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AtPlaces for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise,we'rededicated to creating inclusive and thriving Communities for both our Customers and Employees.So, what are you waiting for? Join a community that cares about you!More about your roleYou will play a key role in transformingservice chargeandfinanceprocesses by using modern technology, specifically Microsoft Copilot, to create smarter, more efficient ways of working. This role is focused onidentifyingopportunities to reduce manual effort, improve data quality and deliver consistent, scalable processes scalable processes that can support future growth.This is not just about improving individual tasks, you will take a whole - process view, reviewing end - to - end service charge and finance activities toidentifyinefficiencies,risksand opportunities for automation. You will lead the design and implementation of practical, technology - enabled solutions that improve accuracy, strengthen financial control and reduce turnaround times across key processes such as service charge setting, year - end reconciliations and month end reporting.Working closely with Finance, IT,Dataand operational colleagues, you will lead process reviews and design practical solutions that improve accuracy, turnaroundtimesand customer outcomes. Your work will directly support betterdecision - makingand helpfuture - proofour service charge and financial processes.This is a hybrid role working out of Preston 2-3 days a week.For more information, download a copy of the job description.Essential CriteriaProven experience in driving process improvement, leading end - to - end process mapping, and delivering automation and transformation initiatives within finance or service charge environments.Proficiency in Microsoft tools, particularly Excel and Power BI, with exposure to AIspecifically Co-Pilot,Stronganalytical skills with experience working with large or complex datasetswithin similar sized organisationsAbility to translatestakeholder requirements into effective process or technology solutionsConfident stakeholder engagement skills, with the ability to influence and drive change across teams.More about youAs our AI & Process Transformation Specialist you will be responsible for identifying, designing and delivering process improvements that make a real difference to how we work. You will map end - to - end finance and service charge processes, highlight inefficiencies and lead the implementation of automated and AI - driven solutions.You will enjoy working collaboratively, bringing people together to embed standardised and well - controlled processes across the organisation. You will be comfortable presenting insights to senior stakeholders, creating clear process documentation and ensuring all improvements align with financial controls, regulatory requirements and Places for People policies.At Places for People, we are committed to a safe workingenvironmentso a basic DBS check is mandatory.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:Competitive salary with regular annual reviewPensionwith matched contributions up to 7%Bonus scheme for colleagues35 days holiday (including bank holiday)with option to buy or sell daysHealthcare cashback plan foreveryday medical costs - up to £500 savings per yearAccess to wellbeingsupport such as counselling and flu jabsPrivate GP and healthsupport services availableAccess to a rewards platformwith retail and lifestyle discountsSavings on groceries, travel, shopping and home productsOngoing training anddevelopment opportunitiesAccess toprofessional qualifications and career progressionInternaldevelopment programmes and learning supportRecognition schemes such as Star Awards and Colleagues AwardsStrong focus oninclusion, wellbeing and colleague engagementFree membership to Places GymsWhat's next?If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.If you are a recruitment agency please note we operate a PSL and do not take cold callsSafeguardingAt Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesTPBN1_UKTJ