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Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Supp

Record any IT issues raised into a helpdesk system (Issues may be raised by, phone, email, helpdesk ticket, monitoring software). WN1 Technology is a progressive MSP support services company in Wigan with a passion for fantastic customer services who are looking for an IT helpdesk engineer to join o

Designing, installing and maintaining IT networks, including, desktops, laptops, servers, routers, wireless networks, backup systems, antivirus solutions, software, switches, wan connections, email systems, web hosting, VPN solutions, cloud based solutions, campus wide networks, lease lines, DSL cir

A technology solutions provider in Wigan is seeking an IT Helpdesk Engineer to support and resolve IT issues for customers. Candidates should have 3+ years of experience in IT support along with strong problem-solving and communication skills. A competitive salary of £25k to £30k is offered, depen

Client Response Team Operator Location: Haydock Salary: £27,500 per annum Our client, Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they deliver both reactive and planned engineering services nationwide. This is a fantastic opportunity to join a well-established FM business. The Role As a Client Response Team Operator, you’ll be the first point of contact for incoming maintenance and repair requests, ensuring a fast and effective response for a range of clients across the UK. You’ll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities * Act as the first point of contact for clients, logging and managing maintenance queries. * Use the in-house CAFM system to schedule engineers and contractors efficiently. * Monitor and report on open jobs, ensuring all works meet contractual KPIs and SLAs. * Build and maintain strong internal and external relationships. * Follow up with clients to ensure satisfaction and continuous improvement. * Represent the company professionally at all times and uphold its reputation for quality service. Skills & Experience * Confident communicator with strong customer service and relationship-building skills. * Excellent multitasking and organisational abilities with attention to detail. * Experience in a helpdesk, call handling, or FM service coordination role is highly desirable. * Good IT skills, including Microsoft Office and CAFM systems. * Knowledge of SLA/KPI management and compliance procedures is an advantage. * Calm under pressure, proactive in solving problems, and able to work independently. * An understanding of engineering or building maintenance services would be beneficial. What’s in It for You * Opportunity to work with a respected FM provider with diverse, nationwide contracts. * A supportive, fast-paced environment where your input makes a real difference. * Long-term career prospects within a growing business that values its people

IT Freight Help Desk Co-OrdinatorsIf youve got experience in the freight industry or are technically qualified and have drive, determination, and a can-do attitude our fabulous client is looking to add Helpdesk co-ordinators to join their busy growing team. Duties to include</b

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

This position offers a dynamic work environment where your contributions will directly impact the quality of IT services provided. An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. If you are passionate about customer support and th

CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally r

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. This position is office-based, with a salary up to £35,000 per annum plus travel expenses. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors.

Key qualifications include strong technical and interpersonal skills, ITIL practices knowledge, and experience with ServiceNow. This role offers a chance to impact IT service delivery positively and mentor a support team. A leading investment firm in London is seeking an experienced IT Service Deliv

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. IT-procedures up-to-date houden, alsook documentatie over nieuwe en bestaande IT-systemen. Na verloop van tijd zullen deze extralegale voordelen verder worden uitgebreid.

Within our IT Helpdesk Technician career programme, you will:. CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included). The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits

Job Title: IT Helpdesk Analyst - Investment Banking. Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. This role requires a customer-focused technologist with strong communication skills, exceptional problem-solving abilities, and

A leading financial services company is seeking an experienced IT Helpdesk Analyst to join their Engineering team in London. The successful candidate will provide critical technical support to front-office users ensuring the reliability of trading systems. This role involves managing incidents, user

This position offers a chance to make a meaningful impact within a collaborative team atmosphere. The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems.

Ideal candidates will have strong customer service, administration skills, and familiarity with ticketing systems. The position offers a salary of up to £29,000 and benefits such as 26 days annual leave and a healthcare plan. This role involves being the first point of contact for technical support

A leading IT training provider is offering an IT Helpdesk Technician course designed to prepare candidates for a career in IT support. Upon completing the program, students will be connected with partner companies for job opportunities. With no prior experience required, this course is perfect for p

A recruitment agency is searching for a Helpdesk Team Lead to join their growing IT team in Chorley. This full-time position offers a dynamic work environment where you will contribute to long-term IT planning and improvements, while also providing hands-on support when needed. The role involves sup

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Hands-on experience of managing a helpdesk environment, including call allocations, queue management, problem determination

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Participate in internal audits, system reviews, and ongoing service improvement initiatives. Collaborate with infrastructure, networking, and application support teams to ensure se

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. The apprenticeship, commencing on September 7, 2026, is an opportunity to gain hands-on experience alongside a Level 3 qualification. Candidates should have strong c

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

Global IT company is looking for an IT Helpdesk Engineer. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. Assist with pre‑sales and post‑sales a

Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). Ensure that auditable activities are carried out in a timely manner in accordance with their specified criteria, for exampl

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

A London-based charity is seeking an IT Helpdesk Officer to join their team. Candidates should have experience in providing IT support, excellent communication skills, and familiarity with managing hardware. Benefits include a competitive salary, flexible hours, and a comprehensive training program.

Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities. We are committed to providing a very competitive salary and benefits scheme at the same time as of

The role offers a salary of £30,000 - £35,000 plus excellent benefits. Responsibilities include providing desktop support to a global user base, managing hardware, and troubleshooting issues.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion in all its services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited. Full‑time, permanent position based in Kings Cross with flexible working a

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley. Candidates should have experience in a similar position, strong communication skills, and a desire to develop technical capabilities. This role offers a competitive salary of up to £35,

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team. The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services. This role offers 25 days

A leading global investment bank in London seeks an IT Desktop Support specialist. The role involves providing top-notch IT service to staff and clients while managing hardware and software issues efficiently. Candidates should have over 2 years of IT experience and excellent communication skills.

The firm values teamwork and provides opportunities for career development in a dynamic helpdesk environment. A growing insurance firm in England is seeking a Helpdesk Support Specialist who is fluent in Slovak.

A London-based charity is seeking an IT Helpdesk Officer for a full-time, permanent role based in Kings Cross. The position involves providing 1st and 2nd line IT support across various channels and maintaining IT services throughout London. Key responsibilities include resolving technical issues, m

This position offers valuable hands-on experience and opportunities to enhance technical skills within a multi-office enterprise setting. A technology services provider in the United Kingdom is in search of a motivated ICT Helpdesk Specialist. The role involves providing frontline technical support,

Responsibilities include managing incidents, supporting trading applications, and configuring IT systems. A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector. A Bachelor's Degree in Computing S

A global Japanese financial institution is seeking an experienced IT Helpdesk Engineer to provide high-quality 1st and 2nd line support across EMEA. This is a temporary position with the potential for permanence. The ideal candidate should possess desktop support experience within the financial sect

A leading training provider in the UK offers an IT Helpdesk Technician course designed to prepare you for a career in IT Support. Upon completion, you will be connected to job opportunities in the IT industry, ensuring job readiness without the need for prior experience. Enroll now to kickstart your

A global Japanese financial institution is seeking an IT Helpdesk Engineer to provide 1st and 2nd line support across the EMEA region. This temporary position offers a hybrid work model and requires the right to work in the UK without visa support, working 35 hours per week. Responsibilities include