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If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. \n \n 3rd Line Lead Support Engineer \n Nutfield, Redhill | £52,000–£57,000 | 5 days a week in the office \n \n The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. \n \n The role \n \n You'll combine senior-level infrastructure support with day-to-day technical leadership. \n That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. \n \n You'll also: \n\n • Take ownership of complex 3rd Line escalations and drive issues through to resolution.\n, • Lead the technical response to major and high-impact incidents.\n, • Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk.\n, • Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed.\n, • Work with suppliers and internal specialists when an issue needs deeper expertise.\n, • Identify recurring problems and help drive permanent fixes rather than repeated workarounds.\n, • Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes.\n, • Maintain high standards around documentation, customer communication, security and change control.\n\n \n The technology \n \n You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. \n \n You'll ideally have strong experience with: \n \n\n • Windows Server, Active Directory, Group Policy, DNS and DHCP\n, • Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access\n, • VMware vSphere and/or Hyper-V\n, • Citrix, NetScaler and Remote Desktop Services\n, • Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls\n, • Backup and recovery, including Veeam\n, • Security across identities, servers, endpoints, networks and cloud services\n\n \n Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. \n Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. \n \n What we're looking for \n \n You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. \n \n You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. \n \n Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. \n \n What's on offer \n \n\n • 5% performance-based bonus\n, • 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays\n, • Workplace pension\n, • Company laptop and phone\n, • Planned evening/weekend maintenance work paid at double time\n, • In-house and external training\n, • Clear technical development and career progression opportunities\n, • Regular team social events\n\n \n The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. \n \n If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. \n \n Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more.

\n Associate General Counsel - Employment & Labor Job Description Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. Settling for just any role isn’t you, and it isn’t us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you’ll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you’ll help shape the future of tissue and hygiene for billions of people worldwide. About You\n In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. As Associate General Counsel – Employment & Labor, you will provide strategic employment and labor legal support to the International Family & Professional Care (IFP) People Organization and broader business. This role delivers global leadership across employment and labor matters, oversees investigations and leads a global Employment & Labor Center of Excellence to drive best practices across the legal organization. Reporting to the General Counsel, IFP, you will partner closely with senior leaders, legal colleagues and compliance teams worldwide to anticipate risk, enable transformation and support the company’s global workforce. You will report directly to the General Counsel UK and EMEA and will be an individual contributor (no direct reports). Location\n We can offer a hybrid model (on remote / Office) for candidates already based in the UK. Key Responsibilities\n \n • Provide strategic employment and labor law advice globally, partnering with legal, People Organization, compliance and business stakeholders to address complex workforce matters\n, • Establish strong global partnerships and serve as a trusted advisor on employment and labor issues impacting enterprise strategy and operations\n, • Anticipate, assess and mitigate employment and labor risk to drive sound business outcomes\n, • Oversee HR investigations and advise on a broad range of employment matters, including hiring, discipline, termination, compensation, benefits and restrictive covenants\n, • Lead global employment and labor projects across legal and functional teams through influence and project management\n, • Manage and defend employment‑related claims, including oversight of outside counsel, administrative charges, litigation and negotiated resolutions\n, • Review, develop, and provide guidance on global HR policies, procedures and compliance training related to labor matters\n, • Advise on labor relations issues, collective bargaining agreements, transformations, acquisitions, divestments and global mobility matters\n Required Qualifications\n \n, • Bachelor’s degree\n, • Significant previous experience as a practicing attorney in a progressive employment and labor practice at a top‑tier law firm and/or large multinational company\n, • Extensive experience advising on a broad range of employment and labor law matters\n, • Strong judgment, executive presence and ability to operate independently while collaborating across global and matrixed organizations\n Preferred Qualifications\n \n, • Combination of law firm and in‑house legal experience\n, • Demonstrated ability to manage and direct outside counsel effectively\n, • Experience working in a global environment across cultures and regions\n, • Strategic mindset with the ability to balance legal risk and business needs\n Total Benefits\n We believe that our employees are our greatest asset, and we’re committed to providing them with the resources they need to be successful. If you’re looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you. We offer competitive pay and benefits to employees and reward excellence and performance. Our belief in promoting a healthy work-life balance drives us to support our employees’ total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme. Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row. Flex That Works at Kimberly-Clark\n We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. \n When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. \n We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. \n The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of local policies. \n This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role. \n #LI-Hybrid Primary Location Walton Oaks Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time \n Thank you for your interest in Arbex. Backed by the power of over 100 years of legacy brands, we are the world’s next leading producer of consumer goods. When it comes to product development, we go beyond everyday needs to anticipate what life will require in the future—while keeping innovation, sustainability, and consumers at the core of every decision. From fibre to shelf, and beyond, we act with intention at every step of the way. Because scale isn’t measured by size, it’s determined by positive impact. And that’s how we deliver what the world needs next. \n #J-18808-Ljbffr

