Customer service manager jobs in SittingbourneCreate job alerts

In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable ex... ZIPC1_UKTJ

Job Title: Customer Repairs Manager (Secondment until February 2027) Location: Sittingbourne Salary: £40,000 per annum About the Role: We are seeking a talented Customer Repairs Manager to lead and inspire a high-performing, customer-focused repairs contact centre team. This is a secondment opportunity until February 28, 2027, ideal for someone passionate about delivering an innovative, efficient, and friendly service across multiple channels (voice, email, webchat, customer portal, and CRM). In this role, you will manage a team of frontline advisors, ensuring they have the skills and knowledge to provide an outstanding customer experience. You will play a key role in meeting operational objectives while fostering a culture of equality, diversity, and inclusion. Key Responsibilities: * Lead, support, and motivate a team of repairs contact centre advisors to deliver a high-quality, customer-focused service. * Inspire and develop team members to ensure efficient, friendly, and innovative service delivery. * Manage performance across all communication channels, including voice, email, webchat, and CRM. * Ensure operational objectives are met while maintaining a strong focus on customer satisfaction. * Collaborate with other departments to drive continuous improvement and service excellence. Requirements: * Proven experience in managing, motivating, and inspiring teams. * Excellent communicatio...

Costa Limited is seeking a Store Manager in Sittingbourne to lead a team while fostering a strong customer service culture. A strong leader with a knack for developing teams and an ambition to be part of Costa's growth story is essential.

New Homes Sales Advisor – Kent Region Salary: £30k – £32k basic | OTE: £55,000 + Mileage Paid Working Pattern: Thursday to Monday, 9:30am – 5:30pm (Tuesday & Wednesday off) About the Role An exciting opportunity has arisen for a New Homes Sales Advisor to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company’s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience as a New Homes Sales Advisor and customer-focused Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer • Competitive basic salary, • Uncapped bonus scheme (OTE £55k), • Private medical cover (single cover), • 26 days’ holiday (increasing by 1 day for every 3 years’ service, up to 29 days), • Choice of flexible benefits, • Enhanced family-friendly policies, • Structured career development within a market-leading business If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK’s most respected and successful housebuilders in the Kent region

