Mosaic jobs in DunstableCreate job alerts

Hybrid role – commutable distance of Luton People‑led. Progressive. Purpose‑driven. At the heart of our organisation is a simple belief: when our people thrive, our business thrives. As an employee‑owned organisation, listening to employee voice, working in partnership and doing the right thing are not slogans – they are how we operate every day. We’re now looking for an Industrial Relations Manager to play a pivotal role in shaping a positive, modern industrial relations climate across our business. This is a role for someone who genuinely enjoys building trust, creating strong relationships and finding balanced, fair solutions that work for everyone. If you’re passionate about people, partnership and positive industrial relations, and you want to make a real impact in an organisation that genuinely listens, we’d love to hear from you. As our Industrial Relations Manager, you will: • Lead and nurture positive, open and engaging relationships with trade unions, operating in a progressive IR environment where collaboration comes first, • Lead pay negotiations and collective bargaining, approaching discussions constructively and with a long‑term, partnership mindset, • Manage industrial relations matters proactively, with disputes being rare rather than routine, • Lead and develop a specialist TUPE team, supporting bids and providing expert advice during the mobilisation and demobilisation of contracts, • Provide clear, practical guidance to the business on TUPE, consultation and workforce change – ensuring colleagues are supported through transition, • Get involved in complex employee relations cases from time to time, offering calm, balanced and well‑judged expertise when it really matters, • Act as a trusted advisor to senior leaders, HR colleagues and operational teams on all aspects of industrial and employee relations You’ll be someone who: • Brings strong experience in industrial relations, union engagement and collective bargaining, • Is values‑led, people‑focused and comfortable working in an organisation where employee voice is central, • Has the credibility and confidence to lead negotiations, while maintaining trust and respect on all sides, • Enjoys developing others and leading specialist teams, • Can balance commercial realities with fairness, empathy and a genuine commitment to doing the right thing Why join us? • You’ll work in an employee‑owned business, where people really do have a voice, • You’ll have the opportunity to shape and influence a modern, constructive IR approach, • You’ll be trusted to lead, supported to grow, and encouraged to bring your whole self to work, • You’ll be part of a team that believes great industrial relations are built on relationships, not rulebooks What we offer you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • 33 days leave including bank holidays, • Enhanced maternity, paternity, and sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,688 DOE additional earning potential through overtime We are looking for an experienced contact centre professional to step into a supervisory role within a fast-paced, high-volume call centre environment, supporting customers through inbound and outbound communications. As a Customer Service Supervisor, you’ll lead and support our Call Centre Advisors, acting as the key escalation point while ensuring service levels and quality standards are consistently met. Operating 24/7, our call centre is central to supporting customers and operational teams. Joining this newly established team within an employee‑owned business gives you the opportunity to shape our culture, implement best practice, and grow your career in a structured contact centre environment. As a Customer Service Supervisor, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑ins * Act as the main contact for customers, staff, and contractors, providing clear guidance during incidents * Log all calls and incidents accurately and produce clear, compliant reports * Follow scripts, procedures, and escalation processes, assessing urgency and escalating where needed * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, and compliance As a Customer Service Supervisor, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Able to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,000 DOE additional earning potential through overtime We’re looking for a Customer Service Coordinator to join our team – an excellent opportunity to start or grow your career in a fast‑paced contact centre environment. As part of our 24/7 Service Delivery team, you’ll handle high‑volume customer calls, monitor situations in real time, log information accurately, and ensure issues are resolved or escalated quickly and professionally. You’ll be the first point of contact for customers, staff, and contractors, always delivering a calm and consistent service. Joining a newly established team within an employee‑owned business, you’ll benefit from strong training, progression opportunities, and long‑term career development in a structured contact centre environment. As a Customer Service Coordinator, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑in calls * Act as the main point of contact for customers, staff, and contractors, providing clear information and reassurance during incidents * Accurately log all calls, incidents, and interactions, producing clear notes and reports using call‑logging and case‑management systems * Follow call‑handling scripts, procedures, and escalation routes; assess urgency, categorise incidents, and escalate when required * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, compliance, and performance targets As a Customer Service Coordinator, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Ability to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role, and you must be able to provide a minimum 5‑year checkable work and/or education history

