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Full-Time | £30,000–£36,000 depending on experience Based in Windsor (in-person role, no remote working) NO AGENCIES PLEASE We are not considering agencies for this role. We are looking for an individual to be fully embedded in our team. Please do not apply as an agency as it will create confusion later down the line. About Us We’re Heidi Bakery — an independent, multi-site bakery group with shops across the South East, including Chelsea, Richmond, Windsor, Farnham, Haslemere and New Alresford. Everything we sell is made from scratch in our Windsor kitchen and delivered fresh daily. We care deeply about quality, presentation and customer experience. We’ve recently opened a standout new shop in Richmond and have more sites in the pipeline. We’re a growth business and we intend to open several new shops each year. That means new locations, new systems, new ideas — and a lot of opportunity for someone who wants to learn fast and take real responsibility. If you’re interested in food, hospitality, retail and how customer-focused businesses scale, this is a rare opportunity to see it from the inside. The Role: Founder Associate – Graduate This is a high-exposure, hands-on role working directly with the founder and central team. You’ll be involved in projects across operations, finance, marketing, systems and growth. The goal is simple: help turn ideas into execution and help build a more scalable, disciplined business as we expand. You won’t be confined to one department. You’ll see how everything connects. This role is based full-time in Windsor. We believe proximity matters — to the kitchen, to the shops, to the team. What You’ll Be Doing Strategic & Operational Projects • Support planning and execution of new shop openings, • Help coordinate cross-functional initiatives (systems, suppliers, refurbishments, rollouts), • Build project plans and track delivery, • Identify blockers and help resolve them Performance & Analysis • Compile and analyse weekly sales, labour and margin data, • Help identify trends and areas for improvement, • Support preparation of internal reports and updates, • Turn numbers into insight and action Systems & Process Improvement • Document and improve internal processes, • Build simple reporting dashboards and trackers, • Help tighten operational rhythms across the business AI & Technology • Help deploy AI tools into the business to improve efficiency and decision-making, • Explore practical use cases for automation, reporting and workflow optimisation, • Support experimentation with new systems and digital tools Founder Support • Help prioritise initiatives, • Follow up on key actions, • Act as connective tissue across different parts of the business Who This Is For This role is suited to a bright graduate or early-career professional (0–2 years’ experience) who wants to learn how a real multi-site business operates. We’re looking for someone who is: • Highly organised, • Commercially curious, • Comfortable with numbers and spreadsheets, • Proactive and self-starting, • Calm under pressure, • Interested in hospitality, food or customer-excellent businesses, • Excited by the idea of building something, not just observing it You do not need hospitality experience — but you do need to be comfortable in a fast-moving, hands-on environment. Why This Role Is Different You’ll get exposure to real commercial decisions, operational challenges and expansion plans — and you’ll be trusted with meaningful work from day one. If you perform well, there is genuine room to grow into more senior operational or commercial roles as the business scales. Working Location This role is Windsor-based and fully in-person. We operate in hospitality. Things move quickly, and being close to the kitchen, shops and central team matters. This role is designed to be embedded in the business, not remote from it. Occasional early starts or weekend visits may be required around major launches or openings. What We Offer • £30,000–£36,000 depending on experience, • Pension scheme, • Staff discount and free food and barista coffee while on shift, • Direct exposure to founder-level decision making, • A genuine opportunity to grow with a scaling, multi-site brand