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. As the Global Privacy and AI Counsel joining our Legal & Compliance team, you will serve as a trusted advisor to the business on data protection and privacy matters, helping teams navigate complex regulatory requirements while enabling innovation, growth and responsible data use. You will partner with stakeholders across commercial, digital, supply chain, procurement, HR and innovation functions to deliver pragmatic, risk-based solutions aligned with business objectives. This is an exciting opportunity to work on a broad range of international privacy matters within a dynamic, global organization, influencing strategic initiatives and driving privacy compliance across multiple markets. It starts with YOU You will report directly to the Head of Compliance and will be an individual contributor (no direct reports). Location: we can offer a hybrid model (on remote / Office) for candidates already based in the UK. • Provide practical, commercially focused legal advice on privacy and data protection matters across the IFP business., • Support compliance with GDPR, UK GDPR, and other applicable privacy regulations across multiple jurisdictions., • Lead and contribute to Privacy-by-Design reviews and privacy assessments for new products, platforms, campaigns, and business initiatives., • Advise stakeholders on DPIAs, lawful processing, transparency obligations, data retention, information security, and data governance., • Draft, review, and negotiate data protection and information security provisions in commercial, procurement, technology, and intra-group agreements., • Support international data transfer assessments and implementation of appropriate safeguards., • Assist in managing privacy incidents, investigations, regulatory inquiries, and audit activities., • Deliver privacy training, awareness initiatives, and governance improvements that strengthen organizational compliance and enable business growth. To succeed in this role, you will need the following qualifications: • Qualification as a solicitor, attorney or equivalent legal professional., • Significant post-qualification experience, including substantial exposure to privacy and data protection law., • Strong working knowledge of GDPR, UK GDPR, and privacy compliance frameworks., • Experience advising on commercial contracts, data sharing arrangements and international data transfers., • Excellent analytical, communication and stakeholder management skills., • Experience working within an international organization and/or leading law firm., • Ability to influence and collaborate effectively across cultures, functions and geographies., • Fluent English We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you. We offer competitive pay and benefits to employees and reward excellence and performance. Our belief in promoting a healthy work-life balance drives us to support our employees’ total well‑being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme. Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row. We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of local policies. This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role. #LI-Hybrid #J-18808-Ljbffr

If you're an experienced 3rd Line Support Engineer who enjoys getting to the bottom of difficult technical problems rather than simply passing them on, this could be a good opportunity to explore. 3rd Line Support Engineer Nutfield | £47,000–£52,000 | Office-based, 5 days a week You'll join a senior technical support function where the focus is on complex escalations, infrastructure improvement and occasional project work. It's a hands-on role with plenty of technical ownership, working across a varied range of customer environments. The Role You'll take ownership of technically challenging issues escalated from 1st and 2nd line, investigating them through to resolution or a clear escalation path. That could involve troubleshooting across: • Windows Server, Active Directory, Group Policy, DNS and DHCP, • Microsoft 365, including Entra ID, Exchange Online, Teams and Conditional Access, • Hyper-V and VMware environments, • Citrix and Microsoft Remote Desktop Services, • Networking, VPNs, firewalls, WAN connectivity and TCP/IP, • Backup, recovery and business continuity, • Cloud infrastructure and security You'll also get involved in planned maintenance, patching, configuration changes, infrastructure improvements, customer migrations and onboarding projects. You'll keep tickets moving, communicate clearly with customers and colleagues, recognise when something needs escalating, and make sure recurring problems lead to a proper fix rather than the same issue being dealt with repeatedly. You'll also support 1st and 2nd line engineers through technical guidance, knowledge sharing and useful documentation. What we're looking for You'll need strong experience supporting Microsoft and infrastructure environments, together with the ability to troubleshoot problems that cross multiple systems or suppliers. We're particularly interested in people who can: • Take ownership of complex technical issues, • Troubleshoot logically when the answer isn't immediately obvious, • Communicate technical information clearly to customers, • Stay organised when dealing with competing priorities, • Remain calm during outages and business-critical incidents, • Recognise when to escalate and provide useful technical evidence, • Share knowledge and help less experienced engineers develop Experience working within an MSP, managed cloud services provider or similarly multi-customer support environment is important. Experience operating at 3rd line or senior technical support level is preferred. The package • 22 days' annual leave, rising to 25 days, • 5% performance-based bonus, • Company phone and laptop, • In-house and external training, • Opportunities for technical development and career progression, • Frequent team social events The role is office-based in Nutfield, five days a week, with occasional paid overtime where operational incidents, maintenance or project activity requires it. If you're looking for a senior support role where you can stay hands-on, take ownership of difficult problems and continue developing technically, we'd be happy to hear from you. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more.

