Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends
JOB DESCRIPTION: We aim for no double shifts and 2 days off a week, as we know there's more to life than just work. Location: Seven Sisters, N15 Salary: £12.75-13.25 p/hr Contract: Part Time (up to 30 hours p/week) BENEFITS FOR YOU: - No double shifts - 2 days off a week - Private health care - Birthday gift voucher - Fun & relaxed family-spirited tean - FREE food every shift you work - Regular team socials (e.g. paintballing) - Staff discounts when you dine in - Being part of an award-winning independent restaurant WHO IS CHUKU'S: We're an award-winning independent restaurant serving up an immersive cultural dining experience with a vibrant atmosphere. We've been featured on BBC, Sky and Time Out. WHAT WE'RE LOOKING FOR: To be a Kitchen Supervisor at Chuku's you need to: 1. An ambitious desire to learn 2. An eye for detail 3. A genuine love for food 4. A big heart and big smile You do not need to be an expert in Nigerian/West African cuisine, as we can teach you. Are you an experienced chef looking for a new role in a growing restaurant business? Then apply to join our team at Chuku’s – the world's first Nigerian tapas restaurant.