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  • Demi Chef
    Demi Chef
    2 days ago
    $14.71–$15.21 hourly
    Full-time
    London

    Demi Chef - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London – our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic Demi Chef to join our vibrant team at Zuma London*. As a key member of our culinary leadership team, you'll play a vital role in delivering the consistency, precision, and excellence that define the Zuma dining experience — supporting the senior chefs, inspiring the brigade, and ensuring every plate reflects our commitment to excellence. Our ideal Demi Chef You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a Demi Chef in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

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  • Housekeeping Supervisor
    Housekeeping Supervisor
    2 days ago
    Full-time
    London

    Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Bartender
    Bartender
    3 days ago
    Full-time
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Bartender at Fallow, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Previous experience as a Bartender in a high-quality, fast-paced environment., • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

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  • Senior Associate, Global Food & Beverage Strategy
    Senior Associate, Global Food & Beverage Strategy
    4 days ago
    Full-time
    London

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Start Something Extraordinary... As our Senior F&B Strategy Associate, you'll be a key member of the Global Food & Beverage team, helping shape the future of our menu in all geos. Your mission: elevate Blank Street's menu through standout seasonal launches, thoughtful menu design, unique merchandising, and uncompromising product quality, ensuring every item we serve is something our customers truly love. Equal parts strategic and operational, we're looking for someone who combines creative instinct and an exceptional palate with sharp strategic and analytical skills. This role will also serve as a key cross-functional collaborator for the product function in the UK office. The role will report into the Global Product Strategy Lead and also work closely with the other function heads (Beverage Innovation, Product Quality) and the Global Product Director. This role has a clear path to a leadership position within the UK market. What You'll Own • Own Product Performance Reporting & Insights: Analyze performance data, customer feedback, and operational input to generate meaningful insights that influence product strategy., • Drive Planning & Execution of Product Launches: Lead end-to-end planning and execution of seasonal and evergreen food and beverage launches, aligning cross-functional partners, and ensuring on-time, high-quality execution., • Organize the UK Product function: Lead project management for ongoing product pilots in the UK office by working closely with our UK Beverage Program Manager and UK Food Program Manager, • Support Global Product Strategy & Research: Support key product business decisions, such as pricing, product optimization, flavor innovation, LTO launches, and category expansion. Create concise, well-structured decks, memos and briefs to drive alignment and decision-making across teams. Who We're Looking For • 4+ years in management consulting or in-house strategy at a consumer goods, retail, or hospitality company where you've shaped strategic direction, • Bonus if you have direct experience bringing products from ideation to market, • Strong analytical thinker who is and skilled at turning incomplete data into actionable insights, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Wealth of knowledge or love for F&B, consumer retail brands, and extremely good taste, • True people person - collaborative, team-first mindset with the ability to build trust and influence across functions, • Clear and confident communicator who adapts messaging based on audience and context, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Super comfortable with PPTX, Excel, G-sheets, • Must be based in London and available to work in-person at least 4 days per week Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Front of House Supervisor
    Front of House Supervisor
    4 days ago
    Full-time
    London

    FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Floor Manager
    Floor Manager
    6 days ago
    £40000–£45000 yearly
    Full-time
    London

    Goldwood is a contemporary bar and restaurant in the heart of the City of London, offering a lively, sport-led environment, energetic atmosphere, and a strong focus on exceptional service. As part of Sport London within ETM Group, Goldwood brings together premium live sport viewing, elevated food, and a curated drinks selection to create a dynamic and social guest experience. As part of ETM Group, Goldwood sits within a portfolio known for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Floor Manager is a key operational leadership role and an important step in building your career within premium, high-volume hospitality. You are at the forefront of the guest experience, leading service, supporting your management team, and ensuring every shift delivers energy, consistency, and excellence. Across our Sport London venues our Floor Managers play a vital role in delivering high-energy, sport-led experiences. From matchdays to large-scale bookings, you help create an engaging atmosphere while maintaining strong service standards in fast-paced environments. Working closely with your Assistant General Manager and General Manager, you will take ownership of service delivery on the floor, ensuring smooth operations, team coordination, and a memorable guest journey. This is a hands-on role where visibility, pace, and leadership are key - you set the tone for your team and lead by example throughout service. If you thrive in energetic environments, enjoy leading teams from the front, and are passionate about delivering great guest experiences, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: * Competitive industry pay (based on salary & Tronc) * Guaranteed 48 hours per week contract * 50% discount for you and up to 5 friends at any of our venues * 5.6 weeks paid annual leave * Pension * Quarterly Incentive Scheme * Generous employee referral scheme * Discounted shopping at many high street stores * Cycle to work scheme * Access to Stream for better money management * Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program * Group wide Learning and Development opportunities * Complementary hot drinks in your venue * Complementary meal on shift * Your birthday lunch is on us The Ideal Candidate Will Present: * Proven Experience: You have experience in a similar role within a high-volume, fast-paced hospitality environment. * Leadership Skills: You are a confident and approachable leader who can motivate teams and maintain high energy during service. * Operational Awareness: You understand the flow of service and can support in delivering efficient, well-organised shifts. * Guest-centred Approach: You are passionate about delivering great service and ensuring every guest has a memorable experience. * Resilience & Agility: You thrive under pressure and can adapt quickly in busy, high-energy environments. * Passion for Food & Drink: You have a strong interest in quality food, drinks, and current hospitality trends. * Hands-On Approach: You lead from the floor, supporting your team, resolving challenges, and driving standards in real time. * Sports Awareness: You have a strong awareness of key sporting events and enjoy contributing to the atmosphere and excitement of matchdays. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, - we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    6 days ago
    £18 hourly
    Full-time
    London

    Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

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  • Executive Housekeeper
    Executive Housekeeper
    6 days ago
    Full-time
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Street Food Trader - Chef
    Street Food Trader - Chef
    7 days ago
    £14 hourly
    Full-time
    London

    DOME is looking for a charismatic and kind Team Member (Back of house) to join our team! Each summer, we take large teams on the road across the UK — from Scotland down to the Isle of Wight — running experience-led food halls with our six in-house brands at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road alongside around 150 team members, moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and moments that turn into lifelong friendships. It's hard work, high adrenaline, and completely unforgettable — a season you'll still be talking about long after the final show ends. Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick-service food brand operates from its own converted kitchen unit and is run by a close-knit team of around 10 people. You'll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team. The Role: • Unit Operations: Support the safe and efficient day-to-day running of the unit by following opening and closing procedures and maintaining clean, well-presented kitchen and work areas., • Product & Service: Deliver food to brand standards with strong menu knowledge, accurate product builds, and consistent quality and speed, while handling customer issues appropriately., • Compliance & Safety: Follow food safety, health & safety, training, and waste procedures at all times, supporting correct storage, preparation, and service., • Team & Communication: Work positively as part of the team, complete required inductions and training, follow absence procedures, and communicate clearly with supervisors and managers., • Stock, Costs & Systems: Follow par levels, portion control, and stock rotation, using company systems to reduce waste and support efficient operations. Benefits: • Growth, personal development and career opportunities in festivals and events, • Expert leadership and management training from some top providers, • Fun, friendly, casual and seriously experienced team, • Discount off food and drink at any of our events, festivals, pop-ups or restaurants, • Good quality uniform, • Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

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  • Charity Fundraiser
    Charity Fundraiser
    28 days ago
    £15–£25 hourly
    Full-time
    Barking

    Womenion is a women-led organization supporting vulnerable women, children, and families affected by domestic abuse, poverty, social isolation, inequality, and other social challenges across the UK. We are expanding our fundraising team and seeking confident, motivated, and passionate individuals to raise awareness and funding for our community projects and support programs. This is an exciting opportunity to join a growing organization making a meaningful impact within communities while developing valuable communication, fundraising, and public engagement skills. The Role As a Professional Fundraiser, you will work across a variety of public and private fundraising locations throughout London and the surrounding areas, including: • Supermarkets, • Shopping centres, • High streets, • Festivals and community events, • Sports venues and stadiums, • Retail locations and public events You will engage with members of the public in a professional, respectful and positive manner to raise awareness about Womenion’s work and encourage support through one-off and regular monthly donations. This is a face-to-face fundraising role suited to individuals who enjoy speaking with people, working within a team environment, and making a direct impact within communities. The role involves regular travel to various fundraising locations and the flexibility to work weekends as required. Training & Development Period – First 3 Months • Self-employed commission-based structure, • Full fundraising training and mentoring provided, • Flexible working schedule, • Daily support and coaching from experienced team leaders, • Opportunity to develop communication, fundraising, and engagement skills, • Regular performance reviews and ongoing mentoring, • Fundraisers may earn up to 35% commission on qualifying funds raised, subject to campaign terms, compliance, and performance standards After Successful Completion of the Training Period • Performance support payment from £50 per day may be available subject to attendance, compliance and campaign expectations, • Continued commission and performance-based bonus opportunities, • Loyalty and progression incentives available, • Opportunity to progress into leadership and campaign management roles, • Recognition and reward opportunities for high-performing fundraisers What We Offer • Flexible working opportunities, • Meaningful and impactful work within communities, • Supportive and diverse working environment, • Ongoing training and mentoring, • Performance-based earning opportunities, • Opportunity to grow with an expanding organisation, • Experience working on community campaigns supporting vulnerable women and families What We Are Looking For • Confident and friendly communicators, • Positive and resilient attitude, • Motivated by targets and performance, • Passionate about supporting vulnerable women and communities, • Reliable, professional and enthusiastic individuals, • Willingness to work outdoors and engage with the public Experience within sales, retail, hospitality, customer service, acting or fundraising is beneficial but not essential. Requirements • Must be aged 18 or over, • Must have the legal right to work in the United Kingdom, • Proof of right to work will be required prior to engagement, • Must be willing to travel to fundraising locations, • Weekend availability may be required, • Self-employed status required Why Join Womenion? By joining Womenion, you will become part of a growing organization committed to supporting vulnerable women, children, and families facing hardship, isolation, and inequality. Your work will help fund vital community support programmes and contribute towards creating lasting positive change within local communities. How to Apply To apply, please send your CV along with a short introduction explaining why you are interested in joining Womenion. Interviews will be arranged on a rolling basis.