Hybrid role - commutable distance of Luton People‑led. Progressive. Purpose‑driven. At the heart of our organisation is a simple belief: when our people thrive, our business thrives. As an employee‑owned organisation, listening to employee voice, working in partnership and doing the right thing are not slogans – they are how we operate every day. We’re now looking for an Industrial Relations Manager to play a pivotal role in shaping a positive, modern industrial relations climate across our business. This is a role for someone who genuinely enjoys building trust, creating strong relationships and finding balanced, fair solutions that work for everyone. If you’re passionate about people, partnership and positive industrial relations, and you want to make a real impact in an organisation that genuinely listens, we’d love to hear from you. As our Industrial Relations Manager, you will: • Lead and nurture positive, open and engaging relationships with trade unions, operating in a progressive IR environment where collaboration comes first, • Lead pay negotiations and collective bargaining, approaching discussions constructively and with a long‑term, partnership mindset, • Manage industrial relations matters proactively, with disputes being rare rather than routine, • Lead and develop a specialist TUPE team, supporting bids and providing expert advice during the mobilisation and demobilisation of contracts, • Provide clear, practical guidance to the business on TUPE, consultation and workforce change – ensuring colleagues are supported through transition, • Get involved in complex employee relations cases from time to time, offering calm, balanced and well‑judged expertise when it really matters, • Act as a trusted advisor to senior leaders, HR colleagues and operational teams on all aspects of industrial and employee relations You’ll be someone who: • Brings strong experience in industrial relations, union engagement and collective bargaining, • Is values‑led, people‑focused and comfortable working in an organisation where employee voice is central, • Has the credibility and confidence to lead negotiations, while maintaining trust and respect on all sides, • Enjoys developing others and leading specialist teams, • Can balance commercial realities with fairness, empathy and a genuine commitment to doing the right thing Why join us? • You’ll work in an employee‑owned business, where people really do have a voice, • You’ll have the opportunity to shape and influence a modern, constructive IR approach, • You’ll be trusted to lead, supported to grow, and encouraged to bring your whole self to work, • You’ll be part of a team that believes great industrial relations are built on relationships, not rulebooks What we offer you • 33 days leave including bank holidays, • Enhanced maternity, paternity, and sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role

Hybrid role - commutable distance of Luton People‑led. Progressive. Purpose‑driven. At the heart of our organisation is a simple belief: when our people thrive, our business thrives. As an employee‑owned organisation, listening to employee voice, working in partnership and doing the right thing are not slogans – they are how we operate every day. We’re now looking for an Industrial Relations Manager to play a pivotal role in shaping a positive, modern industrial relations climate across our business. This is a role for someone who genuinely enjoys building trust, creating strong relationships and finding balanced, fair solutions that work for everyone. If you’re passionate about people, partnership and positive industrial relations, and you want to make a real impact in an organisation that genuinely listens, we’d love to hear from you. As our Industrial Relations Manager, you will: * Lead and nurture positive, open and engaging relationships with trade unions, operating in a progressive IR environment where collaboration comes first * Lead pay negotiations and collective bargaining, approaching discussions constructively and with a long‑term, partnership mindset * Manage industrial relations matters proactively, with disputes being rare rather than routine * Lead and develop a specialist TUPE team, supporting bids and providing expert advice during the mobilisation and demobilisation of contracts * Provide clear, practical guidance to the business on TUPE, consultation and workforce change – ensuring colleagues are supported through transition * Get involved in complex employee relations cases from time to time, offering calm, balanced and well‑judged expertise when it really matters * Act as a trusted advisor to senior leaders, HR colleagues and operational teams on all aspects of industrial and employee relations You’ll be someone who: * Brings strong experience in industrial relations, union engagement and collective bargaining * Is values‑led, people‑focused and comfortable working in an organisation where employee voice is central * Has the credibility and confidence to lead negotiations, while maintaining trust and respect on all sides * Enjoys developing others and leading specialist teams * Can balance commercial realities with fairness, empathy and a genuine commitment to doing the right thing Why join us? * You’ll work in an employee‑owned business, where people really do have a voice * You’ll have the opportunity to shape and influence a modern, constructive IR approach * You’ll be trusted to lead, supported to grow, and encouraged to bring your whole self to work * You’ll be part of a team that believes great industrial relations are built on relationships, not rulebooks What we offer you * 33 days leave including bank holidays * Enhanced maternity, paternity, and sick pay * 24/7 GP access, plus mental health, wellness, financial, and legal support * Two paid volunteering days per year – Give back to a cause that matters to you * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role

