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Proven experience as an IT Service Manager or in a similar IT service management role. Monitoring service performance and implementing strategies for optimizing IT operations. Familiarity with ITSM tools (e.

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The position offers a competitive salary, company profit share, and hybrid working arrangements. The ideal candidate will have over three years of experience in service delive

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality. Ideal for candidates eager to drive innovation, the position is critical for supporting over 26,000 users and ensuring IT services are avai

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

Experience with technical service provision (support, managed services, consultancy). Experience managing client expectations, and staying calm under pressureSpectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Assisting the Head of Technical with th

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

A prominent recruitment services provider based in the United Kingdom is seeking a commercially aware Service Delivery Manager. The role involves managing a heavily outsourced environment and ensuring effective service delivery through strong stakeholder management, with an emphasis on Agile practic

Follow us on IT Recruitment for more exciting opportunities. Monitor performance and continuously improve service quality. Know someone exceptional for this Service Delivery Manager position? Refer them and receive up to £1,000 if successful (terms apply).

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. Ideal candidates will have strong

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Share updates on IT Initiatives and support delivery of the IT strategy wit

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually invest

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives continuous improvement, and ensures that IT services align with business needs. The i

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

Reporting to the Head of Technology Governance, the IT Service Continuity Manager is responsible for ensuring the organisation’s key technology services are resilient and in line with the recovery expectations of the business. A proven track record in IT Service Continuity Management (ITSCM) and c

A leading debt resolution firm in the UK is seeking an IT Service & Supplier Manager to ensure high-quality delivery of technology and business services. The successful candidate will have over 3 years of experience in service delivery management within complex environments, strong ITIL knowledge, a

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational dat

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. This role involves overseeing the delivery of IT services, managing incidents, and leading service improvement initiatives. A leading recruitment agency is seeking a Senior I

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Excellent communication skills, with the

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. The ideal candidate should have exper

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services. The position is based in Hampshire, and candidates must be within commutable distance, with eligibility to work in the UK. The successful candidate will lead teams effectively, in

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. If you have proven experience of working with multiple stakeholders in IT, Sales, Finance, HR,

A global law firm is seeking an experienced IT Service Management professional to manage the transition of IT products and services. You will collaborate with various IT functions to ensure successful delivery while maintaining operational stability. The ideal candidate will possess strong project m

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A point of escalation for service‑based client feedback, ensuring client satisfaction is maintained with all service deliveries. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Experience with technical service provision (support, managed serv

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. A

A leading global logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will manage various IT projects, ensuring effective stakeholder engagement and delivering against project budgets up to £1m+. Key qualifications include 3+ years in a

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Experience in Service Delivery or IT Service Ma

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

We’re exclusively partnered with a key organisation in the utilities space on an operational IT Service Manager role, sitting at the heart of a newly established multi-supplier environment. Strong experience in operational IT Service Manager roles. Operating within a BAU ITSM environment, ensuring

It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engag

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. In this hybrid role, you will oversee daily

We are looking for someone with strong experience in delivering high quality Service Design. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. Proven experience delivering high quality Service Design in a fast pac

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

A financial services company based in Bradford is seeking a Service Delivery Manager to ensure IT services meet the needs of the business. The ideal candidate will have proven IT service management experience and demonstrated success in service transitions. You will drive service excellence and busi

My client is looking for a Service Delivery Manager to lead service operations across the Midlands region within a fast-growing managed services environment. You’ll ensure consistent, high-quality IT service delivery while helping integrate multiple teams into a single, unified operating model. Wo

A leading utilities organization in Greater London is seeking an experienced Operational IT Service Manager to oversee service performance across multiple external suppliers. Candidates should have strong experience in managing IT service operations and stakeholder engagement skills. Knowledge of IT

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Familiarity with ServiceNow, Jira Service Management, or similar ITSM