Transportation Coordinator
hace 3 días
Wimbledon
Transport Coordinator Wimbledon | Full-time We are seeking a Transport Coordinator to join our Transport team based in Wimbledon. This role will support the Assistant Transport Manager in the effective day-to-day operation of the department, ensuring high standards of service delivery, operational efficiency, and customer satisfaction. The successful candidate will act as a key point of contact for drivers, porters, internal stakeholders, and clients, coordinating transport activities and resolving operational issues in a timely and professional manner. Key Responsibilities • Support and deputise for the Assistant Transport Manager as required, • Act as the primary daily point of contact for drivers and porters, • Coordinate deliveries and collections to ensure timely and efficient service, • Manage client enquiries and requests via telephone and email, • Resolve customer and operational issues in line with internal procedures, • Create and process purchase orders for vehicle maintenance, couriers, and agency labour, • Undertake general administrative duties to support the Transport function, • Monitor workflows and ensure systems and processes are consistently followed, • Deliver a professional service to clients while managing internal challenges effectively Skills & Competencies: • Excellent verbal and written communication skills, • Strong organisational and time management abilities, • High level of attention to detail with the ability to anticipate potential issues, • Ability to prioritise and manage multiple tasks in a fast-paced environment, • IT literate with the ability to adapt to new systems, • Calm, professional, and customer-focused approach Behavioural Competencies: • Adaptability and flexibility in a changing operational environment, • Sound judgement and decision-making capability, • Strong relationship management and stakeholder engagement skills, • Resilience and composure under pressure, • Proactive and solutions-oriented mindset, • Ability to work collaboratively within a team Health & Safety Responsibilities: • Comply with all health and safety policies, procedures, and instructions, • Take reasonable care for personal safety and the safety of others, • Maintain a safe, clean, and orderly working environment, • Act as a role model for safe working practices Additional Information: • A full, clean driving licence is required, • The role requires flexibility, including early weekday starts, weekend on-call and on-site work