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  • Southbank Street Food Manager
    Southbank Street Food Manager
    7 days ago
    £16–£18 hourly
    Full-time
    London

    DOME is looking for a charismatic and kind Street Food Unit Manager to join our team on the Southbank starting April 2026. DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. Our Southbank site is one of our busiest and most exciting seasonal operations. Each summer we operate a few different in-house brands and a rotating international guest-chef residency featuring standout chefs from New York and France. Sitting in one of London's highest footfall locations, Southbank attracts people from all walks of life, from locals and tourists to theatre-goers and weekend crowds. The season runs from May to September, with a team of around 40 people working across the site. It's fast-paced, high-energy and people-focused, offering a dynamic summer environment where great food, strong teamwork, and constant momentum define the experience. The Role: • Run the unit end-to-end, owning daily operations, standards, safety, and site performance while ensuring smooth opening, closing, and inspections., • Build and lead a motivated, well-trained team, creating a positive culture through clear communication, development, and strong leadership., • Lead product and service excellence, embedding brand standards, strong food quality, great guest experience, and driving sales through confident leadership., • Be accountable for compliance and people, delivering strong food safety results, leading and developing teams, and managing performance, training, and engagement., • Control the commercial performance, managing stock, labour, suppliers, and systems to reduce waste, improve efficiency, and grow sales. Benefits: • Growth, personal development and career opportunities in festivals and events, • Expert leadership and management training from some top providers, • Fun, friendly, casual and seriously experienced team, • Discount off food and drink at any of our events, festivals, pop-ups or restaurants, • Good quality uniform, • Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

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  • Software Engineer
    Software Engineer
    1 month ago
    £41700–£44350 yearly
    Full-time
    London

    Overview: London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solution provider based in London, for the position of Software Engineer. This role is ideal for a highly skilled and technically proficient individual with strong leadership capabilities and a deep understanding of IT systems & infrastructure. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. The Role As a Software Engineer, you will play a key role in designing, developing, and maintaining high-quality software applications. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. This role is eligible for sponsorship under the Skilled Worker Visa (SOC 2136 – Programmers and Software Development Professionals). Key Responsibilities • Develop, test, and maintain high-quality software solutions., • Write clean, efficient, and well-documented code., • Contribute to system and application design, architecture, and planning., • Debug, diagnose, and resolve software defects and performance issues., • Collaborate with cross-functional teams including product managers, designers, and QA engineers., • Participate in code reviews and ensure development best practices., • Support continual improvement in development processes and tools. Essential Skills & Experience • Strong programming experience in at least one major language (e.g., Java, Python, C#, JavaScript, Go, or similar)., • Experience with software development lifecycle (SDLC) methodologies., • Knowledge of databases (SQL or NoSQL)., • Understanding of version control (e.g., Git)., • Ability to solve complex technical problems and think analytically., • Good communication skills and ability to work in a team environment. Desirable Skills • Experience with cloud platforms (AWS, Azure, or GCP)., • Familiarity with microservices, containerisation (Docker, Kubernetes)., • Front-end experience (React, Angular, Vue) or mobile development., • Experience working in an Agile environment. Benefits: • Competitive salary aligned with experience and visa requirement, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be reviewed on a rolling basis. Please submit your application by 20th May 2026 How to Apply: Interested candidates should apply through Job Today or send their CV and a short cover letter. Please note: Only shortlisted applicants will be contacted

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  • Restaurant & Bar Manager - New Opening
    Restaurant & Bar Manager - New Opening
    1 month ago
    £30000–£45000 yearly
    Full-time
    London

    About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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  • Sous Chef
    Sous Chef
    2 months ago
    £37000–£42000 yearly
    Full-time
    London

    Role Overview: We are looking for a talented and motivated Head Chef to lead our kitchen. You will have full creative and operational control over your team, food costs, and staff training. This is a fantastic opportunity for an ambitious culinary professional to shape the culinary identity of a thriving, dynamic restaurant. Key Responsibilities: • Lead, inspire, and manage a team of kitchen staff, fostering a culture of excellence, collaboration, and accountability., • Control and monitor food costs, portioning, and waste to ensure profitability without compromising quality., • Plan, implement, and maintain training programs for all kitchen staff, ensuring consistent standards and skills development., • Maintain the highest standards of hygiene, health, and safety in the kitchen., • Collaborate with front-of-house management to ensure a seamless dining experience for guests., • Requirements:, • Proven experience as a Head Chef or in a senior kitchen management role., • Strong leadership skills with experience managing, mentoring, and motivating a team., • Excellent understanding of food costing, inventory management, and supplier relationships., • Creative and passionate about food, with a flair for developing innovative menus., • Knowledge of current food trends and commitment to high-quality ingredients., • Strong organizational and communication skills., • What We Offer:, • A creative and supportive working environment with autonomy over your team and kitchen., • The opportunity to influence the restaurant’s menu, standards, and direction., • Competitive salary and benefits., • A vibrant and engaged community of staff and diners in Dalston.

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