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We're Hiring: Servicing Team Manager -Payments management 9 months Secondment Location: Remote UK residents only Start date: June 2026 Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits About the Role The Payments Management Team plays a vital role in ensuring that all incoming customer payments whether through cheques, bank transfers, DWP payments or third-party invoices are accurately allocated to mortgage accounts. The team also handles payment queries, account redemptions, account closures, and unresolved transaction investigations. As a team manager , you'll be central to driving accuracy and great customer outcomes, while supporting internal and external requests across a wide variety of topics. What You'll Be Doing • Effectively manage and lead the team to ensure that all work is delivered in line with service level agreements., • Develop and implement plans to ensure that a high quality and consistent standard of service is achieved against key performance indicators and in line with business objectives., • Actively manage individual and team performance to include, absence management, regular one to one meeting, performance reviews, disciplinary management and providing regular feedback to team members., • Train, coach and develop team members as required to maximise competence, potential and performance whilst supporting succession planning., • Ensure the team are aware of all relevant business-related communications covering corporate and local updates., • Actively promote a culture that delivers high performance, motivation and engagement through effective leadership., • Client relationship management including participation in operational review meetings., • Identify and resolve risk incidents and manage relevant risk controls in line with company policy, • Review departmental policies and process in order to identify, manage and mitigate risk and implement improvements and efficiencies., • Role model all company values., • Experience and knowledge of working in the Financial Services industry or a regulatory environment (desirable)., • Experience of managing in a front or back-office operation., • Experience of working in a target driven environment centred on customer delivery., • A good understanding of Microsoft office applications., • Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service., • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements, • CeMAP/CeRCC preferable, or willingness to study, • Effective time management., • Able to implement tactical plans to deliver strategic objectives in a timely manner., • Effective communication (both oral and written) and influencing skills., • Ability to remain resilient in a challenging environment., • Balancing customer requirements with operational objectives. At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

As our Internal Communications & Engagement Manager, you’ll lead the Charity Commission’s internal communications function at a pivotal moment of organisational growth and transformation. Internal Communications & Engagement Manager. This is a strategic role where you’ll work directly

The Senior Internal Communications Manager will partner with senior leaders to shape and deliver a communications strategy that supports business growth, transformation and M&A activity. Partner with External Communications to leverage internal stories externally where appropriate and ensure alignme

Senior Internal Communications Manager page is loaded## Senior Internal Communications Managerlocations: LG UK London (40 hours per week)time type: Full timeposted on: Posted 16 Days Agojob requisition id: REQ00037764**We’re looking for a Senior Internal Communications Manager to join us

We’re seeking an experienced communications and engagement professional to join our Internal Communications team. You’ll lead the design and delivery of internal communications strategies that bring our vision and values to life, connect staff to our purpose, and provide opportunities for genuin

Responsibilities include leading sustainability-driven marketing activities and overseeing internal communications. A leading wealth management firm in Greater London is seeking a Marketing Manager to implement and manage the marketing plan.

Manager, Internal Communications, Northern Hemisphere. Our Clients & Strategy team covers Business Development, Investor Relations, External Relations, Sustainable Investment and Brand, Marketing & Communications, including Internal Communications. Familiarity with employee engagement strategies and

Collaborate with the Senior Internal Communications Manager to develop and deliver internal communications and campaigns. An award-winning global law firm is seeking an Internal Communications Manager to join their Communications and Brand team. Home Internal Communications Manager (12 Month FTC).

Pinnacle Group are looking for an Internal Communications Manager to join our Marketing & Communications team within the Central Division, to lead the development and delivery of engaging internal communications across the organisation. The ideal candidate will have proven experience in internal com

A prestigious research institute in London is seeking a Communications Manager for a hybrid role. The successful candidate will lead the development of integrated communications strategies, manage digital channels, and oversee content creation for diverse audiences. This position requires strong org

Senior Internal Communications Manager. Proven experience leading internal communications in a global organisation. Leading DAZN Group’s Employee Communications, you will define and deliver our global internal communication strategy.

A leading energy regulator is seeking three Internal Communications Managers for 12-month fixed-term roles. The successful candidates will manage and develop engaging internal communication plans to strengthen colleague engagement and support organisational changes.

We are looking for a senior talented and experienced Internal Communications Manager to strengthen and evolve our global internal communications approach. As part of our Group Marketing & Communications team, you will play a key role in setting clear direction, frameworks and standards for internal

You’ll bring fresh ideas, benchmark best practice, and champion effective internal communications that support our ambition “to be an extraordinary airport, fit for the future. Champion the value of Internal Communications across the organisation, demonstrating its impact and contribution. Prove

The Senior Manager - Internal Communications leads the delivery of internal communications across TBI, ensuring colleagues globally are informed, engaged and aligned to the Institute’s mission, strategy and Uniquely TBI values. The postholder will help shape and evolve the Institute’s internal c

Role SummaryThe Senior Manager - Internal Communications leads the delivery of internal communications across TBI, ensuring colleagues globally are informed, engaged and aligned to the Institute’s mission, strategy and Uniquely TBI values. Internal Communications Delivery & Planning* Lead and

To be successful as an Internal Communications Manager, you should have:. Join us as an Internal Communications Manager in the Customer and Digital team at Barclays, where you’ll help define how we tell our story - increasing employee engagement and ensuring our stakeholders understand our strateg

You will work in partnership with the internal communications team and your designated business unit(s) to deliver Internal Communications support across Client. Your ideas, project management and creative approach will help ensure the Internal Communications Team support the business and showcases

A leading national law firm is seeking a Communications Manager to oversee internal communications and manage the firm's Intranet. Responsibilities include managing PR agency relationships, handling internal communications for 500 staff, and promoting corporate news through social media.

