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Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.

A great opportunity has arisen for a proactive and charismatic Retail Sales Assistant/Sales Consultant to join our Empresa team based in Covent Garden, London. Empresa is an Italian luxury brand born in 1999 from the original vision of four brothers, who in a few years brought the brand to obtain the esteem of the best national and international markets. The love for fabrics, the search for beauty, the desire to create art with the expert hand of Italian artisans, make Empresa today one of the best known and most recognizable brands in the world. Working within a friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Sales Assistant/Sales Consultant role. We are looking for a Retail Sales Assistant/Sales Consultant who will proactively approach every customer and deliver a true retail customer experience. As Sales Assistant/Sales Consultant and your main responsibilities will include: - Ensure that customer service is not an afterthought but an intrinsic part of the sales process - Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks - Drive and deliver personal sales and KPI targets by cultivating customer relationships - Take responsibility for visual presentation and cleanliness of the store - Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs In order to be considered for this exciting role, it is essential that you have the following: - Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry - Genuine desire to deliver first-class customer service and have a passion for product - A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures - Ability to work well under pressure whilst prioritising workloads and meeting deadlines - Self-motivated, shows initiative, confident and a strong team-player The position can earn between £21k and £30k on average per annum. We are looking for a full time, although part time requests are also considered. An understanding of the Italian language is appreciated, although not necessary. If you want to be part of this exciting time within the company contact us.

About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.

Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)

an exciting opportunity to work within a luxury multi-brand fashion boutique with stores in both London and Paris. We are seeking to recruit an office manager to work 3 days a week starting March 2025, who will be based at our head office within our ladies boutique in Connaught St , London W2 2AY. The successful candidate will be driven, energetic, and enthusiastic, with excellent communication skills and the desire to assist the company's growth. Key skills and responsibilities will include: Management of the buying process. generating buy sheets, managing the buying timeline, liaising with suppliers Strong understanding of range plans with detailed knowledge of the product. Ownership of the internal retail stock management system. To include booking in stock, setting up new suppliers , stock transfers. Weekly financial reports , generating stock takes Overseeing the day to day running of the office Supporting with online orders Support the shop floor Previous office managerial experience within a retail environment Commercially aware with strong communication skills Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to multi-task and prioritise in a fast-paced environment Confidence , enthusiasm , and positivity Competitive salary and package on application