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Key Responsibilities: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
About us: We are a new city wine bar located in the heart of london's financial area near Fenchurch Street. We are looking for a skilled barista to serve coffee and assist with Front of House service. Responsibilities: 1. Prepare coffee to a high standard, including dialling in espresso machine & grinders, steaming milk to standards, pouring latte art (essential) 2. Understand our coffee offerings, including sourcing, roasting profiles, and flavour notes 3. Keep the coffee bar clean, organized, and well-maintained 4. Perform regular cleaning and maintenance of the espresso machine and grinders - La Marzocco Classic, Mythos One 5. Food service - taking orders for our lunch offerings, delivering the prepared dishes to tables, and performing cleaning duties 6. Maintaining a good customer rapport SCA training is a plus but not mandatory Schedule: Shift length: Approximately 6–7 hours Days: Monday to Friday Hours: 7:30 AM to 1:30 PM/2:30 PM Benefits: Free coffee & pastries during shifts Opportunity for additional hours Skillset training at Catalyst Coffee Roasters Friendly, easy-going team environment **Please note the start date for this position is mid January next year. ** We are looking for someone to start approximately 1 week beforehand for training. Feel free to apply and we will consider all applications and respond to potential candidates
Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.
We are seeking a Junior Data Analyst to join our dynamic team. This role is ideal for someone with a knack for numerical data, an analytical mindset, and the ability to translate complex information into actionable strategies. Key Responsibilities: Collect, process, and clean data from various sources to ensure accuracy and completeness. Perform preliminary analysis to identify trends, correlations, and patterns in complex data sets. Assist in the development and maintenance of databases, data systems – reorganizing data in a readable format. Work with management to prioritize business and information needs and provide routine reports. Assist with troubleshooting and correcting issues with data processes and reports. Help design and create data reports and reporting tools to help business executives in their decision-making. Collaborate with cross-functional teams to develop effective business intelligence strategies and analytics solutions. Qualifications: Proficiency in SQL and experience with programming languages such as Python or R. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Experience with data visualization tools such as Tableau, Power BI, or similar. Basic knowledge of machine learning techniques is a plus. Excellent written and verbal communication skills.
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person