As Communications Manager (Internal), you will lead the strategy, planning and delivery of internal communications that help our colleagues stay informed, engaged and connected. Working with the Internal Communications Officer and Communications Officer (Corporate) to plan, produce and schedule comm

A leading international airport is seeking an experienced Internal Communications Specialist to enhance engagement and delivery of corporate messages.

A global consultancy is seeking an Internal Communications Manager in London for a 12-month FTC. The role involves developing internal communication strategies, managing SharePoint content, and collaborating with HR and leadership teams to promote company culture.

You’ll bring fresh ideas, benchmark best practice, and champion effective internal communications that support our ambition “to be an extraordinary airport, fit for the future.

Internal Communications & Engagement Manager. Our Internal Communications and Engagement Manager will play a pivotal role in bringing our organisational vision to life. Set and continuously refine the internal communications strategy,.

As the Internal Communications Manager for the Science and Frontier‑AI Units, you’ll need expertise in Science Communications, to be able to translate our exciting science and frontier work into concise, engaging information that resonates with the mission of GDMers. As Internal Communications M

Ability to create effective communications, including developing appropriate internal communications and creative assets. To support the Senior Manager in the development and delivery of our internal communications strategy alongside ongoing regular activities. We are looking for an Internal Communi

A leading charity in emergency services is seeking an Internal Communications & Engagement Manager. The ideal candidate will have proven experience in internal communications strategy, managing change, and influencing senior leaders within complex environments.

This is an exciting opportunity to join a creative and fast‑paced internal communications team, delivering high‑quality communications that engage and inform staff across the University. Act as a trusted internal communications advisor, providing guidance and influencing stakeholders at all leve

We're currently supporting a high groeth Tech organisation for an Internal Communications Manager. Lead internal communication strategies for major initiatives and business changes, ensuring messages are clear, consistent, and engaging across the organisation. Own internal communication channels and

As Communications Manager (Internal), you will lead the strategy, planning and delivery of internal communications that help our colleagues stay informed, engaged and connected. Working with the Internal Communications Officer and Communications Officer (Corporate) to plan, produce and schedule comm

The Manager, Internal Communications will work closely with the Director of Communications & Brand to develop and execute high-priority communication plans and assets, working closely with senior leaders and a broad network of internal and some external stakeholders. Solid internal communications ex

A leading communication firm in the United Kingdom is seeking an experienced Account Manager to manage and deliver engaging employee communication campaigns for global organisations. The ideal candidate has experience in account management within a communications environment, strong project manageme

Your CareerWe’re looking for an internal communications manager to join us to help us plan and deliver outstanding internal communications at Palo Alto Networks. Establish and execute an internal communications plan for the EMEA region in conjunction with the EMEA communications leader that engage

As the Internal Communications Manager for the Science and Frontier-AI Units, you’ll need expertise in Science Communications, to be able to translate our exciting science and frontier work into concise, engaging information that resonates with the mission of GDMers. As Internal Communications Man

Internal Communications Manager (12m FTC) – London. Blue Legal are pleased to collaborate with a global legal powerhouse on the hiring of an Internal Communications Manager to join their team in London. Lead international and regional internal communications channel, some of which includes newslet

Internal Communications Manager page is loaded## Internal Communications Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: May 31, 2026 (30+ days left to apply)job requisition id: R00029263The Manager, Internal Communicati

We’re looking for three Internal Communications Managers to strengthen how colleagues connect, engage and contribute across the organisation. As an Internal Communications Manager, you’ll work closely with stakeholders across Ofgem, building relationships to understand different team’s objecti

A leading FinTech organisation is looking for an Internal Communications Manager to support the Technology function across EMEA. Experience in internal communications, corporate communications, marketing, or content creation. Working closely with Technology leadership, the successful candidate will

Collaborate with the Senior Internal Communications Manager to develop and deliver internal communications and campaigns. An award-winning global law firm is seeking an Internal Communications Manager to join their Communications and Brand team. This role involves leading projects to win the support

Reporting to the Head of Marketing, Communications and Experience, the Communications Manager will lead the development and delivery of an integrated communications strategy across a wide range of digital and print channels. Communications Manager (Internal Secondment). We are now seeking a dynamic

Internal Communications Manager – London. Blue Legal are pleased to collaborate with a global legal powerhouse on the hiring of an Internal Communications Manager to join their team in London. Lead international and regional internal communications channel, some of which includes newsletters, the

As Internal Communications and Engagement Manager, you will lead the development and delivery of our internal communications and staff engagement strategy. If you are passionate about internal communications and want to help build a connected and engaged workforce, we would love to hear from you. Ou

As our Internal Communications & Engagement Manager, you’ll lead the Charity Commission’s internal communications function at a pivotal moment of organisational growth and transformation. Proven success delivering internal communications and engagement in a complex organisation. This is a strate

Internal Communications Channel Manager. A leading global law firm is seeking an Internal Communications Channel Manager to join their London office on a 12 month FTC. Collaborate with regional and global communications managers to create innovative forums for sharing information and ideas, connecti

We’re delighted to be partnering with Everyone Active as they look for a confident and dynamic Internal Communications & Engagement Manager to lead an exciting transformation project that will shape the comms strategy across the group. Internal Communications & Engagement Manager. Lead the impleme

As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. If you’re interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on