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Are you passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This is a fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. About the company: Our client is a trusted provider of professional IT services, supporting businesses with: • IT support & helpdesk services, • Server & network infrastructure, • Microsoft 365 & Azure solutions, • Cybersecurity & backup, • Cloud hosting, • Web services What you’ll be doing: • Configure and set up new IT devices for customers (both remotely and on-site), • Support business servers, networks, and cloud environments, • Manage and maintain Microsoft 365 and Active Directory environments, • Monitor systems through RMM tools, including backup and cybersecurity alerts, • Diagnose and repair IT hardware Who we’re looking for: We're looking for someone enthusiastic, proactive, and genuinely passionate about IT. You’ll thrive in this role if you: • Have a strong interest in IT support and troubleshooting, • Have great communication, customer service, and problem-solving skills, • Enjoy learning new technologies and working in a fast-paced technical environment, • Are organised, confident, and have a positive, helpful attitude, • Understanding of PC/Server hardware & software, • Basic networking: DHCP, DNS, VPNs (L2TP, OpenVPN, Site-to-Site), • Experience with Microsoft 365, Azure, Entra, SharePoint, • Familiarity with Active Directory, Veeam Backup, or Unifi, • an A-Level in ICT, • OR an International Baccalaureate at Level 3 ICT, • OR a Level 3 apprenticeship in a similar subject If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 8am – 5pm What’s in it for you? • 20 days holiday + bank holidays, • Nest pension scheme, • Supportive, friendly team environment, • Exposure to a wide range of technologies (Microsoft 365, Azure, networking, cybersecurity, RMM tools), • Opportunities to grow your skillset and gain industry training/certifications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

A technology recruitment firm in Greater London is seeking an IT Helpdesk Analyst to provide first and second-line support in a hybrid working environment. This position involves predominately office-based work, especially for physical IT support tasks. Responsibilities include managing helpdesk tic

Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules. Self‑Motivated, a quick learner and multi‑tasker with the ability to work independently and as a team. Experience working with Windows operating systems and Office 365.

A leading IT service provider in Greater London is seeking an experienced 1st Line IT Service Desk Engineer. Responsibilities include logging incidents, troubleshooting, and monitoring systems. This position encourages collaboration and growth in a dynamic team environment.

Ideal candidates will have strong communication skills and a proactive attitude, with additional IT certifications being desirable. A tech company in the United Kingdom is looking for an IT Support Analyst with 2-3 years of experience.

A leading IT services provider is seeking an IT Helpdesk Engineer based in London. The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365. The position is office based, requiring 5 days a week commitment.

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors. This position is office-based, with a salary up to £35,000 per annum plus travel expenses.

A leading interactive entertainment company in Greater London is seeking an IT Helpdesk Engineer. Responsibilities include monitoring incidents, delivering support across various channels, and maintaining user devices. The ideal candidate has strong skills in Windows and macOS, is ITIL certified, an

As an equal opportunities employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,

ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. Highly organized and adaptable, with the ability to manage competing priorities in a dynamic setting. We offer competitive salaries and a fantastic bonus scheme so that yo

In this vital role, you will coordinate jobs, assist with administration, and facilitate communication between office and contractors. Ideal candidates have experience in the construction industry and strong IT skills. A growing construction company in Coulsdon is seeking a proactive Helpdesk Admini

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

Candidates should have 1+ years of IT support experience, familiarity with ServiceNow, and a strong understanding of SaaS concepts. This position offers opportunities to enhance technical skills and work in a dynamic environment. A technology support provider based in the United Kingdom is looking f

The position offers a fixed-term contract with hybrid working options, a competitive salary, and comprehensive benefits including annual leave and private healthcare. A multi-disciplinary consultancy in Greater London is seeking a knowledgeable IT Technician to provide exceptional support and troubl

The role requires a strong problem solver with a high level of ambition and teamwork spirit, along with proficiency in English. Flexible work conditions and numerous benefits are offered, including potential equity participation. A growing tech company in London seeks a driven IT Support professiona

A leading IT services provider in Bedford is seeking a proactive IT First Line Support Technician. In this crucial role, you will be the first point of contact for IT support, providing high-quality technical assistance and resolving issues efficiently. The position offers a range of benefits, inclu

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

Key responsibilities include managing accounts and configurations for various IT technologies. This role is essential for the efficient functioning of IT services, requiring a detail-oriented individual with strong technical skills. Potential for long-term development within the organization is offe

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. IT Helpdesk Engineer - Principal Accountabilities. We welcome applications from all qualified candidates regardless of

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

Japanese Speaking IT Helpdesk Engineer - Principal Accountabilities. Assist with pre‑sales and post‑sales activities related to helpdesk proposals. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marit

This is a full-time, in-office, 6-month contracted position with various employee benefits. A leading trading firm located in Greater London is seeking a Technical Support professional to join their Helpdesk team. The role involves providing Level 1 tech support for employees, managing office equipm

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems. This position offers a chance to make a meaningful impact within a collaborative team atmosphere.

A leading biomedical research institute in Greater London seeks a dedicated ITO Support/Service Desk Engineer for a 12-month position. Competitive salary from £32,000 with comprehensive benefits offered. A background in IT helpdesk support and strong customer service skills are essential.

A reputable healthcare institution in London seeks a Network & Helpdesk Administrator to ensure seamless IT operations for both staff and residents. Candidates should have 2-3 years of experience in LAN/WAN and Microsoft environments, with an MCSE certification as a requirement. You will join a supp

Candidates should have strong interpersonal skills, an interest in IT, and the ability to manage multiple priorities in a fast-paced environment. This is a 6-month contracted position with benefits including private medical and pension schemes. The role involves supporting office operations, providi

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. Candidates should have strong communication and organisational skills along with a passion for technology. The apprenticeship, commencing on September 7, 2026, is an

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Build, configure, and maintain desktop and laptop systems, peripherals, and network connectivity within trading environments. Provide first and second-line IT support to Front Offi

ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. We offer competitive salaries and a fantastic bonus scheme so that yo

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

A reputable UK pet retailer is looking for a 2nd Line IT Helpdesk Support Engineer based in Waltham Abbey. Numerous benefits, including discounts and wellbeing support, are included.

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. IT-procedures up-to-date houden, alsook documentatie over nieuwe en bestaande IT-systemen. Als IT Service Desk Specialist speel jij een belangrijke rol in het soepel laten functioner

Familiarity with Azure AD/cloud security, ITSM/ITIL processes, imaging and deployment tools, and Ubiquiti networking. Accredited by Rest Less as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pe

This role involves monitoring and resolving technical issues, collaborating with third-party suppliers, and contributing to IT projects. Be part of a team that values innovation and teamwork, and take the next step in your IT career with us! #J-18808-Ljbffr. Join a forward-thinking company as a Juni

This role covers a wide range of IT support activities, including Windows and Microsoft 365 environments, device setup, and workflow support using Microsoft Power Platform. Provide 1st and 2nd line IT support via email, phone, remote access, and onsite support. Experience in IT support or helpdesk r