Shape lives. Grow your career. Feel supported while you do it. Looking for a Speech and Language Therapist role where you can make a real difference, keep developing, and still have balance outside work? Momenta Connect is an innovative, award-winning and growing practice. We’re looking for ambitious Paediatric Speech and Language Therapists to join our friendly multi-disciplinary team and support children and young people to feel understood, supported and ready to progress. You’ll have flexibility, professional development, protected time for administration, clinical support and wellbeing support, including a trial of 10% protected rest time each day. Job Title: Paediatric Speech and Language Therapist Location: Croydon, London Salary: Up to £50,000 FTE, dependent on experience Hours: 37.5 hours per week, with flexible working across five days, Monday to Friday Contract: Permanent, with 52-week, summer contract and part-time options available. The summer contract offers five weeks off during the summer break plus 22 days’ annual leave. Momenta Connect is proud to be named Investors Market Entrant of the Year 2026. What’s in it for you? We know great clinicians change lives, so our offer is built around flexibility, development, clinical support, wellbeing and help with everyday costs. • · £5,000 retention bonus, payable after 12 months’ service*, • · Regular clinical supervision, peer support and opportunities to develop specialist practice, • · £250 annual CPD allowance, dedicated CPD time and monthly internal learning sessions, • · 25% protected administration time to support high-quality practice, separate from the trial of 10% protected rest time each day, • · Travel support - Incentive schemes to be discussed where applicable*, • · Relocation package of up to £3,000 for eligible colleagues* Leave, wellbeing and lifestyle support • · Flexible 52-week or summer contract options, with annual leave, bank holidays and years of service allowance, • · “Your Wellbeing Matters” programme, including mental health support, wellbeing resources and physical health checks, • · Family growth support, including enhanced maternity and paternity leave and paid fertility treatment support, • · Life Assurance, competitive pension scheme, Critical Illness Cover and a wide range of health, wellbeing, insurance and retail discount benefits, • · Cycle to Work Scheme and Electric Car Purchase Scheme About the role You’ll work mainly in school settings with some clinic-based and remote opportunities where appropriate. Supporting children and young people with a range of communication and developmental needs, you’ll combine direct therapy with assessment, consultation and practical strategies that make a difference beyond the therapy session. In this role, you’ll: • · Assess children and young people with SEND, autism, developmental language needs, social communication differences, SEMH needs and more complex profiles., • · Plan and deliver evidence-based, individualised interventions, including direct therapy, advice and consultation., • · Contribute to EHCP assessments, reports and outcome reviews., • · Work closely with teachers, parents, carers, SENCOs and multidisciplinary colleagues to embed communication support throughout the school day., • · Review progress, adapt intervention plans and contribute to joined-up support for children with more complex needs. It’s a varied role where you’ll balance assessment, therapy, consultation and collaboration, with the chance to make a visible difference to children, families and school teams every day. What you’ll need • BSc or MSc in Speech and Language Therapy., • HCPC registration. It would be great if you also bring • · Experience in paediatric, school-based or EHCP-focused settings, • · Confidence supporting children and young people with complex communication, SEMH or behavioural needs, • · Experience completing assessments for Education, Health and Care Plans, • · Specialist CPD, training or trauma-informed practice experience Ready to join us? If you’re ready to build your career in a supportive, forward-thinking clinical team, we’d love to hear from you. For more information about this role please refer to the Job Description and Job Pack. Momenta Connect is committed to safeguarding and promoting welfare. Successful applicants will be subject to an enhanced DBS check and social media check. *Terms and conditions apply. Some benefits are subject to eligibility criteria. Please speak to our recruitment team for further details. We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

12 Month FTC. About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. About the Role As Indra continues to deliver complex transport, mobility and systems integration programmes, we are seeking a highly experienced Principal Systems Engineer to provide technical leadership across the full systems engineering lifecycle. The Principal Systems Engineer is the senior technical authority within the Systems Engineering function, responsible for defining solution architectures, leading multidisciplinary engineering activities, assuring technical compliance, and driving the successful integration of complex systems. The role provides technical leadership across multiple projects and acts as the primary engineering interface with TfL. Working closely with Project Managers, Technical Delivery Managers, Solution Architects, Software and Hardware Engineering teams, Test Engineers and Service teams, the Principal Systems Engineer ensures that engineering solutions meet TfL requirements, contractual obligations and business objectives while balancing technical excellence, cost, schedule and delivery risk. Key Duties Include- • Provide technical leadership across multiple complex systems integration and technology projects., • Ensure Technical Authority principles are followed, ensuring technical consistency and engineering governance throughout the project lifecycle., • Lead requirements engineering activities, including requirements capture, analysis, decomposition, traceability and management., • Define and approve system