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  • Wi-Fi Sales Engineer EMEA
    Wi-Fi Sales Engineer EMEA
    17 days ago
    £65000 yearly
    Full-time
    London

    Why Wyebot? Wyebot is a fast-growing and dynamic company, helping organizations optimize their business-critical Wi-Fi networks. We are currently seeking an experienced Sales Engineer to join our EMEA team. This is a fantastic opportunity to join a company with leading edge technology and scaling for rapid growth. With a collaborative and forward thinking culture we offer a great chance to join a dynamic environment with huge potential for future growth. 🌟 About the Role We are seeking a highly motivated and technically proficient Wi-Fi Sales Engineer to join our dynamic sales team. This role is the critical link between our cutting-edge wireless technology and our customers' business needs. The ideal candidate will possess deep expertise in Wi-Fi and networking technologies, coupled with excellent communication and presentation skills, to effectively support the sales cycle from initial contact through trial and post-sales engagement. 📝 Key Responsibilities • Technical Sales Support: Act as the primary technical resource for the sales team. Participate in sales calls, provide product demonstrations, and lead technical presentations to prospects and existing customers., • Customer Trial Support: Provide dedicated technical support and consultation to customers throughout the trial and proof-of-concept (PoC) phases, ensuring successful installation, configuration, and operation of the wireless solution., • Post-Sales Technical Assistance: Act as a technical escalation point post-sale, ensuring smooth handover to the implementation team and offering advanced support for complex issues during the initial deployment and stabilization period., • Proof-of-Concept (PoC) & Pilot Management: Plan, execute, and document successful Proof-of-Concept trials and pilot projects, ensuring the proposed solution meets customer performance metrics and expectations., • RFP/RFI Response: Develop detailed, technical responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)., • Competitive Analysis: Stay informed about competitor products, market trends, and industry developments to effectively position our solutions and overcome technical objections., • Knowledge Transfer: Conduct technical training and workshops for external partners on new product features, deployment best practices, and troubleshooting., • Customer Relationship Management: Build and maintain strong, long-lasting technical relationships with key customer stakeholders and technical staff. 🎓 Qualifications Required: • Education: Bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related field, or equivalent practical experience., • Experience: Minimum of 5+ years of experience in a pre-sales, sales engineering, network engineering, or solutions architect role, specifically focused on enterprise Wi-Fi and wireless networking., • Technical Acumen: Deep working knowledge of Wi-Fi standards (e.g., 802.11, a/b/g/n/ac/ax), RF fundamentals, network protocols (TCP/IP, VLANs, QoS), and Wi-Fi security protocols (WPA/WPA2/WPA3, 802.1X and authentication methods)., • Highly Desirable: Familiarity and technical experience with multiple leading Wi-Fi vendor platforms (e.g., Cisco/Meraki, Aruba, Juniper/Mist, Ruckus, etc.)., • Highly Desirable: Professional-level networking certification (e.g., CWNP, CCNA/CCNP Wireless or equivalent vendor-specific certifications like Aruba, Cisco Meraki, etc.)., • Highly Desirable: Deep understanding of 802.1\text{x} network access control (NAC) and integration with RADIUS/AAA servers., • Bonus: Familiarity with cloud-managed networking platforms., • Bonus: Familiarity or experience with site surveys and RF planning tools (e.g., Ekahau)., • Bonus: Experience with advanced network security solutions beyond Wi-Fi (e.g., Next-Generation Firewalls, IDS/IPS)., • Bonus: Fluency in additional languages such as French, Spanish or German would be an advantage. 📊 Performance Metrics (KPIs) • Achievement of assigned sales quota in collaboration with the Account Manager., • Successful conversion rate of PoCs/pilots to closed deals., • Customer satisfaction scores for technical engagements., • Quality and accuracy of technical proposals and SOWs (Statements of Work). 📍 Work Environment & Travel • This is a remote position based in the EMEA region (Europe, Middle East, and Africa)., • The primary function of product demonstrations and technical consultation will be conducted remotely from a home office., • Ability to travel is required for key customer meetings, industry events, or internal team meetings, but will not exceed 25% within the EMEA region. Remuneration • Base Salary: £65,000 p.a. Performance Related Bonus: £20,000 p.a., • Total OTE: £85,000 p.a.

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  • IT Technician
    IT Technician
    24 days ago
    £32000–£35000 yearly
    Full-time
    London

    The IT User Support Technician provides technical assistance to Skyhaus staff and clients using our digital and project-management systems. This role ensures all IT platforms, networks, and hardware operate efficiently, securely, and with minimal disruption to business operations. Key Responsibilities: • Deliver first- and second-line support for software, hardware, network, and account-access issues., • Support staff and clients with the use, configuration, and troubleshooting of project-management tools and related applications., • Install, configure, update, and maintain company devices, including laptops, mobile devices, peripherals, and AV equipment., • Monitor and maintain network performance, Wi-Fi reliability, security controls, and backup procedures., • Manage hardware inventory, device lifecycle, asset tracking, and documentation., • Perform routine system updates, patch management, and antivirus monitoring., • Assist with onboarding/offboarding processes, user provisioning, and permission management., • Produce clear technical documentation, guides, and training materials for users., • Escalate complex technical issues and collaborate with external vendors when required., • Contribute to continuous improvement of IT processes and support workflows. Skills & Requirements: • Strong troubleshooting ability across Windows, macOS, mobile OS, and cloud-based platforms., • Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi)., • Experience supporting productivity and project-management software., • Excellent communication, customer-service, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced environment.