Full-Time | £30,000–£36,000 depending on experience Based in Windsor (in-person role, no remote working) NO AGENCIES PLEASE We are not considering agencies for this role. We are looking for an individual to be fully embedded in our team. Please do not apply as an agency as it will create confusion later down the line. About Us We’re Heidi Bakery — an independent, multi-site bakery group with shops across the South East, including Chelsea, Richmond, Windsor, Farnham, Haslemere and New Alresford. Everything we sell is made from scratch in our Windsor kitchen and delivered fresh daily. We care deeply about quality, presentation and customer experience. We’ve recently opened a standout new shop in Richmond and have more sites in the pipeline. We’re a growth business and we intend to open several new shops each year. That means new locations, new systems, new ideas — and a lot of opportunity for someone who wants to learn fast and take real responsibility. If you’re interested in food, hospitality, retail and how customer-focused businesses scale, this is a rare opportunity to see it from the inside. The Role: Founder Associate – Graduate This is a high-exposure, hands-on role working directly with the founder and central team. You’ll be involved in projects across operations, finance, marketing, systems and growth. The goal is simple: help turn ideas into execution and help build a more scalable, disciplined business as we expand. You won’t be confined to one department. You’ll see how everything connects. This role is based full-time in Windsor. We believe proximity matters — to the kitchen, to the shops, to the team. What You’ll Be Doing Strategic & Operational Projects • Support planning and execution of new shop openings, • Help coordinate cross-functional initiatives (systems, suppliers, refurbishments, rollouts), • Build project plans and track delivery, • Identify blockers and help resolve them Performance & Analysis • Compile and analyse weekly sales, labour and margin data, • Help identify trends and areas for improvement, • Support preparation of internal reports and updates, • Turn numbers into insight and action Systems & Process Improvement • Document and improve internal processes, • Build simple reporting dashboards and trackers, • Help tighten operational rhythms across the business AI & Technology • Help deploy AI tools into the business to improve efficiency and decision-making, • Explore practical use cases for automation, reporting and workflow optimisation, • Support experimentation with new systems and digital tools Founder Support • Help prioritise initiatives, • Follow up on key actions, • Act as connective tissue across different parts of the business Who This Is For This role is suited to a bright graduate or early-career professional (0–2 years’ experience) who wants to learn how a real multi-site business operates. We’re looking for someone who is: • Highly organised, • Commercially curious, • Comfortable with numbers and spreadsheets, • Proactive and self-starting, • Calm under pressure, • Interested in hospitality, food or customer-excellent businesses, • Excited by the idea of building something, not just observing it You do not need hospitality experience — but you do need to be comfortable in a fast-moving, hands-on environment. Why This Role Is Different You’ll get exposure to real commercial decisions, operational challenges and expansion plans — and you’ll be trusted with meaningful work from day one. If you perform well, there is genuine room to grow into more senior operational or commercial roles as the business scales. Working Location This role is Windsor-based and fully in-person. We operate in hospitality. Things move quickly, and being close to the kitchen, shops and central team matters. This role is designed to be embedded in the business, not remote from it. Occasional early starts or weekend visits may be required around major launches or openings. What We Offer • £30,000–£36,000 depending on experience, • Pension scheme, • Staff discount and free food and barista coffee while on shift, • Direct exposure to founder-level decision making, • A genuine opportunity to grow with a scaling, multi-site brand

Job Title: Operational Risk Manager Location: Slough Salary: £60,000 - £65,000 + car + benefits We are seeking an experienced and driven Operational Risk professional who will play a crucial role in assisting our client’s Head of Risk in the oversight and management in all aspects of Operational Risk, ensuring the identification, assessment, and mitigation of risks across all business functions. The successful candidate will be responsible for continuously improving risk processes, owning risk registers, managing risk assessments, performing second line controls, and advising the business on decisions required for reducing Operational Risk. GENERAL DUTIES: • Assist in identifying, measuring and monitoring potential risks throughout the business, liaising with key stakeholders, • Conduct business impact assessments to identify potential risks and support the business in implementing effective controls, • Perform quarterly second line controls, ensuring potential risks are well managed within the business and creating action plans to mitigate any new risks, • Own the annual Operational Risk Mapping process, utilising Basel risk categories to ensure risk is well managed across the entire business, • Test the adequacy and effectiveness of first line controls performed by the business, identify areas of improvements and corrective actions where necessary, • Conduct root cause analysis of operational events and develop strategies to mitigate future risks, • Promote a risk aware culture, serving as a subject matter expert on operational risk initiatives. Identifying, initiating, and fostering relationships with business stakeholders to promote a culture of continuous improvement, • Ad-hoc & recurring projects including segregation of duty analysis, • Work closely with Headquarters on new and emerging Risk management techniques and requirements, • Line management of the Risk graduate(s) Ref: 142 Please only apply if you match all of the above criteria. alt Recruitment is acting as an agency for this role. At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes. If you are emailing your CV to us, please ensure it has your home address, telephone number and email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV. Please note that only successful applicants will be contacted. alt Recruitment Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

