Digital Optimisation Manager
11 days ago
Caterham
Digital Optimisation ManagerBased at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon.Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours.Our benefits are worth getting excited about… 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!We're growing our digital team! This is your chance to shape and influence the digital platforms of our bold, iconic brand.As Digital Optimisation Manager, you'll take the lead on trading and optimisation across AnnSummers.com and Knickerbox.com. You'll own performance, lead a talented team and drive real impact, from boosting conversion to elevating every step of the customer journey.This is a role with real influence. You'll combine sharp commercial instinct, deep customer insight and digital expertise to spot opportunities, move fast and deliver results that matter.If you're obsessed with data, passionate about digital and love creating standout customer experiences, we want to hear from you!The role:Drive performance across all digital KPIs, turning insight into meaningful commercial impact and delivering against targetsChampion the end-to-end customer journey, removing friction and elevating every touchpointLead the digital trading calendar with pace, precision and standout executionTurn data, insight and UX thinking into bold, high-impact optimisation winsElevate onsite merchandising and content, where commercial meets irresistible experienceOwn the optimisation roadmap, embedding test-and-learn and best-in-class UXPartner across Digital Product, CRM and Marketing to create seamless, high-performing journeysSpot risks and opportunities fast, making smart, commercially driven callsInfluence with impact, bringing insight to life and championing better customer experiencesLead, coach and inspire your team, setting the bar high and bringing energy every dayBe a true brand ambassador, championing our Ann Summers values at all timesYou'll be great if you…Have proven Digital Trading experience with a relentless focus on driving resultsAn affinity with our brand, products and valuesData-obsessed and commercially driven, turns insight into actionA natural leader who builds, inspires and elevates high-performing teamsInfluential and confident, fostering strong relationships across the businessStrong UX instinct, always pushing for seamless, customer-first experiencesConfident using customer platforms and analytics such as Salesforce and GA4Lives and breathes digital, always ahead of the curve and tuned into what's nextAt Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.What do we bring to the party?Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:33 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit.Your birthday off, because it's worth celebrating!Holiday purchase scheme for a little extra flexibilityWorkplace pension50% staff discount and sample salesReward Gateway that's packed with perks and savingsRegular social events and engagement initiativesAccess to THRIVE, our brilliant learning platformEmployee Support Programme via the Retail TrustEye care vouchersFree onsite parking or a Season Ticket LoanA bit about Ann SummersYou might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that…We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!Your candidate journeyIf your application is successfully shortlisted, you will be contacted for an initial telephone chat to discuss the role and your experience.If your application progresses to the interview stage, you will first have a virtual interview with the Hiring Manager and a member of the Talent team. Following this, you will be invited to Head Office to take part in an interactive, task-based interview.We regret that due to high volumes, we are unable to acknowledge every application.Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.#HOLTPBN1_UKTJ