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Sittingbourne who are looking to appoint a Complaints Resolution Lead for the 3 months ongoing, at the rate of £26.86 per hour umbrella Job responsibilities The role Reporting to the Complaints Resolution Manager you will be responsible for resolving customer complaints. You`ll deliver a great complaints experience in line with regulatory standards. As a Complaint Lead you will play a key role in identifying and sharing learning opportunities for service improvement. The location You'll be based at one of our main offices in either Farringdon, Croydon, Isle of Wight, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll be doing: Deliver a great complaints experience in line with the Housing Ombudsman's and regulatory code. Provide a customer-focused responsive service for residents/customers you assist with a complaint. Reviewing, investigating, and responding to all concerns raised in a way that is positive and helpful, maximising early resolution of issues, minimising further problems for customers, and keeping customers always updated. Handle all aspects including service requests, stage one and two complaints, Housing Ombudsman cases, MP and Counsellor Enquires. Manage customer expectations in relation to policy and procedural matters in a non confrontational and customer focused manner, offering alternative wherever possible. Tailor actions and responses to meet the diverse needs of residents/customers. Draft accurate and thorough responses to the Housing Ombudsman Service. Accurately record all customer contacts, complaint details, actions and learning points on management systems (for example Customer Relationship Management System). Assist residents/customers in a way that complies with relevant regulatory and legislative requirements including those regarding data protection, health and safety, equalities and diversity and safeguarding, applying learning from relevant training and minimising risk. Build and maintain relationships with colleagues. Provide effective information and advice to enable teams to resolve complaints effectively. Ensure internal stakeholder satisfaction with the service. Attend regular performance and liaison meetings with operational teams. Develop good working relationships, attend, and present at team meetings, share lessons learnt. Support teams to identify and complete follow up actions and share feedback to improve service. Complete follow up actions in a timely and high-quality way, in line with agreements. Calculate and ensure payments are processed for compensation in line with policy. Monitor complaint Key Performance indicators (KPI) elated to your role. Assist some customers on an ongoing basis, beyond the resolution of issues, where a need for this is identified including becoming the main point of contact where appropriate. Act collaboratively to ensure lessons are learnt from complaints.Experience Assisting customers with a range of enquires across different channels including email and telephone in a busy customer facing environment Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Job Title: Skip Supervisor Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: Competitive Job Type: Permanent, Full time Hours: Monday to Friday About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The Skip supervisor will be responsible for managing the day-to-day operations of the skip haulage business, including the commercial aspects of skip contamination and waste segregation. This role will involve overseeing the efficient and effective delivery of skip haulage services, ensuring customer satisfaction, and maximizing the recovery and recycling of waste materials. Responsibilities: Coordinate the scheduling and dispatch of skip delivery and collection vehicles to meet customer demands. Monitor the performance of the haulage fleet, ensuring vehicles are well-maintained and operated safely. Optimize route planning and efficiency. Implement and monitor operational procedures to ensure compliance with relevant regulations and industry standards. Communicate regularly with the yard shunter to ensure adequate management of skip stock levels. Develop and implement strategies to minimize skip contamination and improve waste segregation. Establish and maintain relationships with the sales team to understand the waste management needs and preferences of customers Provide guidance and training to staff on proper waste segregation practices. Oversee the implementation of waste segregation processes at the company's facilities. Manage the re-charging process to customers for skip contamination and waste segregation services. Analyse customer data and market trends to identify opportunities for revenue growth and cost optimization. Collaborate with the sales and marketing teams to develop and implement commercial strategies. Ensure the timely and accurate invoicing of customers for skip haulage and related services. Identify and implement process improvements to enhance the overall efficiency and profitability of the skip haulage operation. Collect and analyse operational and financial data, providing regular reports to the management team. Participate in the development and implementation of the company's strategic plans and objectives. Work from other depots within the group and operate other vehicles when required. Report all accidents and incidents immediately to your fleet office or the Compliance Team and obtain details and complete investigations as required.About you: Essentials: Strong organizational and problem-solving skills. Ability to work independently and as part of a team. Good communication and interpersonal skills. Familiarity with health and safety regulations in a logistics or industrial setting. Vocational licence to operate skip loaders and hookloaders.Desirable: Category C+E licence would be advantageous.Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrificePlease click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of ; Skip Supervisor, Skip Operations Coordinator, Haulage Operations Manager, Logistics Supervisors, Skip Haulage Manager, Industrial Waste Operations Manager, may also be considered for this role

Production Manager – BESPOKE METAL FABRICATION Location: Sittingbourne, Kent Salary: £55,000 + DoE p.a. + Excellent Benefits Hours: Full-time, Permanent A high-impact production operations role within a precision engineering environment • Opportunity for a dynamic Production Manager to drive quality, efficiency, and compliance within a leading manufacturer supplying the defence, aerospace, and advanced engineering sectors • Based in Sittingbourne, this role covers sales order fulfilment, supply chain coordination, and lean process improvement • Suited to individuals with a strong engineering background, an analytical mindset, and experience in regulated manufacturing environments • Involves regular interaction with both suppliers and customers, requiring occasional travel Key Responsibilities • Oversee end-to-end sales order management, ensuring timely and accurate delivery aligned with customer requirements • Manage supply chain operations, including procurement, inventory control, supplier performance, and audit readiness • Support the preparation of tenders and bids, contributing technical insight and commercial awareness for UK and international defence contracts • Lead lean manufacturing initiatives, streamlining operations and increasing productivity across key departments • Embed ESG principles into daily operational practice, supporting broader company goals • Ensure ongoing compliance with industry standards, including ISO 9001:2015, AS9100, and ISO 14001 • Collaborate closely with commercial and manufacturing teams to drive continuous improvement and customer satisfaction Candidate Profile Essential Skills & Experience: • Strong engineering background within a regulated production or manufacturing environment • Proficient in lean manufacturing tools, ERP systems, and supply chain logistics • Working knowledge of ESG best practices • Confident leader with excellent communication and decision-making skills • Full UK driving licence • Must be eligible for UK security clearance Desirable: • Experience in defence, aerospace, or advanced engineering sectors • Familiarity with government procurement and bidding processes • Understanding of compliance frameworks such as AS9100, ISO 9001, and ISO 14001 Role Highlights • Opportunity to contribute to technically complex and critical programmes • Work in a secure, advanced manufacturing environment alongside highly skilled professionals • Genuine scope to influence operational direction, improve systems, and lead process transformation • Involvement in delivering solutions to UK and global defence and aerospace clients Company Benefits 25 days annual leave plus Bank Holidays Company pension scheme Death in service benefit – 4x annual salary Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion

General Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. As the General Manager, you will oversee the seamless delivery of all racing and non-racing events, ensuring every aspect runs efficiently, safely, and with the welfare of all greyhounds as a top priority. Your leadership will be key in maintaining a high-quality environment, directing both the maintenance and cleaning teams to uphold exceptional site standards. You will be the driving force behind the smooth operation of race meetings and other events, taking ownership of all Health & Safety and Hospitality matters to guarantee a safe, compliant, and welcoming experience for all attendees. Reporting directly to the Regional General Manager, youll take full accountability for all on-site activity and support key business functions. Your role will involve meeting or exceeding targets, identifying and explaining any variances, and ensuring performance aligns with business goals. Success in this position means delivering sustainable growththrough increased revenue, enhanced service standards, operational efficiencies, and by unlocking commercial opportunities across both racing and non-racing activity. Key responsibilities include, but are not limited to: Ensuring full compliance with Health & Safety protocols and regulatory requirements from Government bodies, Local Authorities, the Gambling Commission, and the Greyhound Board of Great Britain (GBGB). Leading recruitment, training, and development of all on-site staff. Managing stock control, site maintenance, and customer experience to the highest standards. Your leadership will help position the venue as a benchmark for operational excellence, customer satisfaction, and integrity within the industry. The General manager we are looking for has : Experience & Skills Minimum 3 years in a comparable leadership role. Background in racing, sports, leisure, or hospitality preferred. Strong interpersonal and stakeholder management skills. Personal Attributes Methodical and solution-focused. Approachable, with strong communication skills. Effective time management and ability to thrive under pressure. Customer-centric mindset and service excellence orientation. Highly organised, systematic, and process-driven. What is ARC? We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport Work Perks of being a General Manager... Annual passes to attend any of our 21 venues Discounted food & ARC days out Cycle to work scheme Holiday allowance increasing with length of service up to 36 days Company life assurance scheme Discretionary group annual bonus schemes to reward your hard work Support with study through our study assistance schemes And so much more We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today. At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. TPBN1_UKCT

Location - Isle Of Sheppey Vacancy Type - Permanent Salary Details: - £42,500 - £47,500 Job Purpose: Provides site management, reporting, resident liaison, client reporting and liaison for energy efficiency improvement and retrofit projects across the UK. Managing all operatives on site, CDM and site setup, all sub-contractors and specialist providers in occupied and void properties. Skills/Qualifications: • SMSTS or SSSTS working towards SMSTS • Understanding of Electrical Installations, • Minimum of 18th Edition and NVQ Level 2, • Experience of working within the Social Housing sector on large scale installation and maintenance contracts, customer service, including experience of site CDM and H&S regulations and reporting. • Technical Auditing experience. • Energy Efficiency & Retrofitting experience preferred. • Electrical or Building Fabric Insulation experience preferred. Key Responsibilities: • Managing work programs for retrofit social housing, energy efficiency projects with a whole house improvement approach. • Create and revises systems and procedures by analysing operating practices, implementing changes to workload and equipment delivery schedules to provide cost savings. • Reporting progress against the program, problem solving, scheduling and liaising with contracts manager and resident liaison to ensure smooth end to end customer experience. • Resolves technical problems by coordinating preparation of reports and communication with staff, analysing data, and identifying solutions, and then costing for variations. • Ensure quality of all operational staff by auditing regularly on site to prove competence and compliance of onsite engineers with the company procedures. • Provides information by answering questions and requests to clients. • Maintains supplies inventory by checking stock to determine orders for delivery to site; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. • Manage all site inductions, H&S practices and accommodate and assist with external audits and clients H&S Auditing on site. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Creates and carries out take-offs and application/valuations weekly to report to contract manager. • Responsible for all staff in the department, disciplinary procedure, toolbox talks and briefings, review of departmental targets. • Monitoring and ensuring authorized changes to design are allowed for onsite activities. • Captures and manages variation work required and reports into project team on requirements and seeks authorization to proceed. • Liaison with scheduling teams (office based) staff regarding schedules and programming. • Complete QC checks and all required sign-off documentation, certification for projects. • All surveying and post inspection of work. • Defect management in line with KPI’s and managing both defective installs and defective evidence to ensure compliance with PAS2035:2023. Personal Attributes: • You pride yourself on truth and share knowledge for the greater good. • You are committed to improvement and are an active team participant. • You accept responsibility for your role and promote ownership in others. • You have a desire to be successful and achieve goals, whether small or large. • You are flexible to meet business needs and actively work towards expanding your knowledge and skills. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. • Pension Scheme: Auto-enrolment after probation., • Flexible Annual Leave: Option to buy or sell leave after probation., • Professional Development: Access to in-house and external training., • Employee Assistance Programme: 24/7 support., • Refer a Friend Bonus: Reward scheme for successful referrals

