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Basic information Location London, Reading Business Line Technology & Transformation Job Type Permanent / FTC Date published 04-Aug-2026 Req # 23658 Job description Connect to your opportunity Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of TMT organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise the operations of leading Technology, Media & Telecommunications (TMT) businesses to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityIn Operations & Industry Domain Solutions (OIDS), we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work with, and the experience that brings. In the TMT sector it is no different: we have spent many years working with the largest Telco, Media & Tech clients in the UK and globally, supporting them with some of their greatest challenges: from fundamental re-imagination of operating models for rolling out and selling fibre, to transforming how media companies manage content supply chains end-to-end, to helping technology businesses scale operating models enabled by AI, data and digital platforms.As a Director in OIDS, you will guide complex TMT transformations, acting as a trusted advisor to senior stakeholders and driving strategic programmes that deliver measurable outcomes. Your leadership will help shape our practice and set the standard for excellence within Deloitte.Your role will include: · Cultivating and expanding senior client relationships, acting as a trusted advisor to C-suite executives on critical strategic and transformation agendas across operating model, service delivery, cost transformation and technology-enabled change within TMT. · Overseeing end-to-end delivery of large-scale, complex transformation programmes, ensuring strategic alignment, robust governance, successful execution, and the realisation of tangible business value. · Mobilising and leading diverse teams across business design, process engineering, data and technology within Deloitte and alongside client teams delivering programmes safely, at pace and at scale. · Shaping, inspiring and developing multi-capability and multi-geography teams, fostering a high-performance and inclusive culture, with strong quality and risk management disciplines. · Defining overall programme strategy, transformation roadmap, target operating model approach, governance frameworks and delivery plans aligned to client objectives and Deloitte methodologies. · Leading commercial stewardship: overseeing programme budgets, financial forecasting, resourcing and commercial management to deliver profitability, cost-effectiveness and value for clients and Deloitte. · Proactively managing complex stakeholder landscapes, including client functions, third parties and internal Deloitte teams, driving alignment, decision-making and resolution of critical issues and dependencies. · Ensuring the highest quality of deliverables and adherence to programme standards, embedding continuous improvement across workstreams and sustaining delivery excellence. · Driving growth of the OIDS TMT practice through proactive opportunity identification, solution shaping and leadership of bids, proposals and pitches. · Acting as a visible leader within Deloitte: mentoring and developing talent, contributing to proposition and thought leadership, and helping shape the strategic direction of OIDS TMT. Connect to your skills and professional experience We are looking for senior leaders to join our team who embrace change, bring deep sector and transformation expertise, and can help shape the future of our OIDS TMT practice. At Director level, you will combine industry insight, operational transformation experience and commercial leadership to help our clients address their most complex challenges and realise measurable business value.We are looking for people who have:· Proven Director-level experience advising and leading complex transformation programmes across media, telecoms and/or technology organisations, with a track record of delivering measurable outcomes across operating model improvement, cost reduction, customer experience, operational efficiency and technology-enabled change.· Deep knowledge of the operational dynamics and industry trends across TMT, with the ability to translate market insight into practical transformation strategies, executable operating models and commercially viable solutions.· Proven ability to use AI, automation, data and digital technologies to accelerate operational processes, optimise ways of working and create measurable client value.· Demonstrable success building trusted relationships with senior executives and C-suite stakeholders, acting as a credible advisor and influencing strategic decisions.· Strong commercial acumen and a proven track record of generating, shaping and developing new business opportunities, including leading proposals, bids and pitches.· Experience contributing to the growth of a management or leadership team, including proposition development, go-to-market activity, thought leadership, coaching and talent development.· Excellent communication and storytelling skills, with the ability to simplify complex issues, create compelling executive-level narratives and present clear recommendations to senior stakeholders.Strong expertise in one or more TMT domains, including: Telecoms:· ServCo / NetCo and wholesale ecosystem optimisation· Fibre, 5G, cloud-native and autonomous network transformation· BSS / OSS transformation and digital service enablement· AI monetisation, automation and intelligent operations· B2B enterprise solution delivery and customer experience transformation Media:· Modernisation of content supply chains· Data-driven personalisation and audience engagement· Subscription, advertising and platform business model innovation· Operating model transformation across content, commercial and technology functions· Intellectual property, digital rights management and content governance Technology:· AI / ML applications, responsible AI adoption and governance· Cloud-native operating models and scalable digital delivery· Cyber security, data privacy and technology risk management· Platform economics and ecosystem orchestration· Product-led operating models and technology-enabled business transformationConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Engineering, AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors.” - Sophia, Technology & Transformation “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation Our hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BAENTER BAAIDAT

