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1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire, • Hours: 37.5 per week, Mon-Fri, • Salary: £27,000-£32,000 + BUPA & Pension after probation Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire

The position involves collaboration with various business areas and may require travel within the UK. The successful candidate will support the helpdesk and infrastructure teams by building, maintaining, and operating IT infrastructure. This is an excellent opportunity for candidates currently study

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Within our IT Helpdesk Technician career programme, you will:. CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training

The position offers a salary of up to £29,000 and benefits such as 26 days annual leave and a healthcare plan. Ideal candidates will have strong customer service, administration skills, and familiarity with ticketing systems. A local recruitment agency is seeking an Operations Coordinator for a tem

Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for exampl

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Participate in internal audits, system reviews, and ongoing service improvement initiatives. Collaborate with infrastructure, networking, and application support teams to ensure se

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. The apprenticeship, commencing on September 7, 2026, is an opportunity to gain hands-on experience alongside a Level 3 qualification. Candidates should have strong c

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems. This position offers a chance to make a meaningful impact within a collaborative team atmosphere.

A leading IT training provider is offering an IT Helpdesk Technician course designed to prepare candidates for a career in IT support. Upon completing the program, students will be connected with partner companies for job opportunities. With no prior experience required, this course is perfect for p

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. This position is office-based, with a salary up to £35,000 per annum plus travel expenses. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors.

This position offers a dynamic work environment where your contributions will directly impact the quality of IT services provided. An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. You will manage a team of support staff, enforce te

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. Assist with pre‑sales and post‑sales activities related to helpdesk proposals. Japanese Speaking

A leading investment firm in London is seeking an experienced IT Service Delivery Manager to oversee Helpdesk operations across Europe. Key qualifications include strong technical and interpersonal skills, ITIL practices knowledge, and experience with ServiceNow. This role offers a chance to impact

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. IT-procedures up-to-date houden, alsook documentatie over nieuwe en bestaande IT-systemen. Beheren van de voorraad van IT-materialen.

This role requires a customer-focused technologist with strong communication skills, exceptional problem-solving abilities, and the capacity to thrive in a fast-paced trading environment. Job Title: IT Helpdesk Analyst - Investment Banking. Proven experience in IT Helpdesk or Desktop Support, ideall

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. This role involves managing incidents, user

The role offers flexible working conditions post-probation and opportunities for career growth within a supportive community. A national audit and consulting firm based in London is seeking an IT Support role to engage stakeholders and resolve client IT issues. Responsibilities include diagnosing IT

IT Helpdesk Main Responsibilities. Experience in desktop support or IT helpdesk within the financial industry. Provide 1st and 2nd line IT support to end users across EMEA for Windows devices, mobile devices (iOS/Android), VDI (Citrix), applications and peripherals via onsite and remote support.

A leading global investment bank in London seeks an IT Desktop Support specialist. The role involves providing top-notch IT service to staff and clients while managing hardware and software issues efficiently. Candidates should have over 2 years of IT experience and excellent communication skills.

The role offers a salary of £30,000 - £35,000 plus excellent benefits. Responsibilities include providing desktop support to a global user base, managing hardware, and troubleshooting issues.

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team. The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services. This role offers 25 days

A global Japanese financial institution is seeking an experienced IT Helpdesk Engineer to provide high-quality 1st and 2nd line support across EMEA. This is a temporary position with the potential for permanence. The ideal candidate should possess desktop support experience within the financial sect

A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector. Responsibilities include managing incidents, supporting trading applications, and configuring IT systems. A Bachelor's Degree in Computing S

This position offers valuable hands-on experience and opportunities to enhance technical skills within a multi-office enterprise setting. A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support,

Nice-to-Have:- Experience in installation, configuration, and integration of Systems (Hardware)- Scripting and API Management- CCNA or relevant certifications- Familiarity with ITIL principles and hands-on experience working with an ITSM platform. Multi-Platform IT Support Expertise: Provides end-us

A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. This position offers up to £35,000 and the possibility of hybrid working arrangements. In this role, you will manage a team of Support Analysts, ensuring high levels of customer service while monitoring workloads an

This position offers hybrid work options and numerous employee perks, including private healthcare and growth opportunities. A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London. Candidates should have strong ownership, multi-platform IT s

IT helpdesk or technical support, with the ability to perform basic troubleshooting and assist with more complex technical issues when required. This role offers valuable hands‑on experience in IT operations and opportunities to grow technical skills while contributing to the stability and securit

A global Japanese financial institution is seeking an IT Helpdesk Engineer to provide 1st and 2nd line support across the EMEA region. Responsibilities include device management, troubleshooting, and collaboration with teams. This temporary position offers a hybrid work model and requires the right

A London-based charity is seeking an IT Helpdesk Officer for a full-time, permanent role based in Kings Cross. The position involves providing 1st and 2nd line IT support across various channels and maintaining IT services throughout London. Key responsibilities include resolving technical issues, m

Experience in desktop support or IT helpdesk within the financial industry. IT Helpdesk Main Responsibilities. A global Japanese financial institution is seeking an IT Helpdesk Engineer in London.

We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. Minimum 1-2 years in IT support preferred.

A London-based charity is seeking an IT Helpdesk Officer to join their team. Candidates should have experience in providing IT support, excellent communication skills, and familiarity with managing hardware. Benefits include a competitive salary, flexible hours, and a comprehensive training program.