architectures, solution designs, interface specifications and engineering strategies., • Lead multidisciplinary engineering teams throughout analysis, design, integration, verification, validation and deployment activities., • Establish the overall systems engineering approach for projects, ensuring compliance with ISO/IEC/IEEE systems engineering standards and engineering best practice., • Lead system integration planning and resolve complex technical issues involving multiple systems, interfaces and stakeholders., • Chair technical design reviews, architecture reviews and engineering governance boards., • Provide technical oversight of software, hardware, infrastructure and cybersecurity solutions to ensure compliance with TfL and contractual requirements., • Lead technical investigations, engineering trade studies and technology evaluations to support solution selection and project decision-making., • Support project planning, estimation, technical risk management and engineering resource planning., • Provide technical leadership during workshops, design reviews and bid activities., • Support business development by preparing technical proposals, Statements of Work, solution concepts and engineering estimates., • Review and approve key engineering deliverables, including architectures, functional specifications, interface documents, integration strategies and verification plans., • Mentor, coach and technically develop Systems Engineers., • Promote engineering excellence, continuous improvement and adoption of modern systems engineering methodologies and tools., • Maintain awareness of emerging technologies, standards and industry best practice applicable to transport, mobility and systems integration., • Ensure compliance with company policies, engineering governance, quality standards, information security requirements and health, safety and environmental procedures., • Undertake additional technical leadership responsibilities as reasonably required. Qualifications • Degree in Systems Engineering, Electronic Engineering, Computer Science or a related engineering discipline, or equivalent professional experience., • Extensive experience as a Systems Engineer on large-scale systems integration programmes. Experience • Significant experience delivering complex software systems., • Extensive experience in requirements engineering and systems architecture., • Experience leading multidisciplinary engineering teams., • Experience producing and reviewing technical architectures and solution documentation., • Strong understanding of systems integration, interfaces, APIs and distributed architectures., • Experience with verification, validation, integration and acceptance activities., • Experience managing technical risk and engineering governance., • Experience working directly with customers, suppliers and technical stakeholders., • Experience contributing to bids, technical proposals and engineering estimates. Technical Knowledge • Systems Engineering principles (ISO/IEC/IEEE 15288)., • Requirements engineering (ISO/IEC/IEEE 29148)., • Architecture frameworks and modelling techniques., • UML, SysML and Enterprise Architect or equivalent., • IBM DOORS or equivalent requirements management tools., • REST APIs, HTTP/S, JSON, XML and systems integration technologies., • Software Development Lifecycles (Waterfall, Agile and Hybrid)., • Configuration Management and Change Management principles., • Verification, Validation and Test Engineering methodologies. TestRail and JIRA., • ITIL and Service Management concepts. Desirable Requirements • Experience in Transport, Rail, Automated Fare Collection or Intelligent Transport Systems., • Experience working within multi-supplier environments., • Experience acting as Technical Design Authority or Lead Systems Engineer., • Knowledge of PCI DSS, Cyber Security and secure systems integration., • INCOSE ASEP/CSEP or equivalent certification., • TOGAF, ITIL or relevant postgraduate qualification. Skills and Personal Attributes • Outstanding technical leadership and systems thinking capability., • Strong analytical and structured problem-solving skills., • Excellent stakeholder management and communication skills., • Ability to influence customers, suppliers and multidisciplinary engineering teams., • Excellent presentation and technical writing skills., • Commercial awareness with the ability to balance technical excellence against cost, schedule and delivery constraints., • Self-motivated, proactive and capable of working independently on highly complex technical challenges., • Strong mentoring and coaching capability., • Excellent planning and organisational skills., • Adaptable, innovative and committed to continuous professional development., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days, • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. The Head of Test will be responsible for defining, establishing and leading the end‑to‑end System Test capability, ensuring that all testing activities are delivered safely, efficiently and in accordance with contractual and operational requirements. The role will lead the transition of the existing testing capability into Indra, establish the new test laboratories and environments, and ensure the testing function is fully prepared to support operational services from Day One. Working closely with engineering, service management and programme teams, the Head of Test will drive testing strategy, operational readiness, quality assurance and continuous improvement across the full service lifecycle. • Define and implement the overall System Test Strategy, ensuring alignment with programme objectives and contractual requirements., • Lead the mobilisation and transition of the testing capability from the incumbent supplier into Indra., • Establish and manage the new System Test laboratories, environments, test assets and supporting infrastructure., • Lead and develop the System Test organisation, providing technical leadership, mentoring and direction to Test Managers, Test Leads and Test Engineers., • Ensure the testing function supports operational