Basic information Location Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle, Reading Business Line Technology & Transformation Job Type Permanent / FTC Date published 28-Aug-2026 Req # 23195 Job description Connect to your IndustryDeloitte’s AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients’ business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Director in Applied AI within our AI & Data team, you will set the growth strategy and lead a portfolio of Applied AI programmes across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape high-value opportunities, build and take to market differentiated offerings, and sponsor multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes. You will operate as a trusted advisor to C-suite leaders, accountable for commercial performance, delivery excellence and the development of our people and capability.TelecomsMedia & EntertainmentTechnology As a Director in Applied AI (TMT), you will be responsible for:Owning the TMT Applied AI growth strategy across priority accounts, setting origination targets, and leading pursuit teams from executive relationship development through to proposal, negotiation and close.Building and scaling market-facing offerings (including GenAI and advanced analytics), defining value propositions, pricing approaches and delivery models, and partnering with alliance and engineering leaders to industrialise solutions.Operating as a senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards for secure and responsible deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring, model-risk management and data protections are embedded in our delivery approach.Championing Responsible AI and regulatory readiness for clients, including governance for privacy, bias, explainability, human oversight and third-party model usage, and advising on control frameworks and assurance needs.Leading, developing and retaining senior consulting talent, building a high-performing team and capability pipeline, and holding accountability for commercial management, utilisation, quality and margin performance.Connect to your skills and professional experienceCommercial and technical requirementsProven track record of leading and closing large, complex consulting sales and owning senior client relationships across major Technology, Media or Telecommunications accounts (including multi-year transformation programmes).Deep commercial and technical understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases, evaluation/monitoring and MLOps principles, with the ability to shape investment cases and operating models at scale.Extensive experience providing executive oversight for production AI delivery (you steer architecture and engineering leadership rather than writing code), with accountability for programme outcomes, delivery assurance, risk management and benefits realisation.Strong sector experience applying AI to high-impact TMT use cases, for example: telco operations and customer service, network planning and assurance, media supply chains and content operations, or software engineering productivity and developer tooling.Strong understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data, compliance and operating-model considerations required for enterprise deployment across complex organisations.Exceptional executive communication skills, with the ability to influence senior stakeholders on business impact, risk, controls, cost, time-to-value and organisational adoption, and to represent Deloitte in client leadership forums.The following will be an added advantage:Relevant certifications in cloud and AI (e.g., AWS, Azure or GCP; machine learning or data engineering certifications).Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.Additionally, we expect that you possess the following core consulting skills:A strong focus on team working within diverse and remotely located teamsA "can do" attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participateGood communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leadscommunication skillsExperience of working in fast-paced and demanding delivery-focused environmentsEnthusiasm and passion for the delivery of market leading solutions that make a differenceProfessional working proficiency in the English languageAn ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phasesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, ConsultingOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return-to-work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Basic information Location London Business Line Technology & Transformation Job Type Permanent / FTC Date published 01-Sep-2026 Req # 23077 Job description Connect to your IndustryDeloitte’s Investment Management and Wealth consulting practice is currently engaged actively across the industry to support delivering a wide range of operational, technical, and regulatory solutions designed to help the players across the value chain create a competitive advantage and achieve their growth ambitions. Our practice works closely with leading Securities Services players (including Asset Servicers and Financial Market Infrastructure participants) and their clients Asset Managers and Asset Owners firms to solve large complex problems in this time of unparallel change in the sector. As part of the Investment Management and Wealth Consulting practice at Deloitte, we pride ourselves on our ability to harness our deep industry experience across front, middle and back office to help our clients drive transformational change.Our people and the way we work are two of the things that set us apart. For us, collaboration is fundamental to success. We bring together unrivalled depth and breadth of expertise from IM&W and CM focused practitioners across the business to work closely with our clients and each other, at every stage of every project, to solve our clients' most complex problems with a mix of knowledge, creativity, and intellectual rigor. Leading transformation is fundamental to our business. Re-engineering the core of our clients’ operations; enabling them to unleash growth, create better futures for clients and employees, and to bring genuine, lasting value to their business.