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  • Health Care Manager
    Health Care Manager
    3 days ago
    £16–£25 hourly
    Full-time
    London

    Domiciliary Care Manager – Job Description: Job Overview HA24 Healthcare Ltd is seeking an experienced and dedicated Domiciliary Care Manager to lead and oversee the delivery of high-quality home care services within the community. The successful candidate will be responsible for managing day-to-day operations, supervising care staff, ensuring compliance with CQC regulations, and promoting outstanding person-centred care for service users living in their own homes. This role requires strong leadership, excellent organisational skills, and a passion for delivering compassionate and safe care that promotes independence, dignity, and wellbeing. Key Responsibilities Manage the daily operations of the domiciliary care service to ensure safe, effective, and high-quality care delivery. Develop, implement, and review personalised care plans tailored to individual service user needs. Conduct initial assessments, risk assessments, and regular care reviews. Recruit, supervise, support, and mentor care staff to maintain high professional standards. Prepare staff rotas and ensure adequate staffing levels to meet service user requirements. Ensure compliance with CQC regulations, safeguarding procedures, and company policies. Monitor care quality through spot checks, audits, observations, and service user feedback. Oversee medication support and ensure safe medication administration practices. Liaise effectively with families, healthcare professionals, local authorities, and external agencies. Investigate incidents, complaints, and safeguarding concerns promptly and professionally. Maintain accurate records, reports, and care documentation. Promote a culture of dignity, respect, equality, and person-centred care. Support staff training and continuous professional development. Skills & Experience Required Proven experience within domiciliary care or homecare management. Strong knowledge of CQC standards, safeguarding, and care compliance requirements. Experience in staff supervision, recruitment, and performance management. Ability to manage care packages, rotas, and operational responsibilities effectively. Excellent communication and leadership skills. Strong organisational and problem-solving abilities. Knowledge of medication management and care planning processes. Compassionate and professional approach to supporting vulnerable adults. Ability to work under pressure and manage multiple priorities. Qualifications NVQ Level 3 or Level 5 in Health & Social Care (preferred). Previous experience in a supervisory or management role within domiciliary care. Enhanced DBS check required. Full UK driving licence and access to a vehicle preferred. What We Offer Competitive salary Career progression opportunities Ongoing training and professional development Supportive and friendly working environment Flexible working arrangements

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  • BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    4 days ago
    £30000 yearly
    Full-time
    Upminster

    Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team. As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations. This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility. This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people. We are looking for someone who: • Has excellent organisation and communication skills and is an all rounder, • Thrives in a busy, team-focused environment in a supportive team, • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely, • Has a proactive, professional, and solutions-focused approach and able to prioritise each day, • Can manage multiple live bookings and changing priorities with accuracy and attention to detail, • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs Essential: • Minimum BSL Level 3 Signature qualifications preferred, • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars, • Strong IT and digital / video communication skills, • Excellent written English and communication skills, • Ability to work under pressure and manage all bookings from enquiry through to completion, • Strong attention to detail and organisational skills Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage. Why join Positive Signs? • Work within a respected and growing Deaf-led organisation, • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL, • Hybrid and flexible working opportunities available, • Opportunities for career progression and further BSL development, • Full-time and part-time opportunities considered, • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home, • Support meaningful Deaf-led and community-based projects, • Join an ambitious, supportive, and forward-thinking team, • Salary negotiable depending on experience We strongly encourage experienced and committed to applications, All interviews will be BSL / English friendly at Upminster office, after a phone / video chat Ready to join us? Do you meet the criteria above ? Job Types: Full-time, Part-time, Permanent, Graduate Benefits: • Language training provided, • Private medical insurance, • Work from home Work Location: Hybrid remote plus in Upminster RM14 2UN

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  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    2 months ago
    £24000–£27000 yearly
    Full-time
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK, • ( we will not be providing sponsorship for this role) What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

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