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  • Security Installation Technician
    Security Installation Technician
    26 days ago
    Full-time
    London

    In this hands-on role, you will be primarily responsible for the installation, testing, and proactive maintenance of both CCTV and access control systems. You will work closely with project managers and fellow engineers to ensure all assignments are completed efficiently, on time, and uphold our high standards of quality and compliance. Key Responsibilities • Installation & Configuration: Install, configure, and thoroughly test new CCTV (IP and analogue) and access control systems., • Quality Assurance: Ensure all installed systems meet specific client requirements and comply with all relevant industry and regulatory standards., • Maintenance & Support: Conduct routine system maintenance, fault finding, and advanced troubleshooting on existing installations., • Documentation: Prepare and maintain detailed, accurate documentation and reports for all installation and maintenance activities., • Client Management: Liaise professionally and effectively with clients on-site to understand requirements, provide updates, and ensure customer satisfaction., • Team Collaboration: Work collaboratively with colleagues to ensure seamless project handovers and operational continuity. Skills and Experience Required • Proven Experience: Demonstrated professional background in the installation and maintenance of modern CCTV and access control systems., • Technical Knowledge: Strong working knowledge of current security system technology, networking, and components., • Safety & Compliance: Excellent understanding of UK health and safety regulations relevant to site work. (Possession of a CCNSG Passport is a distinct advantage, but training will be supported for the right candidate)., • Professional Conduct: Ability to manage time effectively, meet strict project deadlines, and work independently with minimal supervision., • Interpersonal Skills: Exceptional communication and interpersonal abilities for both teamwork and client interaction., • Mobility: A valid driving license is essential for this field-based role.

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  • Security Operations Analyst
    Security Operations Analyst
    1 month ago
    £36000–£49000 yearly
    Full-time
    London

    As a Security Operations Analyst. You’ll monitor, triage, and respond to threats across our global estate, using modern SIEM/EDR and automation to keep [Company/clients] safe. Hybrid working, strong learning culture, and clear progression. The role • You’ll be part of our Security Operations Centre, detecting and responding to cyber threats, improving our controls, and guiding the business through security incidents. This role suits someone hands-on with SOC tooling, calm under pressure, and eager to automate the boring stuff. What you’ll do • Monitor and triage security alerts across SIEM (e.g., Microsoft Sentinel/Splunk), EDR (e.g., Defender for Endpoint/CrowdStrike), email security, and cloud platforms., • Investigate incidents end-to-end: scoping, containment, eradication, and recovery; maintain clear incident records and timelines., • Execute and improve playbooks/runbooks; contribute to SOAR automation for repetitive tasks., • Perform threat hunting using hypotheses mapped to MITRE ATT&CK; enrich findings with threat intelligence (internal and external)., • Lead/assist on phishing investigations, malware analysis at triage level, and suspicious user activity reviews., • Collaborate with IT/Cloud/Network teams on log onboarding, tuning, and control gaps; reduce false positives., • Track and meet SLAs/KPIs (MTTD/MTTR); deliver concise, executive-ready post-incident reports and lessons learned., • Support vulnerability management by contextualising exposures and recommending remediation priorities., • Participate in shift handovers and, if applicable, an out-of-hours/on-call rota., • Contribute to security awareness and purple-team exercises/attack simulations. What you’ll bring • Experience in a SOC/IR role (typically 2–5 years for this level) with demonstrable incident handling., • Working knowledge of: SIEM, EDR, email security, network security (IDS/IPS, firewalls), and cloud security (Azure/AWS)., • Ability to query and analyse data (KQL/Splunk SPL/SQL); basic scripting (PowerShell or Python) for enrichment and automation., • Familiarity with frameworks and standards: MITRE ATT&CK, NIST CSF, ISO/IEC 27001, and Cyber Essentials/Plus., • Strong written and verbal communication; comfortable translating technical risk for non-technical audiences., • A proactive mindset: curiosity, ownership, and continuous improvement., • Nice to have (advantageous, not essential), • Certifications such as Security+, CySA+, SC-200, AZ-500, GCIH/GCIA/GCTI, SSCP, GCED, or equivalent., • Experience with SOAR tooling, sandboxing, DFIR basics, or purple-team methodology., • Exposure to identity security (Entra ID, Okta), SaaS security, or container/Kubernetes security., • Experience in regulated environments (financial services, public sector) and/or UK SC/BPSS clearance eligibility. What we offer • Leave: 20 days’ annual leave, • Pension & protection: Employer pension contribution, life assurance, and income protection., • Learning & growth: Budget for certifications, paid exam days, access to labs and training platforms; clear progression to Senior Analyst/Incident Responder/Threat Hunter.

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