Senior Lecturer and Programme Leader Building Surveying Full time (35 hrs/wk), permanent Remote place of work with a minimum of six visits per year to Horizons Salary £48,000 to £58,000 pa plus benefits We are searching for an enthusiastic and motivated Senior Lecturer to join our busy School of the Built Environment team. As a Programme Leader, you will be responsible for the design and delivery of the BSc (Hons) Building Surveying programme. You will play an integral role in contributing to an excellent and successful student experience within the University, and making a meaningful impact on the future of the Built Environment. University of the Built Environment is a place where you can bring your industry and teaching expertise to an online education environment and really make a difference. We expect you to have strong IT and digital skills and be passionate about teaching online. Your accountabilities and responsibilities include: • Be the subject area expert and advocate for Building Surveying, • Deliver high quality, engaging, inclusive, and pedagogically online teaching across Building Surveying modules, • Professional teaching qualification such as Post-Graduate Certificate in Higher Education (PGCHE) and/or HEA fellowship or willingness to study for this, • Full membership of the Royal Institution of Chartered Surveyors (RICS), Chartered Association of Building Engineers (MCABE) or Chartered Institute of Building (MCIOB), • Degree level qualification in Building Surveying, Construction Management or cognate discipline We are a long-standing and leading provider of supported online education with a long-term ambition to be the worlds most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit the work for us > current vacancies page of our website. Vacancy closes on Monday 30 March 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds. JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where youll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team.Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What you'll be doing? You'll will be responsible for planning, permitting, and issuing notices for external dig work across the London and Thames Valley region as part of the smart metering contract. You will ensure all works comply with the Traffic Management Act 2004 (TMA) and New Roads and Street Works Act 1991 (NRSWA), collaborating closely with Customer, Operations, and Street Works teams to deliver work to the highest standard under SLA guidelines. You'll maintain a thorough understanding of the NRSWA and TMA to ensure compliant permitting of all works, possessing practical knowledge of their key sections (58, 61, 73, 74) and Red Book requirements. We'll need you to monitor and respond to permit updates, including PMRs & AIVs, and manage the coordination of third parties such as those required for parking and bus stop suspensions, road closures, and temporary traffic regulation orders. You'll review and assess traffic management drawings and requirements, including parking bay suspensions, lane rental, bus stop switch-outs, and TTROs. Other duties will also be required as part of the role. What you'll bring? • Have you got aminimum of 2 years experience in a streetworks or utilities environment?, • Are you proficientwith the use of Street Manager system?, • Do you have sound knowledge of streetworks and traffic management requirements?, • Have you got proven experiencein planning and scheduling within a similar environment?, • Do you have strong problem-analysis and investigative abilities?, • Can you build effective working relationships with third parties and stakeholders?, • Are you ableto manage complex enquiries and apply specialist knowledge?, • Do you have familiarity with Line Search or utility packs?, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupW JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? As our Streetworks & Defects Coordinator you'll be responsible for the start, stop, and registration of permits, as well as processing all defects received from clients or local authorities. Youll also manage urgent 2-hour and 4-hour SLGs and defects, ensuring they are handled promptly and accurately. You'll complete a range of defect-related administrative tasks, including raising job packs, uploading photos to the company system, carrying out data uploads, and maintaining daily trackers. Youll also produce defect reporting through internal systems, ensuring all information is correct and up to date. Alongside this, you'll support the wider defect team and provide cover when needed. You will work collaboratively with other departments on contracted workstreams and take responsibility for updating the Thames Water Recharge report. What youll bring • Streetworks/utilities experience would be preferable, • Knowledge of permitting and defects, • Ability to negotiate across different levels and manage stakeholders, • Proven IT skills particularly MS Word, MS excel, • Strong attention to detail, • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme, • Recommend a friend get rewarded for introducing people to us!In addition, this role offers;, • 25 days annual leave plus bank holidays, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupW JBRP1_UKTJ

