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Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: £31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: * Manage and maintain good quality, accurate documentation on all IT processes. * Maintain systems, resolving any general workplace IT issues. * Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. * Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. * Assist in maintaining our printer outsourcing contract. * Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). * Monitor and update the 'IT issues' database. * Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. * Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: * Strong Communications skills at all levels * MS Office to intermediate level * Documentation to entry Level * Previous experience in a similar role/ IT Field or IT Qualification * Ability to work to tight deadlines * GCSE grades A-C * Proactive with a desire to learn new skills * Attention to detail * UK Driving Licence Required Desirable: * Networking (Unifi/ Meraki/ Cisco) Knowledge * Knowledge of Windows Operating Systems Benefits: * Life Insurance with access to GP24 * Commitment to wellbeing through Employee Assistance Programme * Electric Car salary sacrifice scheme for eligible employees * Cycle to work scheme * Company Events * GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors. This position is office-based, with a salary up to £35,000 per annum plus travel expenses.

A leading investment advisory firm in London is seeking an IT Support Analyst to provide vital end-user support and maintain office technology. The role involves troubleshooting, installation of devices, and ensuring customer satisfaction while working closely with the IT support team. The position

A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. This position offers up to £35,000 and the possibility of hybrid working arrangements. In this role, you will manage a team of Support Analysts, ensuring high levels of customer service while monitoring workloads an

Provide 1st and 2nd line IT support to end users across EMEA for Windows devices, mobile devices (iOS/Android), VDI (Citrix), applications and peripherals via onsite and remote support. A global Japanese financial institution is seeking an IT Helpdesk Engineer in London. The ideal candidate should h

IT helpdesk or technical support, with the ability to perform basic troubleshooting and assist with more complex technical issues when required. This role offers valuable hands‑on experience in IT operations and opportunities to grow technical skills while contributing to the stability and securit

CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally r

CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally r

This part-time role (21 hours per week) involves greeting library users, assisting with book searches, providing IT support, and managing library systems. The position offers a pro-rated salary, generous holiday entitlement, and a hybrid working environment. A UK university is seeking a highly motiv

This position offers valuable hands-on experience and opportunities to enhance technical skills within a multi-office enterprise setting. A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support,

A leading technology services provider in the United Kingdom is seeking an IT Helpdesk Manager to oversee a team delivering high-quality service. The position offers various employee benefits, including days off for life milestones and opportunities for professional growth. This role involves inspir

A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. This position offers hybrid work options and numerous employee perks, including private healthcare and growth opportunities. Candidates should have strong ownership, multi-platform IT s

A leading investment firm in London is seeking an experienced IT Service Delivery Manager to oversee Helpdesk operations across Europe. Key qualifications include strong technical and interpersonal skills, ITIL practices knowledge, and experience with ServiceNow. This role offers a chance to impact

Candidates should have experience in providing IT support, excellent communication skills, and familiarity with managing hardware. A London-based charity is seeking an IT Helpdesk Officer to join their team. Benefits include a competitive salary, flexible hours, and a comprehensive training program.

A growing IT company in the United Kingdom is seeking a proactive IT Support Technician to provide high-quality technical support. This role involves user assistance, hardware and software troubleshooting, and maintaining IT systems. Benefits include 30 days holiday, life insurance, and cycle to wor

A leading IT training provider is offering an IT Helpdesk Technician course designed to prepare candidates for a career in IT support. Upon completing the program, students will be connected with partner companies for job opportunities. With no prior experience required, this course is perfect for p

The position offers benefits like share equity, extra days off for birthdays and milestones, and opportunities for professional growth and development. The successful candidate will handle inbound customer calls, resolve tickets, and provide on-site support when necessary.

As IT Helpdesk Manager at Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers, ensuring the team delivers high-quality service and support to our partners. A positive attitude with a can-do approach to everything. Solid customer service experience with excellent ve

The role demands excellent communication skills and the ability to effectively prioritize tasks in a collaborative environment. Key responsibilities include troubleshooting and documenting support requests, applying diagnostic utilities, and providing exceptional customer service. Ideal candidates s

A leading training provider in the UK offers an IT Helpdesk Technician course designed to prepare you for a career in IT Support. Upon completion, you will be connected to job opportunities in the IT industry, ensuring job readiness without the need for prior experience. Enroll now to kickstart your

Ideal candidates will have strong customer service, administration skills, and familiarity with ticketing systems. The position offers a salary of up to £29,000 and benefits such as 26 days annual leave and a healthcare plan. A local recruitment agency is seeking an Operations Coordinator for a tem

The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems. This position offers a chance to make a meaningful impact within a collaborative team atmosphere.

Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities. We are committed to providing a very competitive salary and benefits scheme at the same time as of

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Job Title: IT Helpdesk Analyst - Investment Banking. Strong working knowledge of Windows 11 environments, Microsoft 365 administration, Gsuite and Citrix platforms.

A leading personalization technology firm in the UK seeks an IT Helpdesk Support (P1) to assist in resolving IT-related issues and enhance the user experience. This entry-level role offers opportunities for growth into more advanced IT positions. The flexibility of working from home is also a benefi

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? …. OS configuration, management agent

Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first and second line IT support, handling helpdesk queries, troubleshooting issues and delivering excellent customer service. We have a fantastic new job opportunity for a Service Desk Engineer / 1st Line Sup

The company promotes a positive work culture with flexible working options and numerous employee benefits, including a pension scheme and professional development sponsorship. A dynamic tech enterprise in Maidstone is seeking a Level 1 Helpdesk Technician. This role involves providing remote IT supp

We are also Disability Confident, committed and IIP Silver accredited. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. Single Homeless Project has an opportunity for an IT Helpdesk Officer t

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Build, configure, and maintain desktop and laptop systems, peripherals, and network connectivity within trading environments. Provide first and second-line IT support to Front Offi

This role offers a competitive salary of up to £35,000 with hybrid working options. A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley. Candidates should have experience in a similar position, strong communication skills, and a desire to

With a generous benefits package, including extensive annual leave and a pension scheme, this is an exciting opportunity to impact the learning experience of students and staff alike. A prominent educational institution in the UK seeks a proactive IT Technician to join their IT team. The ideal candi

Nice-to-Have:- Experience in installation, configuration, and integration of Systems (Hardware)- Scripting and API Management- CCNA or relevant certifications- Familiarity with ITIL principles and hands-on experience working with an ITSM platform. London - United Kingdom # IT Helpdesk Support## Over

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. Candidates should have strong communication and organisational skills along with a passion for technology. The apprenticeship, commencing on September 7, 2026, is an

A leading TECh-focused institution is seeking an ICT Technician to provide excellent customer service and operational support for its computer networks and ICT facilities. As a front-line technician, you will assist the IT Helpdesk, support senior technicians, and troubleshoot user issues. Candidate

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. This m

Blue Light Card eligibility, with a wide range of discount and offers available. Assisting with mobility around the house. Assisting with mobility around the house.

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. It's an opportunity to put your skills to meaningful use and develop your career. As this is a Bank position to provide cover as and when we need it, suc

Communicating with the on-site team and raising awareness with regards to individual care plans and their implementation. Organising and facilitating social activities. Requirements for DBS and reference checking will be undertaken in line with government regulations and safer recruitment best pract

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. Mean

Medway itself is a dynamic area with a rich cultural heritage, providing a perfect blend of history and modernity. Living and working in Medway offers an enticing lifestyle with its picturesque scenery, bustling community life, and excellent transport links. Engage in other agreed activities as dele