services, software releases, infrastructure changes and future service evolution., • Define and maintain testing governance, quality assurance processes and operational readiness activities., • Coordinate testing activities across engineering, software development, infrastructure, service management and third‑party suppliers., • Oversee test planning, execution, defect management, reporting and service acceptance activities., • Ensure all test environments, tools, assets and documentation are maintained and available to support project delivery and operational services., • Act as the senior technical authority and escalation point for all System Test activities, working closely with customers, suppliers and programme stakeholders., • Drive continuous improvement and innovation across testing processes, methodologies, automation, and operational efficiency., • Bachelor's degree in Computer Science, Software Engineering, Electronic Engineering or a related technical discipline (or equivalent experience)., • Experience delivering and leading testing activities for complex Automatic Fare Collection (AFC), ticketing or revenue collection complex systems., • Proven experience leading large System Test organisations within complex software, systems integration or critical infrastructure programmes., • Strong experience defining and implementing System Test strategies, governance and operational processes., • Demonstrable experience establishing and managing test laboratories, test environments, test assets and supporting infrastructure., • Experience leading operational transition, service mobilisation and organisational change within large‑scale programmes., • Strong understanding of software testing, systems integration, defect management, test automation and quality assurance principles., • Experience managing multidisciplinary technical teams and coordinating activities across multiple suppliers and stakeholders., • Excellent leadership, communication and stakeholder management skills., • Strong planning, organisational and decision‑making capabilities within complex delivery environments., • Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent., • Desirable experience: Safety‑critical environments, complex systems integration programmes and multi‑supplier service delivery., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. 3rd Line Lead Support Engineer Nutfield, Redhill | £52,000-£57,000 | 5 days a week in the office The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. The role You'll combine senior-level infrastructure support with day-to-day technical leadership. That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. You'll also: Take ownership of complex 3rd Line escalations and drive issues through to resolution. Lead the technical response to major and high-impact incidents. Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk. Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed. Work with suppliers and internal specialists when an issue needs deeper expertise. Identify recurring problems and help drive permanent fixes rather than repeated workarounds. Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes. Maintain high standards around documentation, customer communication, security and change control. The technology You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. You'll ideally have strong experience with: Windows Server, Active Directory, Group Policy, DNS and DHCP Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access VMware vSphere and/or Hyper-V Citrix, NetScaler and Remote Desktop Services Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls Backup and recovery, including Veeam Security across identities, servers, endpoints, networks and cloud services Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. What we're looking for You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. What's on offer 5% performance-based bonus 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays Workplace pension Company laptop and phone Planned evening/weekend maintenance work paid at double time In-house and external training Clear technical development and career progression opportunities Regular team social events The role is office-based five days a week in Nutfield, near Redhill, Surrey , supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Company description Are you passionate about solving complex technical challenges with telemetry and sensor systems that help the world move water more sustainably? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. Job description As our new Technical Support Engineer, you will be providing expert technical support for telemetry tools and sensor equipment, diagnosing issues, and ensuring our customers and internal teams receive timely, effective solutions that keep critical water infrastructure running smoothly. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging. What will you be doing? As a key part of the Technical Support team, you'll create impact by Delivering reliable technical expertise that ensures our telemetry and sensor solutions perform at their best, directly supporting Grundfos's mission to advance sustainable water management. Your main responsibilities include: Diagnosing and resolving technical issues related to telemetry tools, sensor equipment, and associated software platforms Providing remote and on-site support to customers and field engineers, ensuring minimal downtime of critical systems Collaborating with product development and engineering teams to escalate complex issues and feed back field insights Creating and maintaining technical documentation, troubleshooting guides, and knowledge base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge of telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor technologies Strong troubleshooting and diagnostic skills across hardware and software systems Excellent communication skills with the ability to explain technical concepts to diverse audiences It is a plus if you also have: Experience with water or pump industry applications and SCADA systems Familiarity with IoT platforms and cloud-based monitoring solutions HNC/HND or degree in electronics, electrical engineering, or a related discipline What we offer Why you will love working here We care! Day to day, you can look forward to: A working environment built around your needs, with flexible hours, home working opportunities and parental support. Annual bonuses, health insurance and a strong focus on well-being activities. Three days' additional paid leave for volunteering in your community. Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities. We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. Are you ready to unlock possibilities at Grundfos? Apply today! To get to know us better, follow us on LinkedIn or visit grundfos.com TPBN1_UKTJ