Job Description Graduate Water Quality Consultant Thames Valley & Greater London Full Time/Permanent Job purpose The primary purpose of the role will be to attend and investigate water pollution incidents; undertake field-based monitoring and collect environmental samples for laboratory analysis across the Thames Valley and Greater London area. Hours of work Weekly contractual hours of 35 hours per week; on a split shift rota pattern 07:00 to 15:00 and 13:00 to 21:00, five days per week alternating between early and late shifts every four weeks. One hour unpaid lunch break each day. There will also be an expectation to complete a reasonable amount of overtime as part of this role. Key tasks and responsibilities • Attending and investigating water pollution incidents across the Thames Valley & Greater London area, • Undertaking field monitoring works including water quality measurements and sampling., • Technical report writing in response to water pollution incidents, • Provision of accurate and timely information to line management., • Supporting team performance by sharing knowledge and best practices at all levels, • Degree in a Biological or Environmental Sciences discipline, • Understanding of water chemistry and the indicative parameters, • A full clean UK driving licence, • Experience in scientific fieldwork, and an enthusiasm for working outdoors in all weathers, • Competent user of Microsoft Outlook, Excel & Word, • Excellent organisational and time-management skills, • Analytical and numerical skills with the ability to pay close attention to detail, • Able to work independently and as part of a team following precise protocols, • Motivated, friendly and confident interacting with clients JBRP1_UKTJ

Job Description Graduate Water Quality Consultant Thames Valley & Greater London Full Time/Permanent Job purpose The primary purpose of the role will be to attend and investigate water pollution incidents; undertake field-based monitoring and collect environmental samples for laboratory analysis across the Thames Valley and Greater London area. Hours of work Weekly contractual hours of 35 hours per week; on a split shift rota pattern 07:00 to 15:00 and 13:00 to 21:00, five days per week alternating between early and late shifts every four weeks. One hour unpaid lunch break each day. There will also be an expectation to complete a reasonable amount of overtime as part of this role. Key tasks and responsibilities • Attending and investigating water pollution incidents across the Thames Valley & Greater London area, • Undertaking field monitoring works including water quality measurements and sampling., • Technical report writing in response to water pollution incidents, • Provision of accurate and timely information to line management., • Supporting team performance by sharing knowledge and best practices at all levels, • Any other duties for which the post holder is qualified and able to carry out.Health and safety It is your contractual duty to follow Health and Safety instructions issu...

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. If you think you are the right match for the following opportunity, apply after reading the complete description. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? What will you be doing? As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf ofE.ON NEXT, ensuring customers Smart Meters are working correctly. Our smart metering parternship with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you enjoy working on your own,chatting to customers and meeting new people? As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from an Engineer. Are you looking for longevity in your career? You can have it with M Group Energy. You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? You'll be on weekly meetings, catch ups and our Field Managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine. What youll bring • Valid UK driving licence, • You must have held your licence for 1 year and have less that 6 points., • Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters?, • Have you gotprevious MOCOPA experience to a multi rate level?If you have the below qualifications and skills, great, but you dont need them to apply;, • Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • £1000 Safety Bonus per year, paid to you at 6-month intervals, • You could receive £1000 Attendance Bonus per year, paid at 6-month intervals, • Company sick pay, • You'll have access to an uncapped additional productivity related bonus, • Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised!, • Regular overtime paid is available to you at time and a half and double time on Sundays, • Looking for progression? 87% of our field managers have been promoted from DF engineers, • Company van/vehicle and fuel card for business use, • Recommend a friend get rewarded for introducing people to us!, • Standby / Overtime / Call out, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE #LI-LW #LI-Onsite IND2