Based in Luton or Gateshead Your Difference Can Make a Difference We are looking for an experienced Employee Relations Advisor to join our HR team, supporting a diverse range of management across the business with complex Employee Relations (ER) cases. As an Employee Relations Advisor, you will provide expert, inclusive advice on ER cases, including absence management, redundancies, disciplinaries, and grievances. If you are an experienced ER Advisor with a commercial background and a commitment to fostering inclusive and fair working environments, we want to hear from you. As an Employee Relations Advisor you’ll be: • Supporting and guiding employees and managers in navigating Employee Relations processes, ensuring a fair, inclusive, and respectful approach to all cases., • Ensuring HR policies and procedures are followed while promoting a culture of equality, diversity, and inclusion in all ER matters., • Assisting the Head of HR with the completion of ET3 forms and production of Employment Tribunal Bundles., • Creating confidential monthly statistical reports on ER cases, tribunals, compromise agreements, sickness, and employee turnover, identifying key trends and supporting improvements., • Taking on ad-hoc projects to support the ongoing development of our ER processes and policies. As an Employee Relations Advisor you’ll have: • Experience within the private sector with a strong sense of commercial awareness and a commitment to fairness and inclusion in all ER matters., • Proven ability to manage stakeholder relationships, building trust and fostering open, supportive communication., • Solid generalist ER experience, ideally gained in fast-paced, diverse environments., • A strong ability to manage high volumes of cases, with excellent prioritisation skills and a calm, empathetic approach., • A comprehensive understanding of HR policies, employment legislation, and related processes, including redundancies, TUPE, DBS, Security Vetting, grievance, disciplinary, and termination management. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • 33 days holiday (including bank holidays), • Company sick pay, • Maternity and paternity leave support, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help... Please note: Security clearance (DBS) is required for this role

Location: Hybrid, office in Luton, Capability Green Salary:Up to £26,000 per annum 35 hours per week We’re looking for a Contract and Billing Administrator to join our friendly team in Luton. This role is a great opportunity for someone who is starting out in finance and administration or looking to build on existing experience. You’ll play a key role in supporting our Credit Control and Operations teams, ensuring invoices and contracts are processed accurately and on time, and helping us maintain strong financial records for external audits. As a Contract and Billing Administrator you’ll be: • Preparing and completing sales invoices for service users • Setting up new clients and contracts on accounting systems • Setting up suppliers for billing • Generating and checking billing runs in line with agreed timetables • Supporting month-end procedures and meeting deadlines • General finance-related data entry and administration tasks As a Contract and Billing Administrator you’ll have: • Some experience in finance or administration, but we’re also open to candidates looking to start a career in this area • Strong attention to detail and accuracy • Strong organisational skills, be reliable, and able to manage multiple deadlines • A positive, enthusiastic, and friendly approach to working a team environment • Good Excel and Microsoft Office experience What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success! • 33 days holiday (including bank holidays) • Company sick pay • Maternity and paternity leave support • Life assurance cover • 24/7 GP access, plus mental health, wellness, financial, and legal support • Two paid volunteering days per year – Give back to a cause that matters to you • Exclusive perks and discounts – More than 250 deals available • Ongoing training and development – From apprenticeships to leadership programs • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role