Are you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and aftermarket customers with

Placemaker Manager (Customer Service and Membership Manager) - Harborne. You will be responsible for supporting your team to deliver outstanding levels of customer service and the centre advocates the benefits of activity in all its forms. You will need to evidence at interview how you have motivate

You'll take responsibility for a group of Customer Service Team Leaders, providing guidance, motivation, and clear direction. Previous experience in a senior customer service or contact-centre leadership role. This role is ideal for someone who thrives in a leadership position and enjoys helping tea

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

As Customer Service Manager you will lead the customer service team, ensure pricing and invoicing accuracy, improve customer satisfaction, and drive continuous improvement. As Customer Services Manager you will have customer service leadership experience and an understanding of pricing and invoicing

Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters most is that you have the right mindset: passion, drive, ownership and resilience. Above all, you’ll be

WATES is seeking an experienced Customer Service Manager for its Finsbury Park location. The ideal candidate possesses strong analytical skills, excellent communication abilities, and proven experience in customer service management. In this role, you will lead a team of schedulers and administrator

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Background in supplier / service management, service assurance, or technology

Wates Group is seeking an experienced Customer Service Manager in Finsbury Park to lead administration and scheduling teams. The ideal candidate will have proven management experience in customer service, strong analytical and organizational skills, alongside advanced Microsoft Office capabilities.

Whether you have previous experience working in retail, hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service we want to hear from you. Lead and empower colleagues to always put the customer first and deliver outstanding customer ser

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. The CSM is accountable for execut

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. Advance the use of AI within customer ser

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. Broker‑first mindset with a passion for service excellence.

Customers are always at the heart of everything we do; we need the best, leading by example and showcasing exceptional customer service. Lead and empower colleagues to always put the customer first and deliver outstanding customer service. We’re recruiting for a high performing Customer Service Ma

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Signific

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

BMW Group is looking for a Service Manager at Park Royal to lead the service facility. This role involves managing the team, ensuring exceptional customer experiences, overseeing financial performance, and maintaining compliance with Health & Safety standards. Candidates should have proven manageria

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

We are seeking a proactive and customer-focused Swedish-speaking Customer Service Account Manager to join our team in Enfield, North London. This is an exciting opportunity to play a key role in managing customer relationships, supporting subscription lifecycle activities, and delivering a high stan

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. Ensure that Customer Service is al

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

Sainsbury's Supermarkets Ltd is hiring a Customer and Trading Manager for their Beckenham Store. This role involves overseeing daily operations, leading a small team, and ensuring excellent customer service.

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin

Morrisons is hiring an Online Manager in Greater London to lead a high-performing team committed to outstanding customer service.

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

Brompton Bicycle is looking for a Customer Service Trade Manager to lead our Trade Customer Service function during a period of parental leave. Line manage the Customer Service Trade Lead and support the wider Trade Customer Service team. Act as the technical authority for the Trade Customer Service

A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers. Candidates should have 5+ years in technical Service Management, strong governance skills, and the ability to translate technical language for customers. This role involves building

A leading bicycle manufacturer in Greater London seeks a Customer Service Trade Manager to oversee their Trade Customer Service function during a parental leave cover.

Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service. Giving tours to prospective customers.

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. Manage in-house custom

Are you an experienced Customer Service Manager? Regional Recruitment are recruiting for a Customer Service Manager. You will play a key role in overseeing the customer service function, ensuring exceptional service delivery, managing a small office-based team, and maintaining strong relationships w

We are seeking a proactive and service‑focused Assistant Lounge Manager/ Customer Services Manager to support the leadership and delivery of premium hospitality within a Business Class Lounge at Heathrow Airport. Have a contagious passion for food and customer service. This lounge is a sophisticat

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is