Credit Operations Support Graduate PURPOSE SUMMARY: As a Credit Operations Specialist, you will be a key driver in our Credit Operations function. This is a rotational role designed to provide you with a 360-degree view of our operations. To ensure you gain a breadth of experience, you will rotate across different departments, mastering the end-to-end customer journey from initial contract changes to complex financial resolutions. Central to this role is a profound commitment to Customer Focus and the organisation’s Consumer Duty standards. You won't just process transactions; you will ensure that every interaction results in a positive outcome, acting with integrity to put the customer’s needs at the heart of our business. EXPERIENCE & QUALIFICATIONS Education: A 2:1 BA/BSc degree (preferably in Business, though other disciplines are welcome if you can demonstrate transferable analytical skills). Industry Knowledge: Previous experience in Automotive Finance or Consumer Finance is highly desirable. IT Literacy: Intermediate proficiency in MS Excel and Word; experience with workflow management software is a plus. IT SKILLS PROFILE: Excel and Word to Intermediate level Workflow management

Graduate Technical Engineer / Technical Consultant Location: South East England Salary: £37,000 – £38,000 + benefits Overview Our client is an award-winning technology company developing advanced software platforms used by organisations across the UK and internationally. Their environment combines deep engineering capability with commercial application across complex digital systems. The business works at the intersection of AI, Machine Learning, NLP, IoT, SaaS platforms, Cloud infrastructure, IT Security, and Unified Communications technologies. They are now seeking high-calibre STEM graduates to join the team as Graduate Technical Consultants, a role designed to develop into a Software Engineering / Software Development pathway. This is a rare opportunity to join a technically serious organisation where graduates are exposed to real systems, real customers, and complex software platforms early in their career. Technology Exposure Graduates joining the programme will work with technologies including: Artificial Intelligence and Machine Learning Natural Language Processing (NLP) Machine-to-Machine (M2M) systems SaaS and Cloud platforms Unified Communications technologies Contact Centre applications IT Security and data infrastructure Enterprise software applications Over time the role will develop into a software development track, working with languages such as: PHP | Python | TypeScript | React | JavaScript | C# | .NET | Java | C++ The Role – Graduate Technical Consultant The role combines technical problem solving, investigation, and customer interaction within a highly technical environment. Responsibilities include: • Investigating and resolving complex technical issues across software platforms • Structured technical analysis and fact-finding • Working with software and hardware applications within enterprise systems • Supporting engineering teams in analysing system behaviour and performance • Communicating technical information clearly to both technical and non-technical stakeholders • Maintaining strong client relationships through clear communication and technical understanding • Contributing to ongoing system improvements and development initiatives This position provides hands-on exposure to real production systems, offering an excellent foundation for a long-term career in software engineering and technical consulting. Candidate Profile We are seeking bright, analytical graduates who enjoy problem solving and working with complex technologies. Requirements • 2:1 or above in a STEM discipline such as: Computer Science, Mathematics, Physics, Electronic Engineering, Electrical Engineering, Natural Sciences, or similar, • Strong academic background including A-Levels (A–B grades) or BTEC Distinction level, • Clear interest in software systems, technology platforms, and engineering environments Desirable Skills • Knowledge or exposure to programming languages • Understanding of SQL or database query concepts • Ability to explain technical ideas clearly • Interest in software development and system architecture Personal Attributes Successful candidates typically demonstrate: • Strong analytical thinking • Curiosity and intellectual discipline • Excellent communication skills • A genuine interest in learning complex technologies • A professional approach to customer interaction • A long-term interest in building a career in software engineering and technology consulting

My client are a global company that require an IT Customer Support & Customer Service graduate level candidate to join their established team. The ideal candidate for this role will be a recent graduate with customer service experience and a good analytical approach to problem solving. The role will be responsible for being the first line support for the following tasks: • Customer Issues Providing first response to any customers raising an issue with a booking or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. • IT/Business Systems Another part of the team is the Support of the System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. • Integration Pre-Sales Supporting the sales team by providing any information required to assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members. • Customer Onboarding Being the point of contact for customers integrating with the client, asking any questions that you can answer directly and liaising with IT Team Members were needed. Following the entire integration through until tested and that customer is live. • Data Validation Data Validation System that will clean customers data to ensure orders can be booked. This role will be responsible for liaising with customers around data that has failed to be cleaned and raising common data issues that could be resolved by the customer. • Internal Projects There are always internal projects being delivered by the Team to improve business functions. This role will be involved in managing any information requests during development and then organise testing once complete while relaying and feedback. Please send your CV in the first instance and if relevant you will be contacted with full role and company information. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work

