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1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire, • Hours: 37.5 per week, Mon-Fri, • Salary: £27,000-£32,000 + BUPA & Pension after probation Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire

The position involves collaboration with various business areas and may require travel within the UK. The successful candidate will support the helpdesk and infrastructure teams by building, maintaining, and operating IT infrastructure. This is an excellent opportunity for candidates currently study

IT Freight Help Desk Co-OrdinatorsIf youve got experience in the freight industry or are technically qualified and have drive, determination, and a can-do attitude our fabulous client is looking to add Helpdesk co-ordinators to join their busy growing team. Duties to include</b

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Hands-on experience of managing a helpdesk environment, including call allocations, queue management, problem determination

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. IT-procedures up-to-date houden, alsook documentatie over nieuwe en bestaande IT-systemen. Ondersteuning bieden aan IT-projecten.

Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for exampl

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally r

This position offers a chance to make a meaningful impact within a collaborative team atmosphere. The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems.

A leading IT training provider is offering an IT Helpdesk Technician course designed to prepare candidates for a career in IT support. Upon completing the program, students will be connected with partner companies for job opportunities. With no prior experience required, this course is perfect for p

Ideal candidates will have strong customer service, administration skills, and familiarity with ticketing systems. The position offers a salary of up to £29,000 and benefits such as 26 days annual leave and a healthcare plan. A local recruitment agency is seeking an Operations Coordinator for a tem

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. The apprenticeship, commencing on September 7, 2026, is an opportunity to gain hands-on experience alongside a Level 3 qualification. Candidates should have strong c

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. This position is office-based, with a salary up to £35,000 per annum plus travel expenses. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors.

This role requires a customer-focused technologist with strong communication skills, exceptional problem-solving abilities, and the capacity to thrive in a fast-paced trading environment. Job Title: IT Helpdesk Analyst - Investment Banking. Proven experience in IT Helpdesk or Desktop Support, ideall

This role offers a chance to impact IT service delivery positively and mentor a support team. A leading investment firm in London is seeking an experienced IT Service Delivery Manager to oversee Helpdesk operations across Europe. Key qualifications include strong technical and interpersonal skills,

This position offers a dynamic work environment where your contributions will directly impact the quality of IT services provided. An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. In this role, you will oversee the helpdesk environ

Global IT company is looking for an IT Helpdesk Engineer. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. Assist with pre‑sales and post‑sales a

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

This role involves managing incidents, user onboarding, and collaborating with multiple teams to maintain seamless IT service delivery. A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide c

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Strong working knowledge of Windows 11 environments, Microsoft 365 administration, Gsuite and Citrix platforms. Manage and resolve incidents, service requests, and technical issues

The firm values teamwork and provides opportunities for career development in a dynamic helpdesk environment. A growing insurance firm in England is seeking a Helpdesk Support Specialist who is fluent in Slovak.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley. Candidates should have experience in a similar position, strong communication skills, and a desire to develop technical capabilities. This role offers a competitive salary of up to £35,

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion in all its services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited. IT Helpdesk Officer – Single Homeless Project.

Nice-to-Have:- Experience in installation, configuration, and integration of Systems (Hardware)- Scripting and API Management- CCNA or relevant certifications- Familiarity with ITIL principles and hands-on experience working with an ITSM platform. Multi-Platform IT Support Expertise: Provides end-us

A London-based charity is seeking an IT Helpdesk Officer for a full-time, permanent role based in Kings Cross. The position involves providing 1st and 2nd line IT support across various channels and maintaining IT services throughout London. Key responsibilities include resolving technical issues, m

A leading training provider in the UK offers an IT Helpdesk Technician course designed to prepare you for a career in IT Support. Upon completion, you will be connected to job opportunities in the IT industry, ensuring job readiness without the need for prior experience. Enroll now to kickstart your

A London-based charity is seeking an IT Helpdesk Officer to join their team. Candidates should have experience in providing IT support, excellent communication skills, and familiarity with managing hardware. Benefits include a competitive salary, flexible hours, and a comprehensive training program.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. Deerfoot Recruitment Solutions Ltd is acting as a

A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. This position offers hybrid work options and numerous employee perks, including private healthcare and growth opportunities. Candidates should have strong ownership, multi-platform IT s

This position offers valuable hands-on experience and opportunities to enhance technical skills within a multi-office enterprise setting. A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support,

The role involves providing top-notch IT service to staff and clients while managing hardware and software issues efficiently. Candidates should have over 2 years of IT experience and excellent communication skills. This position plays a crucial role in enhancing user experiences and requires intera

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team. The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services. This role offers 25 days

A global Japanese financial institution is seeking an experienced IT Helpdesk Engineer to provide high-quality 1st and 2nd line support across EMEA. This is a temporary position with the potential for permanence. The ideal candidate should possess desktop support experience within the financial sect

Responsibilities include managing incidents, supporting trading applications, and configuring IT systems. A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector. A Bachelor's Degree in Computing S

The role offers a salary of £30,000 - £35,000 plus excellent benefits. Responsibilities include providing desktop support to a global user base, managing hardware, and troubleshooting issues.

The role offers flexible working conditions post-probation and opportunities for career growth within a supportive community. A national audit and consulting firm based in London is seeking an IT Support role to engage stakeholders and resolve client IT issues. Responsibilities include diagnosing IT

A global Japanese financial institution is seeking an IT Helpdesk Engineer to provide 1st and 2nd line support across the EMEA region. Responsibilities include device management, troubleshooting, and collaboration with teams. This temporary position offers a hybrid work model and requires the right

Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities. We are committed to providing a very competitive salary and benefits scheme at the same time as of