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Join a growing Yorkshire MSP where you’ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line)Heckmondwike, West Yorkshire, WF16 0LS£26,000 to £31,000 per annum, depending on experienceFull-time | Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You’ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What’s on offer • £26,000 to £31,000 salary, • full-time permanent role, • varied MSP environment, • exposure to different technologies and client sites, • supportive, close-knit team, • technical development opportunities, • immediate start available, with notice periods accommodated What you’ll be doing • managing support calls and service tickets, • resolving 1st and 2nd line IT issues, • supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11, • carrying out routine server and desktop maintenance, • supporting client projects, • maintaining service levels and client documentation, • delivering clear, professional customer service What we’re looking for You should ideally have 3 to 4 years’ experience in IT support, with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: • Microsoft 365, • Active Directory and Group Policy, • Windows Server and Windows 11, • networking fundamentals, including routers and switches, • strong customer service skills, • good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You’ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you’re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.

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Must be numerate, literate, with excellent communication skills. Educated to degree level in relevant discipline or suitable relevant equivalent experience. You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to

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If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you the right candidate for this opportunity Make sure to read the full description below.

To achieve this, we stay ahead of sector and technology trends, listen to user needs, and develop core, interoperable capabilities that can be reused across the University. Information Services underpins all aspects of University operations, enabling delivery of our ambitions across Learning & Teach

FMCG/food manufacturing business in its search for a Engineering Team Leader to join a modern production facility near North London.

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