Social & Emotional Support Assistant - Slough Start Date: ASAP/April Pay: £89.00 - £100.00 per day Do you enjoy helping children feel calm, confident, and supported at school? Are you passionate about supporting young people with their emotions, wellbeing, and personal development? A welcoming and caring Primary School in Slough is looking for a Social & Emotional Support Assistant to join their team as soon as possible. This is a lovely opportunity for a graduate, Teaching Assistant, or someone with experience in pastoral care, SEN, behaviour support, or mental health support who wants to make a real difference every day. This role would be perfect for someone with a background in psychology, education, youth work, counselling, or wellbeing support, or simply someone with a genuine interest in supporting children's social and emotional development. Experience working with children is helpful, but above all, the school is looking for someone who is kind, patient, and approachable. They are seeking a friendly, reliable, and enthusiastic Social & Emotional Support Assistant who enjoys building positive relationships and helping children feel safe, understood, and ready to learn. What you can expect: ASAP start £89-£100 per day Social & Emotional Support Assistant / Teaching Assistant role Graduates welcome Great experience for aspiring teachers Ideal for aspiring psychologists, counsellors, or therapists Slough-based primary school Supportive and nurturing school environmentThis is a full-time role, offering rewarding hands-on experience supporting children's emotional wellbeing in a positive school setting. If you would like to apply for this Social & Emotional Support Assistant role in Slough, please upload your CV directly to this advert or email it to (url removed). Academics is a leading education recruitment agency, delivering continuity in the classroom

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible for being the first line support for the following tasks: • Customer Issues Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. • Company Systems Another part of the IT Team is the Support and System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. • Integration Pre-Sales Supporting the sales team by providing any information required to assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members. • Customer Onboarding Being the point of contact for customers integrating with the company, asking any questions that you can answer directly and liaising with IT Team Members where needed. Following the entire integration through until tested and that customer is live. Working interdepartmentally acting as a bridge between business and technical functions where needed. • Requirements Gathering and Technical Specifications Pre-Sales will establish a baseline for the needs of the customer, but you would need to be able to translate and establish these needs to both technical and business requirements. This may include gathering information from various departments, talking to the customer directly or even researching 3rd party software for implementation to existing systems. • Internal Projects There are always internal projects being delivered by the IT Team to improve business functions. This role will be involved in managing any information requests during development and then organise testing once complete while relaying and feedback. Person Specification & Skills: A candidate that would be successful in this role will have the following skills: • Strong problem-solving skills to investigate issues and find the cause of the problem or find the best equipped team member to deal with the issue. Using processes such as trial-and-error and process of elimination, • Well-developed communication skills backed up by experience in customer facing roles. A ability to speak with confidence and in a concise manner. This includes both written and verbal communication., • An ability to prioritise work based on the importance and potential impact of any tasks. This can also include having sudden issues or tasks being given to the candidate causing them to have to re-prioritise their workload., • Good organisation and time management skills, particularly while working from home., • An interest in learning new topics and technologies to a level of knowledge that can be applied and explained to others., • Works well as part of a team both large and small, hopefully some experience of working with technical contacts such as developers. A candidate would benefit from the following experience/ skills, but it is not required: • A knowledge of the Logistics/ E-Commerce industry, • Experience using Salesforce/ Service Cloud, • Experience delivering projects, • A knowledge of/Experience with Warehouse Management Systems (WMS) This is a fantastic entry level role, please send your CV in the first instance and if relevant you will be contacted with full role and company information. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work. The candidate must meet the following requirements: • Be subject to Basic Disclosure & Barring Services check., • Able to work a full 40 hour week

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers. What's on Offer: £31,000 - £33,000 starting salary Two pay rises in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading training and mentorshipAbout the Company The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers. Graduate Training Programme: First 6 months Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry. Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople. Begin your formal sales training course and network with other Graduate Trainees. Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.6-12 months Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new trading accounts.12 months and beyond Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses. Travel locally in your company car, meeting clients, discussing projects, and arranging social activities. Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.Apply Today to Find Out More If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today! Please note, a full UK driving licence is required for this role

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