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityThe Investment Management value chain is currently undergoing significant change. Both Asset Managers and Asset Servicers are undergoing transformation journeys which as a result is changing where activities sit on the value chain and thus altering the operating models of both players. Our ambition is to become the leading Consulting practice in Asset Servicing, helping asset servicers to deliver large scale transformation change initiatives that enable digital technology adoption and operational efficiencies through major structural changes within their operations to unlock value and growth ambitions for their organisations. We are looking for talented individuals with strong expertise in Asset Servicing across back office services (Transfer Agent, Fund administration, Depository, Custody), with a passion to develop and grow our proposition.As a Director in our team, you will work closely alongside Partners and industry specialists, and play a key role in influencing and shaping the strategic direction and development of the team, with the opportunity to:Lead large-scale transformation programmes and develop strong long-term client relationships as a trusted adviser in the Asset Servicing industry. Demonstrate your leadership capabilities to effectively manage diverse teams, with an inclusive culture where people are recognized for their delivery of client work. Actively participate in, and develop the Asset Servicing practice team, including the Asset Servicing proposition development and thought leadership. Leverage your existing and develop new trusted relationships with our clients, identifying and sourcing new opportunities for Deloitte. Play an active role in the recruitment and career development of more junior team members. Connect to your skills and professional experienceProven industry experience working in the Asset Servicing market with a background in back office operations and transformations.Big 4 Consulting or equivalent background or senior Custodian change management roles.Experience driving large scale business/organisational transformational change programmes within Asset Servicers.Strong understanding of the relevant industry regulations, and best practices in back office operations and transformations.Ability to mentor and coach junior staff members.A track record of designing, delivering and leading projects and programme with a proven ability to structure and develop and deliver transformation solutions.Proven ability to mobilise and motivate teams, establishing the specific day-today plans, projects and objectives needed.Understanding of operating model concepts, design and analysis.Leading client relationships with experience of identifying and nurturing solutionManaging key stakeholders to resolve issues, including competing demands, sensitive situations, and conflicts with other groups.Able to articulate complex ideas and concepts to all levels of an organisation and effectively lead and manage all key stakeholders and team members, resolving issues, competing demands and conflicts.Have the ability to play an active role in developing and growing the practice.Excellent ability in Microsoft Office, particularly in Powerpoint and Excel.Have a broader perspective of potential issues encountered when working in, and managing, diverse teams and the strategies to overcome them and a clear understanding of the firm’s commitment to creating a more inclusive culture.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.Engineering, AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “I see my role as helping and preparing the business towards new ways of working and guiding them along the change journey. I am passionate about people and constantly thinking about how I can make change easier for any impacted team.”- Sophia, T&T“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, T&TOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Basic information Location London Business Line Technology & Transformation Job Type Permanent / FTC Date published 17-Aug-2026 Req # 24429 Job description Connect to your IndustryTransform how leading organisations envision and bring new ideas to the market. As a manager specialising in Proposition Design within our Experience & Marketing Transformation team, you will lead the design and delivery of innovative propositions that help clients take new products, services, and business models to market with confidence. You will manage end-to-end proposition design workstreams, from deep customer and market research through to concept development, commercial validation, and go-to-market planning.You will engage directly with clients to understand their challenges, customer needs, and competitive landscape, translating complex insights into compelling propositions that are desirable, commercially viable, and technically feasible. Your expertise in human-centred design, hypothesis-driven approaches, rapid prototyping, and structured innovation methodologies will be crucial in helping clients unlock new sources of value and deliver measurable market impact.