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Fully-Remote Role Odin helps people to raise and deploy capital seamlessly. We envision a world where people can vote with their money on what the future looks like, and participate in creating it. Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers". We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits. We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started. ** The Role** Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays. On top of that, you’ll support investors with their questions, helping them solve any issues quickly and ensuring they have a seamless experience. This is a brilliant opportunity to gain hands-on experience in fintech, customer operations, and compliance while building problem-solving and communication skills! ** Responsibilities:** - Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows. - Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary. - Assist investors with tracing missing payments. - Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board. - Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers). ** Entry-Level or Internship – Flexible Pathways** We’re open to hiring this role as either a full-time entry-level position or a 6-12-month internship, depending on your experience and career goals. Whether you’re looking to kickstart your career straight out of school, gain hands-on experience before university, or build industry exposure through an internship, this is a great opportunity to develop valuable skills in fintech, compliance, and customer operations. Let us know your preference when you apply! ** Your Background** This is a great opportunity for someone bright and eager to gain professional experience. - Ideal for someone looking to start their career without going to university or has left university and wants to do an 12 month internship to gain exposure. - You should be comfortable using technology and open to learning how to optimise processes. ** Must-Have Qualities** - Excellent written and verbal communication – Clear, professional, and proactive communication is essential. - Asks questions if they don’t understand – No prior KYC/AML experience is required, but you should be eager to learn and follow instructions carefully. - Extremely responsive & good at context switching – The kind of person who can’t stand unread emails and knows when to send a quick holding response. - Selfless approach to customer support – You think ahead to prevent unnecessary back-and-forth, adding useful context in emails to help investors submit correct documents the first time. - Attention to detail – You can spot inconsistencies and apply good judgment to identify potential risks. - Tenacious – If something isn’t simple, you’ll keep pushing for a resolution rather than letting it slip through the cracks. Working at Odin 🖥 We encourage a balanced way of working. We’re a fast-growing startup building something very ambitious, and we expect you to work hard, and relish this challenge. However, we also offer flexibility, and we support your life outside of work so you can bring your best to the table. Our benefits include: - We’re remote-first, so you can work from home full-time! We do have days where we use the same WeWork, and we make an effort to organise monthly in-person socials (attendance isn’t mandatory) - Choose your own laptop and we'll also ensure you have all the equipment you need to succeed - Receive your own expense card, eliminating out-of-pocket spending for work items and tools that matter - Private health insurance to ensure your health isn’t compromised, allowing you to do your best work Accessibility Adjustments ℹ️ We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.
Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!