Luggage Porter (6 months FTC)
20 days ago
London
Luggage Porter (6 months FTC) The Clermont Charing Cross Contract: Fixed Term Payment: Hourly Salary: £13.00 per hour Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross. What you’ll be doing Are you the “go-to” person for the latest happenings in London? With a bold spirit and a passion for creating memorable moments, you will join a small but dynamic team dedicated to showcasing our vibrant city and ensuring our guests make the most of their visit. In this role, you will assist guests with a variety of requests, from providing directions and booking theatre tickets to delivering luggage and arranging restaurant reservations. Every day brings new opportunities, and no two guests are the same! As the “face” of the hotel, you will be the reason our guests rave about their experience and choose to return. What you’ll bring A strong passion for delivering the highest levels of service, with a desire to learn, work hard, and progress Comfort in a front-line role, confidently engaging with guests and the public Empathy and the ability to build relationships, fostering a welcoming and inclusive atmosphere An open personality that is relaxed and natural in interactions, making guests feel at ease Strong attention to detail and accuracy in all tasks, ensuring guest satisfaction A demonstrable desire to pursue a career in hospitality and to contribute positively to the team dynamic Previous experience in a fast-paced service environment, showcasing adaptability and resilience What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development