Emplyfy in the United Kingdom is seeking an experienced IT professional for a hands-on role within an international technology organisation. You will work directly with customers, resolve technical issues, and support IT environments both remotely and on customer premises. You will visit sites, mana

If you're an experienced 3rd Line Support Engineer who enjoys getting to the bottom of difficult technical problems rather than simply passing them on, this could be a good opportunity to explore. 3rd Line Support Engineer Nutfield | £47,000-£52,000 | Office-based, 5 days a week You'll join a senior technical support function where the focus is on complex escalations, infrastructure improvement and occasional project work. It's a hands-on role with plenty of technical ownership, working across a varied range of customer environments. The Role You'll take ownership of technically challenging issues escalated from 1st and 2nd line, investigating them through to resolution or a clear escalation path. That could involve troubleshooting across: Windows Server, Active Directory, Group Policy, DNS and DHCP Microsoft 365, including Entra ID, Exchange Online, Teams and Conditional Access Hyper-V and VMware environments Citrix and Microsoft Remote Desktop Services Networking, VPNs, firewalls, WAN connectivity and TCP/IP Backup, recovery and business continuity Cloud infrastructure and security You'll also get involved in planned maintenance, patching, configuration changes, infrastructure improvements, customer migrations and onboarding projects. A big part of the role is ownership. You'll keep tickets moving, communicate clearly with customers and colleagues, recognise when something needs escalating, and make sure recurring problems lead to a proper fix rather than the same issue being dealt with repeatedly. You'll also support 1st and 2nd line engineers through technical guidance, knowledge sharing and useful documentation. What we're looking for You'll need strong experience supporting Microsoft and infrastructure environments, together with the ability to troubleshoot problems that cross multiple systems or suppliers. We're particularly interested in people who can: Take ownership of complex technical issues Troubleshoot logically when the answer isn't immediately obvious Communicate technical information clearly to customers Stay organised when dealing with competing priorities Remain calm during outages and business-critical incidents Recognise when to escalate and provide useful technical evidence Share knowledge and help less experienced engineers develop Experience working within an MSP, managed cloud services provider or similarly multi-customer support environment is important. Experience operating at 3rd line or senior technical support level is preferred. The package 22 days' annual leave, rising to 25 days 5% performance-based bonus Company phone and laptop In-house and external training Opportunities for technical development and career progression Frequent team social events The role is office-based in Nutfield, five days a week, with occasional paid overtime where operational incidents, maintenance or project activity requires it. If you're looking for a senior support role where you can stay hands-on, take ownership of difficult problems and continue developing technically, we'd be happy to hear from you. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. 3rd Line Lead Support Engineer Nutfield, Redhill | £52,000-£57,000 | 5 days a week in the office The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. The role You'll combine senior-level infrastructure support with day-to-day technical leadership. That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. You'll also: Take ownership of complex 3rd Line escalations and drive issues through to resolution. Lead the technical response to major and high-impact incidents. Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk. Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed. Work with suppliers and internal specialists when an issue needs deeper expertise. Identify recurring problems and help drive permanent fixes rather than repeated workarounds. Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes. Maintain high standards around documentation, customer communication, security and change control. The technology You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. You'll ideally have strong experience with: Windows Server, Active Directory, Group Policy, DNS and DHCP Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access VMware vSphere and/or Hyper-V Citrix, NetScaler and Remote Desktop Services Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls Backup and recovery, including Veeam Security across identities, servers, endpoints, networks and cloud services Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. What we're looking for You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. What's on offer 5% performance-based bonus 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays Workplace pension Company laptop and phone Planned evening/weekend maintenance work paid at double time In-house and external training Clear technical development and career progression opportunities Regular team social events The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

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