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Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

Are you an experienced property professional ready to take your career to the next level? We’re looking for ambitious, switched-on Senior Lettings or Sales consultants to join our award-winning team at Streets Ahead Estate Agents one of South London’s most established and respected independent agencies. This is your opportunity to work with a high-performing, supportive team in a fast-paced environment where results are rewarded and career growth is real. For the right individual, this role also offers a clear pathway to progress into a “Number 2” position within the branch an ideal step toward management. You’ll be joining a business that genuinely invests in its people, recognises talent, and promotes from within. Duties • Engage with prospective tenants or buyers promptly and professionally, providing expert guidance throughout the negotiation process., • Conduct property viewings, highlighting key features and benefits to generate interest and facilitate negotiations., • Negotiate terms of tenancy or sale agreements confidently, aiming to achieve mutually beneficial outcomes for clients and the agency., • Manage existing client relationships by providing exceptional customer service, answering queries, and maintaining regular communication., • Develop new business opportunities through proactive outreach, networking, and leveraging local market insights., • Prepare accurate and comprehensive documentation for offers, agreements, and contracts ensuring compliance with legal requirements., • Collaborate closely with colleagues across departments to coordinate viewings, offers, and administrative tasks efficiently., • Proven experience as a Letting or Sales Negotiator or in a similar customer service-driven sales role within the property sector., • Strong interpersonal skills with the ability to build rapport quickly and confidently negotiate deals., • Excellent communication skills—both verbal and written—with an energetic and positive attitude., • Demonstrated ability to deliver exceptional customer service while managing multiple priorities effectively., • Knowledge of relevant legislation, regulations, and best practices in property lettings or sales is highly desirable., • A proactive approach with strong organizational skills to manage appointments, follow-ups, and documentation accurately., • Valid driver’s license preferred for facilitating viewings and client meetings across multiple locations. Join us as a Senior Letting or Sales Negotiator where your enthusiasm fuels success! We value motivated individuals who thrive on delivering outstanding service while achieving targets in a vibrant environment. This role offers an excellent platform to develop your career further within the property industry while making a real difference for our clients every day.

Established in 1982 and members of the GGF we are a bespoke glazing company based in SW London specializing in all aspects of glazing including frameless shower enclosures, balustrades, rooflights, splash backs, partitions, mirrors etc. Our Clients include many 5 Star Hotels and Blue Chip Construction companies so we are looking for a motivated, reliable and skilled glazier. You will work as part of a team on both commercial and domestic projects. You will need to: · Have a minimum of 5 years’ experience fitting · Experience fitting frameless shower screens essential. · Hold a valid CSCS card · Be honest, reliable, organized and able to manage jobs independently · Have good communication skills · Own tools · Full driving license · Fluent English We will provide: . Full PPE and Co Uniforms · Training where required i.e IPAF, PASMA etc · An opportunity to work overtime · A company van · Competitive rates The position is available for an immediate start

We are seeking an experienced and personable bar manager to join our team at a friendly Irish Bar/ Deli in Tooting. Key requirements: • Must hold a personal license., • At least 2 years of experience in a similar role. This full-time position offers the opportunity to work in a welcoming environment, leading a team and ensuring excellent customer service.