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We're growing fast. We're looking for managers who take ownership, bring out the best in their teams, and know how to grow a business without compromising standards, integrity, or culture.You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands. Whilst Proposition Design will be your core craft, you will also be connected to other areas of Customer and Marketing Strategy, and depending on your background and experience, projects could span:Research: Developing personas, conducting market research & analysis, and playing back key insights from qualitative and quantitative research methods.Proposition Design: Developing compelling new products, services, and business models.Service Design: Crafting seamless and impactful customer and employee experiences.Product design: Website and app UX/UI design.Your responsibilities will include:Lead proposition design workstreams end-to-end, managing delivery to timelines, quality standards, and client expectations, and taking ownership of key project milestones.Drive rigorous qualitative and quantitative research with customers, stakeholders, and market experts to deeply understand client challenges, unmet needs, and competitive dynamics.Design, rapidly prototype, and iterate compelling propositions using hypothesis-driven approaches and rapid experimentation, defining core user benefits, value exchange, and commercial implications.Facilitate client co-creation workshops, ideation sessions, and stakeholder alignment meetings, ensuring diverse perspectives are captured and translated into actionable proposition concepts and prototypes.Develop high-quality proposition artefacts including value proposition canvases, business model designs, customer journey maps, interactive prototypes, go-to-market frameworks, and MVP specifications.Mentor and guide junior team members, providing structured feedback, sharing repeatable frameworks, and building their proposition design and research capabilities.Collaborate cross-functionally with strategy, service design, technology, and delivery teams to ensure propositions are commercially viable, technically feasible, and ready for market.Connect to your skills and professional experience To excel in this role, you will need strong functional, design, and analytical skills, coupled with demonstrable experience in leading proposition design or innovation projects and a passion for solving complex, ambiguous problems.You will have expertise in the following:Proven ability to plan and conduct comprehensive qualitative and quantitative research (user interviews, ethnographic studies, surveys, desk research), synthesise insights, and translate them into clear, evidence-based recommendations.Demonstrable experience in designing and iterating new propositions, outlining core user benefits, defining commercial models, and taking a hypothesis-based, experimental approach to validation.Proven ability to quickly translate concepts into tangible prototypes (e.g., wireframes, mock-ups, interactive flows) for testing and validation with users and stakeholders.Experience in developing business strategies, market entry frameworks, and growth strategies that are grounded in customer insight and market analysis.Familiarity with agile and iterative delivery methodologies, with the ability to guide propositions through go-to-market planning and support MVP delivery alongside technical teams.You will also have the following key skills:Demonstrable experience managing client relationships and presenting recommendations clearly and persuasively to senior stakeholders.Experience leading small teams or workstreams, managing delivery to deadlines, and providing direction to junior team members.Strong analytical and problem-solving skills, with the ability to structure ambiguous challenges and develop clear, actionable solutions.Excellent communication and interpersonal skills, essential for workshop facilitation, stakeholder engagement, and building consensus across diverse stakeholder groups.Experience working with cross-functional teams across design, strategy, and technology disciplines.Proficiency in Microsoft Excel and PowerPoint for analysis, storytelling, and client-facing deliverables.Confidence using AI tools and LLMs in day-to-day work — and a genuine interest in how AI can enhance ways of working and client delivery.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. CustomerHuman connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology and Transformation“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology and Transformation.Our hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BACUSTR

Basic informationLocationBelfast, Cardiff, Edinburgh, Glasgow, London, ManchesterBusiness LineTechnology & TransformationJob TypePermanent / FTCDate published26-Aug-2026Req #23832Job descriptionConnect to your IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this role, you will be instrumental in building and leading a team of consultants focused on delivering transformative supply chain solutions to our clients in the Consumer Products, Retail, Foodservice, Distribution, and Automotive industries.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this role, you will be instrumental in building and leading a team of consultants focused on delivering transformative supply chain solutions to our clients in the Consumer Products, Retail, Foodservice, Distribution, and Automotive industries.Responsibilities:Identify and pursue business development opportunities, leading proposal development and client presentations.Develop and maintain deep relationships with senior client stakeholders, becoming a trusted advisor on supply chain strategy and operations.Manage complex client engagements, overseeing project delivery, budget, and risk.Lead and grow a team of consultants focused on consumer supply chain transformations.Provide thought leadership and contribute to the development of Deloitte's supply chain offerings and methodologies.Mentor and develop junior team members, fostering a culture of collaboration and excellence.Connect to your skills and professional experience Extensive relevant experience in supply chain consulting or industry, with a focus on the consumer sector (across CPG, Retail, Hospitality & Leisure, Foodservice, Distribution, Logistics, Automotive).Proven track record of successfully delivering end-to-end supply chain transformations, from strategy to implementation.Deep understanding of supply chain best practices, methodologies, and technologies, including:Supply chain network strategy and designWarehousing and distribution optimizationLogistics and transportation managementManufacturing and operations excellenceSupply chain technology implementation (e.g., SAP, Oracle, Blue Yonder)Strong experience in supply chain cost reduction initiatives.Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with senior executives.Strong analytical and problem-solving skills.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”- Dan, Technology & TransformationOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return to work opportunityAre you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersRTWPROG WPFULL SLTTECH BAENTER

