skills: Lash lift, manicure and pedicure, previous experience working with devices to deliver treatment, lymphatic drainage massage.

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Summary of Position The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds. Key Performance Areas (KPAs) · Bar Readiness · Beverage Quality & Service Pace · Stock, Waste & Cost Control · Legal, Hygiene & Safety · Close & Team Coordination Duties & Responsibilities Bar Readiness · Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service. Beverage Quality & Service Pace · Prepare every approved beverage exactly to the current recipe and presentation standard. · Deliver bar output through the approved service flow and protect the 5-minute beverage target. · Use approved pairings and natural upselling without altering product standards. Stock, Waste & Cost Control · Maintain stock/par and record consumption, inventory and waste accurately in the approved system. · Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround. Legal, Hygiene & Safety · Maintain approved storage temperatures, hygiene and beverage safety. · Comply with the approved local alcohol/legal overlay for the market. · Escalate equipment, technology, safety and supply failures through the correct playbook/manager route. Close & Team Coordination · Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification. · Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Bar is fully ready before service and by the approved T-15 readiness gate. · Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target. · Inventory, consumption and waste records are complete and accurate. · 100% compliance with local alcohol/legal, hygiene and storage controls. · Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used. · Bar close is complete and verified. Qualifications · Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market. · Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls. · Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements. · Complete the current Bartender Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent assignment. Where It Leads Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader: · Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

This role is ideal for an organised and motivated individual who enjoys working in a busy healthcare environment and is committed to providing excellent support to clinicians, patients and colleagues. Key responsibilities include: • Managing clinical correspondence and referrals, • Typing and processing letters, reports and medical documentation, • Liaising with hospitals, community services and healthcare professionals, • Managing communications with consultants, GPs and patients, • Tracking referrals and ensuring timely follow-up, • Maintaining accurate patient records and confidential information, • Supporting the smooth operation of clinical and administrative services. Experience using: • SystmOne (S1), • NHS e-Referral, • Service (e-RS), • C the Signs, • Microsoft Teams, • AccuRx Applicants should have a minimum of 2 years’ experience as a Medical Secretary within General Practice or the NHS. Only applicants selected for interview will be contacted.