Luton, Capability Green We Put People First so you can Deliver Outstanding Service We are looking for an Accounts Payable Manager to join our team in Luton overseeing a team of six assistants, managing the accounts payable function. Your role is pivotal in ensuring accurate and timely payment of supplier base in accordance with group and entity policies. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. As an Accounts Payable Manager you’ll be: • Responsible for management and creation of new supplier accounts and master creditors in accordance with group policy, • Ensuring supplier invoices are scanned, distributed, processed, and allocated for authorisation on Templa system on a timely basis., • Managing monthly supplier statement reconciliations, dealing with and resolving any account anomalies as they arise, • Ensuring timely closure of purchase ledger at month end in accordance with management accounts deadline, • Managing your team, including regular one to one reviews, annual appraisals and internal audit compliance, • Completing ad-hoc analysis and projects to support the needs of the business. As an Accounts Payable Manager you’ll have: • Experience of working in a similar role, leading, and managing a team within a medium/ large company., • Previous experience within an Accounts Payable function, • Knowledge of accounting systems and intermediate MS Excel including Pivot Tables and V-lookups, • Initiative and influences change through an “investigative” and “can do” approach and attitude to all tasks, • Resilience and able to work in an organisation that is undergoing change due to development and growth. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff • We are employee-owned, making you a beneficiary of our future success, • 33 days leave including bank holidays, • Enhanced maternity, paternity, and sick pay, • 24hr online GP access as well as mental health, wellness, financial and legal support, • Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…, • More than 250 perks and hundreds of exclusive deals and discounts, • Lots of training, development & apprenticeship opportunities to grow and progress your career, • Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill, • All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help

The Mosaic Trainer will support the successful delivery and adoption of Mosaic at Calderdale Council. Create, develop and deliver tailored Mosaic training to Adults, Children’s & Finance directorates across all staff levels. Collaborate with Mosaic project SMEs and practitioners to ensure trai

Mosaic Trainer needed in Halifax Paying £425 per day ref 000A EA4F / 1Full time hours on a temporarybasisWe are looking for an experienced Mosaic Trainer to support the delivery, rollout, and adoption of Mosaic across our organisati

Morden for 6 months (18 month potential).Work closely with Finance, IT, and senior stakeholders to.Manage suppliers and stakeholders to deliver.Business Lead / Systems Lead / Senior Analyst.

This pivotal role requires extensive experience with Mosaic or similar systems, and strong analytical skills are necessary for translating operational needs into effective solutions.

A reputable hospitality chain in Greater London is seeking an enthusiastic Sous Chef to assist the Head Chef with meal preparation and cooking.The role requires an experienced candidate who can maintain health and safety standards and work independently.This position offers plenty of growth opportun

We are looking for an experienced Mosaic Trainer to support the delivery, rollout, and adoption of Mosaic across our organisation. Mosaic Trainer needed in Halifax Paying £425 per day ref 000A EA4F / 1.

Strong hands on Mosaic, Liquidlogic configuration experience. Please note, candidates without Mosaic, Liquidlogic experience within Children's Services are unlikely to be considered. We are looking for Senior Mosaic Systems and Data Analyst required for a major London Borough delivering a high impac

A technology consultancy in the United Kingdom is seeking associates to join their network for diverse engagements.Candidates should have extensive knowledge in their domain, excellent stakeholder management skills, and a consultative approach.The initial contract may last 3 months or more, typicall

A large local authority is seeking a Mosaic Finance Business Lead for a vital role in optimising finance systems. The position involves leading the finance workstream within Mosaic, driving improvements, and translating business needs into system solutions. Candidate should have strong experience wi

We're looking for an enthusiastic new souschef to join our team here at the greyhound sydenham.As a Sous chef you will assist the Head Chef in preparing and cooking meals and be able to work independently when Head Chef is away.You will adhere to strict health and safety procedures and ensure a clea

Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions with confidence.

A staffing agency in the United Kingdom is seeking a skilled Mosaic Trainer to join for a full-time temporary role. You will support the delivery and adoption of the Mosaic system within the organization.

A UK-based technology consulting firm is seeking a Senior Mosaic Systems and Data Analyst for a major project in London. This hands-on role involves configuring Mosaic and Liquidlogic case management systems, developing reporting solutions, and improving outcome-oriented processes for children and f

Apply in confidence either on LinkedIn or email your CV to connie@mosaicrecruit.

A project management consultancy in London is seeking a talented Building Surveyor to join their team.This is a unique opportunity to work alongside experienced professionals in a fast-growing firm.Responsibilities include leading building surveying instructions, managing contracts, and conducting d