Customer experience manager jobs in RedhillCrear alertas

About the Company Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. About the Role The Factory Test & Commissioning Engineer will play a key role in the production of x-ray equipment. They will be part of a small team responsible for commissioning complex hold baggage/parcel screening/Pax baggage x-ray systems and associated matrix solutions, within a production environment at the required MPS cadence. Responsibilities • System electrical start up and system testing, following start-up/test procedures., • Earth bond testing., • Fault finding on HVPS, A/C, CT Tubes and associated hardware/software., • Setup, configure and test image reconstruction and threat detection engine (SW&HW)., • Setup, configure and test PLC code and HMI functionality., • Setup, configure and test Can bus systems., • Conduct Image Quality (IQ) machine configuration process., • Support the development of relevant testing documentation and work instructions., • Collaboration with the engineering team to resolve issues and test new process/procedure changes., • Assembly, configuration and fault finding of network/workstation solutions., • Support customer Factory Acceptance Tests (FAT)., • Work with QA to resolve any quality and supplier issues., • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork., • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct., • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem., • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications • Experience in X-ray generation equipment is desired, but not essential., • Experience with PLC controls, Allen Bradley platform with RS Logix is preferred., • Experience of Can bus controls., • Experience with complex IT systems, both Microsoft and Linux OS., • Strong analytical outlook, combined with good communication skills., • Proven experience in fault finding on complex electrical panels and circuits with the ability to rework any faults found whilst adhering to the required procedures., • Experience of Lean Manufacturing, 5S, Kanban and CI methodology etc desirable., • Qualifications, HNC and equivalents or minimum 2-3 years of experience.

Our client is looking for an experienced Site / Unit Manager with experience in the food manufacturing industry, to lead and oversee the food production, warehousing, transportation, quality standards and customer delivery. Experience in catering or food manufacturing, logistics, or food industry in

Great permanent opportunity to join a highly successful, Energy and Data organisation as an Account Manager. The role is based in Surrey and this particular team are predominantly focused on customers from the public sector. You will be accountable for several established and newer customers and be the ‘go to’ person for any queries or issues around the customers data and energy meters. This will be account managing large public sector customers/businesses, b2b experience will be essential for this role. You will be building strong relationships with the customers via Teams and face to face meetings, also communicating over the phone and via email. Compile reports, fact finding and investigative work along with look for other new business opportunities/cross-selling within the account that can be passed into other specialist departments. You will already possess some account management experience and enjoy warm sales and working towards targets whilst working towards KPI’s and SLAs. The team is small but extremely busy and you would be part of a much wider sales division. There is a lot of opportunity to build your career, learn new skills and industry and be part of a positive, supportive and fast growing medium sized business. There is hybrid working on offer with a salary of up to £35,000 and an OTE of up to £50,000 per annum. Excellent benefits, great training and a positive, professional and fun working environment. Skills/experience/attributes: • Minimum of two years’ experience as an Account Manager or in a Business Development role that included some account management, • Experience working with the Public Sector would be highly desirable and any understanding of their budgets/frameworks, • Experience within the Energy industry is desirable, • Strong relationship building and customer service experience, face to face and over the phone, • Comfortable and enjoys striving to work towards targets, • Solid experience of Excel, Word, Outlook, PowerPoint and Teams, • Experience of working on an internal CRM, • A natural salesperson with the ability to spot new business opportunities, • Productive with time and highly organised, • Outstanding communication skills, verbally and written, • Ability to look at the root cause and to think outside the box

As a Luxury Showroom Manager, you will oversee the daily operations of a premium property showroom, ensuring an exceptional customer experience. Profile A successful Luxury Showroom Manager should have: Proven experience in managing a high-end showroom or retail space. Description Manage the dail

The role involves leading a passionate team to create an exceptional customer experience, driving store performance, and achieving sales targets. The ideal candidate has prior management experience, strong leadership skills, and a proven track record of exceeding KPIs.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

With competitive compensation and a range of employee benefits, this position is ideal for those with supervisory experience and a passion for customer service. A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a dynamic team to provide excellent service

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience. A leading retail brand in Greater London is seeking a committed Store Manager to oversee all operational and commercial activities.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. Customer Experience Manager - Waltham Forest. By being proactive, approachable and helpf

Station Customer Experience Manager. You will set the vision and strategy for delivering an outstanding customer experience at the managed station, continually raising standards through learning, benchmarking and best practice. Represent NR on customer service and customer impact matters.

Candidates should possess GOC registration, have experience in customer service, and demonstrate a desire to learn and coach others. A leading optical retailer in Greater London is looking for an Assistant Manager to guide a dynamic team in delivering exceptional customer service. This role involves

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. The ideal person for the Customer Experience Manager role will.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

As our Customer Experience Manager, you’ll own the complete customer journey during a pivotal scaling phase, combining strategic vision with hands‑on impact. Track24 is looking for a Customer Experience Manager to lead customer success at one of the most exciting moments in a company’s growth.

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading UK retailer is seeking a Store Manager to oversee shop operations and ensure excellent customer service. The Store Manager will lead a team, being accountable for delivering on customer and financial outcomes while anticipating issues that could arise. Candidates should have a strong leade

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

The role involves delivering exceptional customer experiences, managing store profitability, and achieving sales targets. A leading retail company in York and North Yorkshire is seeking an enthusiastic Assistant Store Manager to motivate and develop a high-performing team. Ideal candidates will demo

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Walth

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Station Customer Experience Manager. Be part of shaping the customer experience at one of the UKs busiest and most iconic stations. You will set the vision and strategy for delivering an outstanding customer experience at the managed station, continually raising standards through learning, benchmark

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

As a Multi‑Site Customer Experience Manager, you’ll create a culture and environment where customer‑facing teams deliver exceptional service and referrals across service lines to hospitals, clinical services, and other wellbeing centres as part of a holistic health‑care journey. Multi Site C

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

A leading fashion retailer in Sutton is seeking an experienced Store Manager to lead their dynamic team. You will play a key role in creating an exceptional shopping experience that celebrates individuality and diversity. The ideal candidate has substantial experience in store management, a proven t

Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product). In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. People leadership experience

A leading telecommunications company in Greater London is seeking an Assistant Store Manager to lead a team focused on delivering exceptional customer experiences. Ideal candidates will have experience in fast-paced environments and a passion for team development.

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer-

Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. Leadership experience in a high‑volume, fast‑paced operational setting – whether in re

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communicat