Summary of Position The Restaurant Manager owns the total store operating result: P&L, guest experience, people, food safety, standards and compliance. The RM plans the trading day, makes the final T-15 readiness decision, commands through the parallel ARM/Shift Leader/Kitchen Manager structure, owns store-level escalations and ensures truthful commercial, people and operating evidence. Key Performance Areas (KPAs) • Trading-Day Plan & Store Readiness, • Live Store Command & Guest Outcome, • P&L, Cost & Cash Control, • Food Safety, Compliance & Risk, • People, Certification & Succession, • Close, Data & Reporting Duties & Responsibilities Trading-Day Plan & Store Readiness • Read operating data and known conditions, set the day's priorities and run the T-60 briefing., • Make the T-15 GO / NO-GO readiness decision using the approved store-operating standard. Live Store Command & Guest Outcome • Command the store through parallel Shift Leader, ARM and Kitchen Manager ownership, intervening on escalation without collapsing role accountability., • Own the guest-experience outcome and final escalation/recovery decisions within published authority., • Lead high-severity or multi-playbook incidents and interface with Area Manager/Country Head/platform functions as required. P&L, Cost & Cash Control • Control daily commercial/financial signals, labour, food and controllable-cost actions, void/discount authority and cash reconciliation., • Where food-cost variance exceeds 2% of theoretical under the current operating standard, require root-cause action and log it by end of day., • Independently reconcile the Shift Leader's end-of-day cash count the next morning. Food Safety, Compliance & Risk • Verify food-safety, allergen, legal/compliance and safe-to-operate corrective action; do not author functional standards outside RM authority. People, Certification & Succession • Own store people deployment, scheduling discipline, performance follow-up, development and succession execution., • Ensure only appropriately certified people are assigned to roles/stations under the current approved control., • Issue final certifications for designated store roles only where the Academy assigns RM as certifier. Close, Data & Reporting • Verify store close and next-morning controls, explicitly carrying forward unresolved issues., • Complete DOL/dashboard/daily-log narrative, exception escalation and operating-data evidence truthfully and on time. Additional Responsibilities & Reporting • Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) • T-60 briefing and T-15 GO / NO-GO readiness decision are completed to standard., • Store P&L, labour, food cost and controllable-cost actions are actively managed against approved targets., • Food-cost variance above 2% of theoretical triggers root-cause action and end-of-day logging under the current standard., • Shift Leader cash count receives independent RM next-morning reconciliation., • Only appropriately certified employees are independently assigned to roles/stations., • DOL, daily log, close, compliance and escalation evidence is complete and truthful. Qualifications • For internal progression, hold current ARM certification and complete the Restaurant Manager Development Plan; external appointments must satisfy People OS hiring rules and equivalent operating experience., • Strong whole-store knowledge across FOH, BOH, P&L, labour/food cost, guest recovery, food safety and people leadership., • Ability to lead through role owners rather than personally absorbing every operating task., • Complete current Restaurant Manager certification before independent store accountability. Core Competencies • Strategic Operational Leadership - Turns strategy and standards into disciplined operating execution., • Financial Acumen - Reads P&L and operating signals and converts variance into action., • Leadership & Succession - Builds accountable leaders and sufficient successor capacity., • Decision Making & Judgment - Acts within authority, escalates correctly and preserves governance., • Cross-Functional Collaboration - Works effectively with I MANAGE platform functions while preserving ownership boundaries., • Data & Evidence Discipline - Uses verified information, protects system truth and reports exceptions clearly. Technical Skills Advanced working knowledge of store P&L, forecasting/deployment, POS/IMS/dashboard controls, food safety, playbook command and people/succession systems. Current Restaurant Manager certification is required before independent store accountability. Where It Leads Restaurant Manager (you are here) > Area Manager (next) > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Area Manager: • Assignment Policy: Complete at least two years as a Restaurant Manager before permanent promotion unless an approved People OS exception applies; complete the one-year Area Manager Development Plan including at least one store opening run A-to-Z., • Swiss Butter Academy: Maintain current Restaurant Manager certification and complete Area Manager learning, field evidence and certification before independent AM duty., • Performance: Meet the published People OS promotion performance gate for the relevant cycle., • Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved., • Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart., • Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

Summary of Position The Kitchen Cook owns the readiness and execution of the sides/sauce section and leads assigned Kitchen Helpers. The role converts prep requirements into a ready section, executes fries, sauce and sides exactly to current standards, protects equipment and food-safety controls, and maintains accurate waste/IMS records through close. Key Performance Areas (KPAs) · Section Readiness & Prep · Sides, Fries & Sauce Execution · Equipment & Food Safety · Par, Waste & Inventory Control · Kitchen Helper Leadership & Close Duties & Responsibilities Section Readiness & Prep · Own section readiness and achieve the approved T-60 prep/par standard; surface shortages early. · Execute sides, fries, sauce and section products exactly to the current Recipe Bible/PPM with no unauthorized substitution. Sides, Fries & Sauce Execution · Maintain sauce at the approved 82-85°C operating target and never plate below 80°C. · Maintain rolling fries/sides par through service to prevent avoidable stock-out without overproduction. Equipment & Food Safety · Start and check section equipment safely, record actual readings and escalate faults; never self-repair. · Operate the fryer within the approved 170-180°C range and follow the current oil- quality/TPM trigger. · Maintain FIFO, labels, allergen controls and approved hot/cold holding. Par, Waste & Inventory Control · Record exact waste and IMS truth and complete approved VITO/oil/section-close responsibilities. Kitchen Helper Leadership & Close · Direct and check Kitchen Helper work, coach to the approved standard and escalate repeated or serious gaps. · Coordinate with Kitchen Manager and Grill Master and respect the Kitchen Manager's final technical/pass authority. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Section meets the T-60 prep/par readiness standard. · Sauce operates at 82-85°C and is never plated below 80°C. · Fryer operates at 170-180°C and oil-quality/TPM controls are followed. · Fries/sides par is maintained without avoidable stock-out or unnecessary overproduction. · Waste/IMS records are exact and Kitchen Helpers are coached and checked to standard. · Equipment faults are stopped/escalated; no unauthorized self-repair occurs. Qualifications · For internal progression, complete the Kitchen Helper pathway and approved Kitchen Cook Development Plan; external candidates require equivalent section experience. · Strong understanding of kitchen operations, food safety, basic inventory/waste controls and section organization. · Be able to perform basic calculations and work with the approved kitchen systems. · Complete current Kitchen Cook practical certification before independent section ownership. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong practical knowledge of sides, fries, sauce, fryer/hot-holding controls, FIFO, IMS/waste and section leadership. Current Kitchen Cook certification is required before independent section ownership. Where It Leads Kitchen Cook (you are here) > Grill Master (next) > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager To earn Grill Master: · Assignment Policy: Complete at least one year as a Kitchen Cook before permanent progression unless an approved People OS exception applies; complete the 3-month Grill Master Development Plan. · Swiss Butter Academy: Maintain current Kitchen Cook certification and complete Grill Master learning, practical assessment and certification before independent grill duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