Basic information Location Edinburgh, London Business Line Technology & Transformation Job Type Permanent / FTC Date published 31-Aug-2026 Req # 23047 Job description Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Your Key Responsibilities - Client Delivery & Leadership Lead complex, multi-stream operations transformation programmes with our Banking clients Advise C-suite stakeholders on target operating models, cost transformation, and operational resilience Deliver large-scale change across onboarding, operations, customer servicing, distribution, lending, onboarding/KYC, and back-office processing Ensure delivery of measurable outcomes including cost efficiency, risk reduction, and improved customer experience Oversee programme governance, regulatory alignment, and risk management Connect to your opportunityIn an environment defined by consolidation, increased competition, cost constraints, and rapid digitisation, our Banking clients are facing significant strategic questions. As a Director in our Operations Transformation practice, you will lead large-scale transformation programmes across retail and commercial banking. You will work alongside senior client leaders to redesign operating models, optimise processes, and embed tech capabilities (e.g. automation, AI) that drive sustainable performance improvement and regulatory compliance. Business Development & Growth Originate and lead sales efforts, contributing to revenue growth within the Banking (Financial Services) industry group Bring trusted client relationships with senior stakeholders across retail and commercial banks Lead proposal development, RFP responses, and client pitches Identify opportunities to expand accounts and cross-sell broader firm capabilities (e.g. Risk, Technology, Deals, Strategy) Practice & Market Leadership Develop thought leadership on key industry topics such as digital / AI enabled operations, cost transformation, and regulatory change Build and deploy leading practice methodologies, tools, and assets Collaborate across service lines to deliver integrated, end-to-end transformation solutions People Leadership & Culture Lead and develop high-performing teams across multiple engagements Coach and mentor Managers, Senior Managers and Associate Directors, supporting career development and progression Foster an inclusive, collaborative, and high-performance team culture aligned with Deloitte values Act as a role model reflecting quality, integrity, and professionalism in every interaction Connect to your skills and professional experienceStrong understanding of banking operating models and environments and regulatory landscape with experience working with UK and/or global retail and commercial banks Proven ability to lead large-scale transformation programmes with tangible results Commercial mindset with a track record of originating and closing work Ability to influence and challenge senior stakeholders with credibility Strong programme leadership and stakeholder management skills Experience navigating complex, matrixed organisations 12–15+ years’ experience in consulting or industry, working with Banking clients (Retail / Commercial) Demonstrated experience delivering large transformation within banking, (incl. onboarding, operations, customer servicing, distribution, lending, onboarding/KYC, and back-office processing) Track record in business development and managing senior client relationships Experience building and leading large, multi-disciplinary teams Bachelor’s degree required; MBA or relevant postgraduate qualification preferred Experience within a Big Four Consulting firms or leading consulting organisation (MBBs) Knowledge of regulatory frameworks (e.g. Basel III, Solvency II, FCA requirements) Familiarity with digital tools and platforms (e.g. workflow automation, data analytics, core systems transformation) Professional certifications (e.g. Lean Six Sigma, PRINCE2, Agile) Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”-Dan, Technology & Transformation"I get to work on projects that help clients in a sector I feel truly passionate about.”-Rhiannon, Technology & Transformation Our hybrid working policyYou’ll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to youMaking an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead. Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Basic information Location London Business Line Technology & Transformation Job Type Permanent / FTC Date published 17-Aug-2026 Req # 21969 Job description Connect to your IndustryWe are looking for motivated, curious, team-orientated individuals to join our market-leading Commercial & Specialty Insurance consulting team, leveraging their knowledge of the commercial and specialty insurance market to drive our clients’ growth and modernisation strategies forwards, especially as the use of AI, data and technology becomes more prevalent.We have extensive experience at the forefront of transformation programmes in brokers, carriers and market players as they build industry-leading capabilities, solutions and deliver differentiated growth.Create impactful strategies: our work is highly varied, advising on and delivering some of the most ambitious strategic programmes in the sector, including:Shaping transformation programmes to effectively deliver modernisationIdentifying how clients can leverage AI and data to deliver business outcomesStrategic business and operating model re-design for data/digital enabled insuranceSenior Executive and Board facilitation of complex issuesWorking across business, data and IT to ensure successful delivery of solutionsWork in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK and world’s largest insurers, distributors, and industry associations/markets.Learn from world-class experts: As well as being AI & Data experts, we have deep sector expertise across underwriting, pricing, exposure management and claims, as well as middle and back office functions (finance, operations, IT). As the AI & Data team, we work closely with Deloitte industry colleagues from Strategy, Operations, Human Capital, Actuarial, Financial Advisory, M&A, and Digital, learning from each other and bringing the best of Deloitte to our clients.Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Some examples include:The application and scale of AI in the underwriting lifecycleHow better access and use of data will improve portfolio management in carriersHow distribution can be improved through master data managementImproving operations through centralised AI & data teams and platformsScaling new insight-driven operating models and processes for the claims functionDevelopment: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. With our collaborative approach to consulting, that brings skillsets from a wide array of backgrounds together, you will learn from deep subject matter experts through mentoring and on the job coaching. Our project-based environment means you will work with a broad range of clients across the sector and apply your abilities in many different ways.If you are a natural problem-solver with deep commercial and specialty knowledge who enjoys working with and leading diverse teams and developing business solutions, this role could be for you.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As an Associate Director you will be delivering work for our clients day-to-day. While no two projects are the same, you will typically be responsible for managing an engagement end-to-end, acting and being seen as a trusted advisor and key point of contact to our clients. You will be the key point of review on all deliverables, setting approach direction and driving the project forward. You will build trust with internal and external stakeholders as a trusted advisor.In addition, you will be responsible for driving business development outside of your primary engagement, bringing the whole of the broad capability of Deloitte in support of our clients’ objectives. Beyond client work, you will act as a leader within the insurance AI and Data team and broader practice, driving initiatives to develop the capability and culture of business. You will be a coach and mentor to junior team members, supporting their wellbeing, and create a culture that draws strength from diversity and inclusion.Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by COOs, CUOs, business unit leaders, CDOs and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them deliver those strategies.Some examples of the types of programmes you would shape and deliver include:Commercial & Specialty underwriting transformationSetting up a central data office for a global brokerDesigning and deploying data and AI capabilities and products into an insurer’s business functionsRedesigning the executive management information suite following a series of acquisitionsDeveloping a strategy for how data and AI will change the claims experience and processesWe bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.Connect to your skills and professional experience To be successful in the role, candidates should bring a deep understanding of Commercial & Specialty Insurance with knowledge of the end to end value chain and market operations, including Lloyd’s of London and Company Market business. Candidates should demonstrate a knowledge of AI and data, and how it can be leveraged to deliver business outcomes within Commercial & Specialty Insurance.As an Associate Director, you must have:Extensive experience working as part of a front line (e.g. UW, Claims), strategy, enterprise architecture, data/AI or transformation team with a Commercial & Specialty Insurer or Broker, or in consulting in the Commercial & Specialty Insurance industryAn expert understanding of the Commercial & Specialty Insurance sector, its value chain, internal workings and dynamics, with a track record of successful execution in the industryExperience of designing and delivering transformative change for a broker or carrier as part of a wider programme or projectAbility to identify and articulate opportunities to leverage AI and data to solve business problems and deliver business outcomesExperience in developing senior stakeholder relationships across organisations and understanding how to leverage these relationships to drive and embed changeProven track record of establishing, inspiring and leading teams through complex projects to successfully deliver strategic initiatives within an organisationAbility to construct and evidence and articulate strategic arguments, with creativity in identifying evidence sources and the ability to leverage your experience for peer comparisonAbility to work independently and be a self-starterOutstanding verbal and written communication skillsExceptional time management skills to manage competing priorities, across client service, practice development, and business development responsibilitiesProven ability to scope, design and deliver the full cycle of project management accountabilitiesExperience with problem diagnosis, solution development, stakeholder communications, decision-making facilitation, documentation, stakeholder management, and team leadershipA strong academic record, an undergraduate degree or equivalentConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Engineering, AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology & Transformation“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology & TransformationOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BAENGAI BAAIDAT