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Job Description About the Role At DXC Technology an opportunity for a detail-oriented SAP Access Analyst has become available. You will join our collaborative SAP functional team. You’ll play a vital role in ensuring secure, compliant, and seamless access to SAP systems that support some of our most valued clients. Working as part of a close-knit team, you’ll manage user access requests, maintain permissions, support audits, and contribute to the continuous improvement of our SAP access processes. This role combines technical precision, problem-solving, and teamwork — perfect for someone who enjoys making systems safer and more efficient while working across different projects and clients. What You’ll Do • Perform SAP user administration, including creating, modifying, and maintaining accounts and access permissions, • Work closely with colleagues and client support teams to resolve user access and login issues quickly and efficiently, • Manage the provision of SAP Firefighter and remote access in line with security policies and stringent compliance standards, • Maintain accurate records and generate audit logs for enhanced access provision, • Support audit and compliance processes by preparing access data and evidence for reviews, • Collaborate on SAP-related projects, providing input on access control design, testing, and documentation, • Contribute to continuous improvement initiatives, helping to streamline user administration and strengthen access governance What You’ll Bring • Thorough knowledge and experience of SAP user administration and associated transactions, • Strong analytical and problem-solving skills to troubleshoot and resolve access issues, • Good understanding of user access principles and IT systems, • Proficiency in Microsoft Office tools (Excel, Word, Outlook), • Excellent communication skills — able to engage confidently with both technical and business users, • A professional, detail-oriented, and proactive approach to managing work priorities in a fast-paced environment, • Consistency in completing tasks accurately to detailed instructions, • A team-first mindset with the ability to collaborate effectively and share knowledge Working Environment • Primarily remote, with occasional requirements for travel or on-site collaboration, • Flexibility to support occasional evening, weekend, or bank holidays when required Security Clearance Due to the nature of our clients, this position is open to UK Nationals only who have lived and worked in the UK continuously for the past five years. We are unable to consider dual nationals currently. Why Join DXC Technology? At DXC, you’ll be part of a team that values innovation, collaboration, and personal growth. You’ll have opportunities to work on high-impact projects, contribute to secure digital transformation, and develop your SAP expertise in an environment that encourages continuous learning and teamwork. You will also benefit from our Flexible Benefits Package including flexible options for private medical insurance, dental, travel cover, and more. You will also have access to exclusive discounts on restaurants and everyday purchases. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ___.

About the role; As a Dynamics NAV/BC Support Consultant you will be expected to provide support to customers and internal colleagues for a range of Microsoft Dynamics NAV/BC Products including third-party add-ons. To be successful in this role you must have a good knowledge of the NAV/BC system and associated ISV’s preferably in a support capacity. In this role you will also be expected to support with short implementations of add-ons such as Jet and Continia, so a previous background delivering this within a Microsoft Partner would be preferred. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? • Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes, • Our open and honest culture where feedback is taken on-board and acted upon, • Our social events – annual all expenses paid ‘TSG Festival’ and team building funds, • Two paid CSR days per annum that you can use to support the community, • Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities, • Our responsibility to the environment as we work towards net carbon zero, • Flexible working opportunities including home working and hybrid options, • Annual salary benchmarking, • Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; • Responding to and resolving NAV/BC support queries via telephone, email and remote access, • Responding to telephone calls or emails from customers on the support helpdesk to work towards resolving cases, • Call management and prioritisation, ensuring service level agreements (SLA’s) are met, • Problem analysis and data investigation, • Attendance at handover meetings with the project team to assist with a smooth transition to support, • Keeping up to date with latest software, • Promoting continuous improvement and best practice within the department helping TSG increase the number of recommendations for new business, • Work in a hybrid capacity to deliver consultancy in ISV Installs for Jet/Continia, • Able to project manage and deliver CaaS Wave Releases as per the Microsoft schedule, • You will also be expected to carry out any reasonable duties which may be requested from time-to-time, • Always work in accordance with legislative requirements and company policy and procedures Knowledge, Skills & Experience; • MB-800 certification would be a distinct advantage, • Accounting qualifications or background preferred, • Microsoft Partner experience is preferred, • Good experience working on Microsoft Dynamics NAV/BC is essential, • Implementation experience of Jet and Continia is preferred, • Experience of Spindle, Jet Reports, Continia Document Capture and Expenses, Dime Scheduler or/and Zetadocs, • Experience with remote access software and associated technologies essential, • Customer and service focused, • Excellent telephone manner, • Good attention to detail and analytical skills with a confident pro-active approach to work, • Ability to determine root cause, propose solutions and make preventative suggestions to deliver outcomes, • Excellent verbal & written communication skills, • Knowledge of Microsoft SQL Server and Maintenance plans Benefits; • 25 days annual leave + public holidays, rising with length of service, • Employee benefits trust, • Company bonus scheme, • Life assurance 4 x Salary, • Contributory pension scheme at 4% matched, • Healthcare and cash plan, • Electric vehicle salary sacrifice scheme, • Cycle to work scheme, • Employee discounts, • Employee assistance programme, • Paid CSR Days, • Company sick pay and income protection cover, • Enhanced Maternity and Paternity pay, • Employee recognition scheme, • Eyecare vouchers, • Discounted gym membership, • Long service rewards If this sounds like the role for you, please apply today to be considered

This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some a

First & Second Line Support. Support users across Microsoft 365, Windows 10/11, and Active Directory. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team.