The Housekeeping Staff is responsible for ensuring the cleanliness, orderliness, and overall hygiene of guest rooms, public areas, and back-of-house spaces in the hotel. They play a crucial role in creating a positive guest experience and maintaining high standards of cleanliness and presentation. • Room Cleaning and Preparation: Clean and sanitize guest rooms according to established standards and procedures.Make beds, change linens, and replace amenities.Ensure all surfaces are dusted, vacuumed, and sanitized.Replenish supplies such as toiletries, towels, and linens. • Public Area Maintenance: Clean and maintain the cleanliness of public areas including lobbies, hallways, and restrooms • Vacuum, sweep, and mop floors as necessary. Empty trash bins and ensure waste disposal is done according to hotel policies. • Back-of-House Organization: Keep storage areas, linen rooms, and housekeeping carts organized and well-stocked.Report any maintenance issues or supply shortages to the Housekeeping Supervisor. Attention to Detail:Pay attention to detail to ensure rooms and public areas meet the highest standards of cleanliness and presentation. Guest Interaction:Interact with guests in a friendly and professional manner, responding to their needs and requests in a timely manner. Compliance with Safety and Hygiene Standards:Adhere to health and safety guidelines and protocols to ensure a safe and sanitary work environment.Properly handle and dispose of cleaning chemicals and materials. Teamwork and Communication:Collaborate with other members of the housekeeping team and communicate effectively with other departments. Report any lost and found items following hotel procedures.

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

The Role You will work alongside two other warehouse staff to keep stock organised, prepare client orders accurately and keep our records up to date. Portuguese is spoken day to day within the team, so the ability to communicate in Portuguese is required. This is a hands-on role in a busy, early-starting environment where accuracy and consistency matter. Responsibilities • Preparing and packing client linen and supply orders ready for dispatch, • Receiving, counting and checking incoming and returning stock, • Keeping the warehouse clean, tidy and well organised, • Monitoring stock levels and reporting shortages or discrepancies, • Recording stock movements accurately, • Supporting the wider team with day-to-day warehouse tasks as needed What We Are Looking For • Spoken Portuguese (required) and basic English, • Reliable and punctual, comfortable with a 7am start, • Organised, with good attention to detail, • Able to work as part of a small team and follow instructions, • Physically fit, comfortable standing, lifting and carrying throughout the shift, • Basic numeracy and confidence using a phone or tablet to record stock, • Warehouse, logistics or stock-handling experience is helpful but not essential, as full training is provided, • Right to work in the UK What We Offer • Consistent part-time hours, finishing at 3pm, • Stable, ongoing role in a growing business, • Training and support from an experienced team About Us Grosvenor Cleaning is a London-based property cleaning and linen services business supporting short-let and property management clients across the city. Our warehouse is based near Willesden Junction, the centre of our linen operation, and we are looking for a reliable, organised, Portuguese-speaking person to join the team. How to Apply Send your CV or a short message about yourself and your availability . Candidates able to start immediately will be prioritised.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Swim Generation is a local private swimming coaching business with offices in Richmond, Surrey. We are looking for self motivated, passionate , and customer service driven candidates to apply for part time or full time roles acting as Swim Generation poolside assistant whilst swimming lessons are taking place. Reporting into the lead coach at the pool the ideal candidate will manage our clients accessing the pool, respond to current clients and new client questions and queries and to ensure first class class customer service at all times. Other duties to include but not all, ensuring the poolside and associated facilities are clean, tidy, dry and ready for clients. Role is for an immediate start at £15 per hour. Typical working hours would be Monday to Sunday 9am to 1pm and 2pm to 6pm with different shift patterns available weekly.

DPD BUILDERS LTD is seeking an experienced and organised Construction Project Manager to join our team. The successful candidate will be responsible for planning, coordinating and overseeing construction projects from initial planning through to completion, ensuring that works are delivered safely, on time, within budget and to the required quality standards. Main Duties and Responsibilities Plan, manage and oversee construction projects from commencement through to completion. Prepare and monitor project budgets, timescales and work schedules based on project and client requirements. Coordinate project activities with clients, architects, surveyors, contractors, subcontractors and suppliers. Brief and coordinate project teams, contractors, suppliers and site personnel. Arrange and monitor the delivery of construction materials and equipment to project sites. Supervise and coordinate site staff and subcontractors where required. Regularly inspect construction sites and monitor the progress and quality of works. Ensure works comply with applicable building regulations, contractual requirements and health and safety standards. Identify defects, delays and other project issues and arrange appropriate corrective action. Monitor project expenditure and ensure projects remain within agreed budgets. Maintain accurate records of project progress, costs and key milestones. Prepare progress reports and provide updates to management, clients and other relevant parties. Assemble and maintain information required for project accounts and invoicing. Resolve operational and construction-related issues arising during the course of projects. Ensure projects are completed within agreed deadlines and handed over to the required standard. Skills, Qualifications and Experience Applicants should have relevant experience in construction project management or a closely related construction role, with a good understanding of construction processes, project planning, site operations, budgeting and health and safety requirements. A degree or relevant qualification in Construction Management, Civil Engineering, Building, Quantity Surveying or a related discipline would be advantageous. Applicants with substantial relevant professional or construction management experience will also be considered. The successful candidate should have strong organisational, communication, leadership and problem-solving skills and be capable of coordinating contractors, suppliers and site personnel while managing project budgets and deadlines.

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by July 1st.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

Job Title: Experienced Caretaker for Residential Building Position Details • Salary: £16.00 per hour, • Working Hours: Monday to Friday, 9:00 AM – 5:00 PM, • Job Type: Full-time About the Role We are looking for a reliable, proactive, and hard-working Caretaker to ensure our residential building is safe, clean, and well-maintained. The ideal candidate will take pride in their work and have previous experience in building maintenance and daily groundskeeping. Key Responsibilities • Collecting and removing rubbish and recycling bins from all individual flats., • General cleaning and daily upkeep of all communal areas (hallways, lobbies, stairwells)., • Basic gardening and outdoor maintenance to keep the building's exterior looking neat., • Performing routine building maintenance and minor handyman repairs., • Monitoring building security and promptly reporting any major faults or hazards., • Assisting with other general caretaking and facilities duties as required. Requirements • Proven previous experience working as a caretaker, groundskeeper, or in a similar property maintenance role., • Practical hands-on skills in basic maintenance, cleaning, and gardening., • Physically fit and capable of managing active daily duties, including lifting bins and manual labour., • Highly reliable, punctual, and capable of managing your own daily schedule independently., • Friendly and approachable demeanour for interacting politely with building residents. How to Apply Please